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The 9 Best Email Collaboration Software Platforms for 2022

Help Scout Leadership

Want to declutter your sales and support inboxes and drive more revenue? Explore these nine email collaboration software platforms for 2022. Read the full article

Software 279
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What to Expect When Shopping for Support Software

Help Scout Leadership

Take, for example, buying support software. In this article, we show a realistic view of what you can expect when purchasing support software, plus some tips on how to best approach the process to make it as painless as possible. It’s important that any new tool you invest in fits well with your current software stack.

Software 264
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Free Employee Scheduling Software: The Top 10 in 2025!

Vantage Circle

Introduction Finding reliable free employee scheduling software can feel like a challenge. A software that’s intuitive, feature-packed, scalable, and completely free, tailored to meet the needs of your team and growing business. What is Employee Scheduling Software?

Software 104
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The 7 Best Knowledge Base Software + How to Choose One

Help Scout Leadership

Luckily, there’s a tool that addresses that very issue: knowledge base software. What is knowledge base software? Knowledge base software is a tool that allows you to create, store, organize, manage, and share self-service content with an audience. What are the different types of knowledge base software?

Software 269
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Navigating Product Changes in SaaS Support

Help Scout Leadership

The constant changes ins SaaS software can create extra work for support teams, and can require an almost sales-like approach. Here's how to succeed through periods of change. Read the full article

SaaS 214
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The 9 Best SaaS Help Desks + How to Pick the Right Tool

Help Scout Leadership

When you consider the added complexity and dynamic nature of software, it’s paramount that your customers have a direct line of access to get their questions answered. However, there are four key areas we think a SaaS company should look for in any help desk software they’re considering. The 9 best SaaS help desk tools.

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Helping Leadership Pivot | Lori Michele Leavitt

Peter Winick

How a good program and software can make pivoting easier. She shares how she turned her processes into a book, and later, software that she continues to iterate. She’s moved the needle on management software, building a leadership operating system called Aligned Momentum. And some of those models include software.

Software 246