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20 AI-Powered Strategies to Supercharge Your SaaS Sales

Chief Outsiders

And all SaaS vendors are adding AI functionality to their product offerings to stay competitive, as FOMO (Fear of Missing Out) syndrome takes hold. The same is happening in the SaaS industry ; smart tools can help your sales and marketing team make better and faster decisions, plan, and craft a better customer service approach.

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Navigating Product Changes in SaaS Support

Help Scout Leadership

The constant changes ins SaaS software can create extra work for support teams, and can require an almost sales-like approach. Here's how to succeed through periods of change. Read the full article

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Insiders

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6 User Adoption Strategies for Growing SaaS Businesses

Help Scout Leadership

For B2B SaaS companies, user adoption is one of the most important elements to get right in order to grow sustainably. Appcues found that activation (when customers experience the core value of the product) is the most important pirate metric for SaaS growth. 6 user adoption strategies for B2B SaaS businesses.

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The 9 Best SaaS Help Desks + How to Pick the Right Tool

Help Scout Leadership

Getting someone to make a one-time purchase is difficult enough, but for SaaS companies that rely on repeat business, the task is even tougher. To help you make the right choice when it comes to tools, we’ve done some research to uncover the nine best help desks for SaaS companies. Key features to look for in a SaaS help desk.

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5 Examples of Customer Success Marketing for SaaS Teams

Help Scout Leadership

Lincoln Murphy sums up the value that existing customers offer to growing SaaS companies: “The majority of the revenue from your relationship with a customer happens post-sale. The emphasis is on both keeping the customer longer and also expanding the relationship.”

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Customer Experience vs. Customer Success: Explained

Help Scout Leadership

A positive customer experience might not necessarily result in a sale in a particular moment, but by creating and delivering a great experience, the company positions the customer to be more likely to purchase in the future. What is customer success? Optimize means many different paths in customer success.

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5 Reasons HR SaaS Software is Worth the Investment

15Five

With the right HR SaaS software, you can check in on your employees’ well-being, get continuous feedback, develop high-performing managers, and enable a more dynamic performance management cycle. Read on for five reasons why a holistic HR SaaS software solution is worth the investment. Streamline talent management.

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