Andrew Chen

NOVEMBER 4, 2019

Startups like Uber, Airbnb, Instacart, and others have been able to find product/market fit and scale their businesses. Users can now build audiences at scale and turn their passions into livelihoods, whether that’s playing video games or producing video content. In recent years, the Gig Economy has taken over. What’s the difference?

SaaS 90

SaaS Software Revenue Advertising 90

Chief Executive

FEBRUARY 7, 2023

By that point, after a disastrous two weeks of delayed and canceled flights, Jordan grasped that at risk was more than near term-revenue. However, when things went wrong at a significant scale, Southwest relied on manual operations, which is too limited, given the complexity and magnitude of the disruption.

Operations 96

Operations Digital Transformation Software Transportation 96

Chief Executive

JUNE 13, 2022

Government policy will likely make matters worse and prolong recession,” said Dan Call, president at New Prague, Minnesota-based WINCO Generators Summing up general sentiment: “Economy will not take off until politics get out of the way,” said the CEO of a mid-sized transportation company.

Balance Sheet 98

Balance Sheet Government Administration Recruitment 98

Andrew Chen

JANUARY 9, 2020

Series B- Bet on the revenue. 7) revenue or activity expansion on a *per user* basis over time — indicates deeper engagement / habit formation. However, as you scale, each cohort gets worse. 2) if it is working, then how do we scale it? Makes you ask- What’s the next product where this will happen?

Marketing 110

Marketing Retention B2B Scaling 110

AIHR

NOVEMBER 28, 2022

Rank performance on scales: Ranking performances according to pre-defined scales is a great way to quantify performance versus expectations. Next, the root cause for the absence should be determined – for example, is it a transport or childcare issue? Metrics: Call duration, net promoter scores, and customer churn rate.

Metrics 126

Metrics Implementation Sales Sales 126

Chief Executive

NOVEMBER 7, 2022

on our 10-point scale, the Index is now 18 percent off its January high (6.95), though it remains well above its July trough of 5.12. But while the movements have been somewhat subtle month to month, they are well off their January levels, when 71 percent of CEOs forecasted growing profits in 2022 and 88 percent said the same of revenues.

Revenue 52

Revenue Transportation Scaling Metrics 52

Chief Executive

MARCH 13, 2023

out of 10 on our scale (1=poor and 10=excellent), down 4 percent from last month, as an increasing proportion of CEOs are now expecting conditions to worsen over the course of the year. The Year Ahead A smaller proportion of CEOs are now forecasting rising revenues, down to 69 percent from 70 percent the month prior.

Transportation 52

Transportation Scaling Advertising Travel 52

Andrew Chen

JUNE 25, 2019

While both consumer marketplaces are very different — one is a city-by-city transportation service, the other a global network of homes — they also share a lot of similarities too: Both were founded within a year of each other, quickly found network effects, made major design innovations that made the consumer experience 10X better, and much more.

Retention 111

Retention User Experience Travel Marketing 111

Andrew Chen

DECEMBER 1, 2021

And launching and scaling these products requires a mastery of “network effects,” one of the most-used but misunderstood jargon terms in the industry. The Hard Side of a network is, by definition, hard to scale. Uber had to get creative to unlock its Hard Side.

Marketing 95

Marketing Assets Recruitment Operations 95

AIHR

DECEMBER 15, 2023

Analyze effectiveness and make adjustments You can go beyond the L&D metrics to assess the training programs’ impact by evaluating them on a larger scale. Training dropout rate: The percentage of employees who did not complete the training. Collecting learners’ feedback post-training is essential.

ROI 98

ROI Metrics Education Revenue 98

Andrew Chen

NOVEMBER 4, 2019

Startups like Uber, Airbnb, Instacart, and others have been able to find product/market fit and scale their businesses. Users can now build audiences at scale and turn their passions into livelihoods, whether that’s playing video games or producing video content. In recent years, the Gig Economy has taken over. What’s the difference?

SaaS 40

SaaS Software Revenue Advertising 40

Andrew Chen

JANUARY 9, 2020

Series B- Bet on the revenue. 7) revenue or activity expansion on a *per user* basis over time — indicates deeper engagement / habit formation. However, as you scale, each cohort gets worse. 2) if it is working, then how do we scale it? Makes you ask- What’s the next product where this will happen?

Marketing 52

Marketing Retention B2B Scaling 52

Harvard Business Review

SEPTEMBER 10, 2015

The bad news is that Israeli startups are struggling to scale. Are Israeli companies on the verge of developing a repeatable playbook to scale their companies and become market leaders, not just acquisition fodder for the Silicon Valley giants? Indeed, the pattern of scaling seems to be changing meaningfully in recent years.

Scaling 15

Scaling Sales Sales Marketing 15

Harvard Business Review

JULY 29, 2015

Transportation is one of the world’s largest industries. The five largest automotive companies in the world generate more than 750 billion euro in annual revenue. Today, new transportation vendors like Uber, Lyft, Zipcar, and Grabtaxi are changing our relationship with cars. Renting is almost always cheaper than owning.

Transportation 13

Transportation Scaling Software B2B 13

Andrew Chen

JUNE 25, 2019

While both consumer marketplaces are very different — one is a city-by-city transportation service, the other a global network of homes — they also share a lot of similarities too: Both were founded within a year of each other, quickly found network effects, made major design innovations that made the consumer experience 10X better, and much more.

Retention 48

Retention User Experience Travel Marketing 48

Harvard Business Review

DECEMBER 16, 2013

The car service company just arranged low-cost financing to help add 100,000 cars to its fleet; revenues are growing by 20% monthly ; and New York Magazine proclaimed the company may be – one day – more valuable than Facebook. Uber offers three primary transportation services: SUV, Black Car, and UberX (hybrids and mid-range cars).

Transportation 13

Transportation Advertising Revenue Government 13

Harvard Business Review

NOVEMBER 21, 2012

Cap and trade is projected to achieve nearly 20% of that goal by limiting emissions from the industrial, utility, and transportation fuels sectors — which account for roughly 85% of the state's greenhouse gas pollution. While leaders in Washington D.C

Energy 18

Energy Transportation Marketing Revenue 18

Harvard Business Review

JUNE 30, 2016

If you want your business to grow sustainably at scale, you need to figure out how to make big investments that will best differentiate you in your core. billion in annual revenues and more than $650 million in profits. When it comes to investments, here’s a general truth: the larger a company gets, the smaller it thinks.

Scaling 15

Scaling Revenue Transportation Marketing 15

Harvard Business Review

SEPTEMBER 29, 2016

General Electric, General Motors, Exxon Mobile, and Walmart were able to use their scale and size to compete and grow. We also looked at each industry’s average revenue multiple, measuring how highly (or not) companies are valued in relation to their revenue. for every $1 of revenue generated. For many years it was.

Assets 13

Assets Real Estate Revenue Scaling 13

Harvard Business Review

JANUARY 12, 2011

Falling trade barriers, inexpensive energy and low transport charges further strengthened the case for making products overseas. Consider that many multinationals like GE and the big pharma companies expect that over 50 percent of their revenue growth over the next 10 years will come from developing economies. Is it time to retrench?

Operations 15

Operations Transportation Marketing Engineering 15

Harvard Business Review

FEBRUARY 29, 2012

World demand for oil is expected to grow on an annual basis by at least one million barrels per day, driven by the developing economies of the world and growth in transportation, which is forecast to increase from one billion cars today to two billion in 2050. We are not running out of oil.

Energy 16

Energy Transportation Government Implementation 16

Harvard Business Review

MARCH 12, 2015

With the high cost of bandwidth, video-based internet businesses in Africa struggle; the market leader, Irokotv, relies on the diasporas for most of its revenue. This affects economies of scale and impacts efficient allocation of capital with duplication of resources across the region. postal system to serve their customers.

Reorganization 14

Reorganization Revenue Transportation Marketing 14

Harvard Business Review

MAY 19, 2015

Elon Musk pointed to his systems-level ambitions in his presentation when he positioned Tesla Energy as “the missing piece” bridging electric cars and large-scale renewable power (and, specifically, the renewable power company he’s involved with outside Tesla — Solar City).

Energy 15

Energy Scaling Transportation Revenue 15

Harvard Business Review

MARCH 12, 2012

Poor countries will become R&D labs for breakthrough innovations in such diverse fields as housing, transportation, energy, health care, entertainment, telecommunications, financial services, clean water, and many others. For American corporations struggling to find growth, reverse innovation is not merely a "nice-to-have" boost to revenue.

Telecommunications 15

Telecommunications Marketing Transportation Scaling 15

Harvard Business Review

APRIL 18, 2011

In the Babson Executive Education analysis of 635 global companies, just under a third of companies with 1-10% growth preferred experimentation over other methodologies, such as statistical analysis, to identify revenue and operational improvement opportunities.

Transportation 15

Transportation Strategic Planning Education Assets 15

Harvard Business Review

JANUARY 29, 2015

GE is now approaching $1 billion in new revenue annually from their expanded software and data activities. Here’s a brief account of how GE quickly scaled up a sizable software start-up within a big, successful conglomerate. We didn’t have enough people to respond, and we couldn’t scale up fast enough.

Software 14

Software User Experience Recruitment Scaling 14

Harvard Business Review

MARCH 4, 2014

These include peer-to-peer transportation and housing services like Uber and Airbnb, crowdfunding services like Kickstarter, product rental services like Rent the Runway, custom craft shops like Etsy, and task sites such as elance and Taskrabbit. Not incidentally, this also reduces the environmental footprint of all that car manufacturing.).

Transportation 10

Transportation Revenue Scaling Government 10

Harvard Business Review

MAY 22, 2017

Jobs in retail, transportation, manufacturing, and agriculture are highly vulnerable to technological change. Over 33 companies are now working on autonomous vehicles, which will soon replace transport jobs. Over 33 companies are now working on autonomous vehicles, which will soon replace transport jobs.

Transportation 14

Transportation Energy Education Nonprofit 14

Harvard Business Review

SEPTEMBER 29, 2015

When Uber and Airbnb burst on the scene, they were tackling major inefficiencies in the markets for transportation and housing. Uber was not only giving you an excellent on-demand transportation experience, but it was also deploying drivers who would be otherwise sitting idle in their black cars waiting for pre-arranged pickups.

Transportation 12

Transportation Assets Engineering Marketing 12

Harvard Business Review

NOVEMBER 10, 2016

AirBnB, now used by 50,000 renters each night, is considered to be directly responsible for an estimated $450 million of lost hotel revenue each year. They started back in 2009 with black car limos, which were essentially the academic medical centers of transportation: extremely expensive and mostly empty.

Hospitality 12

Hospitality Administration Transportation Fixed Costs 12

Harvard Business Review

OCTOBER 10, 2016

But import duties, taxes, transportation costs, and slow supply chains can cause the market size to be very limited in India with such an approach. Leverage scale and cost efficiencies and export products to neighboring countries. Leverage scale and cost efficiencies and export products to neighboring countries.

Marketing 12

Marketing Sales Sales Transportation 12

Harvard Business Review

JUNE 4, 2015

The aggregate impact on jobs and revenues will not be noticeable in the context of the huge U.S. Now within services we are seeing a shift from physical services (like transportation) to information-intensive services (like financial services and digital-content delivery).

Marketing 11

Marketing Transportation Travel Assets 11

Harvard Business Review

FEBRUARY 3, 2014

In our decades of experience in all aspects of entrepreneurship, it is rare to hear an entrepreneur, hell-bent to scale his or her venture, call themselves a “small” business or “SME” — because those designations actually connote sluggish, slow and static. High growth firms are older than we think.

Small Business 11

Small Business Real Estate Transportation Scaling 11

Harvard Business Review

FEBRUARY 23, 2017

Even if the best player is only slightly better than the next-best player at that position, the slight difference can have a huge effect on the team’s fortunes and revenues. In short, CEOs and employees compete in very different markets, one that scales with firm size and one that scales less. headquarters is expensive.

Compensation 12

Compensation Scaling Banking Benchmarking 12

Harvard Business Review

FEBRUARY 5, 2016

And despite government revenues having been hit hard in Angola, medical device companies are still selling expensive equipment to the ministry of health. For example, despite subdued consumer demand, new clothing retailers are moving into South Africa to tap the country’s underserved middle class.

Marketing 14

Marketing Government Transportation Operations 14

Harvard Business Review

MARCH 19, 2013

With that knowledge, patient navigators generally can assist patients with the logistics of their care: from managing appointments, completing medical forms and exploring funding options to making arrangements for transportation to appointments and securing childcare services during times of treatment. million per year.

Hospitality 9

Hospitality Transportation Revenue Scaling 9

Harvard Business Review

JULY 11, 2017

Proximity to public transportation allows for greater access to jobs, as well as other amenities like schools and daycare, which are often critical to an individual’s support system. Design for inclusion. This requires taking a fresh look at all assets and how they are used.

Inclusion 19

Inclusion Real Estate Marketing Diversity 19