Harvard Business Review

OCTOBER 9, 2023

The most effective companies we interviewed use process mining to generate operational insights at scale, identify process inefficiencies, define targeted actions, and measure process improvements — all of which lead to value realization.

Operations 145

Operations Process Improvement Culture Change Scaling 145

Harvard Business Review

JULY 25, 2024

To investigate what kinds of innovation AI worked with, the authors performed two studies: first, a survey of 331 firms for practices on process improvement and new technology development, and second, an archival analysis of patent data on new technology development for a broader sample of more than 2,000 publicly traded firms.

Process Improvement 143

Process Improvement Diversity Benefits 143

Heather Stagl

NOVEMBER 10, 2020

Change at work, whether it’s a new technology, a reorg, a process improvement, or a merger, is no different. As much as we’d like people to respond logically and rationally to change, they really respond emotionally. It’s the human experience to interpret what’s happening based on how it makes us feel.

Process Improvement 121

Process Improvement Change Management Manager 121

Kevin Eikenberry

JANUARY 16, 2012

Team leaders outlining a process improvement. It is everywhere. Political leaders promoting changing policies. Organizational leadership touting new products or strategies. Leaders everywhere think their job is to create change across their team, organization or industry. And they are all wrong. You can create [.].

Organizational Change 85

Organizational Change Process Improvement 85

Alison Green

JANUARY 10, 2023

I have moved up in the company over the seven years that I’ve been there and have always gotten excellent performance reviews and have done a lot of process improvement. I have led our team in process improvement and overhauling a lot of outdated systems and practices. I am a high performer on my team.

Process Improvement 111

Process Improvement Performance Review Manager Metrics 111

Viima

JUNE 13, 2023

In this article, we explore supply chain innovation and explain how you can create resilient and efficient supply chains by leveraging technology, collaboration, and process improvement.

Process Improvement 91

Process Improvement Operations Benefits Manager 91

Heather Stagl

MARCH 9, 2021

For example: Are you implementing a process improvement methodology, or are you creating a continuous improvement culture? Are you implementing a change project, or are you implementing organizational change? It’s an important distinction that may impact the success of your initiative. Are …

Organizational Change 68

Organizational Change Process Improvement Implementation 68

Sweet Process

SEPTEMBER 27, 2020

Introduction Mary Pittman is the Process Improvement Leader at IMS ExpertServices, a consultative firm that caters to the world’s most influential law firms. Dealing with such an elite clientele demands excellence. Employees are required to be on their A-game at all times. There was a knowledge […].

Process Improvement 64

Process Improvement 64

Association Now Leadership

JANUARY 30, 2023

“Psychological safety can improve a firm’s ability to continuously improve their processes,” Nowak said. “So, So, psychological safety is critical because it allows firms to identify a broader pool of process-improvement ideas.

Diversity 113

Diversity Organizational Change Process Improvement Manager 113

Walk Me

OCTOBER 25, 2021

Tactics for improving business processes. Improving the areas mentioned above, requires implementing tactical changes to the actual steps involved in business processes. These are the strategic areas to focus on and think about when designing workflow optimization programs.

Workflows 52

Workflows Process Improvement Recruitment Organizational Change 52

Niagara Institute

AUGUST 2, 2022

Broken, outdated, and inefficient processes can cost your team and business time and money. It’s no surprise that improving processes can fall to the bottom of a leader’s list as encouraging employees to undertake continuous process improvement can be a grind.

Process Improvement 52

Process Improvement Manager 52

Sweet Process

APRIL 9, 2021

Featured Bonus Content: Download the FREE Business Process Improvement Assessment Checklist! Imagine that you have the perfect plan for executing your business processes, but communicating it to your team members is a problem. Click Here To Download It.

Process Improvement 52

Process Improvement 52

Walk Me

JUNE 24, 2021

Adopt process improvement methodologies. However, unless a proactive approach is taken to process improvement, the rate of change can be too slow. In today’s ever-changing business landscape, it is therefore crucial to adapt and continually optimize existing business processes.

Workflows 52

Workflows Process Improvement Metrics Software 52

Chief Executive

FEBRUARY 10, 2023

This is troubling because high performance in all domains is the key to progressing on goals.

Hospitality 98

Hospitality Compliance Process Improvement Revenue 98

Chief Executive

DECEMBER 9, 2022

As we move toward 2023 and into more economic uncertainty, strategies that embrace process improvement to reduce costs and improve efficiency will be top of the agenda. I’ve seen automation become infectious in a business—as one function starts to reap rewards, other business leaders look to replicate the success.

Banking 98

Banking Process Improvement Metrics Software 98

Walk Me

OCTOBER 19, 2021

Overreliance on a process improvement methodology. Process improvement methodologies are an excellent way to continually optimize processes. Six Sigma is one example of a process improvement methodology that can generate significant results when applied appropriately.

Metrics 52

Metrics Process Improvement Digital Transformation Business Analysis 52

15Five

MARCH 29, 2022

These figures reveal that often, managers think they’re providing feedback and guidance that empowers their people and elevates their work.

Manager 105

Manager Performance Review Metrics Retention 105

Alison Green

DECEMBER 18, 2022

Some context: I manage a lot of process improvement, and when we’re rolling out a New Thing to employees, I often hear “I don’t understand why we need New Thing.” But this is a big thing when you’re working on process improvement; it’s not uncommon to get a lot of push-back.

Process Improvement 98

Process Improvement Manager Media Accounts 98

Kevin Eikenberry

MAY 22, 2017

Here is a short list: Budgets Projects Process improvements New product/service development Sales Customer Service Margins I bet at least part of this list resonates with you, and […]. As a leader, you have a myriad of things that vie for your attention; many things that you feel, or others suggest, you need to focus on.

Process Improvement 46

Process Improvement Sales Sales 46

Walk Me

SEPTEMBER 29, 2021

In order to maximize the ROI of your software investment, it is important to systematically analyze these factors and continually improve upon them. For more, see these articles on process mining , process improvement , and business process management. The steps above offer an excellent starting place.

Workflows 52

Workflows ROI Metrics Software 52

AIHR

AUGUST 2, 2022

Research by Sapling HR shows that the average new hire onboarding process consists of 54 activities. If you’re able to identify the critical issues through analyzing the data of these various activities, it will go a long way in elevating your onboarding processes. An effective onboarding process is iterative.

Onboarding 141

Onboarding Metrics Retention Implementation 141

AIHR

JUNE 13, 2022

According to a book written by two Amazon employees called Working Backwards , Amazon uses a process improvement method called DMAIC which stands for Define, Measure, Analyze, Improve, and Control. The team then creates a Metric Owner that will look at the results daily to see what can be improved.

Marketing 139

Marketing Compensation Revenue Organizational Development 139

Chief Executive

FEBRUARY 24, 2023

We could not control rates, but we could control how we competed, so we chose to expand our service offering and focus exclusively on business and government customers, where MetTel could add value such as business process improvement and innovation beyond simple cost savings.

Telecommunications 98

Telecommunications Digital Transformation Marketing Assets 98

AIHR

JUNE 12, 2024

Organizational development : Focuses on change management, process improvement, and leadership development. Objectives in employee relations and engagement: Include enhancing communication, conflict resolution, and employee recognition.

Employee Engagement 124

Employee Engagement Inclusion Performance Management Diversity 124

Chief Executive

JANUARY 31, 2023

One of the nimblest and most execution focused organizations in the world is the United States Marine Corps.

Implementation 98

Implementation Assets Process Improvement Marketing 98

Vantage Circle

MAY 14, 2022

You can use these to see if your onboarding process improves as you introduce new changes. It enables the company to not only obtain the survey results, but also to track how the results change over time. It is this new dimension of tracking change over a period of time that makes pulse surveys so powerful.

Onboarding 105

Onboarding Recruitment SaaS Metrics 105

Walk Me

OCTOBER 4, 2021

Among other things, HCM adoption platforms focus on optimizing the key stages of digital adoption, including: User onboarding User training Business process improvement Ongoing user performance improvement. Create a plan that addresses the human side of change.

Benefits 52

Benefits ROI Software User Experience 52

15Five

AUGUST 8, 2023

While we still have a long way to go and many kinks to work out with AI technology (more on that later), we’ve already seen some impressive progress with its ability to enable HR teams to streamline work processes, improve efficiencies, and enhance data analysis capabilities.

Human Resources 96

Human Resources Rollout Scaling Inclusion 96

AIHR

AUGUST 16, 2022

Talent acquisition analytics—also known as TA analytics—refers to the process of analyzing candidate and recruitment data and discovering unique insights that can help you make evidence-based decisions in your recruiting and onboarding processes, improve your hiring journey, and ultimately, meet business objectives.

Recruitment 130

Recruitment Metrics Benchmarking Software 130

AIHR

OCTOBER 14, 2024

Alignment with company values Assess the employee for the following behaviors and characteristics: ✓ Consistently demonstrates behaviors aligned with the company’s values ✓ Perceived as a role model for ethical conduct and integrity within the organization Initiative and problem-solving abilities The employee should be involved in process improvement (..)

Onboarding 98

Onboarding Compensation Succession Planning Benefits 98

AIHR

MAY 30, 2022

Total quality management is also known as continuous process improvement, lean, and six-sigma. It is an approach that seeks to improve quality and performance by placing customer satisfaction at the center. Therefore, an organization needs to rethink how it works and restructure it around the new business methods.

Organizational Development 144

Organizational Development Human Resources Performance Management Diversity 144

AIHR

AUGUST 23, 2022

Candidate NPS is a valuable metric for building an effective and enjoyable recruitment process. Improving your cNPS score will help your hiring efforts in the long run. And with realistic goals set, you have a path for how to achieve them. A final word. And cNPS effect can even go beyond employment.

Recruitment 124

Recruitment Benchmarking Metrics Scaling 124

Vantage Circle

JANUARY 31, 2024

Innovation Badges: Given for introducing creative solutions, innovative ideas, or contributions to process improvement. These badges come in various forms to celebrate different accomplishments: Achievement Badges: Awarded for reaching specific goals or milestones such as sales targets, project completion, or years of service.

Retention 94

Retention Inclusion Media Diversity 94

AIHR

NOVEMBER 6, 2023

Develop expertise in specific HR areas You must have solid expertise in the following HR areas to succeed in your Director of People and Culture position: Strategic HR management: Implement HR strategies to support the company’s long-term growth HR leadership and management: Lead a team of HR professionals to achieve department objectives Organizational (..)

Human Resources 119

Human Resources Employee Relations Administration Recruitment 119

Alison Green

NOVEMBER 30, 2022

Her role is different than everyone else on our team because she is involved in process improvement and system upgrades, as opposed to just making chocolate teapots like the rest of us. One of my coworkers is in the habit of consistently sending emails marked as “highly important” with the dreaded red exclamation mark next to it.

Hospitality 105

Hospitality Administration Manager Staffing 105

AIHR

JANUARY 9, 2024

Faster hiring process: Since the candidates are already employees, the process of hiring is generally quicker. There’s less need for extensive background checks or lengthy onboarding processes. Improves employee morale : Providing current employees with opportunities for advancement can boost morale and job satisfaction.

Recruitment 115

Recruitment Advertising Succession Planning Retention 115

Kevin Eikenberry

OCTOBER 5, 2010

This isn’t the approach that most leaders and most organizations take, but when you consider that innovation – whether for new product development, process improvements, a new marketing campaign or whatever – is always a bit of a gamble, this portfolio approach makes sense. Where does that leave us as leaders?

Leadership Development 69

Leadership Development Energy Marketing Process Improvement 69