Andrew Chen

NOVEMBER 1, 2021

Or are you trying to scale its success? In the book, I describe stage-by-stage how to successfully start and scale the central forces that power tech’s most successful companies — network effects. When a company like Dropbox, Slack, or Uber hit scale, it might seem like network effects kick in, and the next phase is easy.

Scaling 82

Scaling Marketing Recruitment B2B 82

Harvard Business Review

JULY 11, 2017

One of us is an urban theorist, the other a community-focused real estate developer. Here, real estate developers and managers can orient their tenant selection around companies that provide higher-paying, family-supporting jobs with pathways for upward mobility and careers. We think cities can do better.

Inclusion 19

Inclusion Real Estate Marketing Diversity 19

Andrew Chen

DECEMBER 13, 2018

The irony of it is that sometimes when you are working on projects with such large scale, because the skill set is so different, it actually feels like you’re not doing anything at all — you’re merely managing the appendages of the other groups and trying to make sure everyone is staying on track and executing.” — Ada.

Engineering 79

Engineering Scaling Workflows B2B 79

Harvard Business Review

APRIL 25, 2011

Successful companies between $5 million and $50 million in revenues can't get the capital they need to expand their operations and hire more people in city neighborhoods where the best social program is a job. The banks have retreated from that business — pursuing economies of scale, rather than helping scale up small companies.

Real Estate 15

Real Estate Revenue Banking Scaling 15

Harvard Business Review

FEBRUARY 7, 2011

My research shows that, online, we take on new character traits that add up to a full-fledged "e-personality" — a disinhibited way of behaving and transacting that can be very different from how we have always operated. Debt stopped scaring us because money had stopped being real. And so we spend more.

Real Estate 15

Real Estate Advertising Recruitment Scaling 15

Harvard Business Review

SEPTEMBER 8, 2011

The same can be said for ranking tradespeople (Angie's List), real estate (Zillow), and personnel (LinkedIn). In that, it reminds me of AOL-Time Warner merger, albeit on a much smaller scale. These are search resources that function outside of Google's code. And as I write it, it reads like a Google shopping list.

Real Estate 15

Real Estate Travel Revenue Software 15

Harvard Business Review

JANUARY 18, 2016

OpenTable (a restaurant reservations service), Motivate (the operator of CitiBike, Bay Area Bikeshare, and others), and Luxe (a web-based valet parking service) are examples. Solutions should trend toward entertainment, education, and social networking, and they can be location specific. Segment 2: Emerging Economy, Legacy City.

Real Estate 14

Real Estate Cash Flow B2B ROI 14

Harvard Business Review

JANUARY 11, 2016

Investors from hedge funds to insurance companies are operating in an environment of low yields, near-zero interest rates, and a glut of savings. The world is not short on capital — a startling $43 trillion of assets is currently under management in the United States alone.

Cash Flow 14

Cash Flow Real Estate Assets Nonprofit 14

Harvard Business Review

FEBRUARY 27, 2013

We set people up to use their area of expertise, be it strategy, accounting, operations, technology, finance, or human resources. Follow the Scaling Social Impact insight center on Twitter @ScalingSocial and register to stay informed and give us feedback. Scaling Social Impact Insights from HBR and The Bridgespan Group.

Nonprofit 11

Nonprofit Real Estate Human Resources Operations 11

Harvard Business Review

FEBRUARY 8, 2013

The men and women who choose this path have diverse expertise and job responsibilities: marketing, leadership development, communications, operations, new business development, purchasing. Follow the Scaling Social Impact insight center on Twitter @ScalingSocial and register to stay informed and give us feedback.

Real Estate 11

Real Estate Leadership Development Scaling Energy 11

Harvard Business Review

JUNE 10, 2014

Presidents and provosts will tell you: operating budgets are tight. But if you go to the operational side of the institution, they feel investing capital is the business of their money managers, so they in turn pass the buck or avoid the decision entirely. Institutions have been raising tuition just to keep the lights on.

Real Estate 10

Real Estate Education Assets Administration 10

Harvard Business Review

SEPTEMBER 18, 2013

These businesses have powerful disruptive potential because they can provide consulting at a fraction of the cost of traditional models, largely because they do not need to carry expensive fixed costs like recruiting, training, consultant “beach” time, and expensive real estate.

Real Estate 12

Real Estate Small Business Fixed Costs Recruitment 12

Harvard Business Review

APRIL 14, 2016

In other words, does it really make sense for a hospitality or real estate company to build a new hotel, apartment, or office complex right on the coast in Miami? Will that asset be operational or retain its value over the normal depreciation period? And what is the risk of devaluation? But on some level they’re absurd.

Assets 14

Assets Balance Sheet Real Estate Energy 14

Harvard Business Review

APRIL 23, 2014

Can a company built on the ideas of scale and network effects unbundle its offering into multiple brands and still thrive? It has implications that extend far beyond the company’s stated goal to design single-purpose apps that fit mobile usage and the bottleneck of screen mobile device real estate. But what of network effects?

Real Estate 9

Real Estate Strategic Planning Scaling Media 9

Andrew Chen

DECEMBER 13, 2018

The irony of it is that sometimes when you are working on projects with such large scale, because the skill set is so different, it actually feels like you’re not doing anything at all — you’re merely managing the appendages of the other groups and trying to make sure everyone is staying on track and executing.” — Ada.

Engineering 40

Engineering Scaling Workflows B2B 40

Harvard Business Review

OCTOBER 25, 2018

The greater economic profit and loss at both ends of the distribution is driven by greater scale and invested capital, not by increasing returns to capital. They spend 2-3 times more on intangible capital such as R&D, have higher shares of foreign revenue, and rely more on acquisitions and inorganic growth than median firms.

Real Estate 15

Real Estate Revenue Metrics Assets 15

Harvard Business Review

JULY 22, 2016

Network businesses have always been around, from matchmakers to real estate brokers, but it’s the move to digital platforms that has led to market-shaking effects. Digital platforms, such as online communication channels or marketplaces, allow for rapid and inexpensive scaling, among other advantages.

Digital Transformation 13

Digital Transformation Assets Real Estate Banking 13

Harvard Business Review

JULY 26, 2018

On March 25 mighty Uber bowed out of Southeast Asia by selling its operation in several countries to local rival Grab. In 2016 the company sold its China operation to Didi Chuxing because of the fierce competitiveness of the local player. A year later, Uber admitted defeat in another region, selling its operation in Russia to Yandex.

Transportation 14

Transportation Recruitment Advertising Real Estate 14

Harvard Business Review

MARCH 2, 2015

operations. The local economy hadn’t diversified beyond its base in tourism and real estate into fast-growing areas such as health care or bioscience, and entrepreneurial success stories were few and far between. Conrad’s was a real estate investor in Coconut Grove. It didn’t have U.S.

Marketing 12

Marketing Real Estate Nonprofit Engineering 12

Harvard Business Review

APRIL 10, 2013

I met Slovenian entrepreneur, Sandi Cesko, in 2007 when his Ljubljana -based multi-channel retail operation, Studio Moderna , had about $70 million in sales. I met him again two months ago: six years later he had scaled up by a factor of ten — all the result of organic growth — and employs over 6000 people. Even better.

Balance Sheet 10

Balance Sheet Government Scaling Cash Flow 10

Harvard Business Review

FEBRUARY 8, 2013

For example, Walmart doesn't succeed just because of a strong operations group. It has built impressive capabilities that include logistics, inventory processes, buying standards, real estate practices and labor models — most of which it created for itself. But if the functional model is obsolete, what might replace it?

Real Estate 11

Real Estate Banking Marketing Operations 11

Harvard Business Review

MAY 20, 2016

To illustrate how this all plays out on a larger scale in real companies, here are two mini case studies from businesses we’ve worked with. The New York headquarters housed over a third of its workforce, including developers, the sales team, operations, and leadership.

Real Estate 14

Real Estate Recruitment Energy Scaling 14

Harvard Business Review

JUNE 26, 2017

To get a sense of its scale , the Ring’s internal courtyard is wider than St. Overall, it’s probably fair to say that a project of this complexity and scale can only be truly evaluated post-occupancy and over time. Instead of many buildings spread across a campus, the site features one master circular structure (2.8

Real Estate 8

Real Estate Scaling Software Operations 8

Harvard Business Review

MARCH 24, 2016

The list goes on and on: video game consoles, container shipping, credit cards, package delivery, magazine and newspaper businesses, web search, real estate brokerage, HMOs, shopping malls — there are even now platforms, such as MicroVentures and FundersClub, that match investors with startups — including yet more aspiring platforms.

Travel 13

Travel Real Estate Marketing Advertising 13

Chief Executive

SEPTEMBER 12, 2022

More specifically: “A new direction in government after fall elections, less job availability that will force people back to work, [and a] smaller-than-predicted recession,” are the reasons given by the CEO of a real estate company to explain his forecast of 8 out of 10 for business conditions in the U.S. by this time next year.

Small Business 98

Small Business Revenue Real Estate Biotech 98

UVA Darden

NOVEMBER 30, 2023

She believes it is necessary to catalyze change in real estate development. “If When we talk about farming, the reality is that 90 percent of farmers are small operations. conference provides an opportunity for country leaders to strategize coordinated action on a global scale.

Balance Sheet 105

Balance Sheet Transportation Real Estate Energy 105

Andrew Chen

NOVEMBER 1, 2018

One of the reasons I’ve been excited about being a professional investor is the ability to apply my skills as an operator. The reason is that it’s really really hard to scale acquisition – only a few, like viral loops, paid marketing, and SEO can bring you to millions or tens of millions of users.

Metrics 111

Metrics Scaling Marketing Accounts 111

Zenefits

JULY 27, 2022

As your small business continues to scale, cash flow transparency and accounting efficiency become harder to maintain. It may depend on highly manual processes, making accounting tasks impossible to scale with demand. Not every business needs a full-scale ERP — for small and new medium-sized businesses, bookkeeping software will do.

Accounts 52

Accounts Accounts Payable Cash Flow Software 52

Harvard Business Review

JUNE 12, 2018

Real estate developers are integrating automation systems, sensors, and mobility options into their properties. Telecom operators often provide the backbone communication networks required to run systems and applications. The implications of smarter cities loom especially large for the real estate industry.

Real Estate 12

Real Estate Government Transportation B2C 12

Harvard Business Review

JUNE 16, 2015

The issues in each of these buckets require new leadership, or at least a rethinking of it in the highest ranks of companies, and deep operational changes. We’re starting to recognize that this relatively new situation has important ramifications for how businesses operate, and we’re making some progress. Insight Center.

Real Estate 13

Real Estate Operations Assets Energy 13

Harvard Business Review

MAY 31, 2018

. “To prosper over time,” he argued, “companies must benefit all of their stakeholders, including shareholders, employees, customers, and the communities in which they operate.” Through a well-structured operating process, partners expand and align their efforts and draw on comparative strengths.

Government 14

Government Nonprofit Hospitality Operations 14

Harvard Business Review

MAY 21, 2015

The costly and complex operations of transporting energy have made utilities natural monopolies, while regulatory barriers and the high fixed costs of building and maintaining regional electrical grid infrastructure have also kept much competition at bay. This story of disruption should feel familiar.

Energy 15

Energy Transportation Real Estate Software 15

AIHR

NOVEMBER 12, 2024

For instance, a real estate agent would earn a percentage of each home sale, or a salesperson would receive a commission for each product sold. It allows companies to optimize labor costs by scaling their workforce up or down to meet changing customer needs and maintain operational efficiency.

Insurance 98

Insurance Staffing Compensation Benefits 98

Chris LoCutro

APRIL 1, 2025

It's the way we operate business now. And I realized that, oh, my gosh, like, I can help a lot more people and I can create scale in my business. And that was the thing that, like, finally gave me the ability to be able to scale my time and so I could spend more time with the people that I love most, which was Amy and our kids.

Revenue 59

Revenue Sales Sales Small Business 59

Vantage Circle

JANUARY 7, 2025

Global Benchmarks Is your organization operating in multiple countries and diverse cultural backgrounds? You'll be interested to know that many reputable firms like Gallup, SHRM, Gartner conduct large-scale employee engagement surveys. The regular, direct feedback they receive creates a real sense of purpose and fulfillment.

Benchmarking 104

Benchmarking Employee Engagement Metrics Real Estate 104

AIHR

NOVEMBER 22, 2024

Customers rate their satisfaction with the service or support that an employee provides, often on a scale (e.g., For instance, in healthcare, hospitals in many countries operate under government-imposed caps on the number of beds available. 1 to 5 or 1 to 10). The metrics used to judge quantity will vary between industries.

Metrics 98

Metrics Revenue Sales Sales 98