Harvard Business Review

NOVEMBER 15, 2024

Companies operating in Latin America and the Caribbean are facing a dynamic and increasingly complex political landscape. They can no longer rely on alliances with national government leaders in power or costly arbitration when things go awry. Instead, they need better strategies to manage risk.

Government 134

Government Operations Media Benefits 134

Harvard Business Review

MAY 15, 2024

How to grapple with the complexities of moving operations in a tightly woven global economy.

Operations 138

Operations Manager 138

Harvard Business Review

AUGUST 21, 2024

Manufacturers that embrace automation and demonstrate agility in overhauling their operational strategies will be best positioned to capitalize on this wave. As technology improves, the decision to pursue this goal will primarily depend on the factory’s economic considerations.

Operations 145

Operations 145

Harvard Business Review

JANUARY 29, 2024

Forward-thinking organizations are focusing on regeneration — developing a long-term vision and a series of unified actions to more harmoniously link business operations and performance and create lasting value. With a future full of changes, challenges, and surprises, leaders need a new approach.

Operations 145

Operations Digital Transformation Change Management Manager 145

Harvard Business Review

JUNE 21, 2024

The incremental approach of integrating human roles with automated systems not only keeps operations cost effective but also leverages human adaptability for continuous improvements. Human-robot collaboration, employed by companies like DHL and CEVA, enhances productivity, reduces worker fatigue, and increases job satisfaction.

Operations 144

Operations Manager 144

Peter Winick

FEBRUARY 8, 2024

The conversation delves into the misconception surrounding AI and machine learning, emphasizing the importance of planning for business outcomes and operational changes from the project’s inception. What’s the operational change that’s going to be implemented and deployed. What’s the plan. It’s unmatched.

Operations 345

Operations Media Marketing Scaling 345

Harvard Business Review

SEPTEMBER 22, 2023

Cross-training employees on a variety of tasks can be a powerful tool for improving operations, as well as for attracting and retaining workers. Any industry can learn from these approaches to improve operations, customer experience, and employee experience.

Operations 145

Operations Manager 145

Harvard Business Review

JANUARY 3, 2024

This article outlines three key reasons for the growth of China’s EV sector: experimenting in adjacent industries, encouraging operational solutions, and doubling down on core technology. What can companies looking to scale up their innovations learn from their approach?

Marketing 145

Marketing Scaling Operations Sales 145

Harvard Business Review

SEPTEMBER 15, 2023

Businesses can’t improve operations without honest and substantive feedback. Customers can be reluctant to provide it, for several reasons.

Operations 144

Operations 144

Harvard Business Review

MARCH 8, 2024

Strategic clarity is more than operational proficiency; it’s about deeply recognizing a company’s distinctive strengths and aligning every operation with this core identity. Companies like Costco, Salesforce, Amazon, and Patagonia demonstrate the power of understanding and capitalizing on unique market differentiators.

Operations 144

Operations Marketing 144

Harvard Business Review

NOVEMBER 12, 2024

Can an established international spirits company digitally transform its systems and integrate artificial intelligence into its operations?

Digital Transformation 122

Digital Transformation Operations 122

Harvard Business Review

DECEMBER 10, 2024

Supply chains and operations functions today deliver on trillions of dollars every week with limited failures. The reason is, the techniques companies use to manage and operate supply chains have been enhanced, refined, and continuously improved over a long period of time.

Manager 136

Manager Operations Energy Digital Transformation 136

Harvard Business Review

OCTOBER 6, 2023

Managers tend to think about liquidity as a finance issue, but in face the behaviors of the sales and operations team — and how they communicate and work together — can have a direct affect on a company’s cash position.

Cash Flow 145

Cash Flow Marketing Sales Sales 145

Harvard Business Review

NOVEMBER 19, 2024

Three operational differences that allow them to make the most of the technology.

Operations 142

Operations Marketing 142

Harvard Business Review

MARCH 11, 2024

Many people operate from the belief that there’s too much to do and they can’t afford to pause during their workday. But taking effective breaks is essential to preventing burnout. In this article, the author outlines eight strategies to try to build more breaks into your day.

Operations 145

Operations Manager 145

Harvard Business Review

JANUARY 25, 2024

The authors suggest six scenarios that all boards must consider — and then act upon — ranging from predicting extreme operational changes, to anticipating new strategic ways to compete, to foreseeing existential threats that could obviate one’s business. How can boards better understand the potential impacts of AI?

Operations 144

Operations Media Manager 144

Harvard Business Review

AUGUST 15, 2024

The authors’ research found that three persistent problems plague DEI initiatives: They do not connect to operational or strategic goals and objectives; they do not include the rank-and-file; and they are often implemented through periodic efforts like annual diversity training that aren’t integrated into day-to-day work processes.

Diversity 145

Diversity Operations Implementation Inclusion 145

Lolly Daskal

FEBRUARY 15, 2024

Enhancing Operational Efficiency: AI is a transformative force when it comes to enhancing operational efficiency. Developing AI-ready organizations prioritize the integration of AI tools to optimize operations and resource allocation.

Operations 138

Operations Marketing Revenue Recruitment 138

Harvard Business Review

JANUARY 31, 2024

Safety-net health systems in the United States are facing enormous financial and operational challenges. These anchor systems are critical to their communities because they care for low-income populations and are key players in the local economy.

Government 144

Government Operations 144

Harvard Business Review

MARCH 27, 2024

In this article, the author explains how to shift from an operational to a contextual mindset so that you can better identify the hidden obstacles that may be thwarting your strategy’s implementation so you can address them before they take root.

Implementation 142

Implementation Operations Change Management Manager 142

Harvard Business Review

NOVEMBER 27, 2024

Platform managers and policymakers should recognize the impact of extreme weather on gig economy and take preventive measures to meet user needs during heat waves, balancing operational efficiency with the health of the gig workers.

Operations 129

Operations Manager 129

Harvard Business Review

JUNE 17, 2024

Major retailers are today, most notably Amazon, are creating and operating their own advertising platforms — and they’re making millions doing it. McKinsey estimates that by 2026, retail media will add $1.3 trillion to enterprise values in the U.S. alone, with profit margins between 50% and 70%.

Advertising 145

Advertising Media Operations Manager 145

Harvard Business Review

FEBRUARY 12, 2024

Public company boards are typically focused on oversight, supporting the management team while keeping a respectful distance from day-to-day operations. In contrast, boards of companies owned by private equity tend to be much more hands-on.

Operations 144

Operations Manager Government 144

Harvard Business Review

MAY 10, 2024

They identified four key moves — translate, integrate, calibrate, and proliferate — that leaders can make to ensure that responsible AI practices are fully integrated into broader operational standards.

Implementation 145

Implementation Engineering Operations 145

Harvard Business Review

FEBRUARY 9, 2024

Large companies are striving to increase their purchases from small, diverse-owned businesses (SDBs) — those that are 51% or more owned and operated by an individual or group that is part of a historically underrepresented or underserved group (e.g., women, racial minorities, veterans, LGBTQIA+, and people with disabilities).

Diversity 143

Diversity Government Operations Inclusion 143

Harvard Business Review

DECEMBER 29, 2023

And how specifically did it change the way you operate? As we close out 2023, we asked our readers: Did an HBR article make a meaningful impact on the way you think, work, or lead this year? We heard from readers in a variety of different industries, writing in from various corners of the world.

Energy 144

Energy Operations Manager Change Management 144

Harvard Business Review

JANUARY 9, 2024

Alternatively, they may be removed from day-to-day operations and not realize the logistical or process-related difficulties of achieving it. There are many reasons why bosses set unrealistic goals. They may have heady aspirations and subscribe to the popular notion of “big, hairy, audacious goals.”

Operations 145

Operations Manager 145

Harvard Business Review

OCTOBER 8, 2024

So, how can leaders make sure workers are able to balance operational necessities with innovation? Most companies are full of really busy people, which makes it hard to slow down and focus on trying new things. At the same time, stopping everything to focus on innovation can leave day-to-day tasks neglected.

Operations 145

Operations Manager 145

Harvard Business Review

AUGUST 14, 2024

The key practices are: changing leadership’s mindset around targets; specifying targets in absolute, not relative, terms; using the company’s budget or operating plan to monitor success; and setting more than cost-based targets.

Operations 144

Operations Change Management Manager 144

Harvard Business Review

JULY 4, 2024

These strategies not only reduce AI’s environmental footprint but also enhance operational efficiency and cost-effectiveness, balancing innovation with sustainability.

Energy 144

Energy Government Operations 144

Harvard Business Review

SEPTEMBER 13, 2024

These individuals — referred to as “SuperTech” leaders — are most likely to be known as chief information officers, but they also have broad responsibility for data and technology functions, and many also have operational responsibilities within the business.

Digital Transformation 142

Digital Transformation Operations Accounts Manager 142

Harvard Business Review

MARCH 22, 2024

The author outlines five different types of family business owners, whose involvement ranges from passive to operational. But too often those desires and expectations are not discussed or normalized. He also shares a process to help families discuss their desired roles and evolve the business governance accordingly.

Government 140

Government Operations 140

Harvard Business Review

FEBRUARY 20, 2024

If wind farm operators are to avoid creating an environmental and economic disaster in the longer term, they need to begin factoring realistic maintenance and decommissioning costs into their projections.

Energy 145

Energy Operations Benefits 145

Harvard Business Review

SEPTEMBER 19, 2024

But constantly adapting to local practices could jeopardize a company’s ability to integrate operations across markets. Local institutions and rules matter, and there are clear risks for top executives at headquarters who don’t take them seriously.

Operations 141

Operations Marketing Manager Government 141

Harvard Business Review

SEPTEMBER 8, 2023

As reliance on data and analytics continues to expand across industries from agriculture to manufacturing, health care to financial services, it stands to reason that the next generation of data leaders will have far-reaching roles that impact strategy, decision-making, operations, and countless other functions.

Operations 145

Operations Manager 145

Harvard Business Review

MAY 14, 2024

Leaders who are exploring how AI might fit into their business operations must not only navigate a vast and ever-changing landscape of tools, but they must also facilitate a significant cultural shift within their organizations. But research shows that leaders do not fully understand their employees’ use of, and readiness for, AI.

Operations 145

Operations Manager Digital Transformation 145

Harvard Business Review

APRIL 15, 2024

From the takeoff and landing of a space shuttle to managing uncontrollable bleeding in the operating room, there are vital lessons to be learned from these industries and adapted into others. Space exploration and health care have cornered the market in this level of preparation.

Operations 143

Operations Marketing Manager 143