AIHR

MARCH 1, 2022

Tracking succession planning metrics helps you understand how you’re doing and what you need to do better. Let’s have a look at succession planning metrics your organization can learn a lot from. Common succession planning metrics 1. Other operational metrics. Common succession planning metrics.

Succession Planning 116

Succession Planning Metrics Talent Development Operations 116

AIHR

JULY 12, 2024

It’s the strategic combination of the HR department and technology that leads to streamlined operations, improved decision-making, enhanced employee experience, and a more agile and responsive organization. Converged : A dedicated digital transformation team guides digital support of HR strategy and operations.

Digital Transformation 105

Digital Transformation Human Resource Information Systems (HRIS) Onboarding Software 105

AIHR

AUGUST 6, 2024

This shift goes beyond rebranding and optics – it signifies a deeper commitment to human-centric business operations, where people come first. Leadership role Often seen as operational and administrative. Culture Often siloed within the organization, with a focus on internal operations.

Inclusion 104

Inclusion Employee Engagement Diversity Implementation 104

AIHR

FEBRUARY 19, 2024

HR metrics provide a data-driven approach to managing human capital, offer insights into the effectiveness of HR practices, and ultimately predict the future. Let’s take a look at the commonly used HR metrics and how you can track and utilize them in your organization. Contents What are HR metrics?

Metrics 105

Metrics Recruitment Human Resources Revenue 105

Help Scout Leadership

MAY 14, 2021

What our customers love most about the product is the ease in which they’re able to tap into their desired mental state,” said Chandler Perog, Brain.fm’s Chief Operating Officer. has used Help Scout to easily visualize their customer success metrics and set data-backed expectations with reports. Forbes , and Lifehacker.

Benchmarking 279

Benchmarking Workflows Metrics Operations 279

15Five

MAY 19, 2023

According to Gartner, 58% of organizations say a lack of relevant metrics to track HR progress is one of the top barriers to effective strategic planning. Most other business functions have a standard set of metrics that show the effectiveness of their team and how they’re contributing to the company’s bottom line (e.g.,

Metrics 105

Metrics Retention Recruitment Revenue 105

AIHR

AUGUST 2, 2024

This software integrated the organization’s Employee File Management system with the recruiting module of its HRIS, allowing for streamlined HR operations and automation of the offer letter process. Business as usual In this stage, HR operates as if the solutions it currently uses will stay relevant in the future. These stages are: 1.

Digital Transformation 116

Digital Transformation Software Human Resources Recruitment 116

Vantage Circle

JULY 30, 2024

Redefining Success Metrics: The Triple Bottom Line Recognition (TBLR) Model To solve the imbalance between sustainability and recognition, we need to change the way we measure and reward achievement. For instance, HR success could be tied to diversity and inclusion metrics and traditional hiring and retention rates.

Metrics 98

Metrics Implementation Inclusion Retention 98

AIHR

SEPTEMBER 13, 2024

Unlike other business areas like sales or operations, where the impact of AI can immediately be measured, HR struggles to quantify the benefits of AI tools when it comes to improved employee engagement, better talent management, or enhanced decision-making. They typically operate in environments with more investment in AI.

Employee Engagement 111

Employee Engagement Metrics Digital Transformation ROI 111

AIHR

AUGUST 15, 2024

Here’s why organizations choose the HR Business Partner model to operate their HR function: Operational excellence: The three-legged HRBP model consists of HR business partners, HR shared services , and Centers of Excellence (CoEs) led by a strong HR leadership team. It’s an age-old dilemma.

Implementation 98

Implementation Operations Digital Transformation Administration 98

Vantage Circle

DECEMBER 19, 2023

Companies with data-driven PeopleOps teams use a range of metrics to gauge their success in retaining their workforce. This article explores these employee retention metrics. We’ll look at key metrics to track, as well as calculations, best practices, case studies, and more. What are Employee Retention Metrics?

Retention 105

Retention Metrics Human Resource Information Systems (HRIS) Employee Engagement 105

Vantage Circle

JULY 11, 2024

The Impact on Performance Metrics Leadership-driven recognition can influence various performance metrics, ultimately contributing to organizational success. Let's explore some key metrics that can be impacted: Productivity: Recognized employees are motivated to maintain or improve their performance.

Metrics 93

Metrics Employee Engagement Performance Review Retention 93

Michael McKinney

DECEMBER 4, 2023

These metrics relate to judgment and decision-making in organizations, and it’s easy to see that if the leader doesn’t allow employees to feel psychologically safe, they won’t voice their concerns, nor will they engage in risk-taking needed for innovation for fear of reprisal.

Metrics 293

Metrics Nonprofit Assets Operations 293

AIHR

JULY 10, 2024

There are additional specialist competencies you should develop, namely, Awareness and Attraction, People Experience and Culture, Business Transformation, Talent Growth, Digital HR, and People Operations. Focuses on HR operations, recruitment, employee relations, and global HR strategy. 26 26 HR (General) 42 42 HR Business Partner 2.0

Human Resources 114

Human Resources Assets Compensation Metrics 114

Chief Executive

MARCH 3, 2023

Yesterday’s core inventory metrics — inventory turnover (cost of goods ÷ average inventory) and inventory GMROI (gross margin ÷ inventory cost) — fail to provide the essential information that managers need to avoid the twin problems of missing critical potential profits while having to write off large tranches of costly inventory.

Metrics 98

Metrics Cash Flow ROI Revenue 98

AlignOrg

APRIL 3, 2023

A business operating system (also known as an operating rhythm) is one way to achieve predictability. Wouldn’t it be great to actually design an operating system that aligns with the company strategy and helps the business address critical performance levers for long-term success? What is a Business Operating System (BOS)?

Operations 98

Operations Metrics Government Implementation 98

Michael McKinney

MARCH 8, 2024

As founder and CEO of Chobani, a top-selling yogurt company, he “operates on a simple fundamental principle, that we do well by doing good.” They engage with issues that may not be found in a job description or easily measured by traditional metrics. Hamdi Ulukaya – Ulukaya immigrated to the U.S.

Human Resources 285

Human Resources Operations Metrics Scaling 285

LSA Global

JULY 1, 2024

While the specific strategy success metrics vary across different industries and different strategies, metrics tend to fall into four overall buckets: Financial, Customer, Employee, and Other. Here is a list of the top thirteen metrics that CEOs should measure for strategic success.

Metrics 68

Metrics Cash Flow Compliance Strategic Planning 68

Peter Winick

FEBRUARY 1, 2024

This was the catalyst for Kim’s book The Breakthrough Manifesto which acts as a field guide for leaders and organizations to act, join the movement, and achieve breakthroughs that can fundamentally shift the way an organization thinks and operates. Three Key Takeaways: A good metric for thought leadership is repeat usage.

Metrics 287

Metrics Real Estate Engineering ROI 287

AIHR

SEPTEMBER 9, 2024

A CEO’s untimely departure or poorly orchestrated handover can have a significant negative impact, including decreased investor confidence, operational inefficiencies, and even a decline in market share. Finally, you must help plan a smooth leadership transition to ensure minimal disruption to your organization’s operations.

Succession Planning 98

Succession Planning Leadership Development Operations Diversity 98

AIHR

AUGUST 13, 2024

HR processes can improve a business’s operation, clarify its overall purpose, and help it grow. When an organization operates in multiple jurisdictions, HR must ensure that the business remains compliant across multiple locations. For instance, which specific HR processes should you map, and which metrics must you track?

Compliance 98

Compliance Onboarding Human Resources Compensation 98

Help Scout Leadership

APRIL 27, 2021

“The support queue is an enormous, gelatinous, sticky, messy blob, growing continually to fill all of the available space.” – Matt Hunter, Technical Support Engineer Illustrated by Carolina Escobedo Garcia , Customer Operations Associate at Clerky. How will you know if you’ve chosen a good approach? Identify and fix root causes.

Workflows 299

Workflows Manager Metrics Engineering 299

AIHR

JULY 30, 2024

It also provides guidelines for tracking key metrics, such as turnover rate , to assess employee engagement’s bottom-line impact. Engagement is not about a survey or a metric but rather about measuring the organization’s ability to unlock the productivity of its people in a responsible and sustainable way.”

Employee Engagement 105

Employee Engagement Benchmarking Implementation Metrics 105

AlignOrg

DECEMBER 30, 2024

Heres a breakdown of what this entails: Deep Dive Into the People Data : Gather comprehensive data on job grades, compensation, organizational hierarchy, and other relevant metrics. employee headcount and financial metrics) and qualitative data (e.g., Compare pictures of the operating models.

Deliverables 59

Deliverables Implementation Compensation Operations 59

Help Scout Leadership

SEPTEMBER 16, 2021

A lot of it comes down to being sure there is a plan for crucial elements of your CX operations. Pitfall #3: Not having a handle on key metrics. The overall QA score, coupled with other metrics (CSAT, AHT, First Contact Resolution, etc.) The good news is that there are ways to set yourself up for success.

Small Business 246

Small Business Onboarding Scaling Metrics 246

AIHR

MAY 13, 2024

OKRs set ambitious goals, while Key Performance Indicators (KPIs) provide measurable metrics to track progress, creating a powerful framework for aligning strategy with execution. This article will explain the key differences, when to use each, and metrics to track when measuring each methodology. For example: Recruitment metrics (e.g.,

KPI 119

KPI Benchmarking Metrics Inclusion 119

LSA Global

JANUARY 6, 2025

Alignment with Ways of Working, Resources, and Capabilities We know from leadership simulation assessment data that too many leaders ignore cultural and operational realities. Strategies that clash with organizational culture or overlook operational constraints are unlikely to gain traction.

Benchmarking 67

Benchmarking Strategic Planning Accounts Implementation 67

AIHR

MARCH 30, 2021

Quality of hire is a key recruiting metric that represents the value a new hire adds to your company , specifically, how much a new hire contributes to your company’s long-term success. Leaders want to hold their recruiting and talent operations accountable for quality and efficiency. What is quality of hire?

Recruitment 137

Recruitment Benchmarking Metrics Onboarding 137

Growth Hacker

DECEMBER 5, 2022

Growth KPIs: the metrics shared by c-level and growth teams start with the NorthStar Metric, which is then broken down into Objectives and Success Metrics, which inspire and guide the execution of ideas, hypotheses, and experiments. Growth KPIs are not output-based metrics, they are input-based. 01 customers.

KPI 102

KPI Metrics Operations Strategic Planning 102

AIHR

MAY 9, 2023

HR must operate well to bring true value to an organization. It is based on the work of Paauwe and Richardson (1997) and creates a nuance in the models above regarding how HR operates. These activities are often measured using HR metrics. These are so-called efficiency metrics.

Human Resources 143

Human Resources Metrics Recruitment Operations 143

AIHR

JANUARY 11, 2023

Labor costs like salaries, benefits, and related taxes make up as much as 70% of total operating costs of a business. Revenue is the total amount of income that a business generates from its primary operations. An expense is an operational cost that a company must pay to earn business revenue. Financial HR metrics to consider.

Cash Flow 136

Cash Flow Balance Sheet Assets Revenue 136

Lolly Daskal

OCTOBER 24, 2024

Audits should use both quantitative metrics and qualitative assessments. Maintain human oversight and accountability: While AI can be a powerful tool for decision-making, it should never operate without human oversight. They should set clear policies and procedures for detecting and correcting biases.

Diversity 195

Diversity Inclusion Government Education 195

AIHR

JUNE 14, 2022

Data-driven recruitment teams use a range of recruiting metrics to track how successful the recruitment process is and use the insights to make the process more effective. If you want to speed up your recruitment process, concentrate on speed-related metrics like time to fill , time to hire , and time to productivity.

Recruitment 143

Recruitment Benefits Metrics Advertising 143

AIHR

AUGUST 16, 2024

Effective HR investment requires understanding key factors: the specific roles within the workforce, the importance of skills, the geographic and operational distribution of employees, and the efficiency and productivity of work processes. Notably, these organizations don’t sacrifice operational skills for transformational ones.

Operations 52

Operations Diversity Inclusion Retention 52

Thought Leaders LLC

FEBRUARY 15, 2023

Quantitative Goals When you set goals that are quantitative, they’re going to focus on things like financial results, operational metrics, customer dynamics, or quality. When you set goals, there are commonly two types: quantitative and qualitative. You can typically track these types of goals pretty easily.

Metrics 109

Metrics Operations Project Management Manager 109

AIHR

OCTOBER 4, 2022

As an HR community, we’re obsessed with metrics. We depend on metrics to meet HR regulatory standards and monitor the process variation month-on-month. But do metrics displayed on our dashboards give us a robust roadmap for how to improve them? Contents How has HR traditionally mitigated metrics constraints? Game theory.

Workflows 122

Workflows Metrics Operations Succession Planning 122

AIHR

AUGUST 16, 2024

They track and measure specific metrics related to talent development, employee engagement, leadership development , and culture, viewing these as critical indicators of success and value. This will guide how you prioritize activities and metrics depending on the decision.

Employee Engagement 98

Employee Engagement Metrics Retention Risk Management 98