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9 Customer Service Blogs Every Support Pro Should Follow

Help Scout Leadership

Bill’s experience is unique, at least in the tech world, in that he started his career in luxury resorts and hotel management. The thing that sets ClientSuccess apart from other customer service blogs is that it is mainly directed toward management and team leadership. Ebooks around topics like compensation and management.

SaaS 207
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Culture as a Strategic Tool | Clint Tripodi

Peter Winick

He’s authored over 25 leadership development programs and he is a senior vice president of National Human Capital Management Practice at Liberty Insurance Brokers. Clint Tripodi Yeah, we’re rare live white papers. We routinely produce white papers. What are the metrics from an assurance perspective?

Insurance 292
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How Process and Practice Can Combat Bias

UVA Darden

Leadership & Management. It involves putting into place the systems and structures, the accountability measures, and the metrics to ensure that talented people thrive and advance unencumbered by obstacles, systemic biases or discriminatory policies. Read more insights in the white paper. Fri, 12/30/2022 - 21:22.

Inclusion 111
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Leveraging Your Organization’s Thought Leadership | Peter Winick and Bill Sherman

Peter Winick

An interview with Peter Winick and Bill Sherman about their Organizational Thought Leadership White Paper. We’ve synthesized these insights into a white paper. This is the companion, if you will, to that white paper that introduces the concepts. It’s celebration time!

Sales 130
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Worried About Artificial Intelligence? You Aren’t Alone.

UVA Darden

See also, “ Building Stakeholder Trust in Artificial Intelligence, White Paper Spring 2024.” He also co-wrote “Measuring and Managing Returns From Retailer-Customized Coupon Campaigns,” published in the Journal of Marketing in 2012. Arunachalam. University of Trieste; Ph.D.,

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Elevating Thought Leadership in Any Size Organization | Dr. Karthik Nagendra

Peter Winick

Whether you are responsible for starting a thought leadership function at a startup, or at a large company, you need to have the right talent, the right org support, and the right metrics to define success. It was a startup, a category created which was focusing primarily into skill assessments, a company by name, metric track.

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Connecting Thought Leadership to Sales and Lead Generation | Dani Buckley

Peter Winick

To discuss these topics I’ve invited Dani Buckley the Vice President and General Manager of LeadG2 to join me. She’s the VP and general manager of Lead G2. So Legion is one of those things that gets teed up often of D Look, we got this lead from the white paper or we got that from this activity. Bill Sherman Right.

Sales 130