Growth Hacker

SEPTEMBER 30, 2022

Horizontally: means the team includes all growth levels in their scope of actuation: acquisition, activation, retention, revenue, and referral. Objective 1: Upsell to the x-cohort of users who are using feature X; KPI 1: Increase upsell of x-cohort in X% Objective 2: Cross-sell to the y-cohort of users when they do Y.

KPI 96

KPI Reorganization Revenue Onboarding 96

Growth Hacker

DECEMBER 5, 2022

Common issues with the Growth team’s OKRs: The growth KPIs might not have historical data to be built upon. Growth KPIs are usually changing. If the biggest opportunity right now is in acquisition, that’s the KPI of importance now. If the biggest opportunity is in retention, that’s the KPI of importance now.

KPI 102

KPI Metrics Operations Strategic Planning 102

Growth Hacker

MARCH 7, 2023

It's an iterative framework that never stops at any stage of a business, with the aim of creating measurable long-term value for the organization through the improvement of existing business lines, and optimization of new revenue streams. Is it the same for every stage? What's a common trait among failed innovation projects?

KPI 83

KPI Revenue Scaling Onboarding 83

15Five

OCTOBER 13, 2022

” We say: companies should use both OKRs (objectives and key results) and KPIs (key performance indicators) to track their performance. Today, we’re explaining the difference between an OKR and KPI, and when you should plan to use each. What are KPIs? KPI stands for key performance indicator. Great KPIs.

KPI 104

KPI Metrics Performance Management Retention 104

15Five

AUGUST 8, 2022

These are just a few of the many potential benefits organizations can realize when the right HR KPIs are tracked. There are many employee performance metrics that are essential to a data-driven people strategy, but here are five must-track metrics to have on your HR KPI dashboard: Average time to hire.

Metrics 105

Metrics Inclusion KPI Performance Review 105

15Five

JUNE 7, 2022

When HR teams are empowered and resourced properly, they can impact the business in three critical ways: Improving employee engagement Building a high-performance culture Increasing revenue. These three outcomes are intrinsically linked and will influence nearly every other KPI in your business.

Administration 105

Administration Employee Engagement Human Resources KPI 105

AIHR

MARCH 3, 2023

For example, if a business objective is to grow revenue, effectively managing the performance of your sales employees can help you achieve this. Improved organizational performance Managing employee performance ultimately leads to significant improvements in organizational performance, including revenue growth and customer satisfaction.

Performance Management 142

Performance Management Manager Metrics Performance Review 142

Chief Executive

OCTOBER 31, 2022

We asked them to share key KPI data, really nitty-gritty stuff like pricing changes, staffing costs and turnover data, how many days receivables/payables are taking, changes in R&D budgets and more, and then we analyzed it all and sliced it up in every way you can think of, by size, by industry, and so on. How do you compare?

Benchmarking 52

Benchmarking Real Estate Revenue KPI 52

15Five

OCTOBER 18, 2016

Billion, or Salesforce which grew to $1 Billion in revenue in 10 years, all practice management by objectives (MBOs) for goal-focused, company alignment. For example, a company can look at sales figures as a KPI, without looking into the quality of the demos that were done or the number of customer phone calls made.

KPI 78

KPI Metrics Implementation Accounts 78

AIHR

JANUARY 23, 2023

times more likely to be empowered to perform their best work; a 5% increase in employee engagement can lead to a 3% jump in revenue. times more likely to be empowered to perform their best work, and a 5% increase in employee engagement can lead to a 3% jump in a company’s revenue. Employees who feel their voice is heard are 4.6

Employee Engagement 116

Employee Engagement Retention Metrics KPI 116

AIHR

NOVEMBER 15, 2022

Select relevant KPIs that are connected to business goals and set a target score for each KPI. Headcount reporting can also help you determine the TCOW (total cost of workforce) and revenue per employee, allowing you to weigh the financial impact of the number of employees on the business.

Metrics 111

Metrics KPI Benefits Staffing 111

AIHR

OCTOBER 18, 2023

Key Performance Indicators (KPIs): Based on the specific goals and objectives, some KPIs should help measure an employee’s performance in relation to these goals. For example, if a goal is set for an employee to increase their productivity, the KPI would be employee productivity.

Metrics 116

Metrics Performance Management Scaling Implementation 116

AIHR

DECEMBER 12, 2022

in business revenue per employee on average. Understanding this KPI can help you adjust your training based on your employees’ existing skills and their current competency level. The role of HR in learning and development. Assessment pass rate: Measures how many employees passed the training.

Onboarding 141

Onboarding ROI Inclusion Retention 141

Walk Me

JUNE 1, 2022

And include the functional areas like IT that enable the business to generate revenue to minimize disruption. The KPI should drive the change that you’re going for. Having a community of practice with the change team and representatives from the strategy or transformation side of the business.

Digital Transformation 118

Digital Transformation Change Management Manager Implementation 118

Peter Winick

JANUARY 5, 2023

Art Kleiner is the Editor in Chief and Principal at Kleiner Powell International (KPI). And then there are buyers who are the subset of the people that would read what you’re putting out into the universe and go, Wow, I want a higher KPI. We hope you’ll take a moment to really internalize their great advice!

KPI 130

KPI Education Deliverables Culture Change 130

Chief Outsiders

JANUARY 9, 2025

Part 2 of A CEO's Guide to Marketing Performance Metrics matter now more than ever. As a six-time CMO over a 16-year career, Ive tracked dozens (actually hundreds) of metrics and found that many measures are ultimately meaningless or only matter to marketers.

Metrics 162

Metrics Marketing KPI Revenue 162

AIHR

FEBRUARY 14, 2024

Time-to-hire (TTH) This key performance indicator (KPI) measures how long it takes from a candidate’s entry into the recruitment pipeline to their acceptance of a job offer. Quality-of-hire This subjective KPI evaluates whether a new employee is a suitable match for the company, contributing to the organization’s long-term objectives.

ROI 59

ROI Recruitment Metrics Advertising 59

AIHR

DECEMBER 15, 2023

Learning and development KPIs to consider for this purpose are: Employee productivity rate : The value that employees generate within a specific period – ( Total output ÷ Total input) Revenue growth : The increase in revenue over a set timeframe – ( Current period revenue – Previous period revenue) ÷ Previous revenue Net profit margin : The percentage (..)

ROI 98

ROI Metrics Education Revenue 98

Vantage Circle

MAY 24, 2021

For example, an individual who focuses on revenue growth without keeping a tab on overhead costs will end up being at a loss. For this, you can use Objectives and Key Results(OKR) and Key performance indicators KPI. Read More: The Ultimate guide on understanding KPI. It can be done by using spreadsheets or OKR software.

KPI 59

KPI Energy Manager Team Management 59

Vantage Circle

SEPTEMBER 7, 2020

Not only does it enable your employees to work from home, but it also helps the organization to generate revenue. This is why incorporating KPI (key performance indicators) is crucial to keeping track of your employees’ progress quarterly.

KPI 52

KPI Implementation Operations Revenue 52

Walk Me

AUGUST 1, 2022

It also allows businesses, in general, to understand what KPI-based improvements are needed and generate more revenue growth as a direct result. In this section, we will show you how a strategic dashboard can help you achieve target revenue and give your executive team clear insights into cross-departmental functionality.

Manager 52

Manager Project Management Metrics ROI 52

AIHR

NOVEMBER 16, 2023

As an HR professional, and within the context of the evident benefits that one-on-one meetings offer both employees and managers, you are ideally positioned to encourage these regular meetings to take place and even capture their frequency rates as a key performance indicator (KPI) for managers.

Performance Review 69

Performance Review Benefits Manager KPI 69

Chris LoCutro

SEPTEMBER 17, 2024

So what does it look like to say, you know, if we pick up more clients, that creates more revenue for next year, you know, into the future, maybe later on this year, or it could be seriously immediately. How does that increase revenues, gross profit? How does that affect the timeline? What does that look like? How's it working?

Benefits 52

Benefits Marketing KPI Operations 52

Walk Me

OCTOBER 26, 2022

Examples of outputs include revenue, the number of successful monthly sales, a marketing project, or a sales acquisition. Regarding employee performance, you can use a few key performance indicators (KPIs) to measure individual output within a team dynamic. Establish Output. Output is the completed result. Implement The Formula.

Metrics 52

Metrics Digital Transformation Change Management Benefits 52

Harvard Business Review

NOVEMBER 25, 2013

Indeed, even organizations where top management keeps their eyes glued to KPI-driven dashboards have trouble agreeing on what their Top Ten Most Important Customer/Client 80/20 analytics should be. A few hundred customers out of hundreds of thousands generated several millions dollars of additional top-line revenue.

KPI 16

KPI Revenue Advertising Travel 16

Harvard Business Review

APRIL 8, 2015

The most prevalent tension to resolve is between market share (or sales revenue) and margin. For example, the sales manager is interested in top-line revenues, whereas the factory manager is interested in capacity utilization and predictable ordering patterns. First: Market share is a dangerous key performance indicator (KPI).

Revenue 13

Revenue KPI Sales Sales 13

Harvard Business Review

SEPTEMBER 13, 2013

Layer on the fact that PBS stations receive a small but vital revenue stream from federal and state governments, and you had an almost ideal scenario for paralysis. The KPIs also helped ensure our failures were disciplined failures, not the result of sloppiness. In a beautifully ironic twist, the failure metric itself initially failed.

KPI 15

KPI Metrics Culture Change Performance Review 15

Harvard Business Review

JUNE 16, 2015

If we use an automobile analogy, sales efficiency (SE) initiatives — like CRM, training, and KPI dashboards — improve the engine’s horsepower. A common metric used by the C-Suite for evaluating sales is the expense-to-revenue ratio. A confusion between efficiency and optimization plagues many sales efforts.

Sales 14

Sales Sales Strategic Planning KPI 14

Harvard Business Review

DECEMBER 28, 2016

But the problem with this approach is you really can’t control for all other things that could cause scores to rise, and you can’t assume that a rise in scores is good for net revenue. Customer Lifetime Value : This is the net present value of all future customer revenues with account for attrition and your discount rate.

Metrics 14

Metrics KPI ROI Revenue 14

Harvard Business Review

FEBRUARY 28, 2017

They continue to be inspired by his 80/20 principle, the idea that 80% of effects (sales, revenue, etc.) Even more extreme, less than 0.25% of mobile gamers are responsible for half of all in-game revenue. For them, KPI stands for “key Pareto information,” not just “key performance indicator.”

KPI 8

KPI User Experience Sales Sales 8

Harvard Business Review

JUNE 2, 2017

Each year business leaders commit to an overall revenue growth target, but the reality is that growth within a business is often very uneven. Adding share of growth as a KPI solves for three drawbacks to market share. Accelerating growth is on every CEO’s agenda. The definition of “market” is likely outdated.

Marketing 8

Marketing KPI Metrics Compensation 8

AIHR

OCTOBER 5, 2021

The human capital ROI formula Human capital ROI calculation examples Benefits of using the human capital ROI as a metric and KPI. This is not always as straightforward because how do you actually know that, for example, a learning intervention directly contributed towards an increase in revenue? Contents What is human capital?

ROI 131

ROI KPI Metrics Human Resources 131

AIHR

AUGUST 13, 2018

Unlike their predecessors, they are not spontaneously motivated by ‘key performance indicators’ (KPI) but rather crave continuous learning. And most of all, we feel like we are misunderstood by managers that merely give us numerical goals such as the number of clients gained, products fabricated, services delivered or revenue created.

KPI 80

KPI Education Manager Revenue 80

AIHR

SEPTEMBER 30, 2021

We’re doing live experimentation with live customers and our revenue gets impacted. And these were static KPIs like demographics, band and layer, a percentage of managers, percentage distribution across functions. We’ve played cautious so far that unless we have a perfect process, we will not go and launch it.

KPI 52

KPI Scaling Implementation Digital Transformation 52

AIHR

DECEMBER 5, 2024

We will discuss what HR KPIs are and how you can use them, provide a framework for setting them up for your HR department and organization, and share a handy HR KPI template. Contents What are HR KPIs? How does HR use KPIs to support organizational needs? In this case, ‘Recruitment cost in Dollars’ is the KPI.

KPI 98

KPI Metrics Recruitment Employee Engagement 98

Chief Outsiders

FEBRUARY 6, 2025

Part 3 of A CEO's Guide to Marketing Performance In the marketing world, performance is the difference maker - not experience, expertise, effort, or endurance, just results.

Marketing 147

Marketing KPI Revenue Sales 147

AIHR

APRIL 9, 2025

Change impact assessment example: HR transformation in a global tech company A leading global software company with thousands of employees and billions in annual revenue underwent a major strategic shift moving from selling traditional licensed software to a cloud-based subscription model.

Rollout 59

Rollout Organizational Change Workflows KPI 59