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AI in HR: Can Artificial Intelligence Humanize the People Function?

15Five

The early benefits of AI-powered HR While we’re still very early in the mainstream rollout of AI, the primary focus right now is leveraging the technology to complete some of the routine tasks (aka “busywork”) that capitalize the time of many HR teams. The post AI in HR: Can Artificial Intelligence Humanize the People Function?

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10 ERP Adoption Challenges For Overcoming Organizational Inefficiency

Walk Me

To successfully implement an ERP system, an organization must carefully consider how the change will impact people within the company. But a successful implementation is often hard to achieve. Enterprise Resource Planning systems are so complex that ERP implementation challenges will arise even with good planning.

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Big Technology Change Without Big Risk

Harvard Business Review

Companies can execute major process improvements to reduce risk and allow organizational learning by breaking projects down into a series of small, reversible experiments. The software is driven from the top and often imposed on the organization with little upfront process analysis. There are certainly ways to make it easier.

Rollout 15
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Before Automating Your Company?s Processes, Find Ways to Improve Them

Harvard Business Review

If the goal is to go beyond basic labor arbitrage savings to improve the process — and it should be — then companies need a good understanding of both their existing business processes and the new processes they want RPA to enable before implementing the technology.

Banking 15
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Overcoming the Disruption of Process Change

Harvard Business Review

Ideas should progress through stages of a lab (develop and test in a simulated environment), to pilot (a small test in the real world to prove and evolve the concept), to rollout ("global" implementation). All managers are expected to be involved in process improvement and adaptation.

Rollout 16
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Why This Health System Offers Refunds to Dissatisfied Patients

Harvard Business Review

Our strongest motivation, however, was getting skin in the game to galvanize our 30,000 employees to achieve an excellent patient experience every time, and to create a forcing function for improvement, uncovering problems we were unaware of. Implementing the program has of course required careful attention to both human and process issues.

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Keeping Human Stories at the Center of Health Care

Harvard Business Review

And we must define new standards for humane technologies and implementation practices — an ecosystem of healing on par with quality, safety, and performance-improvement initiatives. Had we done this before EMR implementations, we would have avoided the burnout of a generation of clinicians. Insight Center.