Harvard Business Review

APRIL 10, 2015

We run a hospital, several health clinics, and a community health worker network within the existing government infrastructure. The most dramatic example of this is cesarean sections, which encompass 60% of all deliveries in some of Nepal’s urban hospitals (compared with the 5-20% rate one would normally anticipate).

Hospitality 14

Hospitality Project Management ROI Human Resources 14

Harvard Business Review

MARCH 1, 2012

These are nuclear engineers, hydraulic and electrical systems workers, and the rich ecosystem of people who make and run what we use everyday — from life-saving tubing hook-ups in hospital rooms to the bridges we cross. These are not jobs that can be offshored — they must be filled right here.

Engineering 15

Engineering ROI Business Administration Hospitality 15

Harvard Business Review

JULY 15, 2015

So how can companies increase their ROI of social media customer service? One leading hotel chain, for example, provides travel tips to travelers, even those not staying with them, to further its mission of hospitality. To build loyalty with and attract new customers, start thinking about how to surprise and delight your customers.

Media 15

Media Travel ROI Accounts 15

Harvard Business Review

OCTOBER 3, 2018

In short, our definitions and measurement tools have gotten in the way of capturing the true value of well-being programs for employees and their employers, and traditional metrics, such as ROI, don’t always reflect whether the program is relevant to the employee.

Metrics 14

Metrics ROI Energy Hospitality 14

Harvard Business Review

JANUARY 18, 2016

There is also immediate ROI for investments in basic services as population moves in, because they capture new revenues from new users. Implications for city leaders: Leaders should first focus on building hard infrastructure that will support services such as schools, hospitals, and parks.

Real Estate 14

Real Estate Cash Flow B2B ROI 14

Harvard Business Review

APRIL 15, 2015

Raising money always costs money, but the ROI typically improves over the long term. Small charities serving poor communities or narrower causes don’t have access to wealthy donors the way universities, hospitals, or broader charities may. (The credit card processor got 4% but you never hear about that.)

ROI 12

ROI Revenue Accounts Media 12

Harvard Business Review

SEPTEMBER 9, 2014

“We’ve spent an awful lot of money on technology, but I still see people working in the old way,” complained the CFO of a large hospitality company. The result is often widely deployed internal applications that no one actually uses effectively. Why does this happen?

Digital Transformation 11

Digital Transformation Metrics Organizational Development Implementation 11

Harvard Business Review

JANUARY 3, 2014

Usually when marketing departments do their ROI calculations, they assume that the lifetime value of a customer is fixed. And because so much of the city’s economy is focused on hospitality, the city has a customer service mentality—employees there are used to thinking of people as guests.

Real Estate 11

Real Estate Sales Sales ROI 11

Harvard Business Review

SEPTEMBER 21, 2015

Lotta Tindal, the chief marketing officer for the Dutch hospitality group Ervaring Hotels & Resorts, hadn’t wanted to come to the presentation, but Gerard Bakker, Ervaring’s CFO, had twisted her arm. “These things are nothing more than glorified sales pitches,” she whispered to him. “This seems different.

Travel 14

Travel Marketing Hospitality Revenue 14

Harvard Business Review

OCTOBER 8, 2018

Let’s develop an up-front “technology ROI” that measures workflow impact, inefficiency, hassle and impact on physician and nurse well-being. Pre- and post-measurements let hospitals know if they are designing an ideal healing and working environment for patients, families, physicians and other care team members.

Hospitality 8

Hospitality Metrics Implementation Rollout 8

Harvard Business Review

AUGUST 5, 2014

At a large hospitality company, for instance, the CMO can use analytics to find out not only which property or category was up or down over the weekend, but how key customer segments moved as well. CMOs need to show the ROI of every pound spent on marketing and how it delivers against the bottom line.”.

Banking 14

Banking Marketing Revenue Sales 14

AIHR

AUGUST 22, 2024

Maximized ROI Strategic planning allows organizations to select and deploy technologies that offer the best return on investment. Without a plan, organizations may end up paying for multiple systems with overlapping functionalities.

Compliance 52

Compliance Implementation User Experience Performance Management 52

Help Scout Leadership

JUNE 22, 2021

The ROI of great customer service. “We Rather than view these statistics in a vacuum, layer them over your own experiences and the services you are currently offering. There’s a little something in the following chapters for everyone — whether you’re new and just trying to chart the way for your team or have been doing it for years.

Media 325

Media Sales Sales Marketing 325

Peter Winick

MAY 30, 2024

But I met some people that are very influential in fundraising, and one of my businesses were fundraising now for, hospitality Group. Because maybe if your wife says, well, we invested this in PR and get the book done or whatever, and then the ROI is strictly measured by number of units sold, time some marginal profit level per book.

Real Estate 244

Real Estate Benefits ROI Hospitality 244

Zenefits

JUNE 8, 2022

Businesses affected by COVID have seen the biggest gains in employment , including: Leisure and hospitality. Evaluating the ROI of a New Employee. As of April 2022 , 17 states have seen a record-low unemployment rate, with the highest amount of unemployed people residing in the District of Columbia at 5.8%. Professional services.

Onboarding 98

Onboarding Administration Retention Benefits 98

Zenefits

AUGUST 30, 2022

Slower economic growth severely affects consumer-facing industries such as retail, restaurants, and hospitality. Evaluating the ROI of a New Employee. Every economic downturn is unique, but there are general trends regarding consumer spending and its effect on specific industries. Employee Retention Strategies: An HR Checklist.

Implementation 98

Implementation Onboarding Recruitment Retention 98

AIHR

NOVEMBER 2, 2023

This data showcases the undeniable ROI of proactive skills development programs and underscores the potential production risks associated with an inadequate talent pipeline. These trends have far-reaching implications for workforce planning and skill development.

Inclusion 98

Inclusion Onboarding Implementation Benefits 98

Harvard Business Review

MARCH 2, 2018

We have closely studied three of these models: The Helix Center at Imperial College London, the Center for Innovation at the Mayo Clinic, and the Consortium for Medical Technologies at Massachusetts General Hospital. This can result in favoring projects promising a quick ROI over riskier projects offering bigger impact in the long-term.

Hospitality 15

Hospitality Engineering Metrics Implementation 15

Harvard Business Review

FEBRUARY 3, 2016

IBM has acquired established companies (such as Merge , a medical imaging management platform; Explorys , with one of the largest health databases; and Phytel , a provider of healthcare analytics services) that can provide immediate ROI to IBM and its customers.

ROI 14

ROI Scaling Revenue Marketing 14

Harvard Business Review

MAY 1, 2013

Without adequate financing, ministries of health and even private hospitals in developing countries often don''t have the resources needed to purchase diagnostic equipment, train workers, and ensure access to appropriate treatment. Redefine ROI. Resistant forms continue to thrive, and increased travel makes the global threat very real.

ROI 8

ROI Transportation Scaling Marketing 8

Harvard Business Review

JUNE 12, 2015

Along with Chad Murphy of Oregon State University and Jonathan Clark of Penn State University , I found that hospital leaders who communicated visions with image-based words triggered better patient outcomes than leaders who communicated visions abstractly. Of course, this type of quantification is essential for business success.

ROI 15

ROI Energy Benchmarking Transportation 15

AIHR

JANUARY 9, 2025

Costs and ROI: Evaluate the total cost of ownership, including implementation, training, and maintenance. A frontline employee experience platform ( FEXP ) does the same, but specifically for frontline workers in retail and hospitality. Check their background, clients, and online reviews.

SaaS 105

SaaS Compliance Onboarding Recruitment 105

AIHR

NOVEMBER 22, 2024

For instance, in healthcare, hospitals in many countries operate under government-imposed caps on the number of beds available. Human capital ROI The human capital ROI is a performance metric that assesses the value of human capital (i.e., This approach is popularized by Jac Fitz-enz in his book The ROI of Human Capital.

Metrics 98

Metrics Revenue Sales Sales 98

Peter Winick

JANUARY 4, 2024

I want something I can tell the church, the school, the hospital, the military, the chicken restaurant. And I would argue there’s a huge ROI on each and every one up. So how does the business measure the impact on the ROI that you’re having on it? I never want to be the guy that just publishes my personal bias.

Diversity 169

Diversity Recruitment Inclusion ROI 169

Vantage Circle

MARCH 25, 2025

From hospital bills to diapers and childcare, the costs add up fast. Measure Return on Investment (ROI) You wouldn’t invest in a new software tool without measuring its impact, so why should employee benefits be any different? It provides security in tough times and keeps financial stress at bay.

Benefits 85

Benefits Marketing Insurance Education 85