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Is Your Hospitality Business Ready for a Robot?

Harvard Business Review

As more businesses in the hospitality industry consider robots as a solution to a thinned frontline service workforce, owners and operators must recognize that their investment in a service robot extends beyond the hardware and software.

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5 Ways To Optimize Hospitality Operations In A Time Of Travel Recovery

Forbes Leadership

Here are five strategies that can allow hotels to do more with less, operate more efficiently and set the course for new, data-driven best practices.

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How To Foster Employee Engagement In The Hospitality Industry?

Vantage Circle

This crisis will pass eventually, and when it does, companies must prepare themselves to rehire and retain their best staff and resume operations as soon as possible. But, it is especially vital in the hospitality industry. 6 Ideas To Foster Employee Engagement In the Hospitality Industry. Rewards and Recognition.

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Navigating the Choppy Waters of Recession: A Healthcare Marketing Survival Guide

Chief Outsiders

It's no secret that the healthcare sector, once deemed recession-proof, now faces the stark reality of financial strain, with more than half of hospitals already operating in the red. As the dark clouds of economic recession gather on the 2024 horizon, healthcare companies must brace for the choppiness ahead.

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How to Salvage a Useful Process That Isn’t Working Anymore

Harvard Business Review

Using the reimplementation of a surgical checklist at Singapore General Hospital as an example, this article explains how to conduct a reimplementation. Instead of automatically discarding it, organizations should understand the causes. They may then decide to redesign and reimplement the process.

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Creating a Patient-Centered Clinical Experience

Harvard Business Review

Hospitals should start by taking a page out of the hospitality playbook.

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How To Design A High-Profit Supply Chain

Chief Executive

In fact, many of these customers actually have a relatively high gross margin—which, of course, leaves out the company’s substantial sales and operating costs. For example, a hospital supply company was puzzled. The simple answer was to institute a standing order system for major hospitals based on each hospital’s actual consumption.