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Is Your Hospitality Business Ready for a Robot?

Harvard Business Review

As more businesses in the hospitality industry consider robots as a solution to a thinned frontline service workforce, owners and operators must recognize that their investment in a service robot extends beyond the hardware and software.

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5 Ways To Optimize Hospitality Operations In A Time Of Travel Recovery

Forbes Leadership

Here are five strategies that can allow hotels to do more with less, operate more efficiently and set the course for new, data-driven best practices.

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How To Foster Employee Engagement In The Hospitality Industry?

Vantage Circle

This crisis will pass eventually, and when it does, companies must prepare themselves to rehire and retain their best staff and resume operations as soon as possible. But, it is especially vital in the hospitality industry. 6 Ideas To Foster Employee Engagement In the Hospitality Industry. Rewards and Recognition.

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Navigating the Choppy Waters of Recession: A Healthcare Marketing Survival Guide

Chief Outsiders

It's no secret that the healthcare sector, once deemed recession-proof, now faces the stark reality of financial strain, with more than half of hospitals already operating in the red. As the dark clouds of economic recession gather on the 2024 horizon, healthcare companies must brace for the choppiness ahead.

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Winning the Budgeting Game in Healthcare Marketing, Part One

Chief Outsiders

Winning the budgeting game in healthcare requires understanding regulatory concerns, operational considerations, and clinical/hospital systems as critical pieces of the value analysis equation.

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How to Salvage a Useful Process That Isn’t Working Anymore

Harvard Business Review

Using the reimplementation of a surgical checklist at Singapore General Hospital as an example, this article explains how to conduct a reimplementation. Instead of automatically discarding it, organizations should understand the causes. They may then decide to redesign and reimplement the process.

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How The NLRB’s Decision On Non-Disclosure And Confidentiality Provisions Will Affect Workers

Forbes Leadership

According to the facts as set out in the NLRB decision, McLaren Macomb operates a hospital that was required to limit its outpatient and elective medical procedures because of the coronavirus pandemic. This meant it had to lay off some of its staff.