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Is Your Hospitality Business Ready for a Robot?

Harvard Business Review

As more businesses in the hospitality industry consider robots as a solution to a thinned frontline service workforce, owners and operators must recognize that their investment in a service robot extends beyond the hardware and software.

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Unreasonable Hospitality on Jury Duty: My Unexpected Experience

Scott Elbin

Last Monday, I experienced something extraordinary in an unexpected place: unreasonable hospitality on jury duty. Experiencing Unreasonable Hospitality As someone who has spent a large part of their career in front of rooms full of people, I was impressed by Lorrine. This is the title of his mega-hit book that’s out this year.

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Hospitality Founder Gamze Cizreli Is Still Working To Help Turkey's Earthquake Victims

Forbes Leadership

Gamze Cizreli, a Turkish hospitality founder who was listed on the 2023 Forbes 50 Over 50: EMEA list, has been building soup kitchens to help the earthquake recovery efforts in Turkey--but she told Forbes there's still a long way to go.

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my boss won’t stop texting me — and I’m in a hospital bed

Alison Green

This post, my boss won’t stop texting me — and I’m in a hospital bed , was originally published by Alison Green on Ask a Manager. A reader writes: I’m writing you (literally) from my hospital bed, wondering if it’s worth trying to redirect my boss, who has texted me 8-9 times since I had surgery 10 days ago.

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The Entrepreneurial Journey of China’s First Private Mental Health Hospital

Harvard Business Review

After its successful initial public offering (IPO), how will the mainland’s first private mental health hospital group grow?

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Marrying Technology And Hospitality To Level Up Your Business

Forbes Leadership

While old-school hospitality is all about human connection, in a modern world, technology is core to ensuring most, if not all, customers feel taken care of, not just a lucky few.

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Coronavirus Policies and Procedures for Hospitals

Sweet Process

The post Coronavirus Policies and Procedures for Hospitals appeared first on SweetProcess. There are both embeds and download links In view of the worldwide situation, at SweetProcess we would like to make the life […].