Peter Winick

AUGUST 28, 2023

Whether you are responsible for starting a thought leadership function at a startup, or at a large company, you need to have the right talent, the right org support, and the right metrics to define success. He shares how an assessment they created boosted the profile of the organization, and shaped the engineering industry as a whole.

Engineering 130

Engineering Sales Sales Marketing 130

AIHR

JULY 26, 2022

For instance, if you determine that you need to hire five engineers within the next three months, you’ll save on expenses with a single ad and onboarding all these five engineers simultaneously. Create a headcount report dashboard to gain accurate information on your current headcount status and key metrics in real-time.

Staffing 143

Staffing Recruitment Sales Sales 143

Peter Winick

APRIL 29, 2024

In this episode, we dive into the often discussed but seldom addressed divide between academics and practitioners in the STEM (Science, Technology, Engineering, and Mathematics) field. But I grew up on the campus of an engineering institution. My dad was a engineering professor. And I just didn’t see that connection.

Education 268

Education Engineering Inclusion Diversity 268

Peter Winick

DECEMBER 12, 2022

When this happens, neither department is focused on their own metrics or wins. Everyone has individual performance metrics, but you have to balance, especially on attribution, between the individual’s performance and the team’s performance. So they focus heavily on the top of the funnel metrics in terms of its purpose.

Sales 244

Sales Sales Marketing Revenue 244

Mike Griffiths

JUNE 9, 2019

The cost of developing the software in new vehicles is now greater than the cost of the engine. It has become the single most expensive component, even in internal combustion engine vehicles with no autonomous driving features. The Flow Framework provides metrics and tools for tracking and managing product development.

Software 75

Software Metrics Digital Transformation Government 75

Andrew Chen

JULY 25, 2022

No, you can’t just expect to hire dozens of engineers, regardless of progress — particularly when hiring freezes are coming into effect. During a bull market, the primary metric that people talk about is just top-line growth — what’s your year-over-year growth rate. But in a bear market, the answer changes: No.

ROI 85

ROI Revenue Metrics Marketing 85

Andrew Chen

DECEMBER 20, 2016

[Andrew: Paid marketing remains an integral part of many products’ acquisition channels, and one of the key metrics is Cost of Customer Acquisition, which is a nuanced calculation with lots of gotchas. A couple of examples: Spotify and the Case of Freemium – Does that Include Product/Engineering/Support?

SaaS 111

SaaS Sales Sales B2C 111

Peter Winick

MAY 2, 2024

Despite these challenges, Volpe believes that a culture of empathy can improve business metrics. So be done in in those regards, because that seems to me, you know, if you can connect a culture of empathy to a higher performance growth, you know, you know, pick a business metric that would be nirvana. Rob Volpe Yeah, absolutely.

Marketing 283

Marketing Metrics Benefits Engineering 283

Help Scout Leadership

SEPTEMBER 14, 2021

Lastly, you need to set some sort of metrics (more on that below) to measure performance and set standards for service. At Workshop, they take a similar approach, just a little less structured: “Technically, on paper, I’m the only one in support right now, but people from engineering, design, and product all pitch in.

Small Business 128

Small Business Metrics Marketing Scaling 128

AIHR

JUNE 15, 2021

To learn more about compensation terms, metrics, and formulas, read our article on Compensation Metrics HR and Managers Need to Know. On the other hand, your engineers might prefer 0.907692. However, a decimal is better when an analyst uses a compa ratio with other metrics. Individual compa ratio.

Compensation 111

Compensation Marketing Metrics Benchmarking 111

Andrew Chen

MARCH 18, 2019

Which commonly-discussed growth metrics in consumer tech businesses are the most meaningless and/or misleading? Same for social networks before Facebook, or there were more than a dozen investor-backed search engines before Google. I usually look at their growth metrics, cohort charts, acquisition mix, engagement data, etc.,

Metrics 94

Metrics Revenue Marketing Engineering 94

15Five

JUNE 1, 2017

The gist was based on Arianna Huffington’s book, Thrive : Our two main metrics for success are money and power, and they drive us to work longer hours, sleep with our phones and tablets, miss important moments with our families and impacts our health. Solicit employee feedback to give people a voice.

Engineering 94

Engineering Metrics Energy Benchmarking 94

AIHR

MARCH 21, 2023

According to People Sphere , it takes 43 days to recruit a software engineer, resulting in a productivity loss of almost a month and a half, which may cost up to $33,251. Additional metrics to track attrition It is also helpful to track and analyze additional HR metrics in addition to the attrition rate. Decrease productivity.

Compensation 119

Compensation Metrics Onboarding Retention 119

Brian Balfour

MAY 24, 2017

Take a set of actions and think about it as the number of those actions divided by monthly active users, or a similar core metric. Quick rule of thumb: Growth = Total User Reach x Expected Impact. Quick rule of thumb: Growth = Total User Reach x Expected Impact.

Engineering 69

Engineering Scaling Implementation Metrics 69

AIHR

JULY 25, 2023

Use various (Boolean) search methods Utilize diverse (Boolean) search techniques when sourcing candidates through popular search engines like Google and Bing. Acquaint yourself with the X-ray search technique, which enables searching specific sites such as LinkedIn or GitHub through search engines like Google.

Recruitment 98

Recruitment Diversity Metrics Inclusion 98

Help Scout Leadership

SEPTEMBER 28, 2021

The project itself runs the gamut depending on the role — some might be presentations, others might be role playing or demos: Engineering projects are all take-home coding exercises that are similar in language and project setup to what they might be working on on a daily basis.

Recruitment 126

Recruitment Engineering Onboarding Manager 126

Help Scout Leadership

APRIL 27, 2021

The support queue is an enormous, gelatinous, sticky, messy blob, growing continually to fill all of the available space.” – Matt Hunter, Technical Support Engineer Illustrated by Carolina Escobedo Garcia , Customer Operations Associate at Clerky. It keeps the queue size down, and it gives a great experience to those customers.

Manager 119

Manager Workflows Metrics Engineering 119

Growth Hacker

SEPTEMBER 30, 2022

While for most departments, this basically means analyzing historical data, reverse engineering results, gathering learnings and scaling what's already known inside their scope of actuation. For a growth team, this means deciding what focus (or Objectives and Success Metrics) they will tackle for the next four quarters.

KPI 96

KPI Revenue Reorganization Onboarding 96

AIHR

JULY 31, 2023

Identify key metrics: These metrics may include employee engagement metrics , like job satisfaction scores or employee net promoter score (eNPS). Also consider employee retention metrics, such as the turnover rate or average tenure.

Staffing 98

Staffing Recruitment Marketing Succession Planning 98

15Five

DECEMBER 7, 2023

They’re thinking about how best to manage salespeople, engineers, and HR specialists, instead of considering Sandra, Bryan, and Mohinder, the individuals. Engineers are more technically minded, so you need to present facts and logic to get them on your side. ‘Servant leadership’ is all the rage. But that’s not how people work.

Manager 98

Manager Engineering Sales Sales 98

Chief Executive

MARCH 10, 2023

At their core, these are computer programs with expanded search engine capabilities that can also converse with human users, or at least mimic conversation. Microsoft rolled out its attention-getting version in February, although as of this writing, Bing’s AI is still only available in preview mode.

Benefits 105

Benefits Engineering Government Metrics 105

Peter Winick

DECEMBER 1, 2022

” Peter Winick So let me let me pause you there, because it’s not like if I was looking for a systems engineer or a SAS software person, whatever, that’s easy. What its roles and responsibilities are, where it sits within the organization, and then what are the measurements, metrics and outcomes? Bill Sherman Right.

Marketing 237

Marketing Metrics Accounts Payable Media 237

AIHR

DECEMBER 12, 2022

Amazon’s Technical Academy provides voluntary training to assist nontechnical employees in developing their existing skills and provide them with the ability to move into software engineering careers. Assess the overall impact of training programs beyond the L&D metrics by evaluating them on a company wide-level.

Onboarding 141

Onboarding ROI Metrics Inclusion 141

Andrew Chen

FEBRUARY 26, 2024

In my case, I was very interested in the state of the art on growing users, metrics, network effects, and marketing. In 2007 this was cutting edge at a time when product success was often measured by vanity metrics such as the total registrations for a product. Or if you’re an engineer, publishing your code on GitHub.

A/B Testing 123

A/B Testing Metrics Retention Engineering 123

AIHR

JULY 17, 2023

The task force aimed to drive systemic change by listening to those affected, setting goals and tracking relevant metrics, and creating new programs and processes as part of the solution. Establish diversity goals and metrics for hiring. Action plan Conduct a thorough review of existing hiring practices and identify potential biases.

Implementation 98

Implementation Inclusion Diversity Recruitment 98

Brian Balfour

JUNE 20, 2017

It covers: How Patreon decided and defined a leading indicator activation metric. The challenges they faced with that metric. Active, "financially successful Creators" (FSCs) works as Patreon's north star metric for two important reasons. engineers led by Raviv and inspired by their colleagues in sales, support, and community.

Onboarding 84

Onboarding SaaS Metrics Sales 84

AIHR

JUNE 30, 2023

A key metric to track during this phase is the offer acceptance rate , which is the percentage of accepted offers divided by the total number of offers made. However, it’s important to note that these analytics are only of benefit when the teams understand the data points and metrics they need to collect and measure and why.

Recruitment 26

Recruitment Onboarding Metrics Software 26

AlignOrg

JUNE 4, 2024

Business leaders must strategically engineer it if they want their enterprise to sing with uniqueness and power. It can propel employee engagement, which correlates strongly with improved business performance metrics. It’s not enough to hope for a vibrant, innovative, and efficient culture.

Marketing 101

Marketing Engineering Employee Engagement Metrics 101

AIHR

JUNE 21, 2022

For example, another recent HBR article highlights the opportunities that a metrics-driven Diversity, Equity and Inclusion (DEI) practice brings to the organization. Second, we believe various sciences contribute to the possibility of automation, such as process re-engineering and business analysis.

Benefits 145

Benefits Business Analysis Diversity Human Resources 145

CMCrossroads

DECEMBER 17, 2012

A great way to establish your software engineering processes, training, best practices, reports, and metrics is to build a center-of-excellence (CoE). Often the leadership is in the form of items such as, training, documentation, metrics, reporting.

Metrics 40

Metrics Engineering Government Software 40

15Five

NOVEMBER 16, 2023

As HR people, we had been screaming about certain things for ages, but until we had a quantifiable metric to point back to, we weren’t able to get buy-in to change. When I had the metrics to point back to, [our leaders] were like, ‘Oh, that’s actually a thing.’ I was like, Hallelujah! Showing those engagement drivers was crucial.”

Manager 97

Manager Change Management Implementation Organizational Change 97

Andrew Chen

OCTOBER 31, 2016

Probe on Metrics. Growth is as much about showing creative problem solving as much as quick metrics-based iteration. But aside from generalities about company culture, project overviews, and basic metrics, the top candidates for growth roles get under the surface of their opportunity with specific questions for their interviewers.

Metrics 92

Metrics Revenue Marketing Education 92

AIHR

AUGUST 8, 2023

They analyze recruitment metrics and data to identify areas for improvement, such as streamlining processes, enhancing candidate engagement, or leveraging new technologies. HR leaders can analyze metrics such as employee productivity, engagement, and tenure to evaluate the effectiveness of the team’s selection process.

Recruitment 98

Recruitment Diversity Inclusion Metrics 98

Chief Executive

OCTOBER 10, 2022

Despite the fact that 78 percent of the CEOs we polled expect to cut costs across various areas of the business in response to rising wages and overall inflation pressures, 48 percent intend to add to their workforce in the year year—up 4 percent month over month and the first increase we’ve seen in this metric since May.

Revenue 98

Revenue Scaling Energy Advertising 98

Help Scout Leadership

JULY 20, 2021

This could look like a customer success team choosing to focus on churn and expansion metrics rather than product adoption scores and the stories they tell. Taking the time to report on customer-oriented metrics conveys to your team that these things are of the utmost importance. Having standards also means that you can report on them.

Sales 145

Sales Sales Metrics User Experience 145

Get Lighthouse

OCTOBER 2, 2024

Food for Thought "We have a million and one metrics to measure someone's performance and negligible to no metrics to measure someone's trustworthiness. ​ Customer Success/Support: It's common to measure key metrics like time to response, # of tickets resolved, customer satisfaction, and time to resolution.

Metrics 52

Metrics Engineering Marketing Accounts 52

AIHR

AUGUST 30, 2022

Data engineer – A software expert who builds and enhances systems that can convert raw data into a format that data analysts and scientists can interpret. They also oversee proper data collection and storage and ensure user accessibility. This allows them to better collect and interpret data for effective solutions.

Operations 138

Operations Engineering Metrics Performance Management 138