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Workflow automation: Common questions are answered in FAQs and in an HR knowledge base that people can easily access. This refers to the ability to rapidly adapt to and leverage digital technologies and tools to enhance HR processes, improve efficiency, and drive innovation.
New team members : For integrating them into existing workflows and practices. Learn the science behind your burnout and use my framework for getting unstuck, increasing your energy, and preventing burnout from happening again. Mid-year: For assessing progress and making necessary adjustments. Are you burnt out? It’s not your fault!
Look at ING , a leading bank in the Netherlands, which sets about processimprovement by first getting its employees to recommend changes, ideally in short iterations and with frequent feedback loops, to avoid depleting people's energy and to decrease the likelihood of going too far down the wrong path.
This means explaining why certain technology is necessary and how it delivers value so users are more inclined to adopt changes in their workflows. Without technology that simplifies and streamlines tasks, employees must devote time and energy to navigating inadequate systems, waiting for IT help, or concocting ways to complete daily tasks.
Let’s develop an up-front “technology ROI” that measures workflow impact, inefficiency, hassle and impact on physician and nurse well-being. Measuring staff well-being and clinician resilience before and after a new technology or processimprovement is deployed is essential to eradicating burnout.
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