AIHR

NOVEMBER 30, 2022

In a Hub International survey of 300 employee benefits professionals, 54% of them cited their employee morale metric as the one with the highest improvement after implementing a wellness program. Have an average ROI of six to one; every dollar invested translates to six dollars earned. Measure effectiveness with metrics.

Benefits 111

Benefits Metrics ROI Manager 111

Peter Winick

JANUARY 27, 2023

Our conversation begins with the difficult topic of measuring the ROI of a business book. But I haven’t been able to justify it from a time business and energy expense. That it takes a lot of time, it takes a lot of energy. The better metric would probably be, Wow. Number of units sold less the cost, right?

Marketing 246

Marketing Nonprofit Revenue Sales 246

Vantage Circle

DECEMBER 8, 2024

Just imagine the energy and buzz of a space with salespeople making a compelling pitch for an unfamiliar product! Regularly updating the display on who’s leading in key metrics such as deals closed, new accounts, or conversion rates infuses a sense of urgency and friendly competition.

Employee Engagement 93

Employee Engagement Sales Sales Metrics 93

15Five

AUGUST 25, 2023

The day consisted of a strategic lineup of expert-led sessions on topics ranging from maximizing the ROI of HR, to igniting DEI with collective wisdom, to making space for rest and recovery. A critical factor in building convincing ROI cases is collecting tangible data. Adopt a long-term perspective in ROI analysis.

ROI 52

ROI Inclusion Diversity Benchmarking 52

AIHR

JULY 17, 2023

Initiatives that prioritize employee wellness can also boost employees’ mental health and satisfaction, which can contribute to better performance, improved customer relationships, and a boost to your ROI. Establish diversity goals and metrics for hiring. Create diverse interview panels to mitigate bias.

Implementation 98

Implementation Inclusion Diversity Recruitment 98

Eric Jacobsen Blog

SEPTEMBER 30, 2024

I call it Return on Intelligence (ROI)—a new human metric for a post-AI world. Mauri : Over the next five years, AI will evolve in several ways, and the changes will be particularly profound in energy, manufacturing, and medicine. Question: What new mindset shifts do leaders need to prepare their organizations for the future?

Change Fatigue 64

Change Fatigue ROI Metrics Energy 64

AIHR

NOVEMBER 5, 2018

In the first year alone, the ROI of their training program was 400%. Absenteeism in this German 43,000 + people energy company has risen above benchmark. Business performance would increase if these three metrics would go up. This was measured through A/B testing. Sick days at E.ON. People analytics also helped E.ON

Staffing 102

Staffing Benchmarking Transportation A/B Testing 102

Vantage Circle

MAY 20, 2024

Measuring ROI: Quantifying the impact of engagement tools can be challenging. Metrics like participation rates, productivity improvements, and employee satisfaction surveys help evaluate ROI. Overcoming this resistance requires effective communication, training, and emphasizing the benefits.

Employee Engagement 105

Employee Engagement Software Media ROI 105

Walk Me

DECEMBER 11, 2023

They help save money, reduce frustration, and retain staff; maintaining best practices during your digital transformation is always worth your energy. Therefore, businesses must be ready to overhaul reward systems and performance metrics within a digital business initiative.

Digital Transformation 52

Digital Transformation Revenue Organizational Change SaaS 52

Harvard Business Review

NOVEMBER 5, 2015

In the end, analytics effectiveness boils down to two questions: Do marketing analytics improve profits or ROI? We created a metric that reflects the number of ways companies use marketing analytics in 11 areas from customer acquisition to multichannel marketing. Across all companies this “use metric” has a mean of 2.9

Marketing 15

Marketing ROI B2C Metrics 15

Vantage Circle

MAY 20, 2024

Measuring ROI: Quantifying the impact of engagement tools can be challenging. Metrics like participation rates, productivity improvements, and employee satisfaction surveys help evaluate ROI. Overcoming this resistance requires effective communication, training, and emphasizing the benefits.

Employee Engagement 52

Employee Engagement Software Media ROI 52

Harvard Business Review

APRIL 24, 2015

But if you look under the hood of what really drives a video strategy, it becomes clear that view count is primarily a vanity metric. Even if your goal for the video is simply nebulous “branding” or “exposure,” there are better ways to measure ROI. Video Metrics that Actually Tell You Something.

Metrics 8

Metrics Marketing Sales Sales 8

Harvard Business Review

OCTOBER 3, 2018

They may feel healthier, but they also report that they sleep better, have more energy, experience more positivity, and find that they can get off blood pressure medication. The impact went beyond the one specific metric. But, as an industry, we neither define nor measure well-being in a comprehensive way.

Metrics 14

Metrics ROI Energy Hospitality 14

Harvard Business Review

DECEMBER 28, 2016

Most customer experience (CX programs) are positioned as strategic, but quickly veer away from business objectives and become simply about tracking CX metrics. They have “soft” metrics rather than real business goals. Mistake #2: Linking metrics to business outcomes. So where does it all go wrong?

Metrics 14

Metrics KPI ROI Revenue 14

Harvard Business Review

JUNE 3, 2016

Measure the ROI. It requires a great deal of energy and focus from both staff and external resources, which is why demonstrating the value and ROI of the insights provided by customer communities is so critical. Unfortunately, there exists no single, magic-bullet metric that satisfies these requirements for every community.

ROI 13

ROI Strategic Planning Recruitment Metrics 13

Harvard Business Review

FEBRUARY 16, 2017

After experimenting with a number of potential behavioral metrics, we settled on using one that approximates average weekly working hours as our primary measure. Working with two Fortune 100 companies, we looked to test the assumption that highly engaged employees are more productive.

Employee Engagement 15

Employee Engagement Metrics ROI Benchmarking 15

Harvard Business Review

MARCH 21, 2017

” Agreeing to a networking meeting without a formal agenda may seem like a waste of time, with little ROI. But by using the approach above, you can create your own metrics for success and potentially develop life- and career-changing connections.

ROI 15

ROI Metrics Energy Sales 15

Harvard Business Review

JANUARY 28, 2015

Develop a shared vocabulary and shared metrics. When CMOs and COOs talk about the customer decision journey, that language needs to be translated into metrics and key performance indicators (KPIs) that more accurately measure progress. Consider how Dutch energy company Essent is redesigning the customer experience.

Operations 13

Operations Metrics Onboarding Sales 13

Harvard Business Review

APRIL 9, 2015

” And many employees don’t know where to begin in terms of managing the competing demands on their time and energy – whether because their managers aren’t supporting them, or because they’ve never learned to be strategic about managing the modern all-you-can-eat reality of work and life.

ROI 15

ROI Manager Metrics Energy 15

Harvard Business Review

AUGUST 5, 2014

CMOs need to show the ROI of every pound spent on marketing and how it delivers against the bottom line.”. To do so, it linked customer and operational performance metrics, and then prioritized them based on their ability to lift customer satisfaction and market performance. That bottom line sensibility is crucial.

Banking 14

Banking Marketing Revenue Sales 14

Harvard Business Review

OCTOBER 8, 2018

We need a metric for humanity to evaluate the human capacity and connection among caregivers and patients. Let’s develop an up-front “technology ROI” that measures workflow impact, inefficiency, hassle and impact on physician and nurse well-being. Develop metrics around technology deployments that are noted above.

Hospitality 8

Hospitality Metrics Implementation Rollout 8

AIHR

FEBRUARY 2, 2024

Address the following issues to help make your case: The ERG’s purpose, value, and desired outcome(s) The action plan for achieving the outcome The ERG resources required Strategies for overcoming challenges Steps for monitoring progress Metrics for determining success. This is a large sum if the return on investment (ROI) is small.

Inclusion 52

Inclusion Diversity Recruitment ROI 52

Harvard Business Review

JUNE 12, 2015

When people are encouraged to counter this tendency by communicating more concretely about the distant future, they often set a specific numeric performance target, such as an increase in stock price, market share, or ROI. Of course, this type of quantification is essential for business success. First, consider comprehensibility.

ROI 15

ROI Energy Benchmarking Transportation 15

Peter Winick

APRIL 17, 2025

Kerim also shares practical advice for businesses aiming to use thought leadership strategically, emphasizing patience, clear metrics, and the power of investing in yourself and your business. ROI takes time. And I need dollars and time and energy and resources to do it. Education builds trust. That’s where I went today.

B2B 177

B2B Metrics Sales Sales 177

Peter Winick

APRIL 10, 2025

Strategies every CEO should embrace to maximize thought leadership ROI Today, we explore why investing in your personal brand and strategically targeting micro-media can outperform broad-based PR and vanity metrics. Micro-Media Outperforms Vanity Metrics: Dont chase big audiences for the sake of numbers.

Media 169

Media B2B Metrics Assets 169

Vantage Circle

JANUARY 28, 2025

Here's how it translates into productivity: Increased Motivation and Innovation: Engaged employees channel their energy into meaningful contributions and fresh ideas. Employee Engagement and ROI: Statistics and Examples Still skeptical about the direct link between employee engagement and productivity?

Employee Engagement 95

Employee Engagement Inclusion Diversity Revenue 95

Chief Executive

JANUARY 31, 2023

So we were aggressive in growth areas, but in a way that always kept an eye on business metrics. We’re focusing on marketing spend where we know there’s ROI and questioning the ones that are a little more vague. We recognized it was likely that we were in a time of irrational exuberance, and things could shift very quickly.

Cash Flow 97

Cash Flow Software Travel ROI 97