Zenefits

SEPTEMBER 8, 2022

The textbook definition of employee engagement is the degree to which employees invest their energy toward meeting company goals and outcomes. Your HR software can help you manage the key performance indicators (KPIs) that signal when employees are not giving their all at work. 10% higher customer ratings. 20% more sales.

Employee Engagement 52

Employee Engagement KPI Administration Metrics 52

Chief Executive

OCTOBER 31, 2022

We asked them to share key KPI data, really nitty-gritty stuff like pricing changes, staffing costs and turnover data, how many days receivables/payables are taking, changes in R&D budgets and more, and then we analyzed it all and sliced it up in every way you can think of, by size, by industry, and so on. So how is it hitting companies?

Benchmarking 52

Benchmarking Real Estate Revenue KPI 52

AIHR

FEBRUARY 16, 2021

When you invest valuable resources like time, money, and energy into your training programs, it’s essential to measure whether they’re working or not. Regardless of how you wish to approach it, variations of the Kirkpatrick model can be used to build a KPI (key performance indicator) framework for your training.

ROI 111

ROI Sales Sales KPI 111

Andrew Chen

DECEMBER 18, 2017

I get it- the activation energy to start publishing your professional ideas/thoughts is high. For a professional audience, at least, email is the only KPI I care about. I learned my lesson. Focus on writing freq over anything else. Schedule it. Don’t worry about building an immediate audience. Focus on the intrinsic.

KPI 110

KPI Marketing Assets Metrics 110

Peter Winick

JULY 27, 2023

But I’ve been the hard, accountable KPI metrics guy. This is an asset that you and the firm spent a lot of time, energy, effort on. So I guess the question so now that we understand sort of what it is, how do you practice it right so far? Or a manager and say, okay, I dig this, Nate. This makes a lot of sense to me.

Accounts 130

Accounts Recruitment Benefits KPI 130

Harvard Business Review

DECEMBER 28, 2016

Most customer experience (CX programs) are positioned as strategic, but quickly veer away from business objectives and become simply about tracking CX metrics. They have “soft” metrics rather than real business goals. Mistake #2: Linking metrics to business outcomes. So where does it all go wrong?

Metrics 14

Metrics KPI ROI Revenue 14

Harvard Business Review

JUNE 1, 2017

Just as they do for physical fitness, technologies tracking steps and heart rates already capture actionable inferences about individual energy levels and moods. Tracking which selves deliver the best performance and outcomes could become a new KPI. Require networked KPI dashboards for multiple selves management and oversight.

KPI 12

KPI Performance Review Government Software 12