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18 Must-Have Onboarding Documents (+ Free Templates)

AIHR

Failing to standardize your onboarding documents hurts new hires and your company. Because undefined or inconsistent onboarding processes can result in a poor employee experience and weaker connections built between your new recruits and your company. This will hinder their performance, engagement, and retention. Onboarding 3.

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Onboarding Specialist: Job Description, Salary, & How To Become One

AIHR

$43,921 – $63,815 — that’s the average salary range for Onboarding Specialists in the U.S. With over five million new hires joining companies across the country, it’s no surprise that companies need an Onboarding Specialist to help provide a smooth transition. Contents What is an Onboarding Specialist?

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Employee Onboarding: All You Need To Know

AIHR

The employee onboarding process is key to laying the foundation of the employee-employer relationship. A well-designed onboarding program positively impacts performance, job satisfaction, and employee retention. Contents What is employee onboarding? The purpose of an onboarding period is two-fold.

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Welcome to the Team: Create an Impactful Onboarding

AIHR

Structure the first week of onboarding 5. It’s a critical period and will shed light on the quality and value of your onboarding program. Whether new hires feel supported during their early days will have a significant impact on retention. Send a welcome to the team email 2. Prepare for the new employee’s arrival 3.

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Employee Onboarding vs. Training: The Purpose of Each and Virtue of Both

Zenefits

As an HR representative or hiring manager invested in the employee onboarding process , you’re charged with checking all the proverbial boxes when bringing new hires on board. Understanding the nuances of onboarding vs. training can help you avoid common mistakes that affect employee retention rates and more.

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How Support Teams Can Improve Customer Retention

Help Scout Leadership

What is customer retention and how is it measured? Customer retention , then, is all the work you do to keep that customer coming back again and again. Plugging these numbers in to the formula, we get: (580-100)/500 x 100 = 96% retention. Why customer service teams should care about retention.

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How to Calculate Your Employee Retention Rate

Get Lighthouse

Do you know your employee retention rate? Ignoring retention issues can slowly kill your company, especially if the number suddenly drops sharply. Understanding your retention rate helps you recognize if you have a real problem or typical turnover for your industry. Table of contents: What is Employee Retention Rate?