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Employee Onboarding: All You Need To Know

AIHR

The employee onboarding process is key to laying the foundation of the employee-employer relationship. A well-designed onboarding program positively impacts performance, job satisfaction, and employee retention. Contents What is employee onboarding? The purpose of an onboarding period is two-fold.

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18 Must-Have Onboarding Documents (+ Free Templates)

AIHR

Failing to standardize your onboarding documents hurts new hires and your company. Because undefined or inconsistent onboarding processes can result in a poor employee experience and weaker connections built between your new recruits and your company. This will hinder their performance, engagement, and retention. Onboarding 3.

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How Support Teams Can Improve Customer Retention

Help Scout Leadership

What is customer retention and how is it measured? Customer retention , then, is all the work you do to keep that customer coming back again and again. Plugging these numbers in to the formula, we get: (580-100)/500 x 100 = 96% retention. Why customer service teams should care about retention.

Retention 117
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Welcome to the Team: Create an Impactful Onboarding

AIHR

Structure the first week of onboarding 5. It’s a critical period and will shed light on the quality and value of your onboarding program. Whether new hires feel supported during their early days will have a significant impact on retention. Send a welcome to the team email 2. Prepare for the new employee’s arrival 3.

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11 Tips on Delivering Great Customer Service in Education

Help Scout Leadership

When thinking about education, most of us tend to think only about teachers and other administrative staff — frontline workers, so to speak. It makes sense; frontline educators are incredibly important and often underappreciated. In reality, the education ecosystem is like an iceberg: What you see is just a small fraction of the whole.

Education 116
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Onboarding Specialist: Job Description, Salary, & How To Become One

AIHR

$43,921 – $63,815 — that’s the average salary range for Onboarding Specialists in the U.S. With over five million new hires joining companies across the country, it’s no surprise that companies need an Onboarding Specialist to help provide a smooth transition. Contents What is an Onboarding Specialist?

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Navigating Global Expansion | Larry Harding

Peter Winick

Join us as we delve into the complexities of global expansion and the crucial role of education and expertise in ensuring success. Often when you’re creating a new category, which is the world and the excitement of entrepreneurship, there’s a piece of education that needs to happen. Education here is a key component.

Education 297