2020

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The Adjacent User Theory

Andrew Chen

Guest Post by Bangaly Kaba (EIR @ Reforge, Former VP Growth @ Instacart, Instagram). The following was written by Bangaly with contributions by other Reforge EIR’s Elena Verna (Miro, MongoDB, SurveyMonkey) and Fareed Mosavat (Slack, Instacart, Zynga). Reforge is a community for those leading and growing tech companies. To learn more from Bangaly, Elena, and Fareed check out the upcoming Career Accelerator Programs like Product Strategy , Marketing Strategy , and Retention + Engagement Deep

Retention 145
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How Leaders Can Successfully Build Trust In Their Leadership

Tanveer Nasser

When it comes to leadership success, a key foundational stone is your ability to gain and foster trust within the organization. So why are we continuing to see low trust levels for those in leadership positions? What’s missing in our understanding about fostering trust? That’s one of the questions I. Click to continue reading.

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Change Management Communication: 5 Step Planning Guide

David Grossman

Organizations going through change naturally focus on the project being implemented – what has to be done by when to complete the action plan. They often don’t give as much thought to what people need to do differently to achieve the desired results. Yet most organizational change won’t succeed without employees somehow adopting new ways of working.

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7 Work From Home Tips To Maximize Your Productivity

Vantage Circle

When you are working from home, you have enough flexibility to do your job. But this luxury can often turn into a missed opportunity if not planned accordingly. They say work from home can be your litmus paper to your productivity. Also, many would argue over the fact that it needs intrinsic motivation to perform your tasks efficiently and deliver at the right time when you are working from home.

Energy 141
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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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4 Lessons We?ve Learned About Leading Remote Teams During A Pandemic

15Five

Within a blink of an eye, leaders all over the world have been forced to uproot their employees and shift them into fully remote teams. While this transition has been more difficult for some than others, many have learned that remote work does, in fact, work. . 15Five recently hosted a webinar with Zoom, VaynerMedia, and PagerDuty where their HR leaders shared what they’ve learned, developed, and deployed in their organizations to conserve high levels of employee engagement and productivity.

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Remote Leadership Doesn’t Mean Remote Control

Kevin Eikenberry

In 1964 the first remote control for a TV was created. Sometime after that, the TV watching experience changed forever. The remote made it easier to watch and control the television. Quite possibly earlier this year you created a remote team. You may not have wanted one, but here you are. And while the remote […]. The post Remote Leadership Doesn’t Mean Remote Control appeared first on Kevin Eikenberry on Leadership & Learning.

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Four Emotions That Keep People From Embracing Change

Heather Stagl

As much as we’d like people to respond logically and rationally to change, they really respond emotionally. It’s the human experience to interpret what’s happening based on how it makes us feel. Change at work, whether it’s a new technology, a reorg, a process improvement, or a merger, is no different.

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Here’s My Review of The Social Dilemma: No, Social Media Is Not “Hijacking” Your Brain

Nir Eyal

The post Here’s My Review of The Social Dilemma: No, Social Media Is Not “Hijacking” Your Brain appeared first on Nir and Far.

Media 141
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Working Remote: An Opportunity in the Void

Liquid Planner Collaboration

Growing commute distances, the ever-rising cost of office space, and a concerted effort to reduce emissions to better protect the environment have all motivated a gradual movement to work from home. Luckily, technological advancements in the last ten years have enabled remote work to become a viable option — and the preferred option to many. And in the past month, the Coronavirus pandemic , and related stay-at-home orders, have compelled those slow to adopt to fully embrace the trend.

Software 115
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Self-Deception: Feeling Right and Being Wrong

Leadership Freak

You can feel completely right and be absolutely wrong. Unnerving isn’t it? Self-deception is most likely when: #1. Entrenched ideas are challenged. Your mind is closed about things you’re certain about.

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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My top essays/tweetstorms in 2019 on product/market fit, investing, KPIs, YouTubers, and more

Andrew Chen

Dear readers, I’ve only been writing sporadically recently on here — mostly because I’m working on a new book project (more to come soon on that!!) which has been taking all my time. In the interim, I’ve stayed pretty active on Twitter, writing tweetstorms that sometimes turn themselves into essays on here. For a quick summary of the essays that did make it onto here, including a couple guest collaborations, here’s an easy set of links: The Passion Economy (guest es

Marketing 110
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Why Leaders Need To Manage The Emotional Side Of Setbacks

Tanveer Nasser

When it comes to managing setbacks, the typical approach focuses on discovering what went wrong to prevent a similar issue from arising. But what we often overlook is the emotional context of managing setbacks, something I explore through a personal example in this latest edition of Leadership Espresso Shot on. Click to continue reading.

Manager 140
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8 Steps to Active Listening

David Grossman

Leaders inspire their teams by showing they care. One of the most important ways leadercommunicators show they care is to listen—truly listen—to what people have to say. (There’s a reason we have two ears and one mouth.). When managers make an effort to listen to employees , they see the benefits in terms of engagement and positive relationships, which moves an organization toward success.

Benefits 138
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Biggest Challenges of HR Professionals in COVID-19 Pandemic

Vantage Circle

Who on earth has ever thought of the challenges that 2020 would bring? HR professionals have certainly not imagined the challenges that COVID-19 has dawned on them. The uncertainty has crushed the economy, employees are in stressful situations, and HR professionals are trying their best to keep everything in perspective and aligned. But is it as easy as it sounds?

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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4 Tips For Making Every One-On-One Meeting Count

15Five

The most powerful coaching tool a manager has is a one-on-one meeting. These meetings are dedicated time for managers to learn important information about their employees and offer useful feedback in real-time. When one-on-ones happen frequently, managers have the opportunity to increase their overall effectiveness and boost employee performance. Here are four tips to help you have more meaningful one-on-ones with your employees each and every week. 1.

Energy 140
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Questions to Make Your Virtual Meetings More Effective

Kevin Eikenberry

Few consider meetings the highlight of their workday – more probably consider it the bane of their work life. It is true that meetings, while important and potentially useful, aren’t always very good. Sadly, now that most meetings are being held virtually, it hasn’t gotten any better. The challenge is how to have more effective […]. The post Questions to Make Your Virtual Meetings More Effective appeared first on Kevin Eikenberry on Leadership & Learning.

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How to work remotely as a team – Part 2

Agile42

If you have read our first article on working remotely , and your team has successfully established a digital persona, created rituals and revised their working arrangements, you are already well on your way to re-establishing your productivity. Now is a good time to dig a little deeper to keep your teams moving forward. Working Virtually Working in a distributed environment requires discipline and attention to the actual work getting done.

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Three Signs of Resistance That Are Really Engagement

Heather Stagl

People respond in a lot of different ways when they encounter change. When we are the one trying to implement that change, some of the responses can be frustrating, especially when they seem to challenge us. When that happens, we usually call it resistance.

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HR Meets AI: The New Way of Keeping Large Workforces Connected and Engaged

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

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Why We Should All Be Wearing (and Making) Face Masks Right Now

Nir Eyal

The post Why We Should All Be Wearing (and Making) Face Masks Right Now appeared first on Nir and Far.

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How to Write a Letter of Recommendation that Works

Liquid Planner Collaboration

There may come a time when you are asked to provide a letter of recommendation for a friend, co-worker, student, or other individuals. And with the mass layoffs and furloughs caused by the Coronavirus pandemic, that time could very well be right now — especially given that approximately 50 million Americans have filed for unemployment. Great Recession unemployment numbers aside, letters of recommendation can be requested for a variety of reasons.

Education 111
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The Most Read Articles of Leadership Freak for 2020

Leadership Freak

#1. HOW TO STOP ASKING, “HOW ARE YOU?” AND CREATE REAL CONVERSATION Better questions: What challenges are you facing? Opportunities? What’s working for you? What’s new in your life?

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Illuminating the Intangibles of Agile

Mike Griffiths

We intuitively know that a successful agile adoption requires more than copying agile practices. It needs more than just working in short iterations and having daily stand-up meetings. But can we label those missing ingredients? You may have seen the “agile iceberg” model that shows the visible practices agile teams perform as the tip of an enormous iceberg supported by a mindset, values and principles.

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The Upskilling Advantage: Transforming Your Workforce For Future Growth

Speaker: Brian Richardson

With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, mastering upskilling is now more critical than ever. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in workforce upskilling. You'll walk away with a deep understanding of how to build a culture of continuous learning, expert insights into assessing the current skills of your employees, and a strategic too

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What Are The Stories Leaders Need To Be Able To Tell To Drive Success?

Tanveer Nasser

Many of us recognize the importance of storytelling in leadership to improve the way we communicate. But the truth is there’s more than one story that a leader should be able to tell at a moment’s notice in order to inspire, inform and provide direction to those they lead. So. Click to continue reading.

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Leadership Communication: 6 Steps to Handling Tough Conversations

David Grossman

It’s a given: Having tough conversations and communicating difficult topics is part of a leader’s job. But just like you plan for contingencies in your business, planning how you will communicate difficult messages can improve the ultimate outcome. It is seldom easy to share difficult news, but thinking through your approach in advance definitely can improve the process.

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5 Incredible Techniques To Develop An Innovation Culture

Vantage Circle

In the last two decades, humanity has made more progress than in the previous century alone. That says one thing about innovation- it’s inevitable. Cultivating an innovation culture is a must to ensure that your company is able to leave its mark. According to the Government of New Zealand , innovation can be defined as: The creation, development, and implementation of a new product, process or service, with the aim of improving efficiency, effectiveness, or competitive advantage.

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10 Must-Ask Questions To Supercharge Your Leadership

15Five

When I talk about 15Five’s mission, I like to say that we are in the business of employee feedback. Because when it comes to enacting positive change, managers are most effective when they’re aware of what’s really going on around them. Throughout my time in leadership, I’ve found that by uncovering what’s most meaningful for my team and the company as a whole, I’m better able to take action on what matters most.

Manager 138
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Mastering Remote Onboarding: Proven Strategies for Seamless New Hire Integration

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.

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Practicing Empathy – The Five L’s

Kevin Eikenberry

Empathy – understanding the feeling and emotions someone is feeling as a way to provide solace and support while building understanding and trust – is a critical leadership skill. I’ve written and recorded several messages about empathy in the past few months, because this practice is more important than ever. In the past, I’ve tried […]. The post Practicing Empathy – The Five L’s appeared first on Kevin Eikenberry on Leadership & Learning.

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Achieving Flow in Remote Meetings

Agile42

Remote meetings can suffer from what we refer to as "traffic jam effects." In this webinar we looked at the issues affecting remote collaboration. We briefly mentioned our 7 principles for remote facilitation and narrowed in on one, Enable Flow. Continue reading Achieving Flow in Remote Meetings at agile42.

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10 Questions You Should Ask Your Remote Employees To Keep Them Engaged

15Five

Building and maintaining a strong company culture can be difficult when you only see your team for several minutes each week and can be especially challenging if these moments aren’t optimized to be high-impact conversations. One of the easiest ways to combat this common challenge with your remote employees is by asking the right questions. . Questions are how people form deeper bonds and build mutual trust.

Energy 137
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9 Ways To Give Effective Employee Feedback

15Five

Employee feedback is an incredibly powerful tool. If offered properly, it has the ability to grow and develop the people of your organization, improve the levels of trust and communication, and strengthen bonds between employees and managers. But unfortunately, feedback is often ignored or omitted entirely in an effort to avoid discomfort. Here are nine tips to help managers and leaders give employee feedback that’s frequent, effective, and will help you get you the outcome you need. 1.

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Change Management 101: A Practical 3 Part Guide

Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.