Sat.Sep 30, 2023 - Fri.Oct 06, 2023

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How to Overcome Proximity Bias: Building an Inclusive Workplace

AIHR

The term ”proximity bias” has been around since the 1970s, but with the rise of remote and hybrid work, it’s reaching new heights. So, what is it exactly? Proximity bias (or distance bias) is the tendency of leaders to favor workers who are physically present or closer to them. If left unchecked, it can put remote workers at a significant disadvantage.

Inclusion 116
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Why Falling In Love With Your Title Is Bad For Your Leadership

Lolly Daskal

Leaders come in all shapes and sizes, and one of the most common ways they are recognized is by their title. Titles like CEO, manager, or supervisor are used to indicate a person’s level of authority and responsibility within an organization. However, it is important to remember that a title is not what makes a leader, it’s the actions and behavior of the person that hold the title that truly determine their effectiveness as a leader.

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Remarkable Leaders Are Alike in One Powerful Way

Leadership Freak

Remarkable leaders share one common characteristic. They are NOT like each other. Why are you trying to be like someone else?

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Accelerating Growth In 2024 with Strategic Business Planning

Chief Outsiders

Introduction: Take Action Now to Plan for Success By: Scott Wright and Jack Bowen Temperatures are dropping, leaves are changing colors, and you can almost hear the sounds of the crowd cheering at the high school homecoming game. With these and other harbingers of the calendar’s fourth quarter, you’re likely about to sharpen your pencil, corral your executive leadership – and engage in your strategic business planning process for 2024.

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The Hidden Skills That Separate Good Leaders from Great Ones

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult

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Leading Thoughts for October 5, 2023

Michael McKinney

I DEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Brian Tracy on how to test the validity of your excuses: “There is a way that you can test your excuses to see if they are valid. It is simply to ask yourself, ‘is there anyone else who has my same excuse but who is moving ahead and succeeding nonetheless?

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Why Character Is So Essential In Leadership

Lolly Daskal

Character is essential to leadership because it is the foundation that builds trust with followers. A leader’s good character is what earns the respect and loyalty of those they lead. Without trust, a leader cannot be effective in influencing and guiding their team. In today’s society, where individualism is highly valued, it’s important to remember the importance of character in leadership.

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Benefits of AI in Customer Service: 4 Ways AI Can Help

Help Scout Leadership

Generative AI can be an incredibly powerful tool when implemented and used correctly. Here are four benefits of using AI in your customer service experience, as well as advice on how to do so responsibly.

Benefits 203
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LeadershipNow 140: September 2023 Compilation

Michael McKinney

Here are a selection of Posts from September 2023 that you will want to check out: How to Have Better One-on-Ones by @edbatista The Greatest Secret for Breakthrough Creativity by @PhilCooke Integrating The Leadership Equation Into AI from @JohnBaldoni From Mired to Inspired: Breaking Free of a Conversational Quagmire by @JenniferVMiller Defensiveness Is in the Eye of the Beholder Defensiveness Is in the Eye of the Beholder by @edbatista The Silent Treatment: Key Relationship Insights to Remember

Manager 224
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12 Meaningful Ways to Recognize Your Remote Employees

Lolly Daskal

There has been a shift in how we work. Some businesses have their employees in the office, while others still have employees working remotely. While this can be a successful arrangement, it can also come with its own set of challenges. However, every challenge is an opportunity. There are new opportunities to make things work, especially when it comes to recognizing the successes of your remote employees.

Accounts 330
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How to Measure the Impact of Words

Leadership Freak

You want a life of impact but what if you talk all day. Design a life of impact or you’ll dance with trivialities.

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Future of HR: Navigating Transformation in the Digital Age

Speaker: Jeremy York

Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.

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Not your usual leadership blog

Suzi McAlpine

I was supposed to write a leadership blog for you today. But when I came to write it this afternoon, I had nothing. Instead, I wanted to tell you about the holiday I’ve just spent with my whanau. There was nothing spectacularly different about this holiday. It’s one we take every year in September to… The post Not your usual leadership blog first appeared on Suzi McAlpine | The Art of Leadership.

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Are you creating or monetizing?

Peter Winick

Transcript Hi there, it’s Peter Winick. I’m the founder and CEO at Thought Leadership Leverage, and here’s the thought that I’d like to share with you today, and that’s this: in my work with authors, thought leaders, academics, speakers, consultants, etc., one of the things that I always ask early on is some questions around where they spend their time, and then I also ask some questions around where the issues and problems are in their business.

Energy 197
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The Worst Mistake Leaders Make When Coaching Their People

Lolly Daskal

When it comes to leadership, coaching should be an essential part of your leadership. Coaching your employees helps them to develop their skills, achieve their goals, and grow as professionals. However, as with any leadership activity, there are potential pitfalls to avoid. Here are some of the worst mistakes leaders make when coaching their employees, and how to avoid them to be an effective coach: Not Making Time: One of the biggest mistakes leaders make when coaching their employees is not ma

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5 Proven Methods to Add Energy to Others

Leadership Freak

Everything that’s done requires energy. Lousy leaders suck the life out of people. Remarkable leaders add energy. Here's how.

Energy 330
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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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Can We Build a Better Prescription Drug Market?

Kellogg Insight

Medicare will soon be able to negotiate directly with drug makers. But one economist explains why “the goal should be to increase value, not just lower prices.

Marketing 132
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Decoding Self-Serving Bias: A Spy’s Guide to Clear Thinking

Nir Eyal

One Sunday morning early in my career, I arrived at work to find a colleague of mine already there. We were working on a critical piece of software for an upcoming covert operation. He approached me shortly after I sat down at my desk. “That code you were writing was supposed to be done two days ago,” he said. “The operation is tonight, and we can’t go without you.

Software 121
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Great Leaders Need Resilience: Here’s How To Develop It

Lolly Daskal

Being a great leader requires resilience. It is the ability to stay on course , even when faced with adversity. It is the capacity to cope with challenges , disruption and setbacks , without engaging in dysfunctional behavior or harming others. Leaders with resilience have the power to stay focused , driven , and positive even during the most difficult of times.

Accounts 271
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Courage When Your Knees Buckle

Leadership Freak

The opposite of weakness isn’t strength, it’s courage. Your knees will buckle someday. Strength will fail you unless you consistently aim low. Boredom defeats you when competence always sustains you.

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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How the Electoral College May Curb Election Fraud

Kellogg Insight

This distinctive aspect of American democracy has come under increased scrutiny. But the very quality that most vexes its critics comes with an underrecognized upside.

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How To Craft an Effective HR Transformation Project Plan in 11 Steps

AIHR

HR plays an essential role in driving organizational success. However, keeping up with today’s fast-paced business world and seizing new opportunities often requires a strategic transformation. A well-crafted HR transformation project plan guides HR professionals in making their function more effective and value-adding. There are several crucial steps and components that shape an impactful HR transformation project plan where innovation meets implementation.

ROI 116
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Why Vulnerability Can Hurt You At Work

Thought Leaders LLC

Vulnerability in our personal lives is not the same as it is at work, and vulnerability for leaders is not the same as it is for everyone else. Today’s guest post is b y Jacob Morgan, author of Leading with Vulnerability: Unlock Your Greatest Superpower to Transform Yourself, Your Team, and Your Organization (CLICK HERE to get your copy). We all know what vulnerability is because we have all at some point in our lives felt vulnerable, which according to Brené Brown is the feeling of risk,

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When AI is too verbose, full of repetition and says sorry for being an AI…

Andrew Chen

Dear readers, I was triggered to write this post because ChatGPT apologies way too much, takes too long to get into the meat of an answer, and I wanted to fix that. This came up because like many of you, I’ve been trying to incorporate ChatGPT into my workflows — both at my job, and also for writing, which I’ve posted about here. This post will have a mishmash of topics, but wanted to share my thoughts: Making responses from ChatGPT more punchy/helpful via custom instructions I

Workflows 114
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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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Beginner’s Guide to Solution Selling (Definition and Examples)

Help Scout Leadership

Solution selling is a customer-centric methodology that can help improve your understanding of customer pain points, develop better sales pitches, and deliver more meaningful solutions to your audience. Learn more about it in this beginner's guide.

Sales 113
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What Is Mobile Recruiting? 5 Top Strategies for 2024

AIHR

Digitally savvy Millennials and digital natives Gen Z rely on their smartphones to do almost everything, enabling them to stay connected and engaged on the go. This includes applying for jobs. As such, mobile recruiting makes sense for reaching candidates who spend much of their time on their phones. The number of smartphone subscriptions worldwide reached almost 6.4 billion in 2022, forecast to exceed 7.7 billion by 2028 , making the need for an optimized mobile recruiting experience ever-prese

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Big Tech Takes the Stand

Kellogg Insight

Google may look like a monopoly, but is its power actually hurting consumers? A legal expert weighs in.

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The Importance of Celebrating Success

Thought Leaders LLC

Success and failure are part of running a team day to day. You need to recognize and promote wins, because it’s going to build momentum for the team and make them feel like they’re accomplishing great things. There are a lot of great ways to acknowledge success. You can give people bonuses, provide them visibility opportunities, maybe do some public recognition, give people increased responsibilities, and even promotions.

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Miss One Change, Face Major Risk: The New Compliance Crisis In HR And How To Fix It

Speaker: Ann Meyers Piccirillo

From rapidly changing state-level labor laws and evolving workplace protections to new compliance expectations around pay equity and hybrid policies, HR teams are navigating a constant wave of regulatory updates. It’s not just about reacting anymore; it’s about anticipating risk, aligning stakeholders, and taking a smarter, proactive stance. In this session, we’ll cut through the noise and help you focus on what matters.

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Why You Should Promote from Within & How You Can Do It Well

Get Lighthouse

As your company grows, there's a lot of questions and challenges you have to answer: What defines your culture? How will you hit your growth targets? What will the org chart look like? How do you celebrate wins and handle losses? What will you do to manage expectations inside and out of the company? What you decide to do for one of these questions can affect many of the others.

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Exit Interview Template & Form For Conducting Productive Exit Interviews [Free Download]

AIHR

An exit interview process is not complete without an exit interview template, which will ensure your exit interviews remain consistent and thorough. You can use the feedback to discover areas for improving your organization’s employee experience. Research published in Harvard Business Review has found that 1 in 4 companies don’t conduct exit interviews.

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How Your Personality Shapes Your Portfolio

Kellogg Insight

Extroversion. Openness. Neuroticism. It turns out individual traits have a meaningful impact on our investment decisions.

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How well do people in your organization respect confidentiality when dealing with other organizations?

Thought Leaders LLC

Our reader poll today asks: How well do people in your organization respect confidentiality when dealing with other organizations? Extremely well: we never disclose someone’s information to a third party 46.85% Very well: we occasionally slip and accidentally disclose information 28.83% Well: we keep sensitive information confidential but sometimes share other topics 18.02% Not well: we have a hard time keeping information confidential 3.60% Poorly: we routinely share confidential informat

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.