Sat.May 11, 2024 - Fri.May 17, 2024

article thumbnail

How to Talk to an Employee Who Isn’t Meeting Expectations

Harvard Business Review

Approaching a conversation about improving an employee’s performance requires preparation, empathy, and a focus on collaboration. Even though hearing the truth about their current performance will be tough and potentially hurtful, it’s a teaching moment managers must embrace to help them become more resilient and adept at problem-solving and developing professional relationships.

Manager 28
article thumbnail

4 Secrets of Trust Building

Leadership Freak

Distrust interprets action as manipulation. When people don’t trust you, the things you do for them feel insincere. Skeptics believe compliments obscure self-serving ends and gifts mask selfish motives.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

4 Best Ways To Make Sure Your Team Is Thriving

Lolly Daskal

As an executive leadership coach, I am deeply aware of the critical role that leadership plays in shaping the well-being and success of a team. Ensuring that your team not only survives but thrives is a responsibility that leaders must embrace wholeheartedly. To guarantee that your team is not just surviving but flourishing apply these four strategies, so you can create an environment where your team members are motivated, engaged, and thriving: Foster Open and Transparent Communication: Open a

article thumbnail

The Negativity Fast or How to Clear Your Plate of Negative Thinking

Michael McKinney

W E are inclined to place a lot of weight on negative thoughts—far more than our positive thoughts. Our brains are wired for it. It’s called the negativity bias. And today it seems like we are thinking more negative thoughts than positive ones. And it’s not just us. Everyone seems more negative than they used to be, if not downright cranky. It becomes a vicious circle.

Media 307
article thumbnail

The Hidden Skills That Separate Good Leaders from Great Ones

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult

article thumbnail

Creating Your Own Path to Leadership | Tony Martignetti

Peter Winick

Expanding Vision, Narrowing Focus A conversation with Tony Martignetti about finding his passion and expanding his impact through thought leadership. In this episode of “Leveraging Thought Leadership,” host Peter Winick sits down with Tony Martignetti, Founder and Chief Inspiration Officer at Inspired Purpose Partners, author of Climbing the Right Mountain: Navigating the Journey to An Inspired Life and host of the Virtual Campfire podcast.

Biotech 277
article thumbnail

Elevate Your Emotional Intelligence in 5 Easy Steps 

Leadership Freak

Emotional Intelligence enables you to stay calm under pressure, resolve conflict skillfully, and connect with people deeply. Leadership success depends on EQ more than technical talent. I'm delighted to host another wonderful book giveaway. Today it's, "Elevate Your Emotional Intelligence." I look forward to reading your comments. Get in early.

More Trending

article thumbnail

4 Rules to Unlocking the Secret Language of Connection

Michael McKinney

T HE GOAL of any communication is to connect. Some people are supercommunicators. That is, as they talk, they align with the person they are speaking with, constantly adjusting how they communicated in order to match their companions. In Supercommunicators , Charles Duhigg explores how we communicate and connect. He explains why our communication sometimes goes awry and what we can do to make it better.

Energy 299
article thumbnail

A Coaching Agenda That Really Works: 6 Essential Questions to Ask Every Client, Every Time

Michael Hyatt

How do you fill a 50-minute coaching session? When I first started coaching, I was terrified because I didn’t know what I was going to talk about. How did I make those minutes really, truly valuable for a client—valuable enough that they would keep coming back and refer their friends? Over the years, I’ve come […] The post A Coaching Agenda That Really Works: 6 Essential Questions to Ask Every Client, Every Time appeared first on Full Focus.

245
245
article thumbnail

The Goldilocks Paradox

Leadership Freak

The Goldilocks Paradox says the path rises between too little and too much. This post explains how to challenge enough and how to coach just the right amount. People lean toward extremes. We help too much, or we help too little, for example. 4 questions to dance with extremes.

article thumbnail

How to Keep Your Employees Happy and Engaged

Lolly Daskal

Ensuring that your employees are happy and engaged is a pivotal responsibility that you, as a leader, must embrace with dedication. Drawing from my experience as an executive leadership coach, I recognize the influential role that your leadership plays in shaping the well-being and success of your workforce. It’s essential for you to be equipped with effective strategies.

article thumbnail

Future of HR: Navigating Transformation in the Digital Age

Speaker: Jeremy York

Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.

article thumbnail

Leading Thoughts for May 16, 2024

Michael McKinney

I DEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Nido Qubein on becoming a transformational leader: “People value authenticity ahead of charisma. Charisma gets you in the door, but it takes substance to deliver results. We all must remember it’s not about us.

Energy 288
article thumbnail

Unlocking Team Synergy: Overcoming Misalignments And Building A Unified Vision For Success

John Kotter

How to align and unify teams.

190
190
article thumbnail

4 Myths about Coaching You Must Reject

Leadership Freak

This post confronts common myths about the leader as coach. Coaching provides people centered approaches to development and results. "Coaching is the universal language of change and learning." Included in this post are coaching tips leaders can use today. Learn to bring out the best in people, not the worst.

article thumbnail

In Just 5 Steps: Conquer Overwhelm and Stop Feeling Stretched Thin as a Leader

Lolly Daskal

As an executive leadership coach, I’ve worked with countless leaders around the world who often find themselves in a perpetual state of overwhelm. The demands of leadership can leave you feeling stretched thin, with too much to do and not enough time to do it. The good news is that overwhelm is not a permanent state; it’s a challenge that can be conquered.

Workflows 296
article thumbnail

4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

article thumbnail

Quarterly Business Reviews: A CXO guide to Best Practices

Chief Outsiders

Most companies run regular QBRs (Quarterly Business Reviews). Getting into QBR practice its benefits, like getting your broader team buy-in on your sales and marketing team issues, creating a sense of urgency on important cross-team action items, building a learning culture within your team, sharing new product initiatives in advance, collect and measure customer feedback (or NPS) regularly.

Sales 182
article thumbnail

The Mythical COO

Ed Batista

A theme in my practice is the CEO whose company has reached the point where there are substantial gaps in leadership capacity, succession planning, and operational rigor, and sufficient resources to attract senior talent. In some cases these gaps are best addressed through a series of executive hires, but it's common for a CEO to envision filling them all at once in a single stroke.

article thumbnail

Dear Dan: I’m Running Out of Steam

Leadership Freak

A leader writes that she's running out of steam. Leadership doesn't take action on well-presented ideas. Here are some ideas for moving the agenda forward. Practice forward-facing vulnerability. Defensiveness makes you talk too much. Play small ball. And we do what we do because it's who we are. More.

article thumbnail

7 Hidden Flaws of Top-Heavy Organizations That No One Talks About

Lolly Daskal

In the world of corporate hierarchies, top-heavy organizations often take center stage. These structures typically have a significant number of leaders and managers at the upper echelons, while front-line employees bear the brunt of the workload. While top-heavy organizations may seem efficient on the surface, there are several hidden flaws that often go unnoticed.

article thumbnail

How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

article thumbnail

Help Scout Using Help Scout: Tags and Custom Fields

Help Scout Leadership

Let's take a look at how Help Scout's customer support team uses the tag and custom field Inbox features.

133
133
article thumbnail

Feedback Fundamentals: Effective Strategies from Experienced Executive Coaches

Scott Elbin

Three Common Feedback Challenges There probably aren’t many people in the world who are more involved, more often in giving and receiving feedback than executive coaches. As a two decade plus coach myself, I’ve lost count of the number of times I’ve prepared, delivered and supported my clients in receiving colleague feedback. It’s easily over 2,000 times.

article thumbnail

SPOS #931 – Peter Winick Debates Mitch Joel On The Art And Business Of Thought Leadership

Peter Winick

Source: SPOS #931 – Peter Winick Debates Mitch Joel On The Art And Business Of Thought Leadership Peter Winick joins Mitch Joel at Six Pixels of Separation to talk about the business of thought leadership! Information below provided by Six Pixels of Separation. “Here it is: Six Pixels of Separation – The ThinkersOne Podcast – Episode #931. What is a thought leader?

B2B 130
article thumbnail

Could This Be the End of Noncompetes?

Kellogg Insight

The FTC’s proposed rule is hardly a done deal—but here’s what it could mean for companies and workers.

126
126
article thumbnail

The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

article thumbnail

Encouraging Empathy in Customer Service Teams

Help Scout Leadership

Empathy is a core component of every good customer experience. Learn why it’s important and ways to infuse empathy into your customer service interactions.

133
133
article thumbnail

Loyalty Oaths and Kicks in the Ass

Ed Batista

I don't care what the people outside say. Do you agree with me? Let me ask you this: Are you in it? Let me ask you this again: Are you in it to win it? ~Starbucks CEO Laxman Narasimhan at a company forum [1] Pointed questions like these, when posed by a leader to employees, are a type of loyalty oath. There's only one acceptable answer, and it's not "Let me think about it.

article thumbnail

my coworker stabs office furniture with a knife and no one thinks it’s a big deal

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I am dealing with a bizarre situation at work and could use some advice on how to proceed. My coworker, Charlie, has several concerning habits involving the lighter and several utility knives he carries around on a daily basis. When we’re in team meetings or things are slow in the lab, Charlie will do a few things: pull out a piece of leather and hone his knives, loudly and repeatedly flick his lighter o

Manager 119
article thumbnail

OKRs vs. KPIs: The Key Differences & Use (With Examples) 

AIHR

More than 80% of companies agree that Objectives and Key Results (OKRs) positively impact their organizations. OKRs set ambitious goals, while Key Performance Indicators (KPIs) provide measurable metrics to track progress, creating a powerful framework for aligning strategy with execution. Achieving synergy between the two drives organizational success.

KPI 119
article thumbnail

Miss One Change, Face Major Risk: The New Compliance Crisis In HR And How To Fix It

Speaker: Ann Meyers Piccirillo

From rapidly changing state-level labor laws and evolving workplace protections to new compliance expectations around pay equity and hybrid policies, HR teams are navigating a constant wave of regulatory updates. It’s not just about reacting anymore; it’s about anticipating risk, aligning stakeholders, and taking a smarter, proactive stance. In this session, we’ll cut through the noise and help you focus on what matters.

article thumbnail

Resolving Interpersonal Conflicts

Thought Leaders LLC

Strong teams often have team members with strong personalities. Learn how to build your team’s conflict resolution skills. More often than not, high-performing teams operate in high-pressure environments. And many times on a high-performing team, you have some strong personalities at play. When you combine pressure and strong personalities there are plenty of opportunities for conflict between the members of your team.

article thumbnail

Top Six Employee Recognition Trends of 2024

Vantage Circle

According to a Bersin & Associates study , organizations with effective recognition programs promoting employee engagement had 31% reduced voluntary turnover. Getting employee recognition right is tough - there's no two ways about it. As a leader or someone in HR, you know firsthand how hard it is to create a workplace culture where people genuinely feel appreciated.

article thumbnail

how does maternity leave work, exactly?

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I hope to get pregnant in the next two or three years and I have realized that I know absolutely nothing about how maternity leave works in the U.S. Do most companies offer paid leave and, if so, for how long? If it’s not paid, how are people taking months off? When I do get pregnant, at what point am I supposed to tell my employer?

Benefits 114
article thumbnail

How To Build Great Work Relationships

Eric Jacobsen Blog

Today brings a new book I wish was published back when I was early in my career. It’s called, Bosses, Coworkers, and Building Great Work Relationships. It’s one of four books in the new Harvard Business Review ( HBR ) Work Smart Series. The book includes adapted content from 20 articles that previously appeared on HBR.org. “We probably spend more hours with our coworkers than with anyone else.

Media 105
article thumbnail

Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.