High Scalability

JANUARY 3, 2022

This is a guest post by Ankit Sirmorya. Ankit is working as a Machine Learning Lead/Sr. Machine Learning Engineer at Amazon and has led several machine-learning initiatives across the Amazon ecosystem. Ankit has been working on applying machine learning to solve ambiguous business problems and improve customer experience. For instance, he created a platform for experimenting with different hypotheses on Amazon product pages using reinforcement learning techniques.

Engineering 137

Engineering 137

Help Scout Leadership

JANUARY 5, 2022

The new year brings new opportunities to create the customer experiences we all want to deliver. Here are our predictions for customer service trends in 2022.

116

116

Marcella Bremer

JANUARY 4, 2022

Personal development is more crucial than ever before. Jeremy Hunter, founding director of the Executive Mind Leadership Institute, says we have three choices when facing an existential threat: transform, cope or collapse. In this crucial decade to 2030, positive leaders can engage the transformative potential of climate change for their people and organizations.

105

105

Kevin Eikenberry

JANUARY 3, 2022

The best leaders are curious about the world, the future, their businesses, and their people. Another way to say that is that great leaders are question askers. Last week, I posted my leadership imperatives for 2022. Today, I want to augment that by sharing the most important – the big questions for leaders at the start […]. The post Some Big Questions for Leaders in 2022 appeared first on Kevin Eikenberry on Leadership & Learning.

98

98

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

Benefits

Mike Griffiths

JANUARY 2, 2022

The next 7-week PMI-ACP Supported Study Group with Mike Griffiths is starting soon. Register by January 15 th for Earlybird pricing of just $99 (regular $199). This live 7-week online book-club / self-study program works as follows: Read one chapter of my PMI-ACP Exam Prep book each week. Join me for a one-hour Zoom call to review topics and ask any questions you may have.

Project Management 98

Project Management Manager 98

Agile42

JANUARY 6, 2022

Scrum is simple. Indeed, it is a very lightweight framework everyone can understand. However Scrum is purposefully incomplete: It just defines the rules of the game, like the rules of a sport. You need to know the rules well to play a certain sport, but knowing them is not enough to win a championship. That’s one reason why Scrum is hard to master: you need to know so many things outside Scrum to make it work successfully.

97

97

Kevin Eikenberry

JANUARY 2, 2022

Burnout. Stress. These seem like a given in the world and the world of work today. If you haven’t experienced them, you are lucky (or in denial). Most would agree with the title of this book that burnout is an epidemic. But most think about it as an individual phenomenon. This wonderful book will convince […]. The post The Burnout Epidemic: The Rise of Chronic Stress and How We Can Fix It appeared first on Kevin Eikenberry on Leadership & Learning.

97

97

Mark Sandborn

JANUARY 4, 2022

Working more hours to get more done is the downfall of most failed leaders. This problem is due to a lack of capacity. Capacity is the amount that something or someone can produce. When someone moves into leadership, they typically have more responsibility. If they don’t increase their capacity per hour, they will by necessity have to work longer hours.

Education 94

Education Revenue Benefits Manager 94

Agile42

JANUARY 6, 2022

Scrum is simple. Indeed, it is a very lightweight framework everyone can understand. However Scrum is purposefully incomplete: It just defines the rules of the game, like the rules of a sport. You need to know the rules well to play a certain sport, but knowing them is not enough to win a championship. That’s one reason why Scrum is hard to master: you need to know so many things outside Scrum to make it work successfully.

92

92

Vantage Circle

JANUARY 4, 2022

Employee off-boarding, although underrated, is a vital process for any organization. It can be simply put through as the famous quote, "All's well that ends well." What your employees experience while leaving the company has a huge role to play in deciding whether they will be a protagonist of the company or not. Because sometimes, even when the entire journey is worthwhile, a poor employee off-boarding process will change the complete outlook for the employee.

Onboarding 87

Onboarding Assets Employee Engagement Accounts 87

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

Diversity

Kevin Eikenberry

JANUARY 5, 2022

Whether you are viewing this video at the start of the year or on the 17th of April, I’m telling you that your New Year starts today. Whenever you look at the calendar, you can see that it says the new year starts on January 1. But your new year isn’t based on a calendar. […]. The post Your New Year Starts Today – Remarkable TV appeared first on Kevin Eikenberry on Leadership & Learning.

89

89

Leadership Freak

JANUARY 4, 2022

Everyone does stupid things. Thankfully, most of us don’t do stupid things on national television. Last Sunday, Terry Bradshaw did a stupid thing when he joked about Antonio Brown (AB) on national television.

Leadership Development 66

Leadership Development 66

Help Scout Leadership

JANUARY 5, 2022

There are tons of options you can use when sending emails as a business, but each of them has different value depending on your needs.

64

64

Vantage Circle

JANUARY 7, 2022

This podcast is about The Great Resignation, also known as The Big Quit, and The Great Opt Out. Everything started in early 2021, and much has already been said and written about it. Some argue that the only way to develop is to opt out for better things. In contrast, others say that the mass exit is harmful and permanent. So, what is the current state of affairs in the workplace?

Benefits 52

Benefits Manager 52

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

Retention

Jim Taggart

JANUARY 5, 2022

When we look back to the 20th Century and reflect on great leaders, whether leading nations, organizations or social movements, there’s a tendency to produce a list with mostly male names. However, when one attempts to create a list of who were the great management thinkers during this period, it becomes even more skewed towards males. Names like Peter Drucker, John Kotter, Peter Senge, John Garner, James MacGregor Burns, Robert Greenleaf, Henry Mintzberg and Warren Bennis typically come to mind

Manager 52

Manager Administration 52

Leadership Freak

JANUARY 7, 2022

You have thoughts you would rather not think. Your mind wanders like a cat looking for mice. You know you know something but can’t remember it.

Manager 70

Manager Leadership Development 70

Sweet Process

JANUARY 3, 2022

Featured Bonus Content: Download the FREE Powerful Operational Risk Management Checklist! Click Here To Download It. Imagine you’re an operational risk manager. You face the tough task of assuring your boss that all operational risks are well managed. But the company’s risk strategies are all outdated and ineffective. Lacking an effective ORM (or operational risk […].

Risk Management 52

Risk Management Operations Manager 52

Vantage Circle

JANUARY 5, 2022

A lot has changed in the corporate world over the years, but one thing that hasn't is the concept of corporate gifting. As we approach the new year, put on your thinking caps and come up with some meaningful new year gift ideas to show your appreciation for your employees. So, here are some of the best new year gift ideas for your employees that speak volumes about how much you value their contributions. 1.

Marketing 52

Marketing 52

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

Scaling

Niagara Institute

JANUARY 1, 2022

Despite the demands of being the President of the United States, Barack Obama dedicated an hour a day to read while he was in office. Bill Gates reads and retains information from 50 books a year. Warren Buffett spends 80% of his day reading and acquiring knowledge.

52

52

Leadership Freak

JANUARY 5, 2022

Normal people choose pleasure over pain. It’s normal to avoid thorny issues.

Leadership Development 82

Leadership Development 82

Sweet Process

JANUARY 1, 2022

Featured Bonus Content: Download the FREE List of 7 Tools for Total Quality Management! Click Here To Download It. Maybe scores of your customers return their products, angrily requesting refunds. Or maybe the output of your team isn’t quite at the level you want it. The problem may not be your team but your processes […]. The post Total Quality Management: Principles, Processes, and Practice appeared first on SweetProcess.

Manager 52

Manager 52

Vantage Circle

JANUARY 5, 2022

We all must have faced some sort of bullying in our lives, and perhaps it is one of the most devastating and scarring experiences. It is time to say NO to bullying and we at Vantage Circle are unabashedly against it. The first step in dealing with workplace bullying is to raise awareness about it. This is where having a list of anti-bullying quotes for the workplace on display comes in handy.

Operations 52

Operations Travel Employee Engagement Energy 52

Speaker: Andrea Wuchiski

In an era where a workforce spans multiple generations, HR managers and Total Rewards leaders face the unique challenge of designing benefits packages that cater to diverse employee needs. This session will delve into how comprehensive fertility benefits can bridge generational gaps, support employees’ health, and enhance workplace satisfaction. Join us for an insightful session that highlights the strategic importance of fertility benefits in today’s competitive job market.

Benefits

Help Scout Leadership

JANUARY 5, 2022

These HubSpot alternatives for customer support, sales, and marketing teams will help you streamline your work and save time and money.

Marketing 59

Marketing Sales Sales 59

Accenture

JANUARY 5, 2022

When sellers tell relevant, compelling stories, it creates better buyer experiences – which leads to increased revenue and happy customers. Learn how.

Revenue 52

Revenue 52

Kotter Inc.

JANUARY 6, 2022

The post How Oil Companies Can Recruit, Train, and Retail Top Talent appeared first on Kotter International Inc.

Recruitment 52

Recruitment Energy Retention 52

Vantage Circle

JANUARY 4, 2022

Being an important company-wide project, employee training should be taken seriously from beginning to end. Tracking learner results helps you see how training is going and evaluate it in hard numbers. Moreover, such a data-driven approach allows you to estimate the ROI and demonstrate the training output to higher management. No less importantly, if you track employee training , you can get a sense of employee learning needs.

Sales 52

Sales Sales Software ROI 52

Speaker: Hanh Nguyen

In today’s ever-changing world, HR professionals often find themselves juggling conflicting priorities - especially when external factors seem out of their control. As we traverse the unpredictable waters of the current political and economic landscape, we find ourselves at a crossroads. For HR leaders, understanding how these external forces shape our diversity, equity, and inclusion efforts is crucial.

Inclusion

Leadership Freak

JANUARY 6, 2022

My fondest childhood memories include toys. I had a boy-doll named Rocky.

Leadership Development 57

Leadership Development 57

Accenture

JANUARY 5, 2022

When sellers tell relevant, compelling stories, it creates better buyer experiences – which leads to increased revenue and happy customers. Learn how.

Revenue 40

Revenue 40

Kotter Inc.

JANUARY 3, 2022

The post Adapting Corporate Culture appeared first on Kotter International Inc.

52

52

LSA Global

JANUARY 6, 2022

Where Corporate Culture Fits For some, workplace culture can be overwhelming. Savvy business leaders understand the importance of culture in terms of business performance and employee engagement. They fully recognize that their strategy (the WHAT) must go through their people (the WHO) and their workplace culture (the HOW) to be successfully executed.

Culture Change 36

Culture Change Employee Engagement Implementation Marketing 36

Speaker: Radhika Samant and Adri Glover

The world of work has fundamentally changed. The series of waves that the pandemic began have rippled through the Great Resignation, quiet quitting, the Great Regret, and other eloquent phrases that boil down to the same thing: people aren’t engaged at work or enabled to perform at their best. The truth is that engagement and enablement is more important than ever, but how we do it is the critical differentiator for many organizations.

Performance Management