Sat.Jul 21, 2018 - Fri.Jul 27, 2018

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The Six Chapters of Every Leader’s Journey

Leadership Freak

The leadership journey has six distinct chapters #1. Chapter one: Believe YOU have something to offer. Why try – if you don’t believe you matter? Everything begins with belief.

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DAU/MAU is an important metric, but here’s where it fails

Andrew Chen

How DAU/MAU got popular. DAU/MAU has been a popular metric because of Facebook, which popularized the metric. As a result, as they began to talk about it, other consumer apps came to often be judged by the same KPIs. I first encountered DAU/MAU as a ratio during the Facebook Platform days, when it was used to evaluate apps on their platform. This metric was always impressive for Facebook because it’s always been high.

Metrics 106
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Here’s How Fortnite ‘Hooked’ Millions

Nir Eyal

Nir’s Note: This guest post is by Patricio O’Gorman, technology consultant and professor at Universidad de Palermo. If you have kids, you’ve likely heard about Fortnite. The wildly popular online battle game has amassed over 125 million players and hosts more than 3 million concurrent players. The game “has brought in more revenue in a […]. The post Here’s How Fortnite ‘Hooked’ Millions appeared first on Nir and Far.

Revenue 104
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Google's New Book: The Site Reliability Workbook

High Scalability

Google has released a new book: The Site Reliability Workbook — Practical Ways to Implement SRE. It's the second book in their SRE series. How is it different than the previous Site Reliability Engineering book? David Rensin, a SRE at Google, says : It's a whole new book. It's designed to sit next to the original on the bookshelf and for folks to bounce between them -- moving between principle and practice.

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The Hidden Skills That Separate Good Leaders from Great Ones

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult

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Top Ten Reasons Leaders Ignore Feedback

Leadership Freak

When YOU give others feedback, it’s brilliant, caring, and helpful. When THEY give you feedback, it’s irrelevant, uncaring, and unhelpful. It’s interesting that your feedback is right, but their feedback is off base.

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Why Paid Parental Leave And Generous Paid Time Off Benefit Everyone

15Five

Did you know that the United States is the only developed nation that offers zero federally mandated paid parental leave? Forget for a moment that this is a critical time for both parents to bond with their child, paid parental leave is also in the best interests of your company. I just had a baby, and trust me when I tell you that there is no way new parents can perform at anywhere near their peak when they wake up every three hours to feed an infant the night before.

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Here’s How Fortnite ‘Hooked’ Millions

Nir Eyal

Nir’s Note: This guest post is by Patricio O’Gorman, technology consultant and professor at Universidad de Palermo. If you have kids, you’ve likely heard about Fortnite. The wildly popular online battle game has amassed over 125 million players and hosts more than 3 million concurrent players. The game “has brought in more revenue in a […] The post Here’s How Fortnite ‘Hooked’ Millions appeared first on Nir and Far.

Revenue 55
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How to Bear Your Neck Like a Leader

Leadership Freak

People build walls of self-protection because they are afraid. “… if you are humble, if you make people realize that you are no threat to them, then they will embrace you.

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Stuff The Internet Says On Scalability For July 27th, 2018

High Scalability

Hey, it's HighScalability time: Startup opportunity? Space Garbage Collection service. 18,000+ known Near-Earth Objects. ( NASA ). Do you like this sort of Stuff? Please lend me your support on Patreon. It would mean a great deal to me. And if you know anyone looking for a simple book that uses lots of pictures and lots of examples to explain the cloud, then please recommend my new book: Explain the Cloud Like I'm 10.

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[VIDEO] Benefits of People Analytics for the Employee

AIHR

Last UNLEASH in London, our good colleague Neelie Verlinden , founder of the Digital HR Tech blog, recorded a few interviews for us with three thought leaders: David Green , Melissa Kantor , and Luk Smeyers. The first clip is about the benefits of analytics for employees. We published about this two weeks ago in an article titled “ People-Centric Analytics: How can Employees Benefit from Data Analysis ” by Rob van Dijk and Tony Brugman.

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Future of HR: Navigating Transformation in the Digital Age

Speaker: Jeremy York

Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.

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How to Improve Your To-Do List

Kevin Eikenberry

You fall into one of two camps: you make to-do lists, or you don’t. If you are a to-do list person, what I am going to share with you today will instantly make your list more helpful and enable you to get more done. If you aren’t a to-do list person, read on, because this […]. The post How to Improve Your To-Do List appeared first on Kevin Eikenberry on Leadership & Learning.

Manager 47
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Exclude the “But”

Leadership Freak

Ask some leaders to describe the last time they said, “Thank you,” and you’ll hear crickets or excuses. “They know I appreciate their work.” “I don’t want people to feel they’ve arrived.

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Customer Service Training 101

Eric Jacobsen Blog

Whether you are in a new customer service role or simply need some customer service refresher tips, Customer Service Training 101 , is the book for you. Now in its third edition (originally published in 2005), you’ll find practical and actionable techniques and behaviors to ensure you are providing the best possible service for your customers. Along with dozens of scenarios, examples, guidelines and practice lessons, author, Renee Evenson , also provides a focus on customer service in today’s ma

Media 40
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3 Things We Learned from The Age of People Analytics Report

AIHR

The role of people analytics in any successful organization should not be underestimated. As the Principal of Research and Customer Value at Visier, I understand the importance of using data to drive business strategy and inform decisions. And now, the latest report from Visier, The Age of People Analytics : Survey on Characteristics, Value Achieved, and Leading Practices of Advanced Organizations has emphasized the positive financial impact that advanced people analytics and related practice

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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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Wait: The Art and Science of Delay

Kevin Eikenberry

by Frank Partnoy There continues to be a tremendous amount of research being done on decision making and how to make better decisions. This is good news, since we make decisions all day long. As a leader, you are asked to make even more decisions, some with far-reaching and long-term implications. Unfortunately, while the research […]. The post Wait: The Art and Science of Delay appeared first on Kevin Eikenberry on Leadership & Learning.

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How Curiosity Leads You Astray and What to do When it Does

Leadership Freak

Not all questions express genuine curiosity. #1. Curiosity as resistance: Perfectly intelligent people feign ignorance as an act of subversive resistance.

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It’s not the meeting’s fault that it sucked!

Agile42

We’ve all been in meetings or other sessions which have sucked all our energy, haven’t we? I know I have. Sessions where people have been on their laptops or checking email on their phones and not paying attention to the proceedings. What about when 1 or 2 people dominate? We’ve also experienced meetings where everyone is in love with the shape of the problem; when the time allotted for the session is over and no decisions have been made.

Energy 40
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Six-Step Strategic Planning Process

Eric Jacobsen Blog

Awhile back, I shared highlights from the useful book, First-Time Leader , by George Bradt and Gillian Davis. Here's one more gem from the book -- the authors' recommendations for a six-step strategic planning process : Set an aspirational destination (derived from the mission and vision). Assess the facts of the current reality and develop potential future scenarios.

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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Seeing the Current Reality – Remarkable TV

Kevin Eikenberry

Our lives are busy – both at work and at home – and it’s easy to live in reality but not always easy to actually “see” what your reality is. And as leaders, this is a really important distinction. In today’s video, I’m asking three questions to help leaders “see” their reality so that they […].

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How to Get the Most from Chapter Four

Leadership Freak

The six chapters in the leader’s journey are: Believe you can make a difference. Engage in leading. Learn leadership skills and behaviors. Respond to adversity and disappointment with openness and resolve. Humility. Kindness.

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Learning That Sticks

LSA Global

Too Much Corporate Training Is Wasted. Done right when you provide learning that sticks, training can be a great investment in career development and performance improvement. In fact, investments made by an organization to make their employees more successful consistently rate in the top ten in terms of employee engagement research. Done wrong however, training can be a missed opportunity and a huge waste of both precious time and money for you and your employees.

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Leadership Quotes From The Book, Leading With GRIT

Eric Jacobsen Blog

In addition to Laurie Sudbrink 's, Leading With GRIT , being a great book for leaders, it's packed with powerful leadership and life quotes. Here are some of my favorites: Wanting to be someone else is a waste of the person you are - Kurt Cobain The respect you show to others (or lack thereof) is an immediate reflection on your self respect - Alex Elle You never really understand a person until you consider things from his point of view - H arper Lee People only see what they are prepared to see

Energy 40
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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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How Consultants Project Expertise and Learn at the Same Time

Harvard Business Review

Carlos Osorio/Getty Images. Young management consultants may be novices, but they’re sold as experts. Conversely, even experienced consultants, who legitimately present themselves as experts, still feel like novices when they embark on a new project. The challenge with effective consulting is that it depends on in-depth situational knowledge that consultants simply can’t have when they start an assignment.

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The Magic Statement that Gives Purpose to Whining

Leadership Freak

You hate conversations that circle the drain. You’re impatient to make things better and move the agenda forward. You don’t have time for whining. The challenge is whiners care.

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The Real Bottom Line Impact of Managing Talent Through Freedom, Not Fear

15Five

In 1964, in a farsighted Harvard Business Review article entitled, “Democracy Is Inevitable,” Warren Bennis and Philip Slater argued that organizational democracy and more freedom would be the trend in both the workplace and in the world because it is the most efficient system in times of unrelenting change. They were right. Today, we live in a time defined by unprecedented demands for participation, collaboration , and inclusion.

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Eric Jacobsen Blog - Untitled Article

Eric Jacobsen Blog

For those who may have missed this posting from a couple years ago, I am pleased to share again a guest post from Garret Kramer of InnerSports LLC about how to be a great coach: 14 Attributes of Great Coaches By Garret Kramer, Author of Stillpower: Excellence with Ease in Sports and Life There are many, many coaching manuals and books on the market today.

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Miss One Change, Face Major Risk: The New Compliance Crisis In HR And How To Fix It

Speaker: Ann Meyers Piccirillo

From rapidly changing state-level labor laws and evolving workplace protections to new compliance expectations around pay equity and hybrid policies, HR teams are navigating a constant wave of regulatory updates. It’s not just about reacting anymore; it’s about anticipating risk, aligning stakeholders, and taking a smarter, proactive stance. In this session, we’ll cut through the noise and help you focus on what matters.

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How to Advance in Your Career When Your Boss Won’t Help

Harvard Business Review

Andrew Lichtenstein/Getty Images. I recently moderated a panel at a conference and asked the group of successful executives to describe someone who has been instrumental in their careers. Two panelists eagerly jumped in with stories of bosses who had mentored, encouraged, and opened doors for them. Then, hesitantly at first, the last person shared a far different experience.

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A New Chapter for Every Leader’s Journey

Leadership Freak

A coaching client suggested another chapter after reading “The Six Chapters of Every Leader’s Journey.” The six chapters in the leader’s journey: Believe you can make a difference. Engage in leading.

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How To Be A Superboss

Eric Jacobsen Blog

"Superbosses embrace certain practices that good bosses don't, and they do even more of the productive things that good bosses do," says Syney Finkelstein , author of the book, Superbosses: How Exceptional Leaders Master the Flow of Talent. What's more, according to Finkelstein's findings from ten years of research and two hundred interviews, superbosses focus on identifying promising newcomers, inspiring their best work, and launching them into highly successful careers, while also expanding th

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Six Tips For How To Get Feedback To Improve Your Performance At Work

Eric Jacobsen Blog

Getting feedback is an important way to improve performance at work. But sometimes, it can be hard to seek out, and even harder to hear. “Feedback is all around you. Your job is to find it, both through asking directly and observing it,” says David L. Van Rooy, author of the book, Trajectory: 7 Career Strategies to Take You From Where You Are to Where You Want to Be.

Manager 40
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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.