Sat.Sep 04, 2021 - Fri.Sep 10, 2021

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When Will Your Organization Have Its “Feel-It Moment”?

John Maxwell

Photo by Markus Spiske on Unsplash. How can we build Great Teams within our organizations? And how can we sustain excellence once Greatness is captured? To find answers, where might we turn for a model of success? I suggest you start with USA Basketball. The collection of elite NBA and college basketball talent once known as the Dream Team lost its way a few years ago – as many successful teams do – and was in desperate need of a reboot when it turned to Mike Krzyzewski from Duke to serve as hea

Energy 147
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How to Measure Customer Service Quality: Methods & Tools

Help Scout Leadership

Just because a customer clicked a smiley face in your post-service feedback survey does not mean you gave them high-quality service. They might love the product, and your service is just okay enough not to make a difference. Or they might be very happy with an answer, not knowing you’ve given them incomplete or out-of-date information.

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Why Leadership Should Be Hard | Leadership Espresso Shot 29

Tanveer Nasser

It seems like every day there’s a new article tackling the issue of work from home (WFH), either focusing on leaders and their organizations who are embracing this new approach to work, or those who insist the only way forward is for all employees to return back to the office. But as these debates continue over WFH, it seems like many have forgotten the real purpose of leadership, which is why I decided to address it in this edition of my Leadership Espresso Shot series on my “Leadership Biz Caf

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Avoiding Cliques on Your Hybrid Team

Kevin Eikenberry

Put people in groups and cliques will naturally form. While they don’t have to be negative, often they are seen as such, especially by those on the outside looking in. As we move to a new future of work leaders must be aware of cliques on hybrid teams, so the negative impacts can be avoided. […]. The post Avoiding Cliques on Your Hybrid Team appeared first on Kevin Eikenberry on Leadership & Learning.

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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How to Stay on Schedule Even When You Go Off Track

Nir Eyal

The post How to Stay on Schedule Even When You Go Off Track appeared first on Nir and Far.

Manager 133
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The Deeper Value of Problems that Shallow Leaders Neglect

Leadership Freak

A problem-free life would destroy us all. A world without problems has no solutions. In a rush to solve problems, don’t neglect their deeper value and ultimate purpose.

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Wellbeing at Work

Kevin Eikenberry

In the pre-pandemic world, there was a growing epidemic of loneliness, isolation, and decreasing mental health. And the impacts of a virus didn’t improve the situation. We all know intuitively that our mental and emotional wellbeing is important. But we don’t necessarily know what to do about it. Further, most consider work a part of […]. The post Wellbeing at Work appeared first on Kevin Eikenberry on Leadership & Learning.

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5 Levels of Leadership: Proven Steps to Maximize Influence

Vantage Circle

As you move forward in your life and career, you’ll find that the benefits of leadership touch all aspects of life. You are never too old or too young to embark on a journey of leadership development. To help you get started, here's our pro-tip for you- learn more about John C. Maxwell's "5 Levels of Leadership" theory. John C. Maxwell is a leadership expert and New York Times bestselling author, coach, and speaker.

Manager 64
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What’s the First Thing People Say After Speaking Your Name

Leadership Freak

Reputation is the thing you’re known for, especially when it’s bad. Toads have a reputation for giving warts. But you get warts from people, not toads.

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Remote Employee Training and Development: FAQ

Walk Me

Training and development have always been challenging for large organizations, but remote work presents a new set of problems, obstacles, and issues that must be dealt with. In this post, we’ll address some of these by answering some of most frequently asked questions related to employee training and development. A Remote Employee Training and Development FAQ.

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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Five Ways to Learn with and From Peers

Kevin Eikenberry

We learn in lots of ways. We learn from our experience and from trial and error. We learn from our parents, our boss, and experts. We also learn from our peers – but maybe not as effectively as we could. There is plenty we can learn from those around us. And if we are more […]. The post Five Ways to Learn with and From Peers appeared first on Kevin Eikenberry on Leadership & Learning.

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A Quick And Simple Guide To Compensation Planning

Vantage Circle

As a leader, compensation planning is one of the skills you will need to master. One of the most important aspects of organizational planning is having a compensation plan that rewards employees and provides competitive pay. 76% of employees reported that their compensation is one of the first things they consider while accepting a job. Hence, compensation planning aims to put the employee in a position where they don't feel obligated to look for other employment opportunities.

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Weekend Update: 8/30/2021 to 9/3/2021

Leadership Freak

This weekend I’m thinking about the relationship between engagement and intervention. A leader who intervenes too frequently lowers the engagement of the team.

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Training New Employees: 5 Tips for the Post-COVID Era

Walk Me

Training new employees became very challenging in 2020. Companies around the world adopted promote working policies and had to learn to onboard and train employees who were working from home. Although some companies adapted quite well, especially those that were already fully remote, others have faced steep uphill climbs. There are lessons to be learned from the challenges faced in 2020 and below, we will look at a few of those, especially as they relate to employee training.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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The Danger of Experience – Remarkable TV

Kevin Eikenberry

Experience might not be something that you usually associate with “danger” But in this Remarkable TV episode, I’m telling a story about my car and its gas tank and how my experience got me into a little trouble with the two. Tweet it out: Experience is helpful until it blinds us to new solutions. When […]. The post The Danger of Experience – Remarkable TV appeared first on Kevin Eikenberry on Leadership & Learning.

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5 Strategies To Boost Your Employee Development Plan

Vantage Circle

Career development is a crucial and integral part of an employees’ professional life. Without it, the very reason for having a job is inconclusive. In today’s competitive world, employees are constantly looking for new skills and accomplishments to add to their resumes. Thus, having a solid employee development plan is essential for retaining your top talents.

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Nearly 80% say Lack of Appreciation is a Major Reason for Leaving

Leadership Freak

One highly motivated leader said, “A simple pat on the back would sure feel good.

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How to Maintain Trust with an Employee Productivity Tracker

Walk Me

Can you maintain trust when using an employee productivity tracker? Monitoring employee performance is an excellent way to track and manage productivity levels, especially in the remote workplace. Managers, after all, cannot directly oversee employees’ activities. They therefore need to find other ways to evaluate performance. Employee monitoring tools can be useful, but they need to be used with care.

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HR Meets AI: The New Way of Keeping Large Workforces Connected and Engaged

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

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Providing The Tools To Empower People In The Workplace

Optimum Associates

Guest Speaker Dr. Marty Seldman. The post Providing The Tools To Empower People In The Workplace appeared first on Optimum Associates.

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8 Ways To Call Out Racial Injustice At Work

Vantage Circle

Being different in a workplace is difficult, especially if the difference is racial. It takes a lot of courage for anyone to speak against racial injustice at work. To be precise, especially with people of color, African Americans, or the black community per se. From the United States to India to Malaysia, every country comprises diverse ethnicities who make a beautiful melting pot of culture and diversity.

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Leadership Practices from two years of Survival in the Antarctic you can use Today

Leadership Freak

I began listening to Ernest Shackleton’s story of heroic survival and was delighted to find the first chapter boring. It was the perfect sleeping pill.

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Pros & Cons of an Employee Productivity Tracker Excel Template

Walk Me

Should you use an employee productivity tracker Excel template? There are both advantages and disadvantages to using Excel for employee monitoring. Below we will take a look at the pros and cons of Excel templates, compare Excel to other employee monitoring solutions, and more. Pros & Cons of Using an Employee Productivity Tracker Excel Template.

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How To Empower Your Workforce With Modern Fertility Benefits

Speaker: Andrea Wuchiski

In an era where a workforce spans multiple generations, HR managers and Total Rewards leaders face the unique challenge of designing benefits packages that cater to diverse employee needs. This session will delve into how comprehensive fertility benefits can bridge generational gaps, support employees’ health, and enhance workplace satisfaction. Join us for an insightful session that highlights the strategic importance of fertility benefits in today’s competitive job market.

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How to Create Sticky Workplace Learning

LSA Global

Too Much Corporate Training Is Wasted Done right, corporate training can be a great investment in career development, employee engagement, and performance improvement. Done wrong, however, corporate training can be a missed opportunity and a huge waste of both time and money for you and your employees. What you need is sticky workplace learning – learning that improves on-the-job behavior, competence, confidence, and performance in a way that moves people and the business forward.

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High Performing Teams: 3 Lessons Learned from Working to Improve Results in the Real World

Leadership Freak

I asked a management team two questions to help them reflect on lessons learned from managing new teams. It might help you to know that their facility opened about 9 months ago.

Manager 58
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How an Employee Experience Platform Can Boost Productivity

Walk Me

What is an employee experience platform and how can it benefit your business? For that matter, what exactly is employee experience? Below we will answer these questions and learn why it is important to enhance the employee experience. What is the Employee Experience? The employee experience is a term that refers to the employee’s complete lifecycle, beginning with recruitment and ending with offboarding.

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Top 7 Reasons to Run a Project Retrospective

LSA Global

A Project Retrospective Should Help the Team and the Business Research conducted in by the Wharton School, Cornell, and the University of Colorado, found that prospective hindsight — imagining that an event has already occurred —increases the ability to correctly identify reasons for future outcomes by 30%. So wouldn’t it be fair to assume that a project retrospective, or project post mortem , done right, should improve future project outcomes by 30%?

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Behind The Curtain: How Todays Political Climate is Steering HR and DEI in 2025

Speaker: Hanh Nguyen

In today’s ever-changing world, HR professionals often find themselves juggling conflicting priorities - especially when external factors seem out of their control. As we traverse the unpredictable waters of the current political and economic landscape, we find ourselves at a crossroads. For HR leaders, understanding how these external forces shape our diversity, equity, and inclusion efforts is crucial.

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How to Effectively Manage Your Company Culture

LSA Global

What Is Company Culture? So much is being written about company culture these days, but few fully understand the importance of company culture or its impact. We define company culture as HOW work gets done as opposed to the strategy or WHAT you want to accomplish in an organization. You need to manage your company culture to achieve peak performance.

Manager 36