Nir Eyal

MAY 23, 2021

The post Can We Regulate Social Networks To Curb Addiction—Without Making Them Suck? appeared first on Nir and Far.

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141

Help Scout Leadership

MAY 25, 2021

When your business is small and you have a low volume of support requests, using a distribution list or shared Gmail or Outlook mailbox may be an effective way to handle customer service. After all, it’s simple — everyone knows how to use email — and it’s inexpensive. However, it’s important to remember that distribution lists and shared mailboxes aren’t built for customer service.

Workflows 105

Workflows Software Project Management Scaling 105

Mike Griffiths

MAY 28, 2021

I am excited to announce my new book “ Beyond Agile: Achieving success with situational knowledge and skills “ is launching. It is available now from RMC in paperback or electronic form here. This post explains the name and motivation for the book. Future posts will profile the content.   Background. Since helping create DSDM in 1994, I have been working on agile projects for 27 years.

Project Management 86

Project Management Manager 86

Kevin Eikenberry

MAY 25, 2021

Awhile back, I wrote a post on Linked In and had a blinding flash of the obvious. I asked a question at the end of the post and the post got more engagement and comments than ever before. I went back to see how often I ended with a question. And as I suspected, it […]. The post Are You Willing to Ask? – Remarkable TV appeared first on Kevin Eikenberry on Leadership & Learning.

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77

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

Benefits

Leadership Freak

MAY 25, 2021

The vulgarity of busyness destroys effectiveness. Life is a burning ant hill in many organizations. But crazy schedules reflect people, not time management skills. Life is manageable only when you manage your calendar.

Manager 75

Manager 75

Help Scout Leadership

MAY 27, 2021

When considering customer success and account management, it’s valuable to consider them as complementary teams rather than interchangeable groups or, worse, competitors. While it’s true that both customer success and account management move your customers through their life cycles, they are focused on distinct aspects of the customer experience, and they have different strategies for supporting and guiding customers.

Account Management 66

Account Management Accounts Manager Metrics 66

Kevin Eikenberry

MAY 23, 2021

Yes, I am going to announce two new websites. And yes, I am proud of our team for creating them. But no, this isn’t a gratuitous post. We created these website resources to help you reach your goals. TheFutureofWork.biz In case you haven’t noticed, for many people the world of work has been upended over […]. The post Serving You Better with Two New Websites appeared first on Kevin Eikenberry on Leadership & Learning.

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68

Leadership Freak

MAY 27, 2021

A chipmunk on steroids is always hungry. He drops the nut in his paws to grab the imploring nut that just plunked beside him. Trivialities mesmerize in organizations that lack priorities.

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75

Vantage Circle

MAY 24, 2021

What do we understand by organizing in general? It means keeping things in proper order. Organizing a workplace is no exception. Your employees will benefit personally in their daily activities if they practice organizational skills effectively. It helps to get a sense of control, which leads to increased productivity at the workplace. Do your employees constantly keep complaining about the workload and the deadlines?

KPI 59

KPI Energy Manager Team Management 59

Sweet Process

MAY 28, 2021

Modern technology has been making things easier, processes smoother, and wait times shorter. So, the need to adopt and incorporate new tech into businesses is clear because they improve productivity and streamline the work process. Heather Roemmich is the COO at Canzell Realty and the guest on today’s episode of the Process Breakdown Podcast. She […].

Scaling 52

Scaling Operations 52

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

Diversity

Kevin Eikenberry

MAY 24, 2021

There is plenty for all of us to learn about coaching. Our coaching success comes from mindsets that matter, skills we can practice, and habits we can form. I have been gradually building a coaching alphabet. Today, I’m adding the letters M, N, and O to my coaching alphabet tools. Here are links to the […]. The post Coaching Alphabet Soup: Three Letters, Three Lessons appeared first on Kevin Eikenberry on Leadership & Learning.

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Leadership Freak

MAY 26, 2021

Overcommitment is sprinting into oblivion with your hair on fire. Self-management is less about getting stuff done and more about your relationship with time.

Manager 72

Manager 72

Mind Tools Strategy

MAY 27, 2021

When Kristen Cox was at college she was losing her sight. The professionals trying to help her focused on how she could make the most of her remaining vision. Their solution to her problem, as they understood it, involved her hauling a cart around campus, piled high with large-print books. That approach didn’t work. “It would take me an hour just to read one page in a book with a magnifying glass, with eye fatigue,” she recalls, in my Expert Interview podcast. “Actually,

Reorganization 52

Reorganization Strategic Planning Workflows Revenue 52

Sweet Process

MAY 28, 2021

Every now and again, we take on new workers for our companies, and we want to be sure we did it right and hired the best person. As such, there are processes in place to do hiring the right way. Alex Zerbach, today’s guest on the Process Breakdown Podcast, discusses the hiring process with Dr. […]. The post Streamlining Your Hiring Process to Find the Right Candidate appeared first on SweetProcess.

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52

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

Retention

Vantage Circle

MAY 27, 2021

People wouldn't be able to do half of what they are doing to achieve success if they weren't motivated. Motivation is what fuels the body and mind to complete a task. But, you can't control intrinsic motivation when it comes to inspiring your employees. At this point, Extrinsic motivation will take center stage. Extrinsic motivation is prompted in an individual by giving them external rewards.

Retention 52

Retention Benefits Employee Engagement Assets 52

AIHR

MAY 25, 2021

The Skill Will Matrix is a valuable performance management and employee engagement tool for managers. Undoubtedly, managers play a critical role in employee engagement, productivity, and retention. Therefore, how managers interact with their team directly impacts performance and engagement. The Skill Will Matrix provides a simple but powerful way for managers to customize their interactions to do both effectively.

Performance Management 52

Performance Management Manager Employee Engagement Administration 52

Leadership Freak

MAY 24, 2021

The first Bishop of Panama, Tomas de Berlanga, discovered the Galapagos Islands in 1535 by accident.

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75

Sweet Process

MAY 28, 2021

Ideal leaders are leaders because they serve their followers selflessly, carry them on their shoulders, and have everyone’s well-being at heart. In this episode of the Process Breakdown Podcast with John Corcoran, the guest speaker, Michael Abramson, COO of Xponential Fitness, is an example of such a leader. They discuss ways of being a strong leader, […].

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52

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

Scaling

Vantage Circle

MAY 27, 2021

Since 2002, National Reconciliation Week has been an integral way for Australians to celebrate their shared heritage, culture, and accomplishments. It’s more than a holiday. It’s a means of making (and celebrating) impactful change. Also, it’s a reminder of how far Australians have come and how far Australians have to go to establish a culture of peace, respect, and harmony.

Inclusion 52

Inclusion Diversity Media Education 52

Accenture

MAY 26, 2021

As companies develop and expand their circular initiatives, here are three areas where CPOs can help scale the impact.

Scaling 52

Scaling 52

Leadership Freak

MAY 28, 2021

Thank goodness they didn’t make us read the potential side effects of the COVID-19 vaccine when we arrived for our second shot.

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57

Sweet Process

MAY 28, 2021

Featured Bonus Content: Download the FREE Checklist for Selling Your Business! Click Here To Download It. Most business owners dream of the time when they sign that last paper, shake hands and say goodbye to their business for good. Wouldn’t you love that to be yours? Selling your business might sound scary, especially when you […]. The post Selling Your Business in 2021: A Definitive Guide appeared first on SweetProcess.

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52

Speaker: Andrea Wuchiski

In an era where a workforce spans multiple generations, HR managers and Total Rewards leaders face the unique challenge of designing benefits packages that cater to diverse employee needs. This session will delve into how comprehensive fertility benefits can bridge generational gaps, support employees’ health, and enhance workplace satisfaction. Join us for an insightful session that highlights the strategic importance of fertility benefits in today’s competitive job market.

Benefits

Vantage Circle

MAY 24, 2021

There is no shortage of innovation and creativity in the modern workplace. People are more innovative, leaders are evolving, and businesses are looking to set new records. Thus, modern businesses need the aid of some solid strategic planning skills. Many professionals hold the job title of “strategic planner” or “strategic planning manager.” Still, other jobs need strategic planning skills even though the label “strategic” is not mentioned in the designation.

Strategic Planning 52

Strategic Planning Marketing Employee Engagement Manager 52

LSA Global

MAY 26, 2021

What’s Your “How to Sell to Executives” Score? Okay, fess up. How successful have you been, really, in gaining access to and closing deals with executive-level buyers? We know that being able to garner a face-to-face or even a phone meeting with executive-level buyers is difficult. Whether you have to maneuver through voice mail or convince a gatekeeper that you have the chops to earn an audience with a C-Level decision-maker, success requires specific executive selling skills, expertise, and pe

Sales 36

Sales Sales Benchmarking 36

Accenture

MAY 26, 2021

As companies develop and expand their circular initiatives, here are three areas where CPOs can help scale the impact.

Scaling 40

Scaling 40

Sweet Process

MAY 28, 2021

Health tracking is essential because of how you can measure the effectiveness of your company’s processes. That’s why on this episode of the Process Breakdown Podcast, with Dr. Jeremy Weisz, he profiles COO Sarah Shepard. She is the COO at StringCan Interactive, a company that believes in putting strategy before tactics, and helps clients navigate […].

Metrics 52

Metrics 52

Speaker: Hanh Nguyen

In today’s ever-changing world, HR professionals often find themselves juggling conflicting priorities - especially when external factors seem out of their control. As we traverse the unpredictable waters of the current political and economic landscape, we find ourselves at a crossroads. For HR leaders, understanding how these external forces shape our diversity, equity, and inclusion efforts is crucial.

Inclusion

Sweet Process

MAY 27, 2021

Momentum is the gradual build-up of a process. Momentum is important because the little things add up to big things, and build up to greater things, just as Mr. Benjamin Carlson, director of operations at Total Mechanical, explains in this episode of the Process Breakdown Podcast with Dr. Jeremy Weisz. They talk about change, growth, […]. The post Using the Power of Momentum to Foster Business Growth appeared first on SweetProcess.

Operations 52

Operations 52

Sweet Process

MAY 27, 2021

Every small business requires a solid growth strategy to shift its status from being a small business to a big one. Most startups are often fueled by positivity and the enthusiasm of their founders. However, this will only take them far. Company leaders need to review their businesses and develop means that will help them […]. The post Top 3 growth strategies for small businesses appeared first on SweetProcess.

Small Business 52

Small Business 52

Sweet Process

MAY 26, 2021

Featured Bonus Content: Download the FREE Client Onboarding Checklist! Click Here To Download It. Successful client onboarding across all industries shares similar underlying concepts. We’re hardly an expert on all industries, but with this guide, it should be a breeze to adapt the entire process to suit your particular sector. Here’s what you need to […].

Onboarding 52

Onboarding 52

Sweet Process

MAY 24, 2021

Featured Bonus Content: Download the FREE operations management strategies printable infographic! Click Here To Download It. Every organization either has a service they provide or a product they sell. Even non-profit organizations provide services to people. You have to make sure that your product/service is of high-quality and beneficial enough for your customers to purchase. […].

Operations 52

Operations Manager 52

Speaker: Radhika Samant and Adri Glover

The world of work has fundamentally changed. The series of waves that the pandemic began have rippled through the Great Resignation, quiet quitting, the Great Regret, and other eloquent phrases that boil down to the same thing: people aren’t engaged at work or enabled to perform at their best. The truth is that engagement and enablement is more important than ever, but how we do it is the critical differentiator for many organizations.

Performance Management