Sat.Jun 29, 2024 - Fri.Jul 05, 2024

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No Team Charter? No Problem! Create a Winning One with These Easy Steps

Lolly Daskal

A team charter is a crucial component of team success, acting as a guiding document that outlines the team’s objectives, roles, and operational guidelines. In my role as an executive leadership coach, I’ve observed that teams with a clear and comprehensive charter exhibit enhanced clarity, collaboration, and accountability. But what exactly goes into a successful team charter?

Accounts 319
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ADDIE vs. SAM: Key Differences To Master Training & Development

AIHR

The ADDIE vs. SAM debate has been going on since 2012 when Dr. Michael Allen introduced a strong competitor to the ADDIE model in the form of SAM. Although these are not the only learning models available, they remain two of the most popular. But as a Learning & Development professional, how do you know which e-learning model is right for your organization and its employees?

Metrics 116
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Gratitude Shapes Your Future

Leadership Freak

Gratitude is poison to envy, resentment, regret, anger, and anxiety. Ungratefulness makes you ugly. Many things in the world invite you to be an ingrate. This post offers simple practices to face negativity. I'm interested in your suggestions.

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Leading Thoughts for July 4, 2024

Michael McKinney

I DEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Peter Block on freedom and accountability : “Freedom being the choice to be a creator of our own experience and accept the unbearable responsibility that goes with that. Out of this insight grows the idea that perhaps the real task of leadership is to confront people with their freedom.

Accounts 277
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The Hidden Skills That Separate Good Leaders from Great Ones

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult

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4 Important Phrases That Build a Culture of Collaboration

Lolly Daskal

Fostering a collaborative culture is essential in today’s interconnected workplace. A study by Queens University of Charlotte found that nearly 75% of employers rate teamwork and collaboration as ‘very important’ Yet, creating such an environment extends beyond mere team activities; it’s rooted in communication. As an executive leadership coach, I have seen the power of language to create a cohesive and collaborative team atmosphere.

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99 and Counting Backwards

Chief Outsiders

Out for a walk on a cool May morning, I saw a pickup truck pull alongside. It was Ray from up the street. “Are you around May 31 st ?” he asked. “I’m having a 99 th birthday party.” That’s funny, I thought, Ray can’t be much over 70. “Yep, this one is my 99 th. Last year’s party was my 100 th. Figured there’s no way I’d ever live to be 100, and I really wanted to have a 100 th birthday party.

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What is the Gouge?

Michael McKinney

N AVY SEALs talk about the Gouge. But what is it? It’s not a thing but mental readiness—a preparedness that is based on some foundational beliefs. It is a place you bring yourself and others to mentally. It is defined by Admiral and former Navy SEAL Bob Harward in The Gouge! , as “the contract we all have with humanity, sharing the best of everyone for the collective well-being of all.

Accounts 267
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This Is How You Deal With A Co-Worker Who Is Manipulative

Lolly Daskal

Dealing with a manipulative co-worker can be one of the most challenging aspects of the workplace. According to a study by the University of California, Berkeley, around 20% of corporate leaders display manipulative tendencies. While this trait isn’t confined to leadership roles, its presence in any team member can create a toxic work environment.

Assets 323
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How to Spot Political Deepfakes

Kellogg Insight

AI literacy—and a healthy dose of human intuition—can take us pretty far.

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Improve Experience with Customer Service Automation

Help Scout Leadership

Customer service automation is a great way to scale customer support. When paired with human-driven support, automation makes teams more efficient and gives customers a better experience.

Scaling 124
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Future of HR: Navigating Transformation in the Digital Age

Speaker: Jeremy York

Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.

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First Look: Leadership Books for July 2024

Michael McKinney

H ERE'S A LOOK at some of the best leadership books to be released in July 2024 curated just for you. Be sure to check out the other great titles being offered this month. Lead Boldly : How to Coach Others to Greatness (The Transformational Coach) by Hugh Blane In Lead Boldly , peak performance coach Hugh Blane shares his three guiding principles for converting human potential into inspired performance.

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How to Design a Leadership Development Plan That Transforms Your Career

Lolly Daskal

Creating a leadership development plan is a critical step in forging a successful career path. A McKinsey study reveals that 70% of employees who received effective leadership training improved their job performance. This plan is more than a roadmap; it’s a commitment to personal growth and professional excellence. As an executive leadership coach, I have seen firsthand the profound impact a well-structured leadership development plan can have on an individual’s career.

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Innovation Requires an Environment of Creative Risk

Kellogg Insight

If you really want to change paradigms, you must be willing to accept that there is no such thing as true innovation without risk.

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How Trade Associations Stay Optimistic

Association Now Leadership

Despite plenty of uncertainty, a new survey says trade-group execs remain positive, thanks to efforts to move beyond advocacy. These might be complicated times domestically and globally, but trade associations feel like they’re well-equipped to handle them. The 2024 Trade Association Executive Survey, released last month and produced by Potomac Core Association Consulting with Edge Research and Vetted Solutions, found that a majority of trade-association CEOs (57 percent) rate their organization

Revenue 122
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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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do I need to ensure my nipples are never visible through my work clothes?

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I am a mid-40’s woman working in an office setting at a university and would describe our dress code as office casual. I don’t dress in a manner that might be considered revealing or sexy, but have protruding nipples which are visible through my shirt regardless of whether it is cold or not.

Manager 115
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5 Leadership Solutions for Handling Problematic Team Members

Lolly Daskal

Navigating the complexities of team dynamics is a critical aspect of leadership. Harvard Business Review reports that 75% of cross-functional teams are dysfunctional due to problematic behaviors. Leaders must be equipped with effective strategies to manage and transform challenging team members. As an executive leadership coach, I’ve helped many leaders turn difficult situations into opportunities for growth and learning.

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Gen AI Can Tailor Ads to Our Personalities—and They’re Pretty Persuasive

Kellogg Insight

“The effects are probably only likely to get stronger as time persists.

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Why Adaptability Makes You an Asset in Today’s Job Market

Thought Leaders LLC

Adaptability can propel your career with confidence and resilience by helping you learn how to be comfortable in changing environments and pivot quickly. Today’s guest post is b y Paul Bramson, CEO — The Paul Bramson Companies Today’s job market is characterized by rapid technological advancements, globalization, and shifting market demands, leading to constant changes.

Assets 110
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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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my coworker asked out a coworker, got turned down, and now won’t stop badmouthing her

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I have a group of coworkers who I am rather friendly with. About a year ago, one of the members of this group (Josh) developed a crush on another employee who is not part of our social circle (Tiffany). Eventually he asked her out, but she declined. Josh was outwardly calm and appeared to take it well and have no hard feelings.

Manager 115
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Can You Think Yourself Thinner?

Nir Eyal

As a clinically obese teen, my parents were desperate to get me to a healthy weight. My mom coaxed me on a walk through our boring, middle-class Central Florida suburb every Sunday. The road we walked was paved with good intentions, but for me, it was hell: the heat and humidity, the painful chafing between my thighs, the inevitable embarrassment of applying Vaseline to said chafing. … If I was going to suffer, I would need a reward, and it had better be a good one!

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After Prison, Opportunities Are Hard to Come By. Enter Entrepreneurship.

Kellogg Insight

Labor-market discrimination is driving many formerly incarcerated people, particularly Black individuals, toward entrepreneurship.

Marketing 109
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Thought Leadership Marketing – Moving from Frustration to the Flywheel Effect

Peter Winick

Transcript Hi there, it’s Peter Winick. I’m the founder and CEO at Thought Leadership Leverage, and here’s the idea that I’d like to share with you today, and that’s this: When you first start, or even when you’re not first starting but when you’re first making really deliberate efforts to use your thought leadership as a marketing tool to get it out there consistently, to blog more, to put out more videos, to be a guest on podcasts, there’s this c

Marketing 100
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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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pushing back on unreasonable reference requests: a success story

Alison Green

This post was written by Alison Green and published on Ask a Manager. Here’s a success story from a reader. I just wanted to share a quick success I had today. I’ve seen a lot of comments/posts on your site about reference companies that are very pushy about trying to get their long surveys completed. I got an email this morning asking me to provide four references to SkillSurvey, and it sounded like one of companies that have demonstrated concerning behavior, so I did a little more

Manager 111
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What Is Job Enlargement? [A Guide + 3 Examples]

AIHR

Employees are bound to lose interest in their jobs when duties become stagnant. Job enlargement is a way to increase the variety in a role and help employees stay engaged in their work and connected to the organization’s success. In this article, we will describe what job enlargement is, review its benefits and drawbacks, explain some best practices, and share a few examples of job enlargement in the digital age that show its relevance in today’s and tomorrow’s world of work.

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There’s a Smarter Way to A/B Test

Kellogg Insight

A new model can help you reduce the length or size of your experiments by as much as 50 percent, for significant cost savings.

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Leading Innovation with Natalie Turner

Viima

We've returned with yet another Innovation Room Podcast episode. In this conversation, Colin was joined by Natalie Turner to talk about the inspiration behind The Six 'I's® model, lessons she learned while working in Asia, and explore the challenges and opportunities in the ever-evolving innovation landscape.

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Miss One Change, Face Major Risk: The New Compliance Crisis In HR And How To Fix It

Speaker: Ann Meyers Piccirillo

From rapidly changing state-level labor laws and evolving workplace protections to new compliance expectations around pay equity and hybrid policies, HR teams are navigating a constant wave of regulatory updates. It’s not just about reacting anymore; it’s about anticipating risk, aligning stakeholders, and taking a smarter, proactive stance. In this session, we’ll cut through the noise and help you focus on what matters.

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“girl boss” artwork in the women’s bathrooms, interview focused on conflict with coworkers, and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. “Girl boss” artwork appeared in the women’s bathrooms A few days ago, new artwork appeared in all of the women’s bathrooms in our building (and we’ve confirmed that it’s only the women’s bathrooms). This artwork is of the inspirational “girl boss” variety, with phrases like “I am motivated to achieve my goals!

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The Top 13 Metrics that CEOs Should Measure for Strategic Success

LSA Global

What CEOs Should Measure for Strategic Success CEOs are responsible for the company’s overall decisions and performance. Knowing what CEOs should measure for strategic success is crucial for making informed decisions and steering the company to where it wants to go in a way that makes sense. While the specific strategy success metrics vary across different industries and different strategies, metrics tend to fall into four overall buckets: Financial, Customer, Employee, and Other.

Metrics 68
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Podcast: The Power of the Physician's Pen

Kellogg Insight

We rely on doctors to keep us healthy. In episode 2 of our 5-episode series, “Insight Unpacked: American Healthcare and Its Web of Misaligned Incentives,” we learn at what cost.

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Stay Connected to Your Team’s Reality

Thought Leaders LLC

Staying in touch with your team’s day-to-day challenges is important. It shows you’re willing to get out there, get dirty, and understand their jobs. One of the worst types of leaders to work for is the one who’s checked out—the one who has no basis in reality or understanding of what their team does. These individuals don’t always appreciate the hard work that the team does.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.