Sat.Jun 29, 2024 - Fri.Jul 05, 2024

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No Team Charter? No Problem! Create a Winning One with These Easy Steps

Lolly Daskal

A team charter is a crucial component of team success, acting as a guiding document that outlines the team’s objectives, roles, and operational guidelines. In my role as an executive leadership coach, I’ve observed that teams with a clear and comprehensive charter exhibit enhanced clarity, collaboration, and accountability. But what exactly goes into a successful team charter?

Accounts 118
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How AI Can Change the Way Your Company Gets Work Done

Harvard Business Review

AI offers many ways to enhance a company’s overall internal capabilities and skills. AI can be used to infer skills from employee profiles and their activity. AI can be used to classify learning content and make it more applicable and accessible for the whole workforce, as well as making learning more personalized to each individual. AI can be used to summarize, recommend, and augment learning content.

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Trending Sources

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Thought Leadership Marketing – Moving from Frustration to the Flywheel Effect

Peter Winick

Transcript Hi there, it’s Peter Winick. I’m the founder and CEO at Thought Leadership Leverage, and here’s the idea that I’d like to share with you today, and that’s this: When you first start, or even when you’re not first starting but when you’re first making really deliberate efforts to use your thought leadership as a marketing tool to get it out there consistently, to blog more, to put out more videos, to be a guest on podcasts, there’s this c

Marketing 100
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How Trade Associations Stay Optimistic

Association Now Leadership

Despite plenty of uncertainty, a new survey says trade-group execs remain positive, thanks to efforts to move beyond advocacy. These might be complicated times domestically and globally, but trade associations feel like they’re well-equipped to handle them. The 2024 Trade Association Executive Survey, released last month and produced by Potomac Core Association Consulting with Edge Research and Vetted Solutions, found that a majority of trade-association CEOs (57 percent) rate their organization

Revenue 115
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How to Leverage AI in EX & HR Service Delivery

Speaker: Miriam Connaughton and Donald Knight

Learn how leading companies leverage AI to transform the employee experience, at scale. We'll debunk myths and showcase practical tools to help you confidently integrate AI into your EX strategy. Learn to personalize experiences, automate tasks, and streamline processes for a holistic approach. Leave energized and ready to champion AI as the key to a thriving workforce.

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4 Important Phrases That Build a Culture of Collaboration

Lolly Daskal

Fostering a collaborative culture is essential in today’s interconnected workplace. A study by Queens University of Charlotte found that nearly 75% of employers rate teamwork and collaboration as ‘very important’ Yet, creating such an environment extends beyond mere team activities; it’s rooted in communication. As an executive leadership coach, I have seen the power of language to create a cohesive and collaborative team atmosphere.

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3 Steps to Cultivate an Innovator’s Mindset

Harvard Business Review

If you want to move up the corporate ladder, you need to do more than meet deadlines and produce strong results. Employees who quickly move up often have an innovator’s mindset. These people ultimately position themselves as valuable assets by questioning assumptions and pushing their organizations to stay competitive. By consistently bringing fresh ideas to the table and demonstrating a proactive approach to problem-solving, they naturally attract the attention of higher-ups.

Assets 140

More Trending

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the burnt bagel, the excessive candor, and other reply-all email catastrophes

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s the day before a long weekend and I expect traffic to plummet, so to send you off into the holiday with something fun, here are 10 reply-all horror stories that have been shared here over the years. 1. The burnt bagel My first or two week at a new job, someone burned a bagel in the toaster, which resulted in the firm alarm going off.

Manager 112
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How to Design a Leadership Development Plan That Transforms Your Career

Lolly Daskal

Creating a leadership development plan is a critical step in forging a successful career path. A McKinsey study reveals that 70% of employees who received effective leadership training improved their job performance. This plan is more than a roadmap; it’s a commitment to personal growth and professional excellence. As an executive leadership coach, I have seen firsthand the profound impact a well-structured leadership development plan can have on an individual’s career.

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3 Lessons from The Washington Post’s Leadership Turmoil

Harvard Business Review

The leadership questions surrounding new Washington Post CEO Will Lewis serve as a case study in the challenges of bringing in an outsider to lead an organization, highlighting the importance of transparency and alignment with company values. This article offers three lessons leaders can draw from it — as well as advice on how the Post and Lewis can move forward.

Manager 132
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Why Adaptability Makes You an Asset in Today’s Job Market

Thought Leaders LLC

Adaptability can propel your career with confidence and resilience by helping you learn how to be comfortable in changing environments and pivot quickly. Today’s guest post is b y Paul Bramson, CEO — The Paul Bramson Companies Today’s job market is characterized by rapid technological advancements, globalization, and shifting market demands, leading to constant changes.

Assets 112
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Engage, Empower, Excel: Transforming Performance in the New Era of Work

Speaker: Radhika Samant and Adri Glover

The world of work has fundamentally changed. The series of waves that the pandemic began have rippled through the Great Resignation, quiet quitting, the Great Regret, and other eloquent phrases that boil down to the same thing: people aren’t engaged at work or enabled to perform at their best. The truth is that engagement and enablement is more important than ever, but how we do it is the critical differentiator for many organizations.

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What Is Poaching Employees? The Legalities & How To Deal With Employee Poaching

AIHR

Poaching employees (also known as employee poaching or talent poaching) is nothing new but remains a hotly debated hiring practice. And despite what its name may suggest, it’s perfectly legal. But what do HR professionals make of it? According to a Skynova survey of 600 full-time employees with staffing responsibilities, 71% think poaching employees is simply part of doing business.

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This Is How You Deal With A Co-Worker Who Is Manipulative

Lolly Daskal

Dealing with a manipulative co-worker can be one of the most challenging aspects of the workplace. According to a study by the University of California, Berkeley, around 20% of corporate leaders display manipulative tendencies. While this trait isn’t confined to leadership roles, its presence in any team member can create a toxic work environment.

Assets 118
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How Companies Can Mitigate AI’s Growing Environmental Footprint

Harvard Business Review

As artificial intelligence (AI) becomes increasingly ubiquitous in business and governance, its substantial environmental impact — from significant increases in energy and water usage to heightened carbon emissions — cannot be ignored. By 2030, AI’s power demand is expected to rise by 160%. However, adopting more sustainable practices, such as utilizing foundation models, optimizing data processing locations, investing in energy-efficient processors, and leveraging open-source collaborations, ca

Energy 122
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“girl boss” artwork in the women’s bathrooms, interview focused on conflict with coworkers, and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. “Girl boss” artwork appeared in the women’s bathrooms A few days ago, new artwork appeared in all of the women’s bathrooms in our building (and we’ve confirmed that it’s only the women’s bathrooms). This artwork is of the inspirational “girl boss” variety, with phrases like “I am motivated to achieve my goals!

Manager 105
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Unlock Hidden Talents: The SBO Blueprint For Success

Speaker: Brian Richardson

With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, understanding SBO is critical. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in upskilling. You'll leave with a comprehensive understanding of Skills-Based Organization (SBO), tailored insights into your organization's current capabilities, and a toolkit of effective strategies.

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Can You Think Yourself Thinner?

Nir Eyal

As a clinically obese teen, my parents were desperate to get me to a healthy weight. My mom coaxed me on a walk through our boring, middle-class Central Florida suburb every Sunday. The road we walked was paved with good intentions, but for me, it was hell: the heat and humidity, the painful chafing between my thighs, the inevitable embarrassment of applying Vaseline to said chafing. … If I was going to suffer, I would need a reward, and it had better be a good one!

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Innovation Requires an Environment of Creative Risk

Kellogg Insight

If you really want to change paradigms, you must be willing to accept that there is no such thing as true innovation without risk.

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How to Structure Customer Service Calls to Boost Satisfaction and Sales

Harvard Business Review

Researchers found that service agents yield better results when they use warm language to start and end conversations, focusing on problem-solving in the middle.

Sales 129
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pushing back on unreasonable reference requests: a success story

Alison Green

This post was written by Alison Green and published on Ask a Manager. Here’s a success story from a reader. I just wanted to share a quick success I had today. I’ve seen a lot of comments/posts on your site about reference companies that are very pushy about trying to get their long surveys completed. I got an email this morning asking me to provide four references to SkillSurvey, and it sounded like one of companies that have demonstrated concerning behavior, so I did a little more

Manager 103
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Mastering Remote Onboarding: Proven Strategies for Seamless New Hire Integration

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.

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Gratitude Shapes Your Future

Leadership Freak

Gratitude is poison to envy, resentment, regret, anger, and anxiety. Ungratefulness makes you ugly. Many things in the world invite you to be an ingrate. This post offers simple practices to face negativity. I'm interested in your suggestions.

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Leading Thoughts for July 4, 2024

Michael McKinney

I DEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Peter Block on freedom and accountability : “Freedom being the choice to be a creator of our own experience and accept the unbearable responsibility that goes with that. Out of this insight grows the idea that perhaps the real task of leadership is to confront people with their freedom.

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How Part-Time Senior Leaders Can Help Your Business

Harvard Business Review

Bringing on seasoned leaders in “fractional” roles can help companies gain expertise without the expense and commitment of a full-time hire.

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my coworker wears pro-gun t-shirts, custodian brings me food, and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. My coworker wears pro-gun t-shirts I work at a financial/banking company where we have a “dress for your day” dress code. Most internal employees wear jeans everyday. My coworker has started to wear NRA apparel in the office. He’s always struck me as an odd person so I have tried to avoid him, but the shirts make me uncomfortable.

Banking 101
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Change Management 101: A Practical 3 Part Guide

Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.

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5 Leadership Solutions for Handling Problematic Team Members

Lolly Daskal

Navigating the complexities of team dynamics is a critical aspect of leadership. Harvard Business Review reports that 75% of cross-functional teams are dysfunctional due to problematic behaviors. Leaders must be equipped with effective strategies to manage and transform challenging team members. As an executive leadership coach, I’ve helped many leaders turn difficult situations into opportunities for growth and learning.

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What is the Gouge?

Michael McKinney

N AVY SEALs talk about the Gouge. But what is it? It’s not a thing but mental readiness—a preparedness that is based on some foundational beliefs. It is a place you bring yourself and others to mentally. It is defined by Admiral and former Navy SEAL Bob Harward in The Gouge! , as “the contract we all have with humanity, sharing the best of everyone for the collective well-being of all.

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Research: How Family Motivates People to Do Their Best Work

Harvard Business Review

Family is one of the most important things in most people’s lives, across cultures and geographies. Yet, the idea that family can be motivational at work has been overlooked. Instead, in the past, family has been mostly seen as competing with work for an employee’s finite resources, like their time and energy. A large body of research on work-family conflict drew on this notion and illustrated how work and family domains create conflicting demands and interfere with one another.

Energy 118
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do I need to ensure my nipples are never visible through my work clothes?

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I am a mid-40’s woman working in an office setting at a university and would describe our dress code as office casual. I don’t dress in a manner that might be considered revealing or sexy, but have protruding nipples which are visible through my shirt regardless of whether it is cold or not.

Manager 100
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Thriving as a Lean & Mean HR Machine

Speaker: Kjerstin Greene and Adri Glover

Feeling like you’re drowning in HR responsibilities? If you’re an HR professional with little or no additional support, or in a non-HR role juggling HR tasks with other responsibilities, you likely wear many hats – from recruitment and onboarding to benefits and employee engagement. This can be overwhelming, but Adri Glover and Kjerstin Greene are here to help!

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After Prison, Opportunities Are Hard to Come By. Enter Entrepreneurship.

Kellogg Insight

Labor-market discrimination is driving many formerly incarcerated people, particularly Black individuals, toward entrepreneurship.

Marketing 102
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Leading Innovation with Natalie Turner

Viima

We've returned with yet another Innovation Room Podcast episode. In this conversation, Colin was joined by Natalie Turner to talk about the inspiration behind The Six 'I's® model, lessons she learned while working in Asia, and explore the challenges and opportunities in the ever-evolving innovation landscape.

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How to Salvage a Useful Process That Isn’t Working Anymore

Harvard Business Review

It is a familiar story in health care and many other settings: the performance of an innovative process deteriorates over time. Instead of automatically discarding it, organizations should understand the causes. They may then decide to redesign and reimplement the process. Using the reimplementation of a surgical checklist at Singapore General Hospital as an example, this article explains how to conduct a reimplementation.

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should I address the feedback from an anonymous survey?

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: My company did an employee survey. It really was anonymous (no names and anything that could be de-anonymizing was scrubbed from the results I can see) but my department is small enough that I have a good idea about who gave each rating, including who gave a tiny bit of negative feedback about me.

Manager 97
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Cultivating Engagement: Strategies and Actionable Plans for Success

Speaker: Alberta Johnson

Once upon a time, in the bustling world of corporate landscapes, HR professionals like you were the unsung heroes. Your mission: to unlock the secrets of employee engagement and transform workplaces into thriving communities. 🦸 🏢 Join us in our upcoming webinar to uncover why engagement is the magic ingredient for organizational success.