Sat.Oct 17, 2020 - Fri.Oct 23, 2020

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How to Live Up to Your Aspiration – Not Down to Your Disappointment

Leadership Freak

You can’t control everything, but you can control responses. Don’t give control to disappointments. How disappointment controls life: Disappointment controls life when you say, “I won’t bring my best because I’m disappointed.

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Practicing Empathy – The Five L’s

Kevin Eikenberry

Empathy – understanding the feeling and emotions someone is feeling as a way to provide solace and support while building understanding and trust – is a critical leadership skill. I’ve written and recorded several messages about empathy in the past few months, because this practice is more important than ever. In the past, I’ve tried […]. The post Practicing Empathy – The Five L’s appeared first on Kevin Eikenberry on Leadership & Learning.

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Three Classic Negotiating Mistakes

Dan McCarthy

Guest post by Clint Babcock: Recently I was teaching a class on negotiation for salespeople. I set up a buyer–seller role play scenario and I asked two participants to work through the scenario in front of the rest of the class. Both were provided with the pertinent information they needed to secure a good deal; all. Read More. The post Three Classic Negotiating Mistakes appeared first on Great Leadership by Dan.

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Grow Your Business with these 14 Amazon Leadership Principles

Vantage Circle

What drives your workforce? What style of leadership your workforce best identifies with? Do you follow set rules and principles? Amazon seems to have figured out the answers to all the above mentioned questions. Jeff Bezos, the CEO of Amazon, is one of the most followed business world leaders. While mentioning Amazon's remarkable success, he says- "We use our Leadership Principles every day, whether we're discussing ideas for new projects or deciding on the best approach to solving a proble

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The Hidden Skills That Separate Good Leaders from Great Ones

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult

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How to Build Relationships that Maximize Performance at Work

Leadership Freak

Part of me just wants to be left alone so I can do my work. But success requires positive relationships. Why positive work relationships matter: Shared knowledge.

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Mute Yourself, Not Your Team – Remarkable TV

Kevin Eikenberry

We’ve all been in virtual meetings where a participant (maybe it’s you?) mutes themselves at the start and remains muted for the entirety of the meeting. And while there are a variety of reasons and situations where muting makes sense (I’ll review them in the video), there are even more reasons why you should UNMUTE […]. The post Mute Yourself, Not Your Team – Remarkable TV appeared first on Kevin Eikenberry on Leadership & Learning.

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A Definitive Guide on Diversity and Inclusion in the Workplace

Vantage Circle

The importance of diversity and inclusion, popularly known as D&I, is gaining momentum in the professional scene. More and more companies are focusing on being diverse by incorporating D&I policies at all workforce levels. “Companies that embrace diversity and inclusion in all aspects of their business statistically outperform their peers.” – Josh Bersin.

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Asking a Question Costs Less Than Having an Answer

Leadership Freak

Control freaks fear freedom. But treating people like robots never inspires. Control-freak-leaders deliver narrow results. Choices inspire ownerships and instill responsibility. Every decision you give someone communicates trust, confidence, and respect.

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The Remarkable Leadership Podcast is Now Live

Kevin Eikenberry

We’ve been recording The Remarkable Leadership Podcast since July of 2016. To date, I’ve had conversations with over 230 leadership experts and expert leaders. From the beginning, it has been my goal to make this the most engaging, entertaining, and useful leadership podcast available. Each conversation focuses on informing, inspiring, and encouraging leaders to learn, […].

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Become A Young Professional Who Wins At Work And Life

Eric Jacobsen Blog

Good books I like to share. Really good books I like to share with lots of people. And, Nathan Magnuson ’s latest book, StandOut! Become a Young Professional Who Wins at Work and Life , is a really good book you, and lots of people, should know about. Written by a humble, wise, insightful millennial, Magnuson provides a timely resource to help young professionals excel in the workplace and beyond.

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Future of HR: Navigating Transformation in the Digital Age

Speaker: Jeremy York

Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.

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10 Best Performance Management Software 2020

Vantage Circle

Table of Contents. What is Performance management system? 6 techniques of Performance Management. Top 10 Performance Management Software in 2020. Performly. Assessteam. Synergita. Leapsome. Reflektive. Performyard. Saba TalentSpace. 7Geese. ClearCompany. Profit. Comparison Based on Pricing. What is Performance Management System? As much as it is important for managers to monitor the performance of their employees, it is equally vital for the employees to receive feedback on their performances.

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A Moral Dilemma at Dunkin

Leadership Freak

We stop at Dunkin when we travel, but with COVID the restrooms are closed and drive-thru is the only option. The line was out in traffic, but we stopped anyway. Mrs.

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Giving feedback remotely

Know Your Team

Here are 5 practices for giving feedback remotely that help encourage behavior change even at a distance. “Lost in translation” only begins to describe the perils of giving feedback remotely. How do you tell someone that their tone needs to improve, without your own tone offending them and hindering the likelihood that they’ll want to improve?

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Remember To Use TIPS When Providing Feedback To Employees

Eric Jacobsen Blog

Eric Harvey and Al Lucia wrote a booklet called, 144 Ways To Walk The Talk. They provide the following great advice about giving feedback: 1. Make it timely -- give your feedback as soon as possible to the performance. 2. Make it individualized -- tailor your feedback to the feedback receiver. 3. Make it productive -- focus your feedback on the performance and not the performer. 4.

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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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Project Communication: Why Is It So Hard?

Mike Griffiths

We all know the theory: Communications are critical to project success. You have probably heard advice such as communicate something “ five times in five different ways ” for it to stick, but why is it so hard? If people would just listen—or read what we send them—then communications would be easy, right? This may seem a reasonable assumption, but because we are part of the system, we are also part of the problem.

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Why Serve Employees When 47% are Thinking About Quitting Right Now

Leadership Freak

47% of workers are thinking about quitting right now.* Why expend time and resources serving people if they’re going to move on in 4 years? #1.

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Leader in Digital Learning Transformation | Accenture

Accenture: OrgDev

“I guess we’re not going to Chicago for training after all.

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Three To Do's For Leaders This Week

Eric Jacobsen Blog

Be Decisive A manager who can't make a decision or who can't make a timely decision will frustrate his/her employees. Equally bad, a lack of decision will impede the progress of the manager's team. Some managers make endless requests for data as a way to postpone their having to make a decision. Employees end up spinning in circles, slicing and dicing the information far beyond what is truly needed for the manager to make a decision.

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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5 Easy Ways To Influence Strong Organizational Commitment

Vantage Circle

Simply put, employee commitment is a by-product of when employees feel like they are a crucial part of an organization. The phrase " employee engagement " is often thought to induce the same meaning as employee commitment. However, there remains one stark difference. Engaged employees might not be committed. Similarly, a committed employees might be a disengaged one.

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Knowledge Base Software: The Ultimate Tool for Customer Self-Service Support

Sweet Process

Featured Bonus Content: Download the FREE Knowledge Base Software Checklist! You will get access to a checklist of features to look for in a software solution, to help you choose the best one for your team. Click Here To Download The Checklist. As a business owner, do you or your team members manually answer repetitive […]. The post Knowledge Base Software: The Ultimate Tool for Customer Self-Service Support appeared first on SweetProcess.

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Leader in Digital Learning Transformation | Accenture

Accenture: OrgDev

“I guess we’re not going to Chicago for training after all.

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Work Ethic For Leaders

Eric Jacobsen Blog

I really appreciate author Valerie M. Grubb 's broader than typical definition of work ethic for leaders , as she details it in her book, Clash of the Generations. Here is what she says defines work ethic for leaders : Honest. Be truthful in your dealings with employees, vendors, customers, and anyone else with whom you come in contact on behalf of the company.

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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Research-Backed Tips to Follow Through on Employee Engagement Commitments

LSA Global

Do Not Procrastinate – Follow Through on Employee Engagement Commitments. Putting off until tomorrow what you can or should do today is the classic definition of procrastination. Unfortunately, when it comes to employee engagement, most companies fail to fully implement employee engagement findings. The good news is that employees who see action after an engagement survey are twelve times more likely to be engaged the following year compared to those who do not see follow-up.

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“Serious” Leaders Need Self-Care, Too

Harvard Business Review

It’s not just a bunch of hippy-dippy nonsense.

Manager 19
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Lazy Employees: 10 Steps on How To Handle Them

Vantage Circle

A great workforce is a mix of good employees coming together to work towards a common goal. Here, the individual contribution of every worker is crucial. All your employees must do their work properly to get the best result as a team. In this regard, lazy employees pose a big problem. These are the workers that lack the drive and the will to do a job properly.

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The Three Categories Of Management Responsibilities

Eric Jacobsen Blog

Roger Fulton ’s book, Common Sense Management , offers this quick and easy-to-remember explanation of the three categories of management responsibilities : Supervision : Overseeing the work of other people. That means making sure that they do their work and meet the goals and deadlines as expected. Management : Bringing people and things together to be sure that the job gets done on time.

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Miss One Change, Face Major Risk: The New Compliance Crisis In HR And How To Fix It

Speaker: Ann Meyers Piccirillo

From rapidly changing state-level labor laws and evolving workplace protections to new compliance expectations around pay equity and hybrid policies, HR teams are navigating a constant wave of regulatory updates. It’s not just about reacting anymore; it’s about anticipating risk, aligning stakeholders, and taking a smarter, proactive stance. In this session, we’ll cut through the noise and help you focus on what matters.

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How to Overcome Sales Objections

LSA Global

Top Sellers Gracefully Overcome Sales Objections. Though it is surely discouraging to hear a buyer say “No” when you spent time and energy on a potential sale, it is not the end. Instead, it shows that your buyer is engaged and there is something for you to learn. According to sales negotiation training experts, it is up to you to figure out what’s standing in the way of a “Yes” and turn things around either now or in the future.

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Why Hiring During Covid Is Different Than in Previous Downturns

Harvard Business Review

Job candidates have more leverage than they once did.

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The Rainmaker's Credo

Eric Jacobsen Blog

How To Become A Rainmaker is a quick, instructional book that reveals the rules for getting and keeping customers and clients. Written by Jeffrey J. Fox , the handbook format provides you the best approaches to take to become a true rainmaker – one who brings clients, money, business, or even intangible prestige to an organization. One of the real gems in the book is Fox’s The Rainmaker’s Credo , which includes: Cherish customers at all times.

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How To Put People First In Your Workplace

Eric Jacobsen Blog

According to a survey as reported in John Baldoni’s book, Lead with Purpose , more than 80 percent of those surveyed say that leaders can best demonstrate that they truly do put people first by : Delivering intrinsic awards (comp time, bonuses, etc.). Offering developmental opportunities. Providing timely recognition. Promoting from within.

Manager 52
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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.