Sat.Oct 09, 2021 - Fri.Oct 15, 2021

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Getting Over FOMO, the Fear of Missing Out

Nir Eyal

FOMO, the "fear of missing out,” refers to the feeling of “anxiety that an exciting or interesting event may currently be happening elsewhere.” Most people at one time or another have been preoccupied by the idea that someone, somewhere, is having a better time, making more money, or leading a more exciting life. The post Getting Over FOMO, the Fear of Missing Out appeared first on Nir and Far.

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How HR Can Manage Rising Inflation: 8 Scenarios - AIHR

AIHR

Manager 255
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The 11 Best Ecommerce Customer Service Software Platforms

Help Scout Leadership

This list of 11 standout ecommerce customer service platforms will help you find the perfect tool to improve your company's customer support.

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Refreshed for the Future of Work

Kevin Eikenberry

The future of work for many will include new flexibility in when, where, and with whom people are working. Those changes mean leaders need to adjust their approaches and habits to be prepared for leading in the future. We have long said that while much about leadership hasn’t and won’t change (even with a pandemic), […]. The post Refreshed for the Future of Work appeared first on Kevin Eikenberry on Leadership & Learning.

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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A positive culture cares for the planet

Marcella Bremer

The pandemic caused an unprecedented change and the IPCC reported accelerated climate change. Organizational culture directs how organizations respond. A positive culture helps to navigate the necessary transitions. A positive culture is a planet culture. Long-term success and return on investment aren’t possible without care for our climate. What’s your contribution?

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3 Beliefs that Feel Right but Cause Harm

Leadership Freak

#1. Reaching goals provides fulfillment. You’re exhausted because you believe the myth of reaching goals. The only thing achievement provides is the opportunity to look for the next goal.

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How Important is Confidence?

Kevin Eikenberry

That is a broad question – how important is confidence? Let me narrow it down just a bit – how important is confidence at work? Now that we have framed the question, let’s create a useful answer for you. In short – it more important than you may realize. I could share research to help […]. The post How Important is Confidence? appeared first on Kevin Eikenberry on Leadership & Learning.

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Choice Architecture: Your Decisions Aren’t Entirely Yours (Interview with Eric Johnson)

Nir Eyal

The post Choice Architecture: Your Decisions Aren’t Entirely Yours (Interview with Eric Johnson) appeared first on Nir and Far.

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3 Pursuits that Set You Free

Leadership Freak

Need reveals lack. The more you need something, the less you have it. A hungry belly lacks food. Leaders who need status lack self-confidence. 3 dangers of pursuit: #1. Persecution: Need persecutes.

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Why Customers Ask Vague Questions (and What To Do About It)

Help Scout Leadership

It’s frustrating when customers don’t give you the details you need in order to help them, but they aren’t being lazy. Here’s how to understand and address the root cause of vague questions.

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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Why “Hybrid” is the Right Word Right Now – Remarkable TV

Kevin Eikenberry

Several years ago, we started using the words “hybrid teams” to describe a team where there are some people working in a physical office and there are some people who work virtually outside of the office. And while we started using this word well before the pandemic made it a household term, we believe that […]. The post Why “Hybrid” is the Right Word Right Now – Remarkable TV appeared first on Kevin Eikenberry on Leadership & Learning.

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Why Do You Need A Buddy System At Work?

Vantage Circle

Starting a new job can be exciting but nerve-wracking at the same time: new colleagues, new culture, and a whole new level of responsibilities. New hires need a little extra help along the way to get settled in their new roles—something like a buddy system at work. The buddy system is a method of training that many people still use today. As a child, you were probably assigned a buddy or a student mentor at school.

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4 Practices of Kindness that Make You Glorious

Leadership Freak

Everything stops in our house with the first snow. My wife joyfully calls, “It’s snowing.” We gaze like children. Sometimes we stand close.

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Communication on the Moon

CMCrossroads

While watching For All Mankind , an American science fiction series on AppleTV+, Derk-Jan has recognized 3 take-aways that will assist with agile collaboration and communication.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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The Ultimate Process Documentation Software Guide

Sweet Process

Featured Bonus Content: Download the FREE Checklist for Successful Business Process Documentation! Click Here To Download It. Imagine being able to get a full grasp of all the systems and processes in your organization without the hassle. Onboarding shouldn’t require new employees to jump through hoops to complete their daily tasks. Meanwhile, your organization needs […].

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Gap Analysis: What It Is And How To Implement

Vantage Circle

As new trends and dynamics emerge, companies must adapt to these changing standards. But, to understand what you are missing out on, you must conduct a gap analysis as soon as possible. New developments are part of evolving work culture. However, what suits best for a smoother workflow needs to be acknowledged in time. But the major roadblock is that we have very little knowledge about the things we need to focus on.

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5 Symptoms of Self-Deception That Trap Unsuspecting Leaders

Leadership Freak

“The ingenuity of self-deception is inexhaustible.” Hannah More The belief that you never lie to yourself means you’re trapped by self-deception. Dangers of self-deception: #1. Self-deception limits potential. Growth depends on self-awareness.

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How to Improve Employee Engagement: 5 Tips

Walk Me

Knowing how to improve employee engagement is essential for any manager. Employee engagement, after all, determines how productive the workforce is. It also affects other employee metrics such as employee retention and employee sentiment. These, in turn, can affect the costs associated with hiring new employees, the work environment, the employer brand , and more.

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HR Meets AI: The New Way of Keeping Large Workforces Connected and Engaged

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

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Client Intake Forms: A Full Guide to New Client Satisfaction and Retention

Sweet Process

Featured Bonus Content: Download the FREE Checklist for an Effective Client Intake Form! Click Here To Download It. Your business is trending on social media for the wrong reason. A dissatisfied client posted a video about their unpleasant experience at your business. You watch the video and then realize that there was a miscommunication between […].

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The Role Of Transparency In Improving Employee Engagement

Vantage Circle

Job openings are at an all-time high, and employees are quitting in record numbers. In a pandemic-influenced economy, it can be tough to keep engagement and productivity high. That's why transparency in the workplace is more important than ever. Right now, employees feel uncertain about their job security and their future. They're scared about the impacts of the pandemic, business closures, and economic factors.

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Constraints, Creativity, and the No. 2 Highest Paid Dead Celebrity

Leadership Freak

The highest paid dead celebrity of 2020 was Michael Jackson. No. 2 on the list is the children’s author, Dr. Seuss. He died in 1990. According to the Associated Press, Seuss earned $33,000,000.

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What Are Human Resources Management Systems? [An HRMS FAQ]

Walk Me

Are human resources management systems worth the investment? In this post, we’ll learn what these platforms do, their core features, and whether they are worth the investment. What Are Human Resources Management Systems (HRMSs)? A human resources management system, or HRMS, is designed to do exactly what its name suggests: Assist HR managers with core HR management tasks, from overseeing attendance to performance management Integrating HR software with other organizational software Providi

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How To Empower Your Workforce With Modern Fertility Benefits

Speaker: Andrea Wuchiski

In an era where a workforce spans multiple generations, HR managers and Total Rewards leaders face the unique challenge of designing benefits packages that cater to diverse employee needs. This session will delve into how comprehensive fertility benefits can bridge generational gaps, support employees’ health, and enhance workplace satisfaction. Join us for an insightful session that highlights the strategic importance of fertility benefits in today’s competitive job market.

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How TechQuarters Overcame Tribal Knowledge By Creating Effective Business Processes and Procedures

Sweet Process

TechQuarters’ CEO Chris Dunning and Operations Director Mark O’Dell are committed to helping small- to medium-sized businesses leverage opportunities in the cloud. With over a decade of experience under their belts, they have mastered the art of planning, moving, supporting and training users as they migrate their IT online. But it wasn’t always so easy. […].

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35 Positive Feedback Examples For Employees

Vantage Circle

When delivered in a thoughtful and empathetic manner, employee feedback has the power to enhance the relationship between you and your people. But, given that you're searching for "positive feedback examples," I'm guessing you already are aware of that. In layman's terms, positive feedback is the process through which one person recognizes and appreciates another person's accomplishments.

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9 Actionable Knowledge Base Metrics to Start Tracking Today

Help Scout Leadership

Here are 9 actionable knowledge base metrics to start tracking today to better understand how your knowledge base is performing.

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Overcoming 5 Challenges of HCM Adoption

Walk Me

Effective HCM adoption can streamline HR processes across the organization, enhancing critical employee metrics across the board, improving business outcomes, and generating positive ROI for the organization. However, adopting any enterprise-grade SaaS platform, such as HCM platforms, comes with challenges. Below, we’ll look at a few ways to overcome these challenges and accelerate the adoption of an HCM platform.

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Behind The Curtain: How Todays Political Climate is Steering HR and DEI in 2025

Speaker: Hanh Nguyen

In today’s ever-changing world, HR professionals often find themselves juggling conflicting priorities - especially when external factors seem out of their control. As we traverse the unpredictable waters of the current political and economic landscape, we find ourselves at a crossroads. For HR leaders, understanding how these external forces shape our diversity, equity, and inclusion efforts is crucial.

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How AEJuice Used Optimal Training and Knowledge Base to Build a More Effective Customer Support Team

Sweet Process

Jacob Syrytsia, Chief Executive Officer at AEJuice, is the go-to person if you want to create videos to promote your business online. Today, his business is worth $2 million in revenue, but it didn’t happen overnight. He had to build his business from scratch. Getting buy-ins from customers presented a challenge. Despite having a good […].

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How to Lead When Things Are Vague

LSA Global

Forget Certainty as a Leader The higher up you get in an organization, the more you can forget about having all the answers and seeing clearly into the future. It is just not feasible. As much as you would like to understand all the implications and ramifications of the decisions you make as a leader , you must face the fact that many of the decisions you need to make will require that you lead when things are vague.

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Build Better Customer Relationships With New Targeted Messages

Help Scout Leadership

We’re excited to announce major updates to our Messages product. Learn how to deliver proactive support with Help Scout's targeted messages.

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5 Keys to a Hybrid Employee Onboarding Process

Walk Me

Employee onboarding in the remote era is just as important as it was before 2020, when the WFH trend transformed workplaces around the globe. How Employee Onboarding Impacts Engagement and Productivity. Onboarding sets the tone for the rest of the employee’s relationship with a company since it forms an employee’s first impression of the company.

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Engage, Empower, Excel: Transforming Performance in the New Era of Work

Speaker: Radhika Samant and Adri Glover

The world of work has fundamentally changed. The series of waves that the pandemic began have rippled through the Great Resignation, quiet quitting, the Great Regret, and other eloquent phrases that boil down to the same thing: people aren’t engaged at work or enabled to perform at their best. The truth is that engagement and enablement is more important than ever, but how we do it is the critical differentiator for many organizations.