Sat.Jan 29, 2022 - Fri.Feb 04, 2022

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Overcoming Leadership Fatigue

Kevin Eikenberry

Leading is hard enough in “normal” times. But the times in which we are living and leading are far from normal. Supply chains, viruses, economic changes, and changes in expectations, needs, and demands can all create exhaustion. Sure, a big challenge can create a spike in engagement and focus, but we can’t survive on adrenaline […]. The post Overcoming Leadership Fatigue appeared first on Kevin Eikenberry on Leadership & Learning.

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13 common red flags in a relationship to look out for

BetterUp

Jump to section. What are red flags in a relationship? 13 red flags in a relationship to look out for. Yellow flags vs. red flags. How to approach red flags in a relationship.

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How Narcissism At Work Is Destroying Your Company Culture

Vantage Circle

Do you work in an environment where some coworkers seem to go out of their way to draw everyone's attention to themselves? If that's the case, you're most likely dealing with a textbook case of narcissism at work. You might not notice narcissism. However, if it goes unnoticed, it can severely influence your culture, people, and engagement levels in a negative manner.

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How to Get a Friend to Put Away Their Phone Without Being a Jerk

Nir Eyal

Are we ever exclusively in our friends’ company? Our phones are almost assuredly present and ready to interrupt us with a poorly timed notification. Who hasn’t seen a friend divert their attention, mid-conversation, to reflexively check their phone? Most of us simply accept these interruptions as a consequence of our times. But there's something you can do about it.

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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How to Deal with Difficult Customers

Help Scout Leadership

Every support person needs to know how to deal with difficult customers. Read about different types of difficult customers and the best ways to help them.

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Three Cultures You Must Consider – Remarkable TV

Kevin Eikenberry

Organizational culture has been an important topic for a number of years, but right now, as I’m recording this video at the beginning of 2022, culture has never been a bigger focus. Organizations around the globe are trying to figure out what the future of their workplace will look like. And rightfully so, they’re concerned […]. The post Three Cultures You Must Consider – Remarkable TV appeared first on Kevin Eikenberry on Leadership & Learning.

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5 Best Practices for Planning an Internal Ideation Process

Viima

We’ve all been at some point in one of those meetings where we’re asked to come up with out of the box ideas for new campaigns, products, or solutions to various issues. Sometimes we might feel under pressure, but even so, the approach can bring results, especially in smaller organizations. However, these are usually quick fixes, and when it comes to staying ahead of the curve and be innovative, you need more than a brainstorming session.

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What is Employee Engagement? Everything You Need To Know

Vantage Circle

This is the ultimate guide on employee engagement for business leaders. You’ll understand what engagement is. What is it not? Why are we even talking about it? I’ll also cover some new strategies that work great. So let's get to it. Employees are the heart and soul of an organization. If your workforce is enthusiastic and engaged at work, your business is more likely to thrive.

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The 13 Best Intercom Alternatives for Customer Support in 2022

Help Scout Leadership

If you’re looking for a better option than Intercom for your business, we’ve got you covered. Take a look at these 13 Intercom alternatives.

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Celebrating art, allyship, and authors for Black History Month

BetterUp

There’s something special about reading a book. Books don't care about your gender, economic background, or race, and there's no better way to try out walking in another person’s shoes for a while.

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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Questions Proactive People Ask

Leadership Freak

You’re doomed if you can’t change direction. A turbulent world requires you to be light on your feet. But you can’t get anywhere when you constantly change direction.

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9 Best Human Resources Management Certifications for 2022

AIHR

Like most other aspects of the world of work, skills are and have been subject to intense change at a rapid pace. Whereas the longevity of professional skills used to be 10 to 15 years, it has now been reduced to an average of 5 years, with more technical skills at just 2.5 years or less, according to IBM. For HR professionals, this means that if they want to truly add value to their organization, they need to continuously work on building their skills and enhancing their qualifications.

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How to Revive Your Daily Standup

Agile42

For an agile coach, the daily standup forms a great opportunity to observe the team and ask some coaching questions. Continue reading How to Revive Your Daily Standup at agile42.

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10 creative interview questions to up your recruiting game

BetterUp

Jump to section. Why should you ask creative interview questions? Tips for asking creative interview questions. Types of creative job interview questions. 10 unique interview questions and what they reveal.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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How Managers Confront Us/them-thinking and Win

Leadership Freak

Us/them-thinking comes naturally to everyone, even children. Imagine giving blue shirts to one group of children and yellow to another. Us/them-thinking will animate perception quickly.

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Help Desk Software: What To Look For and Must-Have Features

Help Scout Leadership

Discover the top help desk features, learn how to evaluate them, and determine which are most valuable and necessary for your team.

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How to Revive Your Daily Standup

Agile42

For an agile coach, the daily standup forms a great opportunity to observe the team and ask some coaching questions. Continue reading How to Revive Your Daily Standup at agile42.

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Self directed learning is the key to new skills and knowledge

BetterUp

Jump to section. What is self-directed learning? Why should you try self-directed learning? What is the self-directed learning process? 6%20learning%20process%20steps%20(with%20examples) %20 Self-directed learning supports your continuous growth.

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HR Meets AI: The New Way of Keeping Large Workforces Connected and Engaged

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

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3 Ways Tom Brady Was Extraordinary and You Can Be Too

Leadership Freak

I’ve been a fan of New England sports teams since I was a kid. But when Tom Brady went to Tampa Bay, I started rooting for the Buccaneers.

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Flux: 8 Superpowers for Thriving in Constant Change

Kevin Eikenberry

Are you experiencing flux or continuous change? Chances are you are almost laughing at how obvious your answer is. Here is another obvious question: Would you like to thrive in times of change (like now)? Would you like some concrete tactics to help you deal with the realities and emotions of constant change? April Rinne […]. The post Flux: 8 Superpowers for Thriving in Constant Change appeared first on Kevin Eikenberry on Leadership & Learning.

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The Bizarre Truth Behind Leadership Burnout in 2022

Vantage Circle

What exactly do you think about when you hear the phrase "Leadership Burnout"? Among the images that immediately come to mind are physical exhaustion, mental fog, and emotional drainage. As a business owner, you are probably used to pulling yourself up and powering through. But how long can you go on like this before your health, business, or family suffers as a result?

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20 exit interview questions to ask your departing employees

BetterUp

Jump to section. What is an exit interview? Why it’s important to ask the right exit interview questions. 19 ideas for exit interview questions. What to do after the exit interview.

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How To Empower Your Workforce With Modern Fertility Benefits

Speaker: Andrea Wuchiski

In an era where a workforce spans multiple generations, HR managers and Total Rewards leaders face the unique challenge of designing benefits packages that cater to diverse employee needs. This session will delve into how comprehensive fertility benefits can bridge generational gaps, support employees’ health, and enhance workplace satisfaction. Join us for an insightful session that highlights the strategic importance of fertility benefits in today’s competitive job market.

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How to Maximize the Value of Anger

Leadership Freak

“84% of people surveyed said Americans are angrier today compared with a generation ago*.” Negative emotions can be useful, but they’re dangerous.

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Organization Redesigns Must Start With Customer Experience

AlignOrg

You need to provide a standout customer experience for your brand, growth, and bottom line to thrive. Digital technology has changed the way we live, socialize, and do business. We connect like never before through instant communication – sharing data, ideas, and innovations. Sometimes the evolution of how we conduct business causes leaders to forget that the why remains the same—it’s all about the customer.

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Boost Sales Maturity to Transform B2B Efforts | Accenture

Accenture

Drive your company toward future-ready sales. Learn how to help your sellers have an ongoing, evolving understanding of B2B customers and their needs.

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Managers, Individual Contributors Experience Belonging Differently

BetterUp

Depending on your perspective, the US is currently experiencing a labor shortage or a quality job shortage. But the upshot is the same: lower-paying jobs are becoming harder to fill and to keep filled, and people are finally asking why.

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Behind The Curtain: How Todays Political Climate is Steering HR and DEI in 2025

Speaker: Hanh Nguyen

In today’s ever-changing world, HR professionals often find themselves juggling conflicting priorities - especially when external factors seem out of their control. As we traverse the unpredictable waters of the current political and economic landscape, we find ourselves at a crossroads. For HR leaders, understanding how these external forces shape our diversity, equity, and inclusion efforts is crucial.

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Conversation Changing Books from Berrett-Koehler Publishers

Brett Koehler

A good nonfiction book doesn't just give you new ideas: it shifts your frame of reference for the entire conversation. During our decades in the publishing industry, we've always looked for authors with the eloquence and vision to reframe vital conversations about interpersonal relationships, public space, and the professional world. As both a certified B Corporation and California Benefit Corporation, we're legally accountable to people and the planet as well as profits.

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A Definitive Guide to Applying Standard Work to Your Business

Sweet Process

Featured Bonus Content: Download the FREE Standard Work Checklist! Click Here To Download It. What is the best way to work? Many people struggle with maximizing the time spent doing tasks so as to remain efficient and productive. To achieve work goals, it often feels like one needs to work longer and harder, though productivity […]. The post A Definitive Guide to Applying Standard Work to Your Business appeared first on SweetProcess.

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Now live ?? Our Performance Review Alternative

Know Your Team

If you’ve never been a fan of performance reviews, our tool + guide are for you. . Reviews are for books, movies, and restaurants. Reviews are not for people. The concept of “performance reviews” has always felt odd to you, as a result. As a leader, you want your team to continually level-up and improve – but a “performance review” doesn’t accomplish that.

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How to find your passion and discover your zest for life

BetterUp

Jump to section. What are passions? How to find your passion. Passions versus hobbies — What’s the difference? The power of Inner Work®. I’ve found my passion — now what?

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Engage, Empower, Excel: Transforming Performance in the New Era of Work

Speaker: Radhika Samant and Adri Glover

The world of work has fundamentally changed. The series of waves that the pandemic began have rippled through the Great Resignation, quiet quitting, the Great Regret, and other eloquent phrases that boil down to the same thing: people aren’t engaged at work or enabled to perform at their best. The truth is that engagement and enablement is more important than ever, but how we do it is the critical differentiator for many organizations.