Sat.Nov 16, 2024 - Fri.Nov 22, 2024

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Lead with Empathy, Speak with Candor | Kim Scott

Peter Winick

The Winning Formula for Building Trust and Accountability Peter Winick and Kim Scott discuss the transformative power of Radical Candor in leadership, emphasizing the importance of giving honest feedback with empathy. Kim shares how leaders can build trust and drive team success by balancing clear expectations with genuine care for their people. What happens when you mix radical candor with thought leadership?

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6 Ways Emotional Intelligence Helps Leaders Resolve Conflict

Lolly Daskal

Conflict is inevitable in any workplace, but how leaders handle these conflicts can make or break the team’s morale and productivity. Leaders with high emotional intelligence (EI) navigate conflicts with grace, turning challenging situations into opportunities for growth and deeper understanding. Emotional intelligence plays a key role in conflict resolution by fostering empathy, clarity, and an environment conducive to constructive dialogue.

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4 Ways to Lead Meetings That Work

Leadership Freak

Meetings that work energize talent. Principal #1 of meetings. Meetings give the illusion that something got done. “… one either meets or one works. One can not do both at the same time.” Peter Drucker Here are 4 ways to run meetings that work.

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Win Over Value Buyers and Key Mistakes to Avoid

LSA Global

How to Win Over Value Buyers + Key Mistakes to Avoid Studies highlighted by our microlearning experts show that more than half of all sales prospects are value buyers who focus on achieving measurable business outcomes. Sales leaders understand that these potentially high-value customers are looking for more than descriptions of product and service benefits.

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The Hidden Skills That Separate Good Leaders from Great Ones

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult

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Best New Leadership Book Of 2024

Eric Jacobsen Blog

Each year, after reading dozens of leadership books I select my pick for “best new leadership book” of the year. For 2024, that book is, Be The Unicorn: Data-driven Habits That Separate The Best Leaders From The Rest , by William Vanderbloemen (founder and CEO of Vanderbloemen Search Group). Even though this book came out in late 2023, it is better than any other leadership book I read during 2024, so that is why I choose it.

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What's The Best Free Live Chat Software? 8 Top Options

Help Scout Leadership

Learn why free live chat software could be a great addition to your support stack, and discover the top 8 options to consider in 2025.

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Worried About Artificial Intelligence? You Aren’t Alone.

UVA Darden

Worried About Artificial Intelligence? You Aren’t Alone. fosterl Fri, 11/22/2024 - 12:35 Image 25 November 2024 Data & Analytics Artificial Intelligence Simon Constable When ChatGPT launched two years ago, it threw generative artificial intelligence (AI) into the media limelight. While many in business saw the opportunities for increased efficiency, others expressed serious concerns at both extremes.

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10 Practical Tips On Making Friends With Someone

BetterUp

Discover 10 practical tips on making friends, including starting conversations, finding common ground, and building lasting connections.

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The Best Shopify Customer Service Apps: 8 Options for 2025

Help Scout Leadership

If you have a Shopify store, then picking a Shopify-friendly help desk is a must. Here are eight Shopify customer service apps for providing great support.

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Why Maya Angelou Believed in Anger

Leadership Freak

“I believe in anger. Anger’s like fire, it can burn out all the dross and leave some positive things." Maya Angelou Leadership can be frustrating. Here are some warnings and suggestions to help you get the most from hot emotion.

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Future of HR: Navigating Transformation in the Digital Age

Speaker: Jeremy York

Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.

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When Is the Best Time for Management Training: The Top 5 Scenarios

LSA Global

When Is the Best Time for Management Training ? Done right, management training is a critical component of leadership development because it equips managers with the skills and insights necessary to lead, manage, and coach their teams to higher performance. We know from organizational culture assessment data, however, that timing plays a crucial role in maximizing the impact of any customized training program.

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How to Create a 5-Year Plan: Real-World Examples and Actionable Tips

BetterUp

Learn how to create a 5-year plan to achieve your personal and professional goals. Discover practical steps, examples, and strategies for long-term success.

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How To Build Lasting Customer Relationships Using The Triple Fit Strategy

Eric Jacobsen Blog

“It’s time for companies to rethink their growth logic and strategy,” according to Christoph Senn and Mehak Gandhi , authors of the new book, Triple Fit Strategy: How To Build Lasting Customer Relationships And Boost Growth. The authors affirm that there would be much more value if companies no longer operated in a transactional buyer-seller relationship, but instead as a singular team.

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Effortless Purpose

Leadership Freak

If the Blues Brothers (1980 movie) knew their purpose so can you. Action disconnected from purpose persecutes your soul. Purpose fuels passion. Don't follow your passion, follow your reason to live. Other people reveal your purpose. Here's how.

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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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How to Be Systematic About Adopting AI at Your Company

Harvard Business Review

Leaders and companies everywhere recognize the transformative potential that AI holds for their business — but very few of them have a systematic plan for how to experiment with and adopt AI at scale. In this article, John Winsor offers one, based on the successful work that he and Jin Paik have done in recent years helping companies experiment with and adopt digital-talent platforms at scale.

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Improving Communication By Cracking The Communication Code

Tanveer Nasser

In this episode, I spoke with GiANT Worldwide co-founder Jeremie Kubicek about his book “The Communication Code” and the communication framework he developed with his business partner Steve Cochram to help people become more effective communicators.

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Use Storytelling to Thrive in Your Job

Refresh

Standing out and making meaningful connections with your colleagues can be challenging. However, there’s one powerful tool that… The post Use Storytelling to Thrive in Your Job first appeared on The Express Blog.

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Essential HR Templates To Prepare for 2025

AIHR

This HR template collection covers everything from an HR strategy template to an HR budget tracker, giving you the tools to streamline your processes and start the new year strong. Contents HR strategy canvas template HR strategy on a page template Prioritization matrix template HR KPI template HR budget template Headcount dashboard template HR strategy canvas template Start with this overarching framework for building or refining an HR strategy.

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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Why Isn’t Healthcare More Personalized?

Harvard Business Review

Currently, inefficiencies in healthcare practices can frustrate patients and lead to unnecessary pre-surgical tests or boilerplate after-visit instructions, among other issues. Personalized health care is a promising fix, but needs smart processes using automation and AI tools to reach its potential. Steps toward this goal include ensuring that the right building blocks are in place, and then focusing on high-volume, high-impact processes and the gathering of quality data through consistent proc

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The Ostrich Effect: Why We'd Rather Clean Toilets Than Face Our Bank Balance

UVA Darden

The Ostrich Effect: Why We'd Rather Clean Toilets Than Face Our Bank Balance fosterl Wed, 11/20/2024 - 08:47 Image 21 November 2024 Marketing & Sales Writing for The Conversation, Ray Charles “Chuck” Howard, an associate professor of business administration at the University of Virginia’s Darden School of Business, joins colleague Marcel Lukas of the University of St.

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The Key to Retention: Recognition

Refresh

Who doesn’t love hearing that they’re doing a good job at work? Recognition is about more than an… The post The Key to Retention: Recognition first appeared on The Express Blog.

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What Is Success? 10 Tips To Have Success In Life

BetterUp

Jump to section Success meaning and definition What does it mean to be successful?

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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How Can I Be a Better Leader? Start With These 5 Key Qualities

Chris LoCutro

A great leader does more than just manage people—they inspire, guide, and develop their team to reach new levels of success. On the flip side, poor leadership can poison your culture, even when you have talented individuals in your organization. It’s not just about having the right people; it’s also about ensuring that leaders are in the right seats.

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Reframe the Value Proposition of Diversity

Harvard Business Review

The word diversity appears to trigger a wide variety of emotions from its equally wide array of definitions. And in our current moment of political polarization, it appears to be getting worse. What if we could frame a value proposition for diversity that emphasizes the return on investment for the organization, benefits every individual and team, and is rooted in science and backed by empirical research?

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Why Express? Proven Processes Our Franchise Owners Love

Refresh

Express Employment Professionals Franchise Owners experience the freedom of operating their own local businesses, while receiving support and… The post Why Express? Proven Processes Our Franchise Owners Love first appeared on The Express Blog.

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The PIO Podcast: Laurin Parthemos

Kotter Inc.

The post The PIO Podcast: Laurin Parthemos appeared first on Kotter International Inc.

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Miss One Change, Face Major Risk: The New Compliance Crisis In HR And How To Fix It

Speaker: Ann Meyers Piccirillo

From rapidly changing state-level labor laws and evolving workplace protections to new compliance expectations around pay equity and hybrid policies, HR teams are navigating a constant wave of regulatory updates. It’s not just about reacting anymore; it’s about anticipating risk, aligning stakeholders, and taking a smarter, proactive stance. In this session, we’ll cut through the noise and help you focus on what matters.

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When Leaders Break Glass

Ed Batista

We've seen it countless times on fire alarms and panic buttons: Break glass in case of emergency. (The example above is from a San Francisco BART station.) It's a fitting figure of speech for a theme in my practice: When a client feels that their company's established processes are too slow or that employees are addressing a situation with insufficient urgency, they "break glass" and intervene to bypass those processes, generate the requisite urgency, and ensure that the issue is resolved now.

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Generative AI Is Still Just a Prediction Machine

Harvard Business Review

If you fail to understand the fundamental nature of these tools, you’ll inevitably use them incorrectly.

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Must-Know Management Roles for Aspiring Leaders

Refresh

Whether you’re searching for your first leadership role or have goals to climb the career ladder, there are… The post Must-Know Management Roles for Aspiring Leaders first appeared on The Express Blog.

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Building a Change Center of Excellence: Empowering Organizations for Adaptability and Long-Term Success

Kotter Inc.

The post Building a Change Center of Excellence: Empowering Organizations for Adaptability and Long-Term Success appeared first on Kotter International Inc.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.