Sat.Oct 19, 2024 - Fri.Oct 25, 2024

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How to Master Conflict Resolution

Harvard Business Review

Learning to navigate conflicts is not really a choice in today’s organizations. It’s an imperative. In this article, the author explains what conflict resolution is, why it’s an essential skill, and how to approach the conflict-resolution process. She offers four steps: 1) Try to see the situation from the other person’s point of view; 2) Pinpoint what the conflict is really about; 3) Think about your primary goal; and 4) Decide how to proceed.

Manager 28
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5 Powerful Words That Will End All Office Politics Immediately

Lolly Daskal

Office politics can be a major source of stress and frustration. It can decrease productivity, lower morale, and increase turnover rates. As an executive leadership coach, I have seen the negative impact of office politics on company culture. Completely eliminating office politics may be impossible. However, I have found that strategies can help minimize its effects.

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Performance Goals are Useful, but Learning Goals Transform

Leadership Freak

Performance goals are useful, but learning goals transform. Learning goals emphasize development. Performance goals target achievement. A leader told me he was learning a lot. I asked, “What are you learning?” He couldn’t name anything. You aren't learning if you don't know what you're learning. How to set learning goals.

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Leading Thoughts for October 24, 2024

Michael McKinney

I DEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Errol Doebler on being in the moment: “Emotions are simply a record of the past. We spend an inordinate amount of time on our negative emotions of the past, and, as such, we’ve become neurochemically addicted to them.

Manager 275
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The Hidden Skills That Separate Good Leaders from Great Ones

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult

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Mastering the Pitch: How to Capture Attention and Persuade with Purpose | Joanne Tombrakos

Peter Winick

Why Simplicity and Storytelling Matter More Than Ever Joanne Tombrakos shares how pitching is more about persuasion than selling, emphasizing the importance of grabbing attention quickly and building trust through storytelling. She explains why simplifying your message and delivering value fast are key to winning your audience. What does it take to grab your audience’s attention in the first few seconds?

Sales 266
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How to Hire The Best Job Candidate Just by Asking These 6 Simple Questions

Lolly Daskal

Hiring the right person for the job is one of the most critical decisions a leader can make. It can mean the difference between a high-performing team and a struggling one. As an executive leadership coach, I have helped leaders figure out how to hire the best candidate. By simply asking 6 great questions. The goal is to weed out the best candidate for the job: If you could have any superpower, what would it be and how would you use it in this role?

Travel 292

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13 ESG Metrics HR Leaders Should Use To Track Performance

AIHR

A growing number of companies are prioritizing purpose, linking profit to environmental, social, and governance (ESG) metrics that attract conscious investors, customers, and employees. These investments are paying dividends, with one study showing that purpose-driven brands with a high perceived positive impact have experienced 175% in brand value growth over 12 years versus 70% for low perceived positive impact brands.

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Winning the Budgeting Game in Healthcare Marketing, Part Two

Chief Outsiders

In the first part of this blog , my conversation with Scott Alexander from Jairus Marketing touched on some critical topics in budgeting for healthcare marketing, especially the need to re-think the planning process through a data-driven lens. In part two, we will talk about strategic investments and calculating ROI, while providing some actionable steps you can take to change your budgeting mindset and practice.

Marketing 147
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How Visionary Leaders Use This One Trait to Shape the Future

Lolly Daskal

Visionary leadership is the art of imagining a better future and inspiring others to help make it a reality. It requires a unique combination of creativity, strategic thinking, and the ability to rally people around a common goal. As an executive leadership coach, I have helped leaders cultivate the skills needed to think, create, and plan for the future.

Energy 280
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Disposition is the Lens You Don’t See

Leadership Freak

Disposition determines decisions. You want to believe you’re open-minded, but your disposition narrows your focus. Disposition shapes perception and predicts responses. Read this post to expand your opportunities to grow and lead.

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Future of HR: Navigating Transformation in the Digital Age

Speaker: Jeremy York

Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.

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A Practical Approach to AI Transparency

Help Scout Leadership

Uncover the critical role of AI transparency in customer service. Learn why it matters and how to implement it for maximum customer trust and compliance.

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succeeding at work if you’re neurodivergent

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s the Thursday “ask the readers” question. A reader writes: I have ADHD and learning disabilities. I suspect I have autism too. I just got into a new manager position. With the amount of disabilities I have, it’s amazing how far I made it. As I look for advice for succeeding in the workplace as a neurodivergent, all I keep finding is advice to buy noise canceling headphones, fidget toys, and blue lig

Manager 122
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3 Small Changes That Will Eliminate Your Leadership Depression All Together

Lolly Daskal

Depression is a silent struggle that many leaders face, often behind closed doors. As an executive leadership coach, I witness the pressure to perform, the weight of responsibility, and the constant demands of leadership that can take a heavy toll on mental health. Many leaders worry that admitting to depression will be perceived as weakness, but in reality, acknowledging and addressing it is a sign of true strength and self-awareness.

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You Work too Hard When You Close Minds

Leadership Freak

A leader with a closed mind has a disengaged team. Disengagement begins in the mind. Leaders who close minds defeat themselves. A leader with a closed mind is working too hard. Read more.

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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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What Romantic Comedies Can Teach Us about Communication

Kellogg Insight

From forgiving verbal gaffes to making risky overtures, these movies offer lessons that translate to the workplace.

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staff member says I’m triggering their unresolved trauma, employee calls me his “lady boss,” and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. My employee says I’m triggering their unresolved trauma I have a question as to how to manage a direct report who has admitted that they have self esteem issues resulting from unresolved childhood trauma. It is evident in any dealings with them that they struggle with any form of authority being shown — they get upset with a simple question about what have they be

Manager 122
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How Leaders Can Positively Address Biases In AI Decision-Making

Lolly Daskal

Bias in Artificial Intelligence is a critical issue that demands the attention of leaders across industries. As organizations increasingly rely on AI algorithms to make high-stakes decisions. The potential for biases to perpetuate and amplify discrimination is a growing concern. Left unchecked, biased AI systems can lead to unfair treatment. They reinforce systemic inequalities and erode trust in both the technology and the organizations that use it.

Diversity 198
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Do This to Multiply Positive Impact

Leadership Freak

Measure the impact of your leadership by the energy you ignite in others. Skillful leaders multiply energy. Incompetent leaders exhaust people. How is people's energy after spending time with you?

Energy 284
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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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Managing Political Talk, Before and After the Election

Association Now Workplace

In the midst of a contentious election, opinions among your people can get heated. Expect that it’ll continue after Election Day—and have a plan for hearing people out. With the election season in full swing and polls suggesting a neck-and-neck race on the U.S. presidential ticket, a sense of anxiety among staff—and perhaps members—is understandable.

Manager 108
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update: my new employee ran a background check on me and asked me about what he found

Alison Green

This post was written by Alison Green and published on Ask a Manager. Remember the letter-writer whose new employee ran a background check on them and asked them about what he found ? Here’s the update. Imagine my surprise when I opened the blog today to find you had re-released my letter ! I felt an update was owed to the commentariat. I can’t tell you how much I appreciated your advice on this peculiar situation.

Diversity 119
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Are your clients convinced they should do something?

Peter Winick

Transcript Hi there, it’s Peter Winick. I’m the founder and CEO at Thought Leadership Leverage, and here’s the idea that I’d like to share with you today, and that’s this: as a thought leader, as an expert, do you know when, in your interactions with potential clients and prospects, you should be confident and when you should be curious?

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What is Ikigai? Your Guide to Finding an Inspiring Life & Career

BetterUp

Discover exactly what Ikigai is, how to find yours, and how it can change your life for the better.

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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Unlocking Potential: The Power of Agency at Work

Brett Koehler

In today’s fast-paced and ever-evolving work environment, the concept of agency—one's ability to make choices and act independently—has never been more crucial. We've all faced days when it feels like our work is dictating our lives rather than the other way around. This is where the idea of agency steps in, offering a refreshing approach to reclaiming our professional lives.

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how can I get out of group photos at work, interviewer asked what I’d do if I won $1 million, and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. How can I get out of group photos at work? I work in a department where the staff work remotely most of the time. We do have monthly and quarterly meetings where everyone is required to work on-site and the occasional optional staff party or get-together.

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How To Embrace And Learn From Failure

Eric Jacobsen Blog

When you read the book, Right Kind of Wrong: The Science Of Failing Well , you’ll gain a greater appreciation for the benefits that comes from failure, and how to embrace failure as part of your journey to achieving greater success. Author Amy Edmondson ’s book and revolutionary guide will undoubtedly transform your relationship with failure. She defines failure as an outcome that deviates from desired results.

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Why Offsites Work — and How to Get the Most Out of Them

Harvard Business Review

Some high-profile companies have recently issued return to office mandates, which have been met with mixed reactions from employees and the general public. A decade of research suggests a performance-boosting alternative for helping employees build meaningful collaborative networks: corporate offsites. They can be a powerful strategic tool for managers, allowing them to reshape employees’ informal organizational networks to facilitate more sharing of ideas and expertise.

Manager 26
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Miss One Change, Face Major Risk: The New Compliance Crisis In HR And How To Fix It

Speaker: Ann Meyers Piccirillo

From rapidly changing state-level labor laws and evolving workplace protections to new compliance expectations around pay equity and hybrid policies, HR teams are navigating a constant wave of regulatory updates. It’s not just about reacting anymore; it’s about anticipating risk, aligning stakeholders, and taking a smarter, proactive stance. In this session, we’ll cut through the noise and help you focus on what matters.

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What Is Personality, And Can You Change Yours?

BetterUp

Jump to section What is personality? Theories of personality: how does personality develop? Understanding personality disorders Is it possible to change your personality?

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my boss keeps warning me she’ll get in trouble if I commit fraud (I’m not)

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I started a part-time voluntary position a couple of months ago. There are reporting lines, annual appraisals, etc. just the same as a regular job and it’s in a very niche area which closely matches my field, a rare opportunity! In a lot of ways my new manager is excellent — she’s experienced, committed to career growth of her team, etc.

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Targeted Medical Device Messaging That Accelerates Adoption

Ascend

Create messaging that unlocks faster medical device adoption by addressing four critical questions that will compel stakeholders to act.

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8 Powerful Strategies That Will Help Women Emerge As Leaders At Work

Tanveer Nasser

A troublesome and persistent issue facing organizations today is their inability to develop and promote women – and especially women from visible minority groups – to leadership positions where they can play a key role in the decision-making process. After all, we have years of research and application examples of.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.