Sat.Aug 20, 2022 - Fri.Aug 26, 2022

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When it comes to burnout, what’s the latest – and what’s working?

Suzi McAlpine

Groov is an organisation I’m a huge fan of. It started when Sir John Kirwan – a founder of Groov – agreed to write the Foreword of my book Beyond Burnout. Since then I’ve had some great conversations with JK and done a customer-exclusive webinar with Dr Fiona Crichton. This is an article I wrote… The post When it comes to burnout, what’s the latest – and what’s working?

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Improving Customer Service with Thought Leadership | Shep Hyken and Shane Green

Peter Winick

Elevating customer service and employee satisfaction in a hybrid workforce. An interview with Shep Hyken and Shane Green that originally aired on January 12th, 2021, as part of Leveraging Thought Leadership Live on LinkedIn. If you thought a global pandemic would dim the lights of customer service – you thought wrong! Customers still want answers to questions, friendly assistance, and solutions for their problems.

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How To Succeed in Business If You Are An Introverted Leader

Lolly Daskal

When we think of great leadership, we usually think of an outgoing individual who commands attention when they enter a room. But introverted leadership can be just as effective. Individuals who are quiet and sometimes even awkward in a crowd may not fit the usual mold of successful leadership, but they bring their own strengths. In my work as a leadership coach, I work with many introverted leaders.

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2 Powerful Steps That Will Build Emotional Competencies Into Your Leadership

Tanveer Nasser

Numerous studies done over the past decade have demonstrated that those who succeed at leadership have not only developed strong technical abilities, but they’ve worked on building their emotional competencies as well. In this latest instalment of my Leadership Espresso Shot series, I share two simple, but powerful steps based. Click to continue reading.

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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How you can get more feedback from your team

Get Lighthouse

Are you getting good feedback from your team? Or do they always quickly agree with anything you say and tell you everything is "good” when you ask? If you're like most managers, you probably wish you could get more feedback from your team. Quality feedback can help you all work better together, improve your leadership style, and ensure you catch issues before they become major problems.

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8 Tips to Hire, Develop, and Retain High-Potential Employees

AIHR

High-potential employees have the aptitude to become the future leaders of your organization. However, many businesses struggle to identify, develop, and retain such employees. Here’s all you need to know about high-potential employees. Contents What are high-potential employees? Characteristics of high-potential employees High potentials vs. high performers Why should you identify your high-potential employees?

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Older Entrepreneurs Outperform Younger Founders - Shattering Ageism

Forbes Leadership

Your likelihood of entrepreneurial success increases with age. A 50-year-old founder is twice as likely to build a thriving enterprise that has either an IPO or a successful acquisition as a 30-year-old founder.

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The Recipe for a Thriving Company Culture

Michael Hyatt

While weak leaders blame their followers for a lack of alignment, strong leaders know that it is their responsibility to create it. Alignment doesn’t just happen. It is created. Here are three ways to make it happen with your team. The post The Recipe for a Thriving Company Culture appeared first on Full Focus.

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How to Help Your Team Achieve Their Goals

Get Lighthouse

"Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others." - Jack Welch, former CEO of General Electric 1981-2001. One of the most powerful conversations you can have as a manager with a team member is about their goals. Not company KPIs, not the next core project and their responsibilities, their goals.

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The Evolution of The Successful Leader

David Grossman

The pandemic caused many people to reexamine their life priorities, including their relationship to work. Employers today are still confronting challenges posed by the Great Resignation , with roughly 20% of workers planning to quit their jobs still in 2022, according to a recent report by PwC. This naturally shifts the balance of power from senior leadership to employees, and that means leaders must focus more than ever on truly listening to what their employees want and need.

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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#ASAE22 Keynote: A Call to Experiment

Association Now Leadership

During the #ASAE22 opening keynote on Sunday morning, former biotech CEO and author Safi Bahcall challenged attendees to test new ideas, large and small, and ignore the critics. Don’t be afraid to run experiments. Even if you have to hide them from some of your board members. Cultivating a willingness to try new things was Safi Bahcall’s central message during his opening keynote at the 2022 ASAE Annual Meeting & Expo.

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How Good Leaders Keep Their Top Talent

Thought Leaders LLC

Retaining top talent should be at the top of a leader’s priority list. Doing so requires engagement, recognition, and caring. Those investments pay off in improved performance. Today’s post is by Jill Lublin, author of The Profit of Kindness ( CLICK HERE to get your copy). High-performing employees contribute extensively in achieving business results.

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7 Ways to Prevent Employee Ghosting

Zenefits

So, you’re ready to send an offer to a candidate, but you receive crickets to your request to set up a final call? Or maybe your new team member never showed up to work? You could even find that a current employee slowly fades away and stops showing up to work. These are all forms of employee ghosting and can be challenging for managers, HR leaders, and recruiters.

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A Practical Guide to Candidate NPS

AIHR

Measuring candidate Net Promoter Score helps you improve your candidate experience and make your recruitment process more effective. Let’s dive into how to measure and calculate candidate NPS and learn about cNPS best practices. Contents What is candidate NPS? How do you calculate candidate NPS? Why should you measure candidate NPS? Candidate NPS best practices.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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A Better Process for Better Decisions

Association Now Leadership

Leaders who act “from the gut” are often swayed by a host of biases. One Nobel-winning psychologist developed what he thinks is a better way. Leaders are decisive—part of the reason why they’re in charge is because they’re comfortable making firm decisions amid complex arrays of options. But that doesn’t mean those leaders are always decisive in effective ways.

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my boss and I share an office with a volatile jerk

Alison Green

This post, my boss and I share an office with a volatile jerk , was originally published by Alison Green on Ask a Manager. A reader writes: My boss, Ned, shares office space with his partner, Peter, in another business. It was made clear to me in the interview and repeatedly since then that I do not work for Peter, but to help Ned focus on our work I sometimes step in and assist with technology assistance and personal help (think setting up online banking, or helping balance his checkbook).

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Understanding Opportunity Cost

Thought Leaders LLC

Understanding the concept of opportunity cost will help you prioritize your team’s most important tasks. Learn to say no to low-value work. Do you know what your team’s time is worth? Lack of focus consumes time. That’s the one resource you can never get back. When you look at activities in terms of their time cost, it becomes easier to say no to distractions.

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It’s Time To Do Away With The Exit Interview And Two Weeks’ Notice Period

Forbes Leadership

The pandemic has changed most of the formal, restrictive protocols. However, some customs still need to be revisited and, perhaps, discarded: exit interviews and the two weeks’ notice period.

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HR Meets AI: The New Way of Keeping Large Workforces Connected and Engaged

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

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Four Tips for Addressing Leadership Biases

Association Now Leadership

Managing people hasn’t been the same since COVID-19. In advance of their session at the ASAE Annual Meeting & Expo, two experts share what skills leaders need now. Inclusive leadership is a process, and it starts with asking yourself some challenging questions. When I asked Tamela Blalock, CAE, VP, cooperative relations, at the National Cooperative Business Association, about it for a recent Associations Now Deep Dive story , she listed a few of them: “Who’s groomed for their highest l

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my manager says my shyness is seen as rudeness

Alison Green

This post, my manager says my shyness is seen as rudeness , was originally published by Alison Green on Ask a Manager. A reader writes: I received an email today from my manager that I am feeling a bit upset about. Here is the situation. My boss came over to the cubicle farm and was talking to a couple coworkers when it came time for me to leave for an errand.

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How confident are you in your written communication skills?

Thought Leaders LLC

Our reader poll today asks: How confident are you in your written communication skills? Extremely: I convey thoughts clearly and compellingly 30.36%. Very: I’m an above-average written communicator 47.96%. Somewhat: I do an OK job expressing written thoughts 15.57%. Not very: My writing skills aren’t what I want them to be 4.84%. Not at all: My writing skills are severely lacking 1.27%.

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Persuasive Leadership: The Difference Between Proving And Persuading

Forbes Leadership

Business leaders usually learn the art of persuasion through trial and error, stumbling upon mentors, or by simply having an innate gift for reading the room. In this article, we will look at the differences between proof vs. persuasion, and how to know when to do what.

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How To Empower Your Workforce With Modern Fertility Benefits

Speaker: Andrea Wuchiski

In an era where a workforce spans multiple generations, HR managers and Total Rewards leaders face the unique challenge of designing benefits packages that cater to diverse employee needs. This session will delve into how comprehensive fertility benefits can bridge generational gaps, support employees’ health, and enhance workplace satisfaction. Join us for an insightful session that highlights the strategic importance of fertility benefits in today’s competitive job market.

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Is There Any Role for Traditional Marketing Today?

Chief Outsiders

By Atul Minocha and Paul Sparrow. As we try to determine whether old style, hand-to-hand, touch-it-and-feel-it marketing can compete in today’s switched on, always moving world, is it possible that a bird feather holds the key to the question posed in our headline? The answer requires a bit of insight into how we got to this seminal moment which by the way is a precarious place for the newspapers, billboards, mailers, radio and even TV ads comprising what is predominantly known as “traditional m

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HR Headaches: How Can Virtual Employees Access Workplace Labor Law Posters?

Zenefits

Working-from-home (WFH) arrangements were already on the rise when COVID-19 took hold in 2020. But the pandemic bumped remote work to levels no one had imagined. And while the virus changed a lot about how work gets done, it didn’t end the federal- and state-mandated display of labor law posters and notices at the worksite. Every day the postings remind workers of: Labor policies.

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5 Stages of Grief and Ways to Start Healing

BetterUp

Jump to section. Where did the 5 stages of grief come from? What are the 5 stages of grief? Potential problems with the 5 stages of grief. How can I better understand my grief? 4 ways to cope with your grief.

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‘Grooming’ Accusations Result In Town Voting To Defund Its Library

Forbes Leadership

Voters in Jamestown, Michigan, decided against renewing funding of their one and only public library because librarians refused to remove "Gender Queer," an LGBTQ+ memoir that was the most banned book of 2021.

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Behind The Curtain: How Todays Political Climate is Steering HR and DEI in 2025

Speaker: Hanh Nguyen

In today’s ever-changing world, HR professionals often find themselves juggling conflicting priorities - especially when external factors seem out of their control. As we traverse the unpredictable waters of the current political and economic landscape, we find ourselves at a crossroads. For HR leaders, understanding how these external forces shape our diversity, equity, and inclusion efforts is crucial.

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5 Barriers to Diversity and Inclusion

UVA Darden

5 Barriers to Diversity and Inclusion. burtonc. Thu, 08/25/2022 - 12:45. 24 August 2022. Business, Ethics & Society. Leadership & Management. Diversity, Equity and Inclusion. Women in Business. Modern Global Leadership. Aine Doris. There is no doubt that organizations have made strides toward greater diversity in the past decades. Between 1999 and 2019, the number of people of color in American workplaces grew by 26 percent. 1.

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Free Small Business and HR Compliance Calendar: September 2022

Zenefits

And just like that, September is upon us! Summer is coming to an end and fall is around the corner. Labor Day, the 9/11 National Day of Service and Remembrance, Rosh Hashanah, and National Hispanic Heritage Month are also coming up in the next few weeks. To help you stay on track during all of September, here’s our easy-to-use calendar with compliance reminders, social media events, and other dates to know.

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Verizon’s Sam Hammock On Avoiding The Great Talent Grab

Chief Executive

It’s become a familiar story. The CEO of a company, sleepless over talent shortages and turnover owed to the Great Resignation and Boomer retirement, directs HR to go on an acquisition tear to “hire the best people.” They oblige, and permanent (and expensive) hires are made, with the company celebrating its talent war wins. But six months later, when the company still hasn’t figured out what to do with those Best People, it is forced to announce layoffs—or, in other cases

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Quiet Quitting Isn’t Really A Thing Among Black Workers

Forbes Leadership

Quiet quitters are being praised for setting boundaries and rejecting the unhealthy overwork expectation norms that previous generations of workers and leaders set.

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Engage, Empower, Excel: Transforming Performance in the New Era of Work

Speaker: Radhika Samant and Adri Glover

The world of work has fundamentally changed. The series of waves that the pandemic began have rippled through the Great Resignation, quiet quitting, the Great Regret, and other eloquent phrases that boil down to the same thing: people aren’t engaged at work or enabled to perform at their best. The truth is that engagement and enablement is more important than ever, but how we do it is the critical differentiator for many organizations.