Sat.Jun 22, 2024 - Fri.Jun 28, 2024

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 Do You Have a Toxic Work Environment? How To Spot It and Take Action

Lolly Daskal

In the realm of effective leadership, people management skills are paramount, especially when it comes to identifying and rectifying a toxic work environment. A revealing study by the Workplace Bullying Institute indicates that 61% of U.S. employees are aware of abusive conduct in the workplace. Such toxicity not only hampers productivity but also significantly impacts employee well-being.

Inclusion 114
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How Starbucks Devalued Its Own Brand

Harvard Business Review

Starbucks is struggling. It has strayed from its successful strategy of offering customers exceptional experiences and, in the process, has commoditized itself. This article analyzes where it went wrong and offers ideas for how the company can turn itself around. It holds lessons for other companies that compete by providing customers distinctive experiences.

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The 4 Trajectories – Seizing the Intentional Future

Leadership Freak

I learned a powerful model I'm sharing today. Learn to notice the trajectory of conversations. More important, learn to open a door toward the intentional future. Words are rudders. Skillful leaders understand the trajectory of conversations.

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Interview Notes: 9 Reasons To Take & Best Practices To Follow (+Free Templates)

AIHR

Interview notes are essential to the recruitment process — they help recruiters and hiring managers accurately recall details of candidate interviews. Recording interview notes can also help mitigate biases and support fair decision-making during the hiring process. As an HR professional, you can also use interview notes to benchmark best practices based on successful hires.

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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How To Take Your Weekly Team Meetings to the Next Level

Lolly Daskal

Transforming weekly team meetings from mundane check-ins to dynamic, productive sessions can significantly impact team efficiency and morale. A recent Harvard Business Review study found that 71% of senior managers view meetings as unproductive and inefficient. To counter this trend, it’s essential to revitalize these gatherings with strategies that engage and invigorate team members.

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The New Rules of Marketing Across Channels

Harvard Business Review

The Internet and AI tools are transforming marketing communications within a complex, interactive landscape called the echoverse. While marketing has evolved since the proliferation of the Internet, in the echoverse, a diverse network of human and nonhuman actors — consumers, brands, AI agents, and more — continuously interact, influence, and reshape messages across digital platforms.

Marketing 140

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I used ChatGPT to replace a team’s input when they weren’t responding … and now I’m panicking

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I messed up royally. I’m two years in my first full-time role. My job is like in-house consulting. My team is trying to improve our internal processes. We interview people in the process about what they’re struggling with and look for ways to improve it. I’ve done a lot of these interviews by now, but one of them was like pulling teeth from a lion trying to bite you.

Manager 111
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What Are People Management Skills? 6 Skills Every Leader Needs

Lolly Daskal

People management skills are essential for any leader who aims to bring out the best in their team. A LinkedIn survey revealed that 92% of hiring professionals believe soft skills, including people management, are equally or more important than technical skills. This finding highlights the critical role these skills play in leadership success. As an executive leadership coach, I’ve seen the transformative impact of effective people management on team dynamics and productivity.

Manager 103
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Why Are Companies That Lose Money Still So Successful?

Harvard Business Review

In a well-functioning capital market, profits should be the sole criterion for firm survival; that is, firms reporting losses should disappear. Of late, however, loss-making firms are highly sought after by investors — often more than some profitable firms. Unicorns, or startups with valuations exceeding a billion dollars, are examples of such loss-making firms.

Accounts 136
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25 Employee Onboarding Statistics & Trends You Must Know in 2024

AIHR

Employee onboarding can make or break an employee’s experience at an organization. Recent statistics show its profound impact on satisfaction, performance, and willingness to stay. This article will look at various employee onboarding statistics, uncovering trends, challenges, and opportunities in onboarding. Contents The current state of employee onboarding Preboarding statistics Employee onboarding duration and timeline The costs of employee onboarding Employee onboarding impact on talent rete

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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can I say no to attending a three-night retreat, can a company hold onto your property after they fire you, and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. Employee is unhappy that a coworker with an accent is “mispronouncing” her name I supervise a small team in a large nonprofit. Our organization is very big on DEI and ensuring we have an inclusive environment. Using other people’s preferred names is a non-negotiable for employment at my agency.

Travel 109
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10 Important Things Never To Do When Managing People

Lolly Daskal

Management is as much about what you shouldn’t do as what you should. A Gallup poll revealed that one in two employees had left a job to get away from a manager and improve their overall life at some point in their career. This statistic underscores the critical impact management practices have on employee retention and satisfaction. As an executive leadership coach, I’ve seen firsthand how certain management missteps can significantly undermine team morale and productivity.

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3 Ways to Build a Culture That Lets High Performers Thrive

Harvard Business Review

Many companies build cultures that are focused on controlling the output of low performers, rather than growing and unlocking everyone’s skills. This approach is low-ROI and ultimately problematic for high-performance cultures. Leaders spend an inordinate amount of time handholding their least productive colleagues, instead of helping their strongest contributors move faster and do more.

ROI 130
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How To Create a Workplace Culture That Truly Embraces Diversity

15Five

Diversity is strength. Period. The numbers show that diverse teams perform better than their more homogeneous counterparts. But just like any other objective, there are right and wrong ways to build a workplace culture that promotes diversity. I’m Andrew Adeniyi , CEO of AAA Solutions and author of The Circle of Leadership: A Framework for Creating & Leveraging Culture.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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I don’t see the point of taking time off, explaining a black eye on Zoom calls, and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s four answers to four questions. Here we go… 1. I don’t see the point of taking PTO I work a customer-service-heavy role, and my manager has been wonderful about encouraging us to take PTO if we’re feeling burnt out. Except … I don’t see the point. Yes, I’m burnt out from work, but taking time off work doesn’t magically make all my issues go away: I still have to cope with a special needs dog, I can’t “do anything” because

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Good Stress vs. Bad Stress: Understanding and Leveraging Both

BetterUp

Stress is a part of our everyday lives, but not all stress is bad. While many people believe stress is always negative, the fact is, we need stress in our lives. We usually don’t brag about being stressed. In fact, many of us dream of living lives that are as “stress-free” as possible. But is that really a good goal?

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3 Exercises to Boost Your Emotional Intelligence, According to Research

Harvard Business Review

Everyone struggles to manage their emotions at times. It’s normal to have negative feelings and we can’t expect ourselves – or others – to leave those behind just because we’re at work. But those negative emotions can be detrimental to our relationships, performance, focus, and overall well-being. So it’s worthwhile to hone our emotional intelligence skills that help us handle negative feelings.

Manager 140
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Do Your Direct Reports Have Leadership Potential? 14 Signs They Do

Lolly Daskal

Identifying leadership potential within your team is a crucial aspect of effective management and succession planning. According to a study by the Corporate Executive Board, organizations with strong leadership development practices outperform their competitors by up to 13 times in financial performance. Recognizing future leaders early allows for targeted development, ensuring a robust pipeline for your organization’s leadership succession.

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HR Meets AI: The New Way of Keeping Large Workforces Connected and Engaged

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

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the coffee revolt, the blue spoon abduction, and other wild overreactions at work

Alison Green

This post was written by Alison Green and published on Ask a Manager. Last week we talked about wild overreactions at work. Here are 10 of my favorite stories you shared. 1. The cups At my company, we used to use paper cups at our cafe (where we get lattes for 50 cents). When we switched to reusable cups, it was OUTRAGE. The announcement post on our internal social media page about the change got 153 comments, about half of which were along the lines of: “But then the mugs will get mixed with wa

Travel 106
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How to Implement Artificial Intelligence in Human Resources

15Five

The AI furor might be long past, but the tools are here to stay. Tons of tools HR teams are already using have AI features built right in, so you might be using them without realizing it. But whether your team hasn’t implemented AI in their workflows yet or you want to get more out of what you’re already doing, here are a few things to consider. For one, there are four main types of artificial intelligence HR teams can work with: Generative AI tools use massive banks of data to create human-equi

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Choosing Between a Structured or Conversational Interview

Harvard Business Review

It’s critical to avoid the financial burden of making a wrong hire. Two approaches to conducting interviews — structured and conversational — can yield different insights about a candidate. While structured interviews make it easier to compare candidate responses and help ensure each interviewer covers distinct areas without redundancy, they may fall short in uncovering the candidate’s communication style and adaptability to change in a real-world setting.

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How To Build the HR-Board Relationship for Organizational Success

AIHR

The visibility and importance of HR at the board level have been steadily increasing due to enhanced governance oversight and the growing recognition of HR as a strategic contributor to future-proofing businesses in terms of talent and culture. For many CHROs , managing the HR-board relationships is a relatively new experience, and many report feeling unprepared to meet the expectations set by the board and other executive team members.

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How To Empower Your Workforce With Modern Fertility Benefits

Speaker: Andrea Wuchiski

In an era where a workforce spans multiple generations, HR managers and Total Rewards leaders face the unique challenge of designing benefits packages that cater to diverse employee needs. This session will delve into how comprehensive fertility benefits can bridge generational gaps, support employees’ health, and enhance workplace satisfaction. Join us for an insightful session that highlights the strategic importance of fertility benefits in today’s competitive job market.

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I think my new job’s salary offer is a mistake

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I work for a toxic organization, and I’ve been looking for opportunities elsewhere. A job opened up in my home city that would be a lateral move for me so I applied and was offered the job. Hooray! However, the salary included in the offer email was WAY more than I was expecting — not in a good way — in a suspicious way.

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Podcast: The Problem with Megaproviders

Kellogg Insight

In episode 1 of our 5-episode series, “Insight Unpacked: American Healthcare and Its Web of Misaligned Incentives,” we investigate how hospital systems got so big—and what that means for our health and our pocketbooks.

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When and How Family Businesses Should Use Shareholder Agreements

Harvard Business Review

Two studies by the authors demonstrate that the presence of robust shareholder agreements in publicly traded family firms in France adds 18% in market value to shareholders because they protect shareholders against misuse of capital by groups of family members. This article describes the critical provisions in such agreements and presents data showing the impact of these provisions on market value.

Marketing 127
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How to Keep Employees Engaged When You’re Short-Staffed

15Five

Short-staffed organizations don’t have enough people to handle all the work that needs to get done. When that goes on for too long, employees start taking notice and employee engagement suffers. Watching important tasks go undone, having to work through lunch to hit deadlines, and feeling like promotion opportunities have gone the way of the dodo all take their toll on your workforce.

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Behind The Curtain: How Todays Political Climate is Steering HR and DEI in 2025

Speaker: Hanh Nguyen

In today’s ever-changing world, HR professionals often find themselves juggling conflicting priorities - especially when external factors seem out of their control. As we traverse the unpredictable waters of the current political and economic landscape, we find ourselves at a crossroads. For HR leaders, understanding how these external forces shape our diversity, equity, and inclusion efforts is crucial.

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do I have to refuse to use first names because my manager won’t?

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I just started with a new organization three months ago. I was hired to lead a newly-formed team. In case it matters, I am the team leader but not the supervisor — there is a vacant supervisor position, and my boss has made it clear she would like me to fill that role, but there are rigid eligibility requirements that I won’t meet for several more months.

Manager 103
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4 Reasons Goal Setting Conversations Fail and How To Fix Them

Leadership Freak

Failure is often the result of something undone. Goal setting is imagination. Follow through is reality. This post provides solutions for 4 common reasons goal setting conversations fail. Are you having the same conversations over and over?

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How Smaller Companies Can Join the Circular Economy

Harvard Business Review

Even smaller and medium-size enterprises can become more sustainable by finding other companies that need their waste. Pursuing those opportunities — and becoming part of the circular economy — entails four steps: take stock of your materials flow, seek collaboration opportunities, leverage digital marketplaces, and treat going circular as a major change program.

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HSL: An Intuitive Way to Represent Color in CSS

Help Scout Leadership

When writing CSS, the most common formats we use for expressing a color are either a hex code or an RGB value. But are they the best way? Learn to see color as an artist with HSL.

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Engage, Empower, Excel: Transforming Performance in the New Era of Work

Speaker: Radhika Samant and Adri Glover

The world of work has fundamentally changed. The series of waves that the pandemic began have rippled through the Great Resignation, quiet quitting, the Great Regret, and other eloquent phrases that boil down to the same thing: people aren’t engaged at work or enabled to perform at their best. The truth is that engagement and enablement is more important than ever, but how we do it is the critical differentiator for many organizations.