Sat.Nov 06, 2021 - Fri.Nov 12, 2021

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Buyer's Guide to Choosing the Right Customer Support Tool

Help Scout Leadership

Use this guide to identify your specific support software needs, understand the types of solutions to look for, evaluate your options, and get leadership buy-in.

Software 277
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4 Reasons People Take Ownership That are Easy to Identify

Leadership Freak

ā€œI’m concerned this one is going to fail,ā€ my predecessor said. He set me up for success, except for one looming project. I was stepping into a new leadership role.

Accounts 246
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The Ins and Outs of OKRs

Agile42

Goals are what drives us, and creates a path to our success. Whether you’re a student, employee, or entrepreneur, you should have one big goal in mind that informs everything you want to achieve. But what do you do when you have identified the goal and know what you want to achieve? It’s time to break this goal into smaller parts and measurable outcomes, and Objectives and Key Results (OKR or OKRs) can be the perfect framework to achieve this.

Metrics 112
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Why We Need a Renewed Focus on Employee Engagement in 2021

15Five

I’ve been working in the employee engagement space for quite some time now, and the one thing that has become pretty clear to me (and most everyone in America by now) is that the way we work has changed — especially in the last year. But more than that, the mentality we have around work has changed. Remember back in the day, when companies believed that employees should be nothing but grateful for their jobs?

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The Hidden Skills That Separate Good Leaders from Great Ones

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult

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14 Actionable Live Chat Metrics to Start Tracking Today

Help Scout Leadership

Live chat metrics make it easy to understand how your team is performing and how your customers feel. Here are 14 to start measuring today.

Metrics 277
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Don’t Release the Beast Between Your Ears: Focus Your Thoughts Instead

Leadership Freak

When the focus of your thoughts is you, the beast between your ears is choking you out. How many happy self-centered people do you know?

More Trending

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9 Steps to Design a Solid Employee Benefits Strategy

AIHR

A well-designed employee benefits strategy will help your organization navigate through an ever-changing candidate market. Attracting and retaining talent in your organization is one of the leading concerns for companies today. Not only is turnover costly, but when talent leaves, it affects the organization’s performance and may make it more difficult to keep other high-performing team members.

Benefits 105
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Revisiting The Famous 40 Hour Work Week

Vantage Circle

What is the ideal number of hours you should work every week? Is a 40 hour work week considered normal? Why is it so prevalent in businesses? And what does science have to say about it? According to experts, the debate over how many hours an ideal workday should have resurfaced. New studies are being conducted, and the results appear to be quite interesting.

Media 105
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5 Ways to Take Ownership at Work

Leadership Freak

Pressuring people creates compliance – only while they’re being watched. Tasks can be imposed. Ownership is taken freely, or it’s not taken at all.

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Why We Need a Renewed Focus on Employee Engagement in 2022

15Five

I’ve been working in the employee engagement space for quite some time now, and the one thing that has become pretty clear to me (and most everyone in America by now) is that the way we work has changed — especially in the last year. But more than that, the mentality we have around work has changed. Remember back in the day, when companies believed that employees should be nothing but grateful for their jobs?

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Future of HR: Navigating Transformation in the Digital Age

Speaker: Jeremy York

Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.

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Revenue per Employee: Definition, Formula, and Calculation

AIHR

Far too often, organizations focus on financial metrics and return on capital investments instead of truly measuring the contributions made by talented employees. Revenue per employee remains one of the most important but often overlooked business and HR metrics. It’s a direct measurement of how talent is translated into customer value and is a must-have for any HR reporting dashboard.

Revenue 105
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The Ins and Outs of OKRs

Agile42

Goals are what drives us, and creates a path to our success. Whether you’re a student, employee, or entrepreneur, you should have one big goal in mind that informs everything you want to achieve. But what do you do when you have identified the goal and know what you want to achieve? It’s time to break this goal into smaller parts and measurable outcomes, and Objectives and Key Results (OKR or OKRs) can be the perfect framework to achieve this.

Metrics 97
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4 Ways to Become a Leader with an Open Heart

Leadership Freak

Leading is a battle when you build walls around your heart. But a leader with an open heart builds supportive relationships. People in relationship work hard for each other.

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Why You Should Spend 30 Minutes with Me Each Monday

Kevin Eikenberry

Since July of 2016, I have been hosting The Remarkable Leadership Podcast. It started out as an audio only, one way only medium, as most all podcasts were then (and most still are). But now (or for the last several months), most episodes have been recorded live on video – with the chance for others to […]. The post Why You Should Spend 30 Minutes with Me Each Monday appeared first on Kevin Eikenberry on Leadership & Learning.

91
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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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Days of Inventory on Hand: A Successful Inventory Management Strategy

Sweet Process

Managing your inventory effectively is a prerequisite for a successful business operation. Servicing about 130,000 subscribers and processing about 7,000 orders daily, Hunt a Killer adopted the days of inventory on hand (DOH) metric to keep its operations in order. On this episode of the Process Breakdown Podcast, the host, Dr. Jeremy Weisz, engages his […].

Manager 52
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Why Some Boards Work – and Some Don’t!

Mind Tools Leadership

I joined my first corporate board at the age of ten. It was a fairly small organization. The entire workforce comprised of just four classmates and me, and we all got seats on the board. However, we had a clear goal, plus all the investment we needed to start. And we had fire in our bellies. We were new to the business world, but we were determined to make it big.

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Virtual Work:  Three Ways to Energize Your People

Leadership Freak

I’M DELIGHTED TO HOST A FOURTH BOOK GIVEAWAY in FOUR WEEKS!! 20 copies available!! Leave a comment on this guest post by Betty Johnson, Ph.D.

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Why the Best Leaders are Grateful – Remarkable TV

Kevin Eikenberry

There are a lot of easy reasons that everyone should practice more gratitude, but that is a different episode. In the episode below, I am talking about the value of gratitude as it relates to leaders, and more specifically: Why are the best leaders the ones who are grateful and regularly show gratitude? Follow: Apple […]. The post Why the Best Leaders are Grateful – Remarkable TV appeared first on Kevin Eikenberry on Leadership & Learning.

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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How to give better employee performance reviews? Don’t.

Know Your Team

Our take on how to give better employee performance reviews – and what to consider instead. ā€œHow to give better employee performance reviews?ā€ This is a question I’ve consistently received over the years, and becomes more pronounced as we enter performance review season. It’s a particularly salient question given that, from our August 2020 survey of 1,087 managers and employees, 86% said they hold performance reviews – but only 23% of those people said they were ā€œsa

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HCM Software Implementation: Best Practices and Principles

Walk Me

What is the best way to structure an HCM software implementation plan? In this post, we’ll look at a few general principles to follow when developing your implementation plan, as well as some tips and tactics to add to your implementation checklist. HCM Software Implementation: Best Practices and Principles. An HCM software implementation strategy should not only focus on the logistics of deployment, but should also revolve around the human element.

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Success Stories From 10 Successful Entrepreneurs From Around The World

Eric Jacobsen Blog

Read the informative and inspirational, The Entrepreneur’s Faces , to follow the intriguing stories of 10 real entrepreneurs from around the world as they reveal their personal entrepreneurial journeys – overcoming pain and setbacks, all the while demonstrating tremendous vision, imagine and drive. This is a must-read book whether you are an aspiring entrepreneur or a current entrepreneur.

Scaling 52
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Is it Noise … or News?

Kevin Eikenberry

We have more information available to us than ever, both personally and professionally. Colleges and universities offer degrees in data science and analytics that didn’t exist 15 years ago. Success in the short term and long term will be influenced by our ability to assess informational value. We must learn now to look at information […]. The post Is it Noise … or News?

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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AIHR Recognized as One of the Fastest-Growing Companies in the Netherlands

AIHR

Every year, the Dutch Financial Times (Het Financieele Dagblad) recognizes the fastest-growing companies in the Netherlands with the FD Gazelles Awards. We are excited to announce that this year, we are one of the selected companies. The FD Gazelles Awards. To qualify for the FD Gazelles Awards, a company needs to meet a number of criteria, with the most important one being a 20% growth in turnover over a period of three years (2018-2020).

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Prevent WorkdayĀ® Issues with a Digital Adoption Strategy

Walk Me

WorkdayĀ® issues can occur both during and after implementation. . To minimize these issues, it is important to plan for them and, when possible, address them before they occur. To do this, it is necessary to know the types of issues you will face when adopting WorkdayĀ®. Prevent WorkdayĀ® Issues Before They Start with an Adoption Strategy. The right digital adoption strategy can help you prevent WorkdayĀ® issues before they become a stumbling block to productivity and software ROI.

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Leader's Handbook

Eric Jacobsen Blog

New to your leadership position? Read the Harvard Business Review Leader's Handbook. It's also a good refresher read for any leader wanting to hone their leadership skills. The book's six chapters cover: Building a Unifying Vision Developing a Strategy Getting Great People on Board Focusing on Results Innovating for the Future Leading Yourself Decide today to spend some time with this book's step-by-step guidance, concise explanations and in-depth case studies -- all designed to help you make an

Manager 52
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40 Meaningful Happy Boss Day Messages (2022 Edition)

Vantage Circle

National Boss Day is observed every year on October 16th around the world. It's a perfect day to express your heartfelt gratitude and admiration for your boss. And the best way to commemorate it is to give them gifts and send them heartfelt happy boss day messages. If you're looking for some simple yet heartwarming messages, you've come to the right place.

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Miss One Change, Face Major Risk: The New Compliance Crisis In HR And How To Fix It

Speaker: Ann Meyers Piccirillo

From rapidly changing state-level labor laws and evolving workplace protections to new compliance expectations around pay equity and hybrid policies, HR teams are navigating a constant wave of regulatory updates. It’s not just about reacting anymore; it’s about anticipating risk, aligning stakeholders, and taking a smarter, proactive stance. In this session, we’ll cut through the noise and help you focus on what matters.

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Stakeholder Management Playbook

AIHR

It doesn’t matter whether you’re implementing a new digital HR strategy or optimizing your recruitment process: to ensure the success of your projects, you need to understand your stakeholders and how to work with them. Fill in this form and find out how to: Conduct a stakeholder analysis to understand and map key stakeholders Create a stakeholder communication plan Increase the effectiveness of your HR projects and make even more of an impact on your organization.

Manager 52
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10 WorkdayĀ® Best Practices and Tactics to Boost Software ROI

Walk Me

Making the most of your WorkdayĀ® implementation requires more than simply software deployment. The WorkdayĀ® best practices we will discuss below can help you reduce employees’ time-to-productivity, boost employee engagement , and improve your overall software ROI. 10 WorkdayĀ® Best Practices, Tips, and Tactics to Boost Software ROI. Here are 10 strategies and tactics that can help you boost the value you get from your WorkdayĀ® investment. 1.

ROI 52
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Eight Times To Use Storytelling In The Workplace

Eric Jacobsen Blog

"Stories strengthen communications and presence for leaders," explains Kristi Hedges , author of the book, The Power of Presence. She recommends you consider adding stories to your communications when you : Want to motivate others and paint a picture of what's possible. Need to show others -- whether a large audience or one person -- that you have shared commonalities.

Manager 52
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A Comprehensive Guide on Client Management: A Powerful Tool for Getting and Retaining Clients

Sweet Process

Featured Bonus Content: Download the FREE Checklist for Setting up Your Client Management System! Click Here To Download It. Running a business comes with a lot of challenges. From making critical decisions to knowing what to prioritize, there is a lot to consider. Managing your customers’ information and meeting their needs may not always get […].

Manager 52
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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.