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Frustrated leaders complain about having the same conversation. “We’ve talked about this problem over and over.” Repetition creates the path of least resistance like rivers eventually wear channels in stone.
Tough conversations are a constant—and necessary—aspect of building a strong, connected, and diverse workforce. When you bring together different backgrounds, opinions, and priorities in the workplace, friction sometimes can’t be avoided. In a global study by CCP , more than 85% of employees cited experiencing conflict at work. So if disconnection is inevitable, how do we work towards clear and consistent conflict resolution?
Act in such a way that you treat humanity, whether in your own person or in the person of any other, never merely as a means to an end, but always at the same time as an end. – Immanuel Kant. HR analytics has been defined as the systematic identification and quantification of the people drivers of business outcomes. Viewed from the perspective of Kant’s principle of mankind, it is notable that this definition fails to recognize people as an end in their own right.
Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult
88% of leaders report that work is a primary source of stress. What if stress is good for you? These are stressful times. We’d love to avoid or prevent crisis and tragedy.
Entrepreneur magazine's February 2012 issue offered these great, timeless tips on how to give praise : Praise followed by criticism is not praise. Praise followed by praise is probably a little too much praise. Ending an expression of praise with ".and stuff" nullifies the praise. And, Make it timely. The closer the recognition is to the behavior, the more likely the behavior will be repeated.
Daily work occurrences call for us to write thank you messages for boss but most of us fail to express it in a proper manner. Showing gratitude to your boss through a handwritten note or even an email is the best way to show appreciation. An elegantly worded thank you note can make anyone’s day. Even your boss’s. After all, why should appreciation be limited to only the top-down?
Daily work occurrences call for us to write thank you messages for boss but most of us fail to express it in a proper manner. Showing gratitude to your boss through a handwritten note or even an email is the best way to show appreciation. An elegantly worded thank you note can make anyone’s day. Even your boss’s. After all, why should appreciation be limited to only the top-down?
It is a dilemma. We need to move forward. Not just to make progress on projects, but also to give people something else to focus on beyond the tragedy and fear filling the news. At the same time, we need to be sensitive to how people have been impacted. We need to demonstrate support and empathy. We need to be available to listen and help wherever we can.
According to entrepreneur and author Margaret Hefferman , as reported a few years ago in Inc. magazine, the secrets of the most productive people are that they do these three things : They take breaks. Breaks refresh the mind and allow you to see new situations. They are great collaborators. They have lives outside work. In fact, the most successful have rich private lives that include interests that hone different skills and that let them think in different ways.
Employee loyalty is one of the most desirable traits in the workforce. It shows genuine love and support for the organization and also helps reduce attrition. The sense of reliability that a company can count on its employees to support them goes a long way in achieving success. This is even more important now than ever before. With the current uncertain business environment, employers need loyal employees to help them grow together.
Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.
The events of the past few days have been emotional for everyone. A glance at the news will leave you horrified, hurt, angry, sad, or one of many other emotions. I am not qualified to offer solutions to the anger, protests, and violence. Rather, I write to you as a fellow leader and someone who […]. The post Successfully Leading During Protests and Civil Unrest appeared first on Kevin Eikenberry on Leadership & Learning.
Introduction Taking a new position at Mudd Advertising six years ago, Senior Advisor of Digital Technology and Performance Dave Meindl did not have any system on the ground to work with—not even paperwork documentation. He had no idea how procedures were executed within the organization. Left to his fate, he was determined to make things […]. The post How Mudd Advertising Fine-Tuned and Streamlined Its Operations appeared first on SweetProcess.
Leadership is the ability to get extraordinary achievement from ordinary people. - Brian Tracy. Managing remote employees is a tricky affair. To master the art of managing employees has always been critical. Every year the world goes through some cultural shifts, and every new trend demands new skills and understanding of people's psychology. This year the unprecedented Covid-19 crisis has been giving managers a tough time.
Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.
Are you feeling some unease and distress at work these days? Chances are your tried and true routines are a mess, which may be the cause of those feelings. Consciously building work routines might be the best thing you could do for your productivity and stress level right now. Routines help us in every area […]. The post Building New Routines That Work for You appeared first on Kevin Eikenberry on Leadership & Learning.
by Kateryna Boiko In the race to find new approaches in acquiring talent from around the world, companies step back from the traditional recruitment process and outsource their employees. The demand for hiring dedicated development teams is at a peak as it saves costs, drives efficiency, and maintains top-notch quality. Let’s define what Recruitment Process.
Flavio Martins ' book, Win The Customer , teaches you 70 simple rules for sensational service. "These can be used as a top-down resource in organizations looking to develop or enhance a service culture," explains Martins. "They can also be used as a resource for individuals who want to transform the way service is handled from the ground up, even when lacking the full commitment and support from organization-wide training and change efforts.
Introduction With over 2,000 different processes in his business operations, Adam Radulovic, CEO of XL.net, soon realized that being efficient in business was not about having too many processes. In the face of what he described as a “massive garage worth of processes,” it was difficult for employees to understand what was working and what […].
Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha
When we give feedback, it is with the hope that the person on the receiving end will take action on that feedback. But giving feedback isn’t a one-and-done action. It’s a journey that has many steps along the way. So before we (or should I say ‘they’) get to action, we must realize the emotions […]. The post Helping Others Apply Your Feedback – Remarkable TV appeared first on Kevin Eikenberry on Leadership & Learning.
Think of all the words in the English language that can be used in different ways. Then add all the new "slang" words that keep popping up. And don't get us started with social abbreviations and emojis. LOL! ?? Giving feedback isn't as simple as it used to be. What means something to you may mean something completely different to another. It's time to get back to the basics.
As leaders and managers, you might have invested your time mostly in generating revenues and coming up with concrete marketing plans. But have you ever thought about what makes your organization tick? Yes, your employees (workforce as others would say). They are your tangible assets and any organization's backbone. However, many organizations are not aware of the current workforce gaps, which can hinder business growth.
2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.
For a time, being an effective remote worker meant being able to survive and get some work done at home during a time of uncertainty. While the uncertainty remains, the benchmark for success is changing. By now you know there is a difference between working from home and being an effective remote worker. Even if […]. The post The Skills and Mindsets Needed to be an Effective Remote Worker appeared first on Kevin Eikenberry on Leadership & Learning.
You may be asking yourself this as a manager, right now. I am too. My heart is breaking. Yours might be too. Last week was a reminder of how unfathomably messed up our world is. In the wake of the killings of George Floyd, Breonna Taylor, Ahmaud Arbery – and too many others – I’m disgusted, horrified, and saddened. If you’re like me, you may be trying to process what your role can be to fight racism and racial injustice.
Introduction Coming on board as the practice manager at 3rd Arm Admin, Candice Burgess’s role was to enhance the organization’s operations by fine-tuning its payroll and business administration services. Staff members grappled with running payrolls successfully by the due dates as a result of clogs in the manual processes they were working with. The need […].
The authors of this leadership book recommend that you don't read their book cover to cover. But, if you're like me, you'll read the book that way. That's because I found, The Little Book of Leadership Development , by Scott J. Allen and Mitchell Kusy, a compelling read, packed with practical tips and techniques for both leading and helping others to learn how to lead effectively.
From rapidly changing state-level labor laws and evolving workplace protections to new compliance expectations around pay equity and hybrid policies, HR teams are navigating a constant wave of regulatory updates. It’s not just about reacting anymore; it’s about anticipating risk, aligning stakeholders, and taking a smarter, proactive stance. In this session, we’ll cut through the noise and help you focus on what matters.
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You may be asking yourself this as a manager, right now. I am too. My heart is breaking. Yours might be too. Last week was a reminder of how unfathomably messed up our world is. In the wake of the killings of George Floyd, Breonna Taylor, Ahmaud Arbery – and too many others – I’m disgusted, horrified, and saddened. If you’re like me, you may be trying to process what your role can be to fight racism and racial injustice.
Introduction Working in the fast-paced industry of online marketing, General Manager and COO of New Media Retailer, Francesca Halberg, struggled with keeping up with the latest trends and communicating with all her employees. After spending several hours creating business procedures, the information would become obsolete in about a week, making their entire efforts a total […].
Here is some good advice from Lee G. Bolman and Terrence E. Deal , authors of the book, How Great Leaders Think : Good thinking is the starting point for good leadership. Leaders who can reframe—look at the same thing from multiple perspectives—think better. They create a lucid portrait of what’s going on around them and have a clearer vision of what’s needed to achieve desired results.
Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.
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