Sat.Sep 21, 2024 - Fri.Sep 27, 2024

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How to Be a Good Manager: Tools and Tricks from Seasoned Professionals [13 Must-Have Qualities and Traits]

Sweet Process

Last Updated on September 24, 2024 by Owen McGab Enaohwo Start your free 14-day trial of SweetProcess No credit card needed. Cancel anytime. Click Here To Try it for Free. Improving employee engagement and maximizing profits depends on how good a manager is. Companies always thrive in workplaces where employees love their jobs and customers […] The post How to Be a Good Manager: Tools and Tricks from Seasoned Professionals [13 Must-Have Qualities and Traits] appeared first on SweetProcess.

Manager 111
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The 5 Habits of Highly Effective Servant Leaders

Leadership Freak

I Know some remarkable servant leaders. This post represents their passion. Average leaders deliver results. Servant leaders develop people who deliver results. People don’t rise to low standards. Stretch goals that are always reached are too low. Confront helplessness. Promote responsibility. Consider "The 5 Habits of Highly Effective Servant Leaders.

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10 Proven Strategies to Inspire and Motivate Your Team Successfully

Lolly Daskal

Motivating a team is crucial for achieving organizational goals and creating a workplace where everyone feels valued and empowered. Effective motivation goes beyond mere task completion; it involves inspiring your team to commit passionately to their work and the broader organizational vision. As an experienced executive leadership coach, I’ve identified ten proven strategies to help any leader inspire and successfully motivate their team.

Workflows 298
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10 Habits of a Peacemaker

Michael McKinney

L AW professor Steven Collis is no stranger to polarized arguments. He specializes in the First Amendment. But he has found a way to have constructive discussions without them devolving into shouting matches or accusations. In Habits of a Peacemaker , he provides practical habits and skills to talk about hard topics in a productive way. These habits are more than tactics.

Education 277
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The Hidden Skills That Separate Good Leaders from Great Ones

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult

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New Look and Feel, Same Help Scout

Help Scout Leadership

Introducing Inbox 2 — our new, more focused workspace that helps you delight more customers in less time. Read on to learn what's new with Inbox 2.

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The Paradox of Power – Weakness Isn’t Virtue

Leadership Freak

Power corrupts, so does lack of power. Weakness isn't virture. The paradox of power is it grows when it’s shared and shrinks when it’s hoarded. Discomfort with power is contentment with weakness. Power is the ability to get something done. Embrace power responsibly. Expand power ethically. Here's how.

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Leading Thoughts for September 26, 2024

Michael McKinney

I DEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Kevin Roberts on the future of business: “Even the best teams lose. In business, the best families don’t. A family will beat a team, a tribe, an institution, a community time after time. If you feel like a family and play like a team, your organization will operate at peak performance.

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What is AI-Enabled Selling and Why is it Important?

Chief Outsiders

Salesforce’s “State of Sales” report surveyed 5,500 sales professionals earlier this year. Two findings caught my attention. First, sales reps spend only 30% of their time selling during an average week. Second, 81% of sales teams said they are investing in AI. Of those using AI, 41% believe that they have “fully implemented AI.” The remaining 59% range from having no strategy at all, to tinkering with tools.

Sales 189
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How to Inspire with Words

Leadership Freak

Where are the leaders who inspire us? Words born in the brain touch reason. Words conceived in the heart inspire. Leaders tend to overuse logic. You need logic to inform. You need heart to move people. 3 ways to speak from the heart.

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7 Essential Leadership Qualities Every Successful Leader Must Have

Lolly Daskal

Effective leadership is much more than just managing people and processes. Successful leaders inspire confidence, foster a positive workplace culture, and drive their organizations toward long-term goals. Certain qualities distinguish truly effective leaders from mere managers. As an executive leadership coach, I have identified seven essential qualities that every successful leader must possess to achieve outstanding results and cultivate a thriving team environment.

Diversity 287
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Future of HR: Navigating Transformation in the Digital Age

Speaker: Jeremy York

Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.

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35 Questions To Include in Your New Employee Questionnaire

AIHR

An engaging, effective onboarding experience helps new hires integrate quicker and more smoothly into their new environment. One great way to do this is to use a new employee questionnaire to welcome them. This allows your company to get to know them, understand how they feel in their first days on the job, and make adjustments to accommodate them better if necessary.

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Why We Redesigned Inbox

Help Scout Leadership

Help Scout redesigned its Inbox to improve usability, integrate new AI tools, and address the evolving needs of support teams while maintaining simplicity and flexibility.

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When to Ignore Your Inner Voice

Leadership Freak

Christiana Aguilera sings, “When there’s no one else, look inside yourself, like your oldest friend, just trust the voice within.” Sometimes your inner voice is wrong.

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5 Essential Steps to Take When Transitioning to a Leadership Role

Lolly Daskal

Stepping into a leadership position can be an exhilarating yet daunting experience. The transition from individual contributor to organizational leader requires a fundamental shift in mindset, skillset, and approach. However, far too many new managers get so caught up in the day-to-day demands of their role that they fail to lay the necessary groundwork for long-term success.

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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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HR Business Partner Model

AIHR

What is the HR Business Partner model? The HR Business Partner model is a framework for organizing a company’s HR function so that it can deliver strategic business value. The HRBP model was first introduced in 1996 by Dave Ulrich and is, therefore, also referred to as the Ulrich (HR) model. The basic principles of the model are as follows: HR departments take on more strategic roles HR professionals are closer to the business Improving the effectiveness of HR through centers of excellence

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Healthcare Marketing: Getting Your Value Propositions Right

Chief Outsiders

As a healthcare marketing specialist , I know how challenging it can be to articulate your value to your target customers. I often see what people think are effective value propositions, but they're just sales-based marketing buzzwords that require a dictionary, an encyclopedia, or a concordance to understand. I recently spoke with Scott Alexander, CEO of Jairus Marketing , an innovative healthcare marketing firm that tactically helps healthcare companies build brand awareness, market demand, an

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5 Ways Leaders Sabotage Their Influence With Others

Leadership Freak

You can’t influence people who are protecting themselves from you. Ethical influence requires free response. You can’t pressure someone into being influenced. Everything you do that causes people to protect themselves corrodes influence. This post explains 5 ways leaders corrode their influence and 5 ways leaders enable responsiveness.

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How To Introduce Your Employees To Artificial Intelligence Effectively

Lolly Daskal

Artificial Intelligence (AI) is reshaping industries, enhancing how businesses operate and compete. Introducing AI into your workplace not only drives efficiency and innovation but also equips your team with future-ready skills. However, successfully integrating AI into daily operations can be challenging, especially for employees unfamiliar with the technology.

Education 210
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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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Improving CX by Overcoming the Challenges of AI Support

Help Scout Leadership

Implementing AI Support is challenging. Here are the main issues your support team will need to overcome and why the ROI is worth the effort.

ROI 147
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LinkedIn is sharing your data with AI — unless you tell it not to

Alison Green

This post was written by Alison Green and published on Ask a Manager. LinkedIn has a new practice of sharing your personal data to train AI — unless you specifically opt out. That includes your profile, your posts, and your videos. Without announcing it, LinkedIn apparently added a new data privacy setting last week that covers this, and they turned it on for everyone.

Media 141
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Profitability in a High-Tax Industry: The Success Story of Randall Eickhoff

Growth Institute

In an ever-changing, high-tax industry where uncertainty is the norm, Acena Consulting, a tax and accounting services firm, has managed to not only survive but thrive. Randall Eickhoff, president and founder of Acena Consulting, specializes in helping businesses reduce their federal and state income taxes through research and development (R&D) tax credits and other specialty deductions.

Cash Flow 130
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Take 5: How to Talk Politics (Constructively)

Kellogg Insight

Research-backed advice for your next conversation.

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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Marshall Goldsmith On What Leaders Need To Do To Lose Regret And Choose Fulfillment

Tanveer Nasser

I’ve had the distinct pleasure of speaking to so many incredible and world-renowned experts on my “Leadership Biz Cafe” podcast, and I’m elated to now include Dr. Marshall Goldsmith to that list. Marshall has been recognized as the #1 executive coach in the world, two-time Thinkers50 #1 leadership thinker in.

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this one weird trick cured my burn-out

Alison Green

This post was written by Alison Green and published on Ask a Manager. In last week’s question about burning out doing work that you love , I wrote this: I used to think the cure for burn-out was lots of downtime and relaxation — and sometimes it is — but what’s worked better for me personally is regularly using my brain for something completely different.

Revenue 128
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Overcoming Bankruptcy and the Pandemic: The Success Story of Jacqueline Clayton

Growth Institute

With Growth Institute’s tools and guidance, Jacqueline Clayton was able to break down her business and strategically address the challenges she faced.

Scaling 130
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Navigating Change Management: Transitioning to Inbox 2

Help Scout Leadership

This blog post provides a structured approach to change management using the ADKAR method, guiding teams through a smooth transition to Help Scout's Inbox 2, focusing on communication, hands-on training, and support to ensure successful adoption.

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Miss One Change, Face Major Risk: The New Compliance Crisis In HR And How To Fix It

Speaker: Ann Meyers Piccirillo

From rapidly changing state-level labor laws and evolving workplace protections to new compliance expectations around pay equity and hybrid policies, HR teams are navigating a constant wave of regulatory updates. It’s not just about reacting anymore; it’s about anticipating risk, aligning stakeholders, and taking a smarter, proactive stance. In this session, we’ll cut through the noise and help you focus on what matters.

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HR Process Improvement: 9 Tips To Optimize Human Resource Processes (Plus 5 Real-Life Examples)

AIHR

HR process improvement is a necessary part of a company’s long-term HR management strategy. Establishing processes to ensure accurate, timely, and efficient task completion improves the overall work experience and gives HR more time to focus on strategic initiatives. Using generative AI (GenAI) as an example of an HR process improvement tool, Boston Consulting Group projected that GenAI deployments could free up 25% to 30% of an HRBP’s (HR Business Partner) time.

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no one likes corporate team-building

Alison Green

This post was written by Alison Green and published on Ask a Manager. A corporate “hiking retreat” made headlines last month when a participant was left stranded overnight on a 14,230-foot mountain. The employee was on a day-long “team-building” hike, and he was left behind after the rest of his colleagues made it down the mountain safely. Emergency responders found him stranded in a gully the next day.

Manager 119
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Elevating My Consultancy: The Success Story of Marci Fried

Growth Institute

Marci Fried, a seasoned business consultant and expert at Start with Alignment, has built her career on helping companies optimize their operations and achieve long-term success. With over three decades of experience, her background spans financial advising, senior management roles at a Fortune 500 company, and running a successful small business for nearly a decade.

Scaling 130
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Levels of Employee Engagement and Ways to Improve it

Vantage Circle

Has it ever occurred to you how engaged your employees truly are? Are they all engaged on the same level, or do their levels vary? Given the utmost significance of employee engagement today, it is high time to ponder where your employees stand in engagement levels. Understanding the different levels of employee engagement is vital for organizations aiming to cultivate a positive work culture and boost productivity.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.