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I was first introduced to the concept of employee experience more than 20 years ago during my time in internal communications at McDonald’s. The campaign was called “employment image” and was designed to improve the reputation of working in the restaurants. A significant problem was that the campaign didn’t have much credibility inside or outside the organization, and the concept was gaining limited traction – and then we had that “ah-ha” moment: What we came to realize over time was that the be
One of the greatest gifts any of us can ever receive is the gift of listening. It is also one of the greatest gifts we can ever give. Unfortunately, it appears to be a lost art. The post The Lost Art of Listening appeared first on Full Focus.
Although most of my clients are leaders in professional roles that they expect to hold for the foreseeable future, it's not uncommon for me to work with someone as they navigate a transition and join a new organization. In that context it's often useful to remind my client they possess a uniquely valuable asset that will eventually disappear: newbie goggles.
Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult
Learning that each action is a marketing action, and building a trustworthy reputation. An interview with Geoffrey Colon about learning from content creators, marketing with thought leadership, and. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].
HR teams take on more responsibility and projects every year to take care of the organization’s most valuable asset: People. They frequently face the challenge of having too many projects at the same time and trying to do everything at once. Developing HR OKRs is one of the best ways to prioritize initiatives and focus efforts in the right direction.
Exit interviews investigate why people leave. Stay interviews explore what motivates people to stay. Stay interviews*: Deliver information that can be used today. Give practical insights for engaging and retaining top performers.
Exit interviews investigate why people leave. Stay interviews explore what motivates people to stay. Stay interviews*: Deliver information that can be used today. Give practical insights for engaging and retaining top performers.
A theme in my practice is the CEO who's leading senior executives for the first time. This often occurs with a founder whose company has grown dramatically or has recently raised a significant round of funding. While some of their early-stage leaders will make the leap, others will need to be levelled in order to bring in senior executives whose talents and capabilities will better support sustained growth and successful operations at scale. [1].
D IGITAL marketer Becky Robinson brings her years of experience together in Reach: Create the Biggest Possible Audience for Your Message, Book, or Cause. The key foundational principle is that reach—your ability to not only expand your audience but make a meaningful and enduring difference—is never static, and it is the product of your work and its impact over time.
Micromanagement. We have all experienced it – and if you are a leader, you have mostly likely done it. Yet no one ever says that great leaders are micromanagers. If it isn’t effective and we don’t like it done to us, why do we micromanage? The Pressures to Micromanage Not all the items on this […]. The post Why We Micromanage (Even If We Don’t Want to) appeared first on Kevin Eikenberry on Leadership & Learning.
Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.
Wikipedia defines a value proposition as “the promise that the business will give customers to assure best possible value. The value proposition is a creative statement that depicts the unique selling point. Without this statement marketers lose an opportunity to tell customers why they should pick you over the competition.” In other words, the value proposition is the fundamental reason a customer buys what your company offers.
Running a growing enterprise often provides little time for strategic thinking. In fact, according to The Persimmon Group and Center for Creative Leadership, only 4-7% of business leaders are considered strategic thinkers. If you’re one of the lucky ones, good for you! Unfortunately, most entrepreneurs are consumed by day-to-day operations. So instead of settling into their favorite spot for deep thinking, most collapse at the end of a demanding day.
A well-built HR tech stack has considerable benefits for both HR professionals and employees in companies of all sizes. It can improve productivity and effectiveness, decrease costs, and simplify the recruitment process, helping the organization achieve its goals. Let’s dive into all you need to know about building an HR tech stack! Contents What is an HR tech stack?
Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.
Jump to section. What is stigma? The cost of mental health stigma. Why is mental health stigmatized? 6 types of stigma. How mental health stigmas impact individuals. Ways to cope with mental health stigma. What can I do about stigma?
Storytelling in Business: How to Tell Engaging Stories. burtonc. Wed, 04/27/2022 - 09:41. 26 April 2022. Communication. Leadership & Management. Modern Global Leadership. Storytelling expert Annette Simmons defines nonfictional storytelling as “experience reconstituted.” 1. In other words, stories enable us to share and learn from one another’s experiences.
I DEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. David Baldacci ’s character Aloysius Archer on resilience: “From now on his life path would be pointed steadily forward, right at the fresh waves coming for him, rather than the choppy ones that had just passed underneath and battered him. “ Hell, they can only hit you once.
Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha
I’m surprised I ended up an author. I’m dyslexic, English is not my first language, and writing was always my worst subject in school. Just as surprising as my unlikely path are the mix of books that got me here. The post The 6 Books That Paved My Career as a Behavioral Designer and Bestselling Author appeared first on Nir and Far.
In today’s rapidly changing work environment, the competition for recruiting and retaining top talent has never been tougher. Rhythm Systems works with mid-market companies across all industries, and the #1 challenge we consistently hear holding companies back today is staffing. To gain some insight into the specifics of the issue, we hosted a special Q&A with EY (Ernst & Young) talent expert, Randy Beck.
2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.
The compensation strategy plays a crucial role in ensuring clarity when making salary and benefits decisions within your organization. With a clear framework for compensation, you will be able to help your organization become more competitive when it comes to attracting and retaining talent. But it is not enough to just have a compensation strategy — you need one that is aligned with your organizational culture.
Mother’s day is observed and celebrated every first Sunday of May, and this year it is on 8 May 2022. And you’ve come here to witness the best mother’s day quotes to celebrate working mother’s in your workplace. It is time to admire and recognize the working mothers and their sacrifices to reach this far in their respective careers.
15Five is a human-centered performance management platform that creates effective managers, highly engaged employees, and top-performing organizations. 15Five is often used as part of a complete ecosystem of tools used to enable the HR function. Many companies that use 15Five also use an HR Information System (HRIS) for core administrative functions like payroll, benefits administration, etc.
According to Gallup , “in their search for new ideas and approaches, organizations could be overlooking one of the most easily executed strategies: employee recognition.” In today’s competitive labor market, don’t leave anything on the table when it comes to engaging and retaining your top talent. Taking a little time to intentionally map out your employee recognition systems can improve retention, increase productivity and boost morale —and best of all, it doesn’t have to be expensive to be eff
From rapidly changing state-level labor laws and evolving workplace protections to new compliance expectations around pay equity and hybrid policies, HR teams are navigating a constant wave of regulatory updates. It’s not just about reacting anymore; it’s about anticipating risk, aligning stakeholders, and taking a smarter, proactive stance. In this session, we’ll cut through the noise and help you focus on what matters.
AI, Word of Mouth, and Word of Machine: Context Is Everything. burtonc. Mon, 04/25/2022 - 09:21. 22 April 2022. Marketing & Sales. Strategy. Strategic Marketing. Digital Transformation. Katherine Bowers. All marketers know how powerful word-of-mouth is. But in an era in which recommendations are made increasingly via predictive algorithm, just how valuable is “word of machine ”?
Today's Flashback: A look back to 2019. Each year, after reading and reviewing dozens of new leadership books, I select my pick for the year's best new leadership book. For 2019, that book is Paul Smith's, The 10 Stories Great Leaders Tell , released this past summer. I selected this book as best for its innovative format, timely and pertinent content, and how easy it is to put what Paul teaches to immediate use as a leader.
eLearning in some form has been around for most of the lives of anyone who might be reading this. From the beginning, and again with each new advance, eLearning has been heralded as the future of learning. Yet talk to most anyone and you will find that for the all the promise, there is disappointment. […]. The post Making eLearning Really Work appeared first on Kevin Eikenberry on Leadership & Learning.
If you’re a hiring manager at your organization, chances are that you have had a couple of new hires that haven’t worked out the way that you hoped, or as we call them - a mis-hire. The costs of a bad hire can be staggering when you really sit down and analyze them. In work done by Dr. Bradford Smart, author of Topgrading, the estimated cost of a bad hire ranges from 5 to 27 times the amount of the person’s actual salary.
Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.
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