Sat.Feb 19, 2022 - Fri.Feb 25, 2022

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100 Day Plan for New Leaders (Examples + Template)

David Grossman

When I dropped my son off at school on his first day of kindergarten, he looked at me and said, “I can’t wait to not be new anymore.” Thinking about the many people changing roles and companies these days, I can’t help but wonder how many may be counting the days until they’re not new anymore, too. No matter how many years of experience a person has – even the most senior of leaders – being the “newbie” is daunting for most and hard enough that many avoid taking the new job in the first place.

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Writing Excellent Customer Service Emails: Tips & Templates

Help Scout Leadership

Here are the best tips, tricks, and templates to use to improve your team’s processes for writing exceptional customer service emails.

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Two Dangers of Reactive Management

Leadership Freak

Responding is necessary in a turbulent world. Reacting is not. A person who never responds becomes irrelevant. A person who constantly reacts creates the illusion of importance.

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Falling prey to groupthink? How to encourage healthy debate in your team

Suzi McAlpine

Have you ever been part of a team where people are too afraid to speak up and challenge an approach that’s being taken? Maybe everyone’s gung ho on a way forward with something, and you’re the only one who thinks it’s a bad idea – but there’s no way in hell you’re going to pipe… The post Falling prey to groupthink? How to encourage healthy debate in your team first appeared on Suzi McAlpine | The Art of Leadership.

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The Hidden Skills That Separate Good Leaders from Great Ones

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult

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One Question to Help You Get More Done

Nir Eyal

It was 9 a.m. and Wendy, a freelance marketing consultant, knew exactly what she needed to do for the next hour: be in her office chair to write new client proposals, the most important task of her day. As she held her coffee mug with both hands and took a sip, a fantastic addition to the proposal entered her head. “This is going to be great!” she thought to herself.

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Help Scout’s Conversation Corner on Experience This!

Help Scout Leadership

Links, images, and further reading related to the Conversation Corner segment on the Experience This podcast in 2022.

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More Trending

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How to Make a Job Shadowing Program a Success at Your Organization

AIHR

Continuous learning leads to continuous growth and improvement. Job shadowing is one of the most effective on-the-job learning methods. Organizations that implement a job shadowing program have the opportunity to upskill their employees, improve their processes, and innovate. So, what exactly is job shadowing, and how can your organization implement an effective job shadowing program for employees?

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360 Degree Feedback: Definition, Benefits, and Examples

BetterUp

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Teaching Analytical Reading

Help Scout Leadership

Advice on getting your customer service staff interested in writing more help documents and creating space for them to do so.

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4 Ways to Reach Extraordinary

Leadership Freak

Everest was identified as the highest point above sea level in 1852. 70 years later, George Mallory and others attempted to reach the summit and failed (1922).

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Future of HR: Navigating Transformation in the Digital Age

Speaker: Jeremy York

Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.

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14 Things CHROs and People Leaders Keep in Mind with Culture Change

AIHR

What is the one thing to keep in mind when building or changing your organizational culture? To help your company build or change its organizational culture, we asked CHROs and business owners this question for their best insights. From putting company values at the forefront of decisions to actively engaging your employees, there are several things that CHROs and people leaders recommend you keep in mind when building or making changes to a company’s organizational culture.

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How To Foster Emotional Connections In A Virtual Workplace | Leadership Espresso Shot 34

Tanveer Nasser

Over the past two years, we’ve all had to learn how to get better at communicating within a virtual setting. While most of us have become comfortable using platforms like Zoom and Microsoft Teams in our daily work lives, a common challenge that persists is being able to connect at an emotional level through these digital channels. That’s why in this latest edition in my Leadership Espresso Shot series, I share 5 simple steps that will improve your ability to foster emotional connections in any v

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What Have You Done for Me Lately?

Scott Elbin

The question in the title of this post isn’t about you as the reader. You’re awesome. However, “What have you done for me lately?” could be the question your senior executive is asking about you. That’s never a good thing. In the absence of real information, people tend to fill in the blanks by making up a story about what must be going on. You want to avoid that because the story that gets made up is hardly ever a good one.

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5 Ways Managers Drain People’s Energy

Leadership Freak

Managers that care about results notice and fuel energy. You fail when you neglect or ignore energy. You never succeed when you suck the life out of people. Successful managers energize people.

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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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20 HR Analyst Interview Questions to Prepare For

AIHR

Human Resource Analysts play a vital role in today’s business world due to the massive amount of data produced. Generally, they help organize data, spot trends and support business decisions. Whether you’re hiring an HR Analyst or you’re preparing for a job interview for this challenging role, it’s to your advantage to understand more about what makes for effective HR Analyst interview questions – in the asking and answering positions.

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Don’t Put All Your Eggs in One Basket – Remarkable TV

Kevin Eikenberry

Now, you might already know that I grew up on a farm, and so I have plenty of farm phrases in my vernacular. Some of these phrases wouldn’t make any sense to you. But some of those farm phrases are things you’ve either heard before or maybe even heard here on this blog last week. […]. The post Don’t Put All Your Eggs in One Basket – Remarkable TV appeared first on Kevin Eikenberry on Leadership & Learning.

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What to do in retirement to stay mentally fit

BetterUp

Jump to section. The importance of mental fitness in retirement. What are the 5 stages of retirement? What to do in retirement. What not to do in retirement.

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14 Lessons on Strategic HR from the HR Superstars Summit

15Five

On February 16, 2022, 15Five held its second HR Superstars Summit , a virtual gathering where strategic HR leaders came together to learn more about what it takes to become a better HR leader in 2022. Attendees came away with actionable insights that will facilitate innovative ways to create impact at their organizations. In his keynote, Dr. Jeff Smith , the VP of People Strategy & Insights at 15Five, presented HR leaders with data and insights on becoming more strategic in their approach to

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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Lessons in Teamwork: Winning Despite Trenchfoot, Leeches and Hunger 

Jim Taggart

Many years ago, I watched Eco-Challenge 2000 on the Discovery Channel (a show that ran from 1995 to 2002), a fascinating event encompassing teamwork and leadership. This was my first experience watching Eco-Challenge, the highlights of which were broadcast over five evenings. I was skeptical at first about what I would get from this program. However, my interest in outdoor learning and team dynamics drew me to it.

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Fast-Forwarding to the Future

Kevin Eikenberry

We are all used to change – it comes at us every day. Chances are you have read that we experience more change than previous generations. While I don’t know if that is factual, it sure seemed right. But now? In 2022? The events of the past two years have accelerated changes in ways we […]. The post Fast-Forwarding to the Future appeared first on Kevin Eikenberry on Leadership & Learning.

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Improve your confidence: 10 ways to overcome insecurities

BetterUp

Jump to section. What are insecurities? Three types of insecurities. What are the consequences of insecurities? What causes insecurity? 10 tips to overcome insecurities. Final thoughts.

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Innovation Management: How can we introduce innovation into the DNA of 21st century companies?

Management30 Change Management

Employees struggling with their daily work 'don't have time' to take a more creative approach in their company. Despite numerous Design Thinking workshops and Hackathons, most traditional companies fail to develop a culture of innovation. Yes, innovation is failing! But, even if we are clearly aware of the dire need to promote innovation, why is this not taking place?

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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How Independent Retirement Improved Its Operations With Effective Process Documentation for Growth

Sweet Process

Eric Burnside is the vice president and director of business development at Independent Retirement, a family-owned and operated third-party administration firm in Portland, Oregon. As a small business, one of the goals of the team at Independent Retirement was to double their client base over the next five years. Streamlining their business operations was a […].

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7 Ways to Help New Hires Onboard in 2022

Vantage Circle

While every employee considers their onboarding experience to be one of the most memorable aspects of their work-life, many businesses continue to overlook its impact. Did you know that only 12% of employees agree that their organization does a great job onboarding new employees? Clearly, making your new hire settle is not just a significant part of hiring but also retention.

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15 surprising benefits of music for your brain and body

BetterUp

Jump to section. Benefits of music on the brain. Benefits of music on mental health. Benefits of music on physical health. Benefits of different types of music.

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Skills gap analysis: Taking a proactive approach

Walk Me

A skills gap can emerge for a range of reasons. These include internal and external factors. Internal factors include staff shortages from retirements, high employee churn rates and poor succession planning and training, while external factors include changes to immigration patterns, economic conditions and an aging population in the local area where talent is usually sourced.

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Miss One Change, Face Major Risk: The New Compliance Crisis In HR And How To Fix It

Speaker: Ann Meyers Piccirillo

From rapidly changing state-level labor laws and evolving workplace protections to new compliance expectations around pay equity and hybrid policies, HR teams are navigating a constant wave of regulatory updates. It’s not just about reacting anymore; it’s about anticipating risk, aligning stakeholders, and taking a smarter, proactive stance. In this session, we’ll cut through the noise and help you focus on what matters.

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Change Management & HR: What You Need to Know

AIHR

Welcome to another exciting episode of All About HR! This is the podcast & video series for HR Professionals and business leaders who want to future-proof their organization and learn about the latest trends & insights from industry experts, CHROs, and thought leaders. How can HR successfully support a changing organization? In this episode of All About HR season 2, we sit down with Tim Creasey — Chief Innovation Officer at Prosci — to talk about change management in the post-pandemic ec

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How Rise25 Organized Its Workflow With Effective Business Process Documentation

Sweet Process

As a co-founder at Rise25, Dr. Jeremy Weisz connects businesses to their clients to build life-changing relationships by using effective podcast and content marketing strategies detailed in their Dream 100 ROI strategy. A lot of work goes on in the background to launch and manage the podcasts successfully. Jeremy figured that having detailed standard operating […].

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How to not be nervous for a presentation — 13 tips that work

BetterUp

Jump to section. Why do I get nervous before presenting? How to cope with nerves before, after, and during a presentation. The bottom line.

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Facilitating a Positive Customer Experience: Dos and Don’ts

AlignOrg

What comes to mind when you think about recent shopping experiences? Did a retailer create a positive, friendly customer experience, leaving you wanting to buy from them again? Did another company leave you feeling frustrated, angry, and wondering why some businesses just don’t get it? How One Retailer Does It Right. I purchased my favorite jeans in 2016 from a national shopping mall clothing chain.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.