Sat.Mar 11, 2023 - Fri.Mar 17, 2023

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The Duality of Leadership: Illuminating the Way While Casting Shadow

Lolly Daskal

Leadership is a complex and multifaceted concept that involves both illuminating the way, while casting shadow along the way. On the one hand, leaders are responsible for guiding others towards success. They inspire and motivate others to achieve great things, and they provide the light that illuminates the path forward. However, leadership also involves casting shadows.

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Leading Thoughts for March 16, 2023

Michael McKinney

I DEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Ritch Eich on natural born leaders: “Too often we hear things such as ‘he (or she) is a natural-born leader.’ A person may, indeed, have the make-up, temperament, patience, and vision to lead, but without the right attitude, experience, approach, and training, that individual’s ‘knack’ for leadership doesn’t translate into real leadership.

Travel 287
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5 Leading Edge Ways to Enhance Your Customer Service

Mark Sandborn

Leading edge companies are constantly looking for ways to improve the customer experience and create positive emotions for their clients. One of the key ways they do this is through the use of technology. Technology. AI-powered virtual assistants are an example. These tools allow companies to provide 24/7 support to customers, answering their questions and addressing their concerns quickly and efficiently.

Media 256
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The #1 Thing Bad Bosses Teach Good People

Leadership Freak

A bad boss is a blindfolded monkey splashing poison. If you haven’t had a bad boss, you probably will. Blindfolded moneys are lethal.

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The Hidden Skills That Separate Good Leaders from Great Ones

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult

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5 Obstacles that can Prevent Your Leadership from Reaching Success

Lolly Daskal

Leadership is a critical factor in achieving success. Effective leaders are able to inspire and guide others towards a shared goal. Their ability to do this can greatly impact the success of the organization. Successful leaders are able to balance the many facets of leadership. As a result, they can drive the organization forward towards its goals. However, there are several obstacles that can prevent leadership from reaching success.

Accounts 363
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Culture Rules

Michael McKinney

B UILDING a high-performance culture is like setting the rules of a game, says Mark Miller in Culture Rules: The Leader’s Guide to Creating the Ultimate Competitive Advantage. If you don’t “play” the organization will make up their own rules which can and will have unintended consequences. Culture is “a place, physical or virtual, where you set the parameters in which people work.

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Let go – 4 Remedies for Exhausted Control Freaks

Leadership Freak

My wife thinks I’m a control freak. I reject this spectacular exaggeration. It’s true I can’t let go of control, but I’m no freak about it.

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How to Tell When It’s Time to Resign From Your Leadership Position

Lolly Daskal

Leaders are passionate about what they do and take pride in their ability to guide and inspire others to achieve great things. However, effective leadership also involves knowing when it is time to step down and make room for new leadership. While it can be difficult to let go of a leadership position, it’s sometimes necessary in order to allow the organization to evolve and grow.

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Internal Social Channels Not the Preferred Source for Company News, According to Employees

David Grossman

A common and consistent point of feedback we hear from employees when auditing a company’s internal communications can be distilled into just two words: “email overload.” Across industries and sectors, companies large or small, employees are often quick to share that they feel they receive too many emails. And yet, emails are among the most selected preferred way to receive time-sensitive, relevant information.

Insurance 146
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Some Crises Build Character. Others Reveal It.

Ed Batista

Something bad happened, and there was a crisis. There are still many risks, and the situation could yet turn worse, but at the moment, catastrophe has been averted. If approached correctly, this can be a fruitful learning experience for you and the people around you. It may seem too early to learn from the crisis, but don't wait too long. Nobel-prize winning psychologist Daniel Kahneman notes an important distinction between our experience and our memories : The experiencing self is the one that

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Future of HR: Navigating Transformation in the Digital Age

Speaker: Jeremy York

Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.

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Master Your Inner Critic

Leadership Freak

I met a leader in California who said he didn’t have a loud inner critic. I think he was smoking weed. We talk to ourselves all the time. It’s normal.

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How to Support and Encourage Employees Who Outshine Their Leader

Lolly Daskal

As a leader, it’s important to support and encourage your team members, even when they start to outshine you. This can be challenging, as it can bring up feelings of insecurity or competitiveness. However, by embracing their success and using it as an opportunity to learn and grow. As a result, you can create a positive and supportive work environment that benefits everyone.

Benefits 363
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New Texas Bill Would End Tenure For College Faculty

Forbes Leadership

The assault on college tenure advanced last week with a bill filed in the Texas Senate that would prohibit that state’s public higher education institutions from offering tenure or “any type of permanent employment status” starting on Sept. 1, 2023.

Education 143
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Talent Management: 10 Tips for a Successful Strategy

AIHR

Effective talent management helps organizations win the war for talent and should be a top priority for HR professionals. How can we give candidates the best experience? How can we attract and retain the best people? In this article, we explore the pressing topic of talent management. From the definition to strategy development, implementing best practices, and showcasing examples of successful talent management, here’s all you need to know.

Manager 132
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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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Working From Home isn’t Working

Leadership Freak

Working from home and productivity. “In-person time helps build relationships and get more done.” Mark Zuckerberg In the last six months Meta has effectively cut about 30% of its workforce.

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Why is Collaboration Difficult For Some Leaders and How to Make it Easier

Lolly Daskal

Effective collaboration is essential for leaders in today’s fast-paced, competitive business environment. When leaders work together with their team, they can achieve greater productivity, creativity, and teamwork. However, some leaders still find it difficult to collaborate effectively. Here are four common challenges leaders face and how they can overcome them: Not wanting to give up control: Some leaders find it difficult to let go of control.

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Taking a Book to Scale | Nick Gray

Peter Winick

Creating diverse products from a book to reach scale. An interview with Nick Gray about the steps required to take his book from the consumer market to the enterprise market. It’s hard to create a successful strategy to take a book beyond the consumer market. What can you do to ensure the success of your work? Our guest today is Nick Gray, the Founder and Owner of Museum Hack and the author of The 2-Hour Cocktail Party: How to Build Big Relationships with Small Gatherings, which is the ult

Scaling 130
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What if the future of our businesses depends upon our ability to be un-business-like?

Thought Leaders LLC

Why are memorial services celebrating the life of a loved one who has passed always convened around candlelight, music, and poetry and not around bright lights, PowerPoint presentations and spreadsheets? Today’s guest post is by Dr. Robert H. Lengel, author of A Place For T: Giving Voice To The Tortoise In Our Hare-Brained World (CLICK HERE to get your copy).

Diversity 120
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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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The Neuroscience of Optimism

Forbes Leadership

Are you the eternal optimist? If not, do you want to be one?

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What Went Wrong at Silicon Valley Bank?

Kellogg Insight

And how can it be avoided next time? A new analysis sheds light on vulnerabilities within the U.S. banking industry.

Banking 113
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5 Productivity Myths Ruining Your Life

Nir Eyal

Every time I hear a productivity myth described as fact, I cringe as if listening to a snake oil salesman peddle his cures. Let me tell you, when I was writing my second book, Indistractable, I endlessly researched productivity and time management. I tried a lot of recommended methods and techniques myself. Some of them can be so incredibly helpful in controlling your attention and managing your time.

Manager 111
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How effective is your manager at creating a meeting environment where everyone is comfortable participating?

Thought Leaders LLC

Our reader poll today asks: How effective is your manager at creating a meeting environment where everyone is comfortable participating? They’re great at it. They create space for everyone to participate comfortably 27.52% They’re good at it. They create some space but tend to drive the discussion 24.84% They’re OK at it. They drive most of the discussion and get some input 18.12% They’re not good at it.

Manager 103
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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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Meet America’s Best Management Consulting Firms 2023

Forbes Leadership

Consultants this year helped companies handle layoffs, particularly in tech, advised on which areas of businesses to keep or dissolve, and offered guidance on innovation.

Manager 111
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Make Your Return From Paternal Leave Work for You

Zenefits

Paternity leave has long been considered a way for new fathers to bond with their newborns and support their families during a crucial time. Yet for many, their return from paternal leave back to the job can be a difficult and stressful experience. A variety of factors can influence the success of a new father’s return to work. These include the degree of support of their employer, the workplace culture, and their ability to balance work and family responsibilities.

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How the Pandemic Changed the Workplace, Three Years On

Mind Tools Team Management

Lockdown. Does the word fill you with dread? Maybe even nostalgia? In March 2020, much of the world shut down. Offices and workplaces closed their doors. Socializing without a screen was banned. Life as we knew it was paused. It almost felt like the world stopped spinning. While we're certainly not out of the Covid woods yet, most societies have lifted the more stringent lockdown rules.

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Reality Checking Your Goals

Thought Leaders LLC

Goals can make sense in isolation, but when you add them all up, you may be asking for unrealistic results from your team. Watch out for conflicting goals. It’s important to reality check your goals. Goals can make sense in isolation, but when you add them all up, you may be asking for unrealistic results from your team. You’ll need to evaluate how department goals impact one another.

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Miss One Change, Face Major Risk: The New Compliance Crisis In HR And How To Fix It

Speaker: Ann Meyers Piccirillo

From rapidly changing state-level labor laws and evolving workplace protections to new compliance expectations around pay equity and hybrid policies, HR teams are navigating a constant wave of regulatory updates. It’s not just about reacting anymore; it’s about anticipating risk, aligning stakeholders, and taking a smarter, proactive stance. In this session, we’ll cut through the noise and help you focus on what matters.

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Queen Latifah’s ‘Queen Collective’ Accelerates Opportunities For Black Women Filmmakers

Forbes Leadership

The program, established in 2018, is entering its fourth year; Latifah's company Flavor Unit Entertainment with business partner Shakim Compere joined Procter & Gamble and Tribeca Studios to create the talent pipeline.

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5 Myths About Empathy In Leadership

Chief Executive

People who lack empathy, as I once did, share the belief that they can get a ton accomplished when they don’t concern themselves with “people issues.” They think that lacking empathy just might provide the buoyancy to results rather than the barrier. But the tragedy is that sometimes we need to take a subjective view. We need to humanize the people in front of us.

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Welcome to the Team: Create an Impactful Onboarding

AIHR

“Welcome to the team” – it’s a phrase that carries a lot of weight for a new employee. Hearing these words from HR on an employee’s first day sets the tone for the rest of their experience at your organization. A meaningful and well-organized employee welcome can have a significant impact on how new hires feel about their decision to join the organization.

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HR Superstars Podcast: Unapologetically Human w/ Holly May, Global CHRO at Walgreens Boots Alliance

15Five

Holly May is a seasoned HR professional with a background in total rewards and business partnering in diversity, equity, and inclusion. She has held CHRO roles at Starbucks, Abercrombie and Fitch, and now at Walgreens Boots Alliance, where she has championed the importance of mental health strategies in the workplace. Below is a transcript of our interview on the HR Superstars Podcast : Adam: Early in her career Holly considered herself to be pretty private.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.