Sat.Aug 17, 2024 - Fri.Aug 23, 2024

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Employee Experience Strategy: Build Yours in 11 Steps

AIHR

Competitive salaries and benefits are important, but they are no longer enough. Employees want fulfilling work environments that support their growth and wellbeing. This is where an effective employee experience strategy comes in. For HR professionals, developing this strategy needs a thoughtful, data-driven approach that’s aligned with your company’s goals and culture.

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Research: How to Build Consensus Around a New Idea

Harvard Business Review

Previous research has found that new ideas are seen as risky and are often rejected. New research suggests that this rejection can be due to people’s lack of shared criteria or reference points when evaluating a potential innovation’s value. In a new paper, the authors find that the more novel the idea, the more people differ on their perception of its value.

Manager 131
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Trending Sources

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Why the Most Successful Leaders Don’t Care About Being Liked

Lolly Daskal

As an executive leadership coach, I routinely challenge the notion that effective leadership means being liked. In guiding numerous organizations, I’ve discovered that the most successful leaders know their true impact extends well beyond mere popularity. Here’s why leaders disregard the need to be liked: Approval Can Cloud Judgment: Leaders fixated on likability may avoid necessary risks.

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Hard Work Doesn’t Earn Promotions

Leadership Freak

Work that isn’t noticed isn’t valued. People who work hard are overlooked for promotions every day. Helping doesn’t advance your career when others see you as a helper, not a leader.

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How to Leverage AI in EX & HR Service Delivery

Speaker: Miriam Connaughton and Donald Knight

Learn how leading companies leverage AI to transform the employee experience, at scale. We'll debunk myths and showcase practical tools to help you confidently integrate AI into your EX strategy. Learn to personalize experiences, automate tasks, and streamline processes for a holistic approach. Leave energized and ready to champion AI as the key to a thriving workforce.

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Recognition is the Secret Weapon to Building a Thriving Workplace

Vantage Circle

What is the hallmark of a truly successful workplace? In today’s day and age, it’s a feeling that connects an individual in a unique yet powerful way to their organization. It’s a feeling of belonging and purpose. A feeling of being valued for the unique contributions one brings to the table. It's the result of belonging to a living, kicking entity and not merely lifeless, corporate machinery.

Retention 100
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Finding Joy as a Manager — Even on Bad Days

Harvard Business Review

When work and life are overwhelming, it can be difficult to reclaim a sense of joy at work. Research has shown the benefits of incorporating joy, hope, and optimism into the workplace to combat burnout and improve well-being. The author recommends four strategies to reconnect with joy at work on your toughest days: 1) Find your why: Reconnect with your passion and purpose by aligning your work with what brings you joy, what you are good at, and what the world needs. 2) Embrace a beginner’s minds

Manager 126

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Five most asked questions by Certified Scrum Master training participants

Agile42

What are the KPIs for a Scrum Master? This is the million dollar question, isn’t it? The Scrum Master’s responsibility should be to focus on themes rather than specific KPIs. These themes include: Scrum Team : Coaching the team to enhance effectiveness. Product Owner : Supporting the Product Owner in improving their role. Organisation : Leading efforts to help the organisation adopt Agile and Scrum, including addressing organisational impediments.

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Take 5 Steps with Critics

Leadership Freak

There are two kinds of critics. Those who push against your success and grumblers trying to help. Embrace prickly helpers. Ignore stone-throwers on the sidelines. Some critics care. Take five steps with critics. #1. Clarify concerns. Don't explore criticism until everyone agrees on the issue. More.

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Can AI Deliver Fully Automated Factories?

Harvard Business Review

In the foreseeable future, technology will cease to be a bottleneck for lights-out transformations, which dramatically reduce the need for human workers inside factories. As technology improves, the decision to pursue this goal will primarily depend on the factory’s economic considerations. Manufacturers that embrace automation and demonstrate agility in overhauling their operational strategies will be best positioned to capitalize on this wave.

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I’m worried a wedding vendor will complain about me to my boss

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: This starts with my wedding. To make a very long story short, my wedding dress alterations were a complete disaster. The seamstress produced such awful work that I had to have an emergency appointment with another shop to fix the dress, just days before my wedding.

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Engage, Empower, Excel: Transforming Performance in the New Era of Work

Speaker: Radhika Samant and Adri Glover

The world of work has fundamentally changed. The series of waves that the pandemic began have rippled through the Great Resignation, quiet quitting, the Great Regret, and other eloquent phrases that boil down to the same thing: people aren’t engaged at work or enabled to perform at their best. The truth is that engagement and enablement is more important than ever, but how we do it is the critical differentiator for many organizations.

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Leading Thoughts for August 22, 2024

Michael McKinney

I DEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Neuropsychologist Paul Pearsall on guilt: “Trying to be guilt-free and have the highest self-esteem leads us into an irresponsible life no matter how successful we are in our careers and social lives. If our ultimate self-help goal is increasing and protecting our self-esteem, we risk preventing ourselves from making necessary substantive changes in our

93
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Do 3 things to Rise Above Self-Deception

Leadership Freak

Self-deception means feeling wrong when you’re right and feeling justified when you’re wrong. Self-deception is self-betrayal. Do three things to rise above a pervasive limiter of leaders. The most powerful words you say are the ones you say to yourself.

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5 Moments That Make or Break a CEO-Board Chair Relationship

Harvard Business Review

A Spencer Stuart survey of nearly 200 directors and 30 CEOs of S&P 500 companies zeroed in on where trust is built — and where it’s lost.

Manager 126
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is chest hair unprofessional, wife doesn’t want me to hire a woman, and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. Is it unprofessional to show chest hair at work? I’m an admin at a large university in the midwest. I wear collared shirts every day, and given the recent heatwave, I unbuttoned an extra button to try to be a bit more comfortable in our stuffy office.

Manager 96
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Unlock Hidden Talents: The SBO Blueprint For Success

Speaker: Brian Richardson

With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, understanding SBO is critical. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in upskilling. You'll leave with a comprehensive understanding of Skills-Based Organization (SBO), tailored insights into your organization's current capabilities, and a toolkit of effective strategies.

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How to Measure Employee Recognition: Driving Success Through Data

Vantage Circle

Employee recognition is a critical component of a thriving workplace, but how can its impact be effectively measured? Utilizing data-driven approaches to track and evaluate recognition programs can provide valuable insights, ensuring that appreciation efforts not only boost morale but also contribute to overall organizational success. This blog explores the key metrics and strategies for measuring employee recognition, turning appreciation into a powerful tool for driving performance and engagem

Metrics 85
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For Corporations, Secured Debt Is Out

Kellogg Insight

The last century has seen a dramatic shift toward unsecured debt thanks to improved accounting practices and a desire for financial flexibility.

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Research: Consumers Spend Loyalty Points and Cash Differently

Harvard Business Review

Do consumers treat loyalty points the same way that they treat traditional money? And, how do they choose to spend one versus the other? The authors of this article present research findings from their analysis of data describing over 29,000 unique loyalty points earning and spending transactions made during two recent years by 500 airline loyalty program consumers.

Manager 112
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updates: boss renegotiated my start date behind my back, meetings in the metaverse, and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. Here are three updates from past letter-writers. 1. My boss renegotiated my new job’s start date behind my back I took your advice with the exit interview and shared just enough for them to understand exactly why I was leaving without having to say it outright, without getting into detail or emotionality about it.

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Mastering Remote Onboarding: Proven Strategies for Seamless New Hire Integration

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.

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3 Factors Inventors Share: How to Change the World

Michael McKinney

W HAT does it take to make an impact on the world? A great idea, yes, but also three common traits: opportunity, perseverance, and faith. As an inventor with seven patents in the energy and chemical areas I can cite my own experience to substantiate the importance of these traits as factors that lead to success. When I looked back into history to track the origins of some of the everyday innovations we take for granted today, I found that every inventor tended to embody some or all of these same

Energy 86
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Employee Recognition Letter with 5 sample letters

Vantage Circle

Recognition is the spark that lights the fire of the employee's zeal to perform better. In the hustle of daily work, it's easy to forget the heartbeat of any organization: its people. Yet, a simple act of appreciation can brighten even the busiest day. Crafting an employee recognition letter is more than just acknowledging tasks; it's about celebrating the human spirit behind the effort.

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Q&A: To Protect the Natural World, We Need to Put a Price on It

Harvard Business Review

NOAA’s chief scientist explains how new technologies can help businesses understand their impact, create new financial instruments, and enhance risk management.

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my coworker is telling people I spit in her coffee (I didn’t)

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I’m early in my career and in my late twenties. I’ve been with the same company for around four years now and have been working hybrid since early 2022. Tempest works in the same small office that I do. There are maybe 10 of us who come in regularly, but she works on a different team.

Energy 93
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Change Management 101: A Practical 3 Part Guide

Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.

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How to Successfully Navigate the Challenges of Shifting to a Less Hierarchical Company

Lolly Daskal

In today’s rapidly evolving business environment, many companies are shifting away from traditional hierarchical structures to embrace flatter, more collaborative organizational models. This transition can bring numerous benefits, such as increased innovation, faster decision-making, and improved employee engagement. However, navigating the challenges that come with this shift requires careful planning and effective leadership.

Rollout 77
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The Seven Attributes Of Meaningful Work

Eric Jacobson

There are so many good things to learn in the book, Helping People Win At Work , by Ken Blanchard and Garry Ridge. Among those is the section about how to define meaningful work. Their definition consists of these seven attributes. Work is meaningful when it : It is conducted in a manner that is "good and proper" in all respects. It positively affects our company and our communities, giving our work an impact that extends beyond ourselves.

Manager 67
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When Resentment Is Building on Your Team

Harvard Business Review

Is resentment simmering on your team? Sometimes resentment looks like lashing out; other times it manifests as silence or withdrawal. In this article, the author shares advice from two experts on what to do if you’re worried about resentment building on your team: 1) Don’t assume the issue will resolve on its own. 2) Stay close to your team. 3) If you see something, say something. 4) Embrace tough feedback. 5) Advocate for your team. 6) Shake things up. 7) Focus on common goals.

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candidates ask so many questions that our interviews are running over schedule

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I am a manager in the process of expanding my team, so I have been interviewing many job seekers lately. We always give candidates a good 10 to 15 minutes at the end of the interview to ask us any questions they might have about the job, the organization, or the application process.

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Thriving as a Lean & Mean HR Machine

Speaker: Kjerstin Greene and Adri Glover

Feeling like you’re drowning in HR responsibilities? If you’re an HR professional with little or no additional support, or in a non-HR role juggling HR tasks with other responsibilities, you likely wear many hats – from recruitment and onboarding to benefits and employee engagement. This can be overwhelming, but Adri Glover and Kjerstin Greene are here to help!

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7 Tangible Ways Artificial Intelligence Boosts Profits in Your Company

Lolly Daskal

Artificial Intelligence (AI) has revolutionized the business environment, offering companies unprecedented opportunities to increase efficiency, reduce costs, and drive profits. As an executive leadership coach who has fully embraced AI, I not only witness but also actively participate in helping businesses implement and leverage this transformative technology to help them achieve their goals.

Revenue 69
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Empathetic Leadership: Why Empathy in the Workplace Matters

David Grossman

“Empathy” is a word that’s discussed often as a coveted leadership skill, and yet there’s still uncertainty – and some skepticism – about how much empathy matters in the workplace today. For some, empathy feels like a soft skill that may be difficult or impractical to apply, particularly when you’re leading a large team that don’t all know you as well.

Manager 67
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Research: What Happens When Influencers Turn Off Comments

Harvard Business Review

Influencers are often targets of online negativity, and how they respond to this feedback can have important ramifications for their personal brands and the effectiveness of their product endorsements. Recent research shows that one commonly employed tactic — turning off social media comments — can undermine influencers’ key assets: their persuasiveness, likability, and perceived sincerity.

Assets 110
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employee made a racist comment, my senior coworkers think I earn too much, and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. Employee made a racist comment to her office-mate I work in a fairly small office. We have about 12-15 people in the office. Recently, our company hired two new CSR’s. “Anne” is white and in her late fifties/early sixties. “Leah” is Black and probably in her thirties.

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Cultivating Engagement: Strategies and Actionable Plans for Success

Speaker: Alberta Johnson

Once upon a time, in the bustling world of corporate landscapes, HR professionals like you were the unsung heroes. Your mission: to unlock the secrets of employee engagement and transform workplaces into thriving communities. 🦸 🏢 Join us in our upcoming webinar to uncover why engagement is the magic ingredient for organizational success.