Sat.Nov 30, 2024 - Fri.Dec 06, 2024

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The Strategic Power of Hope

Harvard Business Review

Behavioral science has shown that hope can power positive outcomes for both people and organizations.

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Feeling Outraged? Think Twice Before Hitting “Share.”

Kellogg Insight

Misinformation fuels outrage—which in turn leads to mindless social-media shares, a new study finds.

Media 132
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7 Responses to Employee Complaints

Leadership Freak

Things are worse than you fear if you aren’t hearing complaints. People are lying. Culture is broke: fear blocks honesty. Or people are disengaged. Tension bubbles below the surface when leaders aren’t hearing employee complaints. Employee complaints indicate people care about something. How to respond to employee complaints?

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How to Be Sure You Have Exceptional Leadership Skills: It Comes Down to One Word

Lolly Daskal

Many people believe that exceptional leadership is defined by strategic thinking, charisma, or decision-making skills. While these are undoubtedly important qualities, they are not what truly set exceptional leaders apart. The one word that separates great leaders from the rest is character. Character often doesn’t get the recognition it deserves because it’s not as flashy as other leadership traits.

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4 HR Predictions for 2025: Supercharge Your Employee Experience with Internal Communications

Speaker: Carolyn Clark and Miriam Connaughton

The future of HR is here, and it's all about collaboration, innovation, and impact. Join us for a forward-thinking session where seasoned experts Miriam and Carolyn will share insights and practical strategies to help you stay ahead of evolving HR trends. Discover how to build strong partnerships with internal teams to craft a transparent, authentic, and connected workforce experience.

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Taylor Swift and the Strategic Genius of the Eras Tour

Harvard Business Review

The highest-grossing tour in music history is a case study in how a legacy act can navigate the modern attention economy.

Media 127
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Online Sports Betting Is Draining Household Savings

Kellogg Insight

Most impacted are the bettors who can least afford it, new research shows.

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Dealing with Difficult Employees: Tips and Solutions for Leaders

BetterUp

Dealing with difficult employees can be a significant challenge for any manager. It’s a situation many leaders dread, yet every workplace will inevitably encounter a difficult employee at some point.

Manager 87
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How U.S. Cities Are Using AI to Solve Common Problems

Harvard Business Review

Interviews with local leaders show how this technology has helped them automate tasks, make better decisions with data, and more effectively engage with the community.

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Overnight Success? AI Has Been a Century in the Making.

Kellogg Insight

For clues about the future of AI, it helps to understand the past.

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Real Opportunities Are Small

Leadership Freak

My bride mentioned that I don’t rinse the sink after I wash my teeth. You’d be surprised how much debris accumulates in the teeth while eating breakfast. I’m negligent with a good heart. It’s not malice. It's neglect. Here are some lessons from a dirty sink.

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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How To Work On Self-improvement: 31 Activities To Try

BetterUp

Learning how to work on self-improvement can feel daunting, but you can start by taking small, manageable steps. Here are 31 exercises to try.

Manager 85
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When Your Team Bypasses You to Get Things Done

Harvard Business Review

To reestablish the chain of command, start by understanding why your employees are going around you.

Manager 107
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HR KPIs: Guide, 20 Examples & Free Template

AIHR

HR KPIs are indispensable for organizations that want to improve at managing their people. Because if you don’t define what ‘good performance’ looks like, how can you measure it, and how will you know if you’re doing an excellent job? In other words, to measure success, you need clear performance indicators. In this article, we dive into the details of KPIs in HR.

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7 Ways to Earn the Right to Be Heard

Leadership Freak

The right to be heard is earned. Forget leading when no one is listening. You earn the right to be heard with your ears. You earn the right to be heard by saying something worth hearing. Gain a reputation for wisdom. Here's how.

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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update: should I tell my employee she needs to give a clearer “no” to a client who’s interested in her?

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer asking whether to tell an employee she needed to give a clearer “no” to a client who was interested in her ?

Media 98
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Designing a Responsible AI Program? Start with this Checklist

Harvard Business Review

When implementing responsible computing initiatives, companies run into a common problem: They rush to deploy their respective programs before they’ve finished designing them. The results are predictable: inefficient and difficult-to-scale efforts at managing AI’s ethical, reputational, and legal risks; wasted resources; and slowed innovation. To assess how ready their company is to implement an RAI program, leaders should ask eight questions: 1) Have you determined what its objectives are?

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How To Craft a Strategic Hiring Plan in 2025

AIHR

A well-executed hiring plan can be the difference between a company that reaches its strategic business goals and one that is outperformed by its rivals. Just ask Marc Benioff , co-founder and CEO of tech giant Salesforce. “Acquiring the right talent is the most important key to growth,” says Benioff. “Hiring was – and still is – the most important thing we do.

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3 Powerful Ways to Energize Tired People

Leadership Freak

Youre a black hole when all you think about is what you need from others. Energize tired people by pouring fuel into their cup. Meaning kindles energy. People hate meaningless work. Know what matters. Explain what matters. Reward what matters. Repeat what matters. Energizing people is the heart of successful leadership.

Energy 91
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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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603 | How to Handle Team Members You View as “I can’t do this without them”

Chris LoCutro

Today, we’re diving into a leadership topic that every business owner and leader needs to understand: building a business that thrives without being overly reliant on key individuals. If you’ve ever found yourself thinking, “I can’t do this without them,” this post is for you. The “I Can’t Do It Without Them” Mindset (00:02:05) Many business leaders find themselves dependent on a few key team members—those top performers or long-tenured employees who seem irreplaceable.

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When You Have Two Bosses — and They Don’t Talk to Each Other

Harvard Business Review

Five strategies for avoiding confusion and getting the support you need.

Manager 101
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The Leadership Skills You Need to Thrive in an AI-Driven World

Lolly Daskal

As technology evolves, leaders are faced with an important question: How do you lead effectively in a world increasingly shaped by artificial intelligence? Many people think leadership in the AI era is all about understanding technology or staying up to date with trends. While those are important, thriving in an AI-driven world requires something deeper.

Metrics 105
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When Our Work Is Disrupted, the Story We Tell Matters

Kellogg Insight

Pandemic-era lab, school, and daycare closures threatened the careers of people in “up or out” professions. Employees benefited from the opportunity to frame these productivity lapses as temporary and out of their control.

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HR Meets AI: The New Way of Keeping Large Workforces Connected and Engaged

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

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What Has the Greatest Impact on Organizational Culture?

LSA Global

What Has the Greatest Impact on Organizational Culture? Our organizational alignment research found that cultural factors account for 40% of the difference between high and low growth companies in terms of revenue growth, profitability, leadership effectiveness, customer loyalty, and employee engagement. But what has the greatest impact on organizational culture?

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Successful Private Equity Firms Manage Talent Differently

Harvard Business Review

Private equity firms are increasingly recognizing the importance of talent management in driving value creation. The article outlines seven key behaviors that advanced firms are adopting, including integrating human capital into deal planning, improving talent assessments, and fostering leadership development. These practices mark a shift from traditional approaches, emphasizing the strategic role of talent at all organizational levels.

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These 5 Toxic Work Behaviors Must be Stopped Now

Lolly Daskal

Toxic work behaviors have become a silent productivity killer in todays workplace. A recent study by Harvard Business Review found that toxic employees can have a far-reaching negative impact, not only affecting their direct peers but also reducing overall team performance and morale. Left unaddressed, these behaviors create a hostile environment that drives talent away, damages mental health, and costs companies more than they realize in turnover and lost productivity.

Inclusion 114
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more on AI attending meetings

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: This may be cheating since I am not the original person who wrote in about AI attending meetings , but I still thought it might be interesting/useful to you and your readers! Today I was in a Zoom meeting: a regular small meeting to publish a paper. I noticed an AI notetaker logged in as a bot for one of the meeting regulars; this was the first time Ive seen one in the wild.

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How To Empower Your Workforce With Modern Fertility Benefits

Speaker: Andrea Wuchiski

In an era where a workforce spans multiple generations, HR managers and Total Rewards leaders face the unique challenge of designing benefits packages that cater to diverse employee needs. This session will delve into how comprehensive fertility benefits can bridge generational gaps, support employees’ health, and enhance workplace satisfaction. Join us for an insightful session that highlights the strategic importance of fertility benefits in today’s competitive job market.

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Mastering Marketing Performance to Drive Growth, Brand Strength, and Results

Chief Outsiders

Learn how CEOs can leverage a Marketing Performance Index to boost growth, improve performance, and strengthen brand presence with actionable strategies and tactics.

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Research: When Prototypes Don’t Yield Useful Insights

Harvard Business Review

A study of digital healthcare startups found that successful firms avoided prototypes early.

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Your Team Hates Meetings—Because You’re Running Them Like It’s Still 1995

Lolly Daskal

If your team dreads meetings, it might not be the idea of meetings they hate—it might be the way they’re being run. Many leaders haven’t evolved past the outdated meeting practices of the 1990s. Endless talking, rigid agendas, and one-way communication no longer work. Today’s teams need meetings that are dynamic, inclusive, and productive. If you’re running meetings like it’s still 1995, it’s time to rethink how you bring your people together.

Inclusion 110
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I feel exploited by my employees

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I lead a manufacturing business that I co-founded over a decade ago. It turned its first profit recently, but all this time, we as the owners have taken care of everyone by taking colossal personal debt and making incredible sacrifices, including working ourselves an average of 60 hours a week.

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Behind The Curtain: How Todays Political Climate is Steering HR and DEI in 2025

Speaker: Hanh Nguyen

In today’s ever-changing world, HR professionals often find themselves juggling conflicting priorities - especially when external factors seem out of their control. As we traverse the unpredictable waters of the current political and economic landscape, we find ourselves at a crossroads. For HR leaders, understanding how these external forces shape our diversity, equity, and inclusion efforts is crucial.