January, 2018

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Want to Design User Behavior? Pass the ‘Regret Test’ First

Nir Eyal

What are the ethical responsibilities of companies that are able to manipulate human behavior on a massive scale? It’s a question one hopes technologists and designers ask themselves when building world-changing products — but one that hasn’t been asked often enough. Operant conditioning, intermittent reinforcement, the search for self-actualization — the techniques used by product […].

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Don't Let Your North Star Metric Deceive You

Brian Balfour

We’ve all heard the rallying cry of the “One Metric That Matters”. Choose your north star and focus. Grow 7% week over week. If you grow daily active users (DAUs), the rest will follow. But blindly buying into the concept of the one metric that matters (OMTM) is a fatal oversimplification. In a recent essay , Casey Winters, formerly Growth at Pinterest, says: “The search for one key metric for a complex ecosystem like Pinterest over-simplifies how the ecosystem works and prevents anyone from foc

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How to Infuse Heart into Soul-Sucking Organizations

Leadership Freak

Heartless leaders build soul-sucking organizations. Leaders learn how to think with their heads in school. But, leaders who think with their hearts build vibrant organizations. Results.

Energy 101
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The Top 3 Factors Influencing Employee Satisfaction And Retention: An Interview With Colleen McCreary

15Five

How do you look at The Employee Lifecycle ? Are you detached like a seasoned clinician who views patients in terms of mechanics, or are you involved like the newly graduated nurse who is focused on the experience of the person and the wellbeing of their body? Both have the best interests of the patient in mind, but there is a difference. Of course we are not talking about birth, adolescence and adulthood.

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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Is Company Culture Your Competitive Advantage or Hidden Inertia?

BetterUp

In thriving organizations, culture looks like (and often is) the hidden “secret sauce.” On the flip side, in failing organizations, culture is often blamed for preventing change. When we envision what the two look like, they could not appear more dissimilar in our minds. The culture of engagement, passion, and purpose versus the culture of punching clocks and sacred cows.

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Accelerating Your Learning in a World of Accelerating Change

Kevin Eikenberry

Here is a news flash – the world is changing. In fact, by many measures (including your own experience), it is changing faster than ever. For an achievement minded person, like you, this is exciting news, but it also creates an important reality: it is harder than ever to be truly great at anything. Since […]. The post Accelerating Your Learning in a World of Accelerating Change appeared first on Kevin Eikenberry on Leadership & Learning.

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Baby Steps: Breaking down vision and aspirations into digestible steps

Management30 Agile and Lean Principles

by Marjan Venema The longest journeys start with a single step. You get to where you want to go by continuing to put one foot in front of the other. My energy to keep taking those steps comes from a big vision. Over the past few years though, I’ve learned that big visions can also. The post Baby Steps: Breaking down vision and aspirations into digestible steps appeared first on Management 3.0.

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Solution Saturday: Stop Giving So Many Solutions

Leadership Freak

Do you love offering solutions to other people’s problems? What if it’s ineffective, even dangerous? Don’t solve problems FOR people: Solving problems for people invites dependency.

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“I Can’t Wait For The Next Annual Performance Evaluation”, Said No Employee Or Manager Ever!

15Five

Have you just completed the latest round of annual performance evaluations? Or are you gearing up for the next time you have to be reviewed/review others? Word on the street is that employee performance reviews are a thing of the past. But they’re not really dead for most organizations, because reviews are not devoid of all merit. Progressive companies are fitting reviews into continuous performance management philosophies that includes regular communication, employee feedback, and a process to

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4 Steps to Improve New Manager Training

LSA Global

Do You Need to Improve New Manager Training? It is not easy to find an organization that does not want to improve new manager training. Why are so many leaders disappointed in the impact of their new manager training? Managers are Being Asked to do More. To increase productivity and speed up decision making, most companies have flattened their organizational structure giving their managers wider responsibility over more employees.

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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Three Keys to Being a Successful Remote Team Member

Kevin Eikenberry

As a person who has worked remotely, leads a team who largely work remotely, and works with leaders of remote teams regularly, there is much advice I could share about how to be successful working remotely. That however, isn’t what this article is about. Read the title of this article again and you will […]. The post Three Keys to Being a Successful Remote Team Member appeared first on Kevin Eikenberry on Leadership & Learning.

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Hello 2018! Books, essays, and more from the past year.

Andrew Chen

Dear readers, 2017 was a big year, where we got Trump’s first(!) year in office, a renaissance in interest around cryptocurrencies, Brexit, Puerto Rico, and oh yeah, things got a little crazy at Uber too. I want to take a moment to share some of my writing from the past year, a few books I’ve read recently, and also include stuff from the last just for completeness.

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Three Ways to Change People

Leadership Freak

It’s absurd to say we can’t change people. The people in your story have changed you. You’re who you are, in part, because of them. Influence is the power to produce change. #1.

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4 Ways to Make 2018 the Best Year of Your Life

Leadership Freak

If 2018 was your last year on earth, and you had to keep your job, what would you do differently? Brevity simplifies priority. #1. Enjoy.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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How to Know if You’re a Manager or a Leader

Leadership Freak

You’re not managing just because you run meetings or have a title. You might own the place, but that doesn’t make you a leader.

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The Law of the Skunk

Leadership Freak

Engage in behaviors that have high return on energy, ROE. Stinky things you tolerate – but should confront – suck the life out of you. Law of the skunk: deal with stink.

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One Thing You Must Do Today and Every Day

Leadership Freak

If you can only do one thing today, connect with your team. Performance requires connection. 7 reasons for weak connection: You don’t like them. Bad memories create distance.

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3 Principles of Feedback that Works

Leadership Freak

I wrote, “Don’t give your boss feedback on his poor performance,” in, “Solution Saturday: My Boss is a Terrible Leader.” So, what makes feedback work?

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HR Meets AI: The New Way of Keeping Large Workforces Connected and Engaged

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

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How to Navigate Conflict Between Managers and Leaders

Leadership Freak

People who work together end up working against each other when goals compete and agendas collide. The goals of leadership and the challenges of management create healthy friction.

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How to Spot a Leech Before They Suck the Life Out of You and Your Team

Leadership Freak

The greatest crisis in organizational life is an energy crisis within. How to spot a bloodsucking leech: #1. Leeches always need more. The people you give the most, need the most.

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At Least 85%* are Not Self-Aware

Leadership Freak

Reject the thought that you’re self-aware. Odds are you don’t see yourself and you don’t see yourself as others see you either.

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SECRET SAUCE SUNDAY: FORTUNE 300 CEO SHARES 5 SECRETS TO SUCCESS

Leadership Freak

Secret Sauce Sundays are my opportunity to invite leaders who I respect to share ideas that have changed their leadership. Today, Doug Conant shares 5 secrets to leadership success.

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The Upskilling Advantage: Transforming Your Workforce For Future Growth

Speaker: Brian Richardson

With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, mastering upskilling is now more critical than ever. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in workforce upskilling. You'll walk away with a deep understanding of how to build a culture of continuous learning, expert insights into assessing the current skills of your employees, and a strategic too

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How One Question Sparks Engagement

Leadership Freak

People aren’t engaged because the questions they hear are dull. Easy questions: If you’re on my team, you’re committed to constant improvement. Meetings always include, “What can we do better next time?

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How to Beat Your Inner-Critic into Submission

Leadership Freak

Inner-critics stomp around smashing hope and shattering confidence. The goal of your inner-critic is safety. The top 7 expressions of inner-critics: You should have. Inner-critics love the negative past. You screwed up.

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Nearly 50% of Upper-Level Managers Avoid Holding People Accountable

Leadership Freak

46% of upper-level managers are rated “too little” on the item, “Holds people accountable … ” (HBR) You missed the point if accountability is: Coercing reluctance to do things it isn’t committed to… Continue reading →

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How to Own Your Wake

Leadership Freak

Leaders struggle to see themselves through the eyes of others. You enhance your impact on others AFTER you acknowledge your impact ON others.

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Mastering Remote Onboarding: Proven Strategies for Seamless New Hire Integration

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.

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How to Evaluate Your Manager’s Performance (Without Guesswork)

15Five

A surprise resignation here; a rumor of resentment there… these are indications that there are problems within your management team. If this is happening, the time to take action is now. Great managers build trust , inspire individuals, and motivate teams. Bad managers breed resentment and make people want to quit. Problem is, you may not realize what’s happening until smaller managerial issues have spiraled into much bigger problems.

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7 Secrets to High Performance

Leadership Freak

Challenges to high performance include entitlement, unfocused energy, and soul-sucking systems. Questions that expose high performers: #1 What makes you think you want to be a high performer?

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How to Build a Culture of Freedom and Responsibility

Leadership Freak

This post is based on my conversation with Patty McCord, former Chief Talent Officer at Netflix and author of Powerful. “People have power; don’t take it away.

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Slideshare: Ask Your Employees These Questions To Improve Workplace Culture & Team Performance

15Five

Curiosity. Introspection. Integrity. These are some of the most sought after traits in both company leaders and employees at any level. So whether they are inspiring self-reflection or soliciting information, good questions (and people who are willing to answer them honestly) are vital to a thriving workplace. Questions are not only core to the 15Five product but also core to our workplace culture.

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How To Empower Your Workforce With Modern Fertility Benefits

Speaker: Andrea Wuchiski

In an era where a workforce spans multiple generations, HR managers and Total Rewards leaders face the unique challenge of designing benefits packages that cater to diverse employee needs. This session will delve into how comprehensive fertility benefits can bridge generational gaps, support employees’ health, and enhance workplace satisfaction. Join us for an insightful session that highlights the strategic importance of fertility benefits in today’s competitive job market.