October, 2024

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How to Master Conflict Resolution

Harvard Business Review

Learning to navigate conflicts is not really a choice in today’s organizations. It’s an imperative. In this article, the author explains what conflict resolution is, why it’s an essential skill, and how to approach the conflict-resolution process. She offers four steps: 1) Try to see the situation from the other person’s point of view; 2) Pinpoint what the conflict is really about; 3) Think about your primary goal; and 4) Decide how to proceed.

Manager 123
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The Real Profit Behind Business Books: Key Findings from 350+ Authors

Peter Winick

How Thought Leaders Turn Books into Revenue Powerhouses with Speaking and Consulting Peter Winick and Bill Sherman sit down to discuss some of the intriguing findings from the Book ROI study they’ve been involved in for the last several months. What’s the ROI of a business book? Peter Winick and Bill Sherman dive into this game-changing question in the latest episode of Leveraging Thought Leadership.

ROI 272
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What to Do When Goals Seem Too Far Away

Thought Leaders LLC

Today’s guest post is by Kelly Gregorio of Advantage Capital Funds. As the leader of your team, it is your job to forge ahead. When the horizon feels miles away, your team will turn to you expecting enough support to keep them going. However, people (including you) can take for granted that the person in the management position is still human with their own doubts, stressors and anxiety.

Manager 130
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AI Is Revolutionizing Science. Are Scientists Ready?

Kellogg Insight

AI’s influence has already spread to nearly every discipline. But fully harnessing its impact will require better training for researchers.

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How to Make The Best Benefits Decisions for 2025s Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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5 Powerful Words That Will End All Office Politics Immediately

Lolly Daskal

Office politics can be a major source of stress and frustration. It can decrease productivity, lower morale, and increase turnover rates. As an executive leadership coach, I have seen the negative impact of office politics on company culture. Completely eliminating office politics may be impossible. However, I have found that strategies can help minimize its effects.

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Stay Interviews: Best Practices, Questions, & Template

David Grossman

No matter the industry, losing great talent is one of the toughest challenges for leaders and employees. Not only is there the question of trying to fill that person’s role, but the associated work of training and onboarding a new team member, plus the potential for disruption to the business and added work for those who remain. In some organizations, when departures are widespread, the challenges are naturally greater – and even harder to overcome.

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The Journey from Academia to Impact | Neri Karra Sillaman

Peter Winick

What Immigrants Can Teach Us About Business Longevity Today, Neri Karra Sillaman shares how her story of childhood hardship led to a life of academia and entrepreneurship. What happens when your toughest challenges become your biggest opportunities? On this episode of Leveraging Thought Leadership, host Bill Sherman dives deep with Neri Karra Sillaman —an Entrepreneurship Expert, TEDx Speaker, and Professor at ESCP Business School —about how her early life as a refugee set her on a path to becom

Education 278
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manager says I have to come in despite a doctor’s note, boss interrupted me in the bathroom, and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. Manager says I have to come in even though my doctor says to stay home My company has just increased the number of days we’re expected to be in office. We were fully remote for two years during the pandemic, so the shift to hybrid work has been a big adjustment, as is the new increase to our in-office days.

Manager 108
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Struggling to Make Key Behaviors Stick in Your Organization?

Leadership Freak

It's book giveaway time on Leadership Freak. "Vital Behavior Blueprint" Inconsistent behaviors derail improvement efforts. Getting key behaviors to become habits can feel like herding cats. Unfortunately, only 30% of employees receive the 3 Pillars of essential performance support (1) clear expectations, (2) actionable feedback, and (3) barrier removal.

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7 Successful Strategies to Win Over a Resistant Team

Lolly Daskal

Leading a team that is resistant to your leadership can be one of the most challenging aspects of being a leader. Whether you’re taking over an existing team or forming a new one, it’s crucial to win over their trust and support. Without the backing of your team, it becomes incredibly difficult to achieve your goals and drive success. As an executive coach, I have worked with numerous leaders who have struggled with teams that were initially resistant to their leadership.

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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What Is ISO 9001 Certification? [+How to Get Certified]

Sweet Process

Last Updated on November 1, 2024 by Owen McGab Enaohwo Start your free 14-day trial of SweetProcess No credit card needed. Cancel anytime. Click Here To Try it for Free. As a business owner or manager, you’re constantly seeking ways to improve your operations, enhance customer satisfaction, and have an edge over your competitors. One […] The post What Is ISO 9001 Certification?

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5 Ways to Deal with a Colleague Who Doesn’t Respect Rules

Harvard Business Review

It’s easy to get angry when you’re constantly picking up the slack or fixing mistakes caused by a rule-breaker. You might feel like you’re always cleaning up their messes, correcting their work, or filling in gaps they’ve left. The unfairness of it all can also get under your skin and cause resentment. But you can’t just march up to them and demand they stop ignoring standards.

Manager 126
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Empowering Changemakers to Embrace New Approaches | Heather Hiscox

Peter Winick

A Proven Framework for Meaningful Impact in Nonprofits and Beyond In this episode, Heather Hiscox shares her journey from frustration to transformation, emphasizing the importance of relationships, active listening, and embracing imperfection in the change process. What if the way we approach change is broken? Would you try something new? Or stick to what you know?

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update: my new employee ran a background check on me and asked me about what he found

Alison Green

This post was written by Alison Green and published on Ask a Manager. Remember the letter-writer whose new employee ran a background check on them and asked them about what he found ? Here’s the update. Imagine my surprise when I opened the blog today to find you had re-released my letter ! I felt an update was owed to the commentariat. I can’t tell you how much I appreciated your advice on this peculiar situation.

Manager 113
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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Refuel or Die

Leadership Freak

Fatigue isn’t overwork; it’s failure to refuel. You go dry when you pour out more than you pour in. You can’t flourish on empty. Life management is energy management. Depletion is inevitable apart from intervention. Energy flows out naturally; it’s restored intentionally. Create a refueling schedule. Learn more.

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Top 8 Challenges Leaders Will Encounter In The Future Of Work

Lolly Daskal

The future of work presents a unique set of challenges for leaders. The pace of change is accelerating, and the skills required to succeed are constantly evolving. Leaders must navigate an increasingly complex and interconnected global economy while managing a diverse and distributed workforce. In my role as an executive leadership coach, I have worked with numerous leaders who are grappling with the challenges of the future of work.

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AI Risk Management for HR: 3 Key Risks To Manage & HR Actions To Take 

AIHR

While AI use in fields like HR began in the mid-2010s, it has made remarkable strides in recent years, particularly with the growing popularity of Generative AI tools. These tools, a subset of AI, focus on creating new content, data, or information by analyzing patterns in existing data. Despite these advancements, the adoption of AI within HR departments remains slow.

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When the World Is Too Distracting — and It Feels Impossible to Work

Harvard Business Review

As much as we wish we could, we can’t eliminate uncertainty in the world. But we can control how we respond to it, and one of the ways that we can respond is to help create workplaces where people feel seen, supported, and able to contribute meaningfully. This article includes a curated list of HBR articles and podcast episodes to help you manage yourself, your team, and your organization when you’re consumed with what’s happening outside of work.

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Behind The Curtain: How Todays Political Climate is Steering HR and DEI in 2025

Speaker: Hanh Nguyen

In today’s ever-changing world, HR professionals often find themselves juggling conflicting priorities - especially when external factors seem out of their control. As we traverse the unpredictable waters of the current political and economic landscape, we find ourselves at a crossroads. For HR leaders, understanding how these external forces shape our diversity, equity, and inclusion efforts is crucial.

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Mastering the Pitch: How to Capture Attention and Persuade with Purpose | Joanne Tombrakos

Peter Winick

Why Simplicity and Storytelling Matter More Than Ever Joanne Tombrakos shares how pitching is more about persuasion than selling, emphasizing the importance of grabbing attention quickly and building trust through storytelling. She explains why simplifying your message and delivering value fast are key to winning your audience. What does it take to grab your audience’s attention in the first few seconds?

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the avenging COO, the salary fix, and other stories of wrongs being righted

Alison Green

This post was written by Alison Green and published on Ask a Manager. Last week we talked about times you saw someone right someone else’s wrong. Here are 10 of my favorite stories you shared. 1. The COO My first job out of college was working at a large corporation as an executive admin. There were five of us admins who sat in the open space, outside of the executives’ offices.

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How to Write a Standard Operating Procedure That Your Employees Will Understand

Sweet Process

Last Updated on October 31, 2024 by Owen McGab Enaohwo Start your free 14-day trial of SweetProcess No credit card needed. Cancel anytime. Click Here To Try it for Free. Efficiency and consistency are the lifelines of any successful business. To achieve these goals, you need well-defined standard operating procedures (SOPs) to serve as a […] The post How to Write a Standard Operating Procedure That Your Employees Will Understand appeared first on SweetProcess.

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6 Powerful Ways to Sharpen Your Leadership Skills and Achieve Better Results

Lolly Daskal

Leadership is a crucial component of organizational success, and it requires a unique set of skills that can be developed and refined over time. As the business world continues to present new challenges, it is essential for leaders to continuously improve their abilities to guide their teams and drive positive results. As an executive leadership coach, I have worked with many leaders committed to sharpening their skills and achieving better results.

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HR Meets AI: The New Way of Keeping Large Workforces Connected and Engaged

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

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The Path to Power for Servant Leaders

Leadership Freak

You didn't wake up thinking, "I want other people to run my life." Healthy people want power to make decisions. Normal people want a voice. Dominance perverts a healthy urge for power. Servant leaders lift themselves and others. Your superpower is servant-power. Here's how.

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Research: When Should Startups Scale?

Harvard Business Review

Silicon Valley often touts rapid scaling as the best strategy for achieving startup success. However, new research reveals that scaling early, particularly within the first 12 months, significantly raises the risk of startup failure, especially for two-sided platforms. The key takeaway for entrepreneurs: Be cautious with early scaling and prioritize a culture of experimentation.

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Digital Marketing Mastery: A CEO's Roadmap to Competitive Advantage

Chief Outsiders

In today's digital-driven business landscape, CEOs can no longer afford to take a hands-off approach to their company's marketing efforts. With over 80% of the modern buyer's journey happening online, a solid digital marketing strategy has become critical for driving growth and staying competitive.

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succeeding at work if you’re neurodivergent

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s the Thursday “ask the readers” question. A reader writes: I have ADHD and learning disabilities. I suspect I have autism too. I just got into a new manager position. With the amount of disabilities I have, it’s amazing how far I made it. As I look for advice for succeeding in the workplace as a neurodivergent, all I keep finding is advice to buy noise canceling headphones, fidget toys, and blue lig

Manager 109
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Diversity Recruiting 101: How To Attract And Retain Talent In 2025

Speaker: Ginamarie Wells, PhD MCC

Building a talent pipeline that supports diversity requires more than just intent - it demands strategic action. The landscape of diversity recruiting is continually changing, and staying informed on emerging trends is essential for HR and recruiting professionals. Join us for a forward look into the latest trends and innovations shaping the future of diversity recruiting.

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What Is Succession Planning? How to Get Started & Examples

Sweet Process

Last Updated on October 2, 2024 by Owen McGab Enaohwo Start your free 14-day trial of SweetProcess No credit card needed. Cancel anytime. Click Here To Try it for Free. In many organizations, succession planning isn’t a priority. Research reveals that only 35% of organizations have an effective succession planning process. The process is only […] The post What Is Succession Planning?

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Avoid These 7 Common Feedback Mistakes for Better Results

Lolly Daskal

Feedback is a crucial aspect of personal and professional growth. It helps individuals identify their strengths and areas for improvement. As an executive leadership coach, I have helped leaders develop the skills necessary to provide effective feedback. However, even well-intentioned feedback can backfire if not delivered properly. Here are 7 common feedback mistakes to avoid: Inserting your own bias: Be aware of your personal biases and how they may influence your feedback.

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Painful Experiences: The Key to Your Future

Leadership Freak

The dark side of leading is being haunted by dark memories. Painful experiences shape you. Painful experiences are headwinds at first. When pain achieves its purpose, it propels you forward. “Some of us think holding on makes us strong; but sometimes it is letting go.” Herman Hesse More.

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AI Is Transforming the Startup Landscape

Harvard Business Review

The startup ecosystem is shifting due to the rise of artificial intelligence. AI favors larger companies, necessitating a change in mindset for startups from disruption to transformation. While startups will face challenges in accessing sufficient data and computing power, they still have opportunities to innovate by providing AI-driven services directly to consumers.

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Engage, Empower, Excel: Transforming Performance in the New Era of Work

Speaker: Radhika Samant and Adri Glover

The world of work has fundamentally changed. The series of waves that the pandemic began have rippled through the Great Resignation, quiet quitting, the Great Regret, and other eloquent phrases that boil down to the same thing: people aren’t engaged at work or enabled to perform at their best. The truth is that engagement and enablement is more important than ever, but how we do it is the critical differentiator for many organizations.