Suzi McAlpine

JANUARY 24, 2022

I once worked for a company whose core values included, “do the right thing”. Unlike loads of companies who merely shove their values up on a plaque, and pay lip service but don’t practice them, this company walked their talk. This value of ‘doing the right thing’ was measured, talked about, and used as a… The post Integrity – perhaps the most important virtue of a leader first appeared on Suzi McAlpine | The Art of Leadership.

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Nir Eyal

JANUARY 10, 2022

When you’re struggling to achieve your personal or professional goals, do you ever wish you could speak with a famous mentor? If only you could connect with a super successful business leader like Jeff Bezos or Meg Whitman, then you’d have the answers you’re looking for. Surely they’d point you in the right direction, right? The post You Don’t Need a Mentor.

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Kevin Eikenberry

JANUARY 31, 2022

Leading is hard enough in “normal” times. But the times in which we are living and leading are far from normal. Supply chains, viruses, economic changes, and changes in expectations, needs, and demands can all create exhaustion. Sure, a big challenge can create a spike in engagement and focus, but we can’t survive on adrenaline […]. The post Overcoming Leadership Fatigue appeared first on Kevin Eikenberry on Leadership & Learning.

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High Scalability

JANUARY 3, 2022

This is a guest post by Ankit Sirmorya. Ankit is working as a Machine Learning Lead/Sr. Machine Learning Engineer at Amazon and has led several machine-learning initiatives across the Amazon ecosystem. Ankit has been working on applying machine learning to solve ambiguous business problems and improve customer experience. For instance, he created a platform for experimenting with different hypotheses on Amazon product pages using reinforcement learning techniques.

Engineering 137

Engineering 137

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

Benefits

AIHR

JANUARY 12, 2022

Diversity, Equity, Inclusion and Belonging, or DEIB, is something that we’ll be seeing more and more of in the near future. How exactly did we get to DEIB from D&I? Why is it so important? And how can you foster DEIB in your organization? Let’s find out! Contents What is diversity, equity, inclusion, and belonging? What’s the difference between inclusion and belonging?

Inclusion 125

Inclusion Diversity Compensation Accounts 125

Vantage Circle

JANUARY 17, 2022

You might have come across the term nepotism in the workplace, which has sparked interest in the business sector. The word carries a strong negative connotation. And if there is nepotism in the workplace, you're unknowingly cultivating a toxic environment. The issue with nepotism is that it can destroy a positive work environment and demoralize employees.

Onboarding 117

Onboarding Education Manager Employee Engagement 117

Nir Eyal

JANUARY 17, 2022

Most people are stingy with their money and generous with their time. We cut coupons, split checks, and debate whether we should buy a 99-cent app. However, when it comes to our time and attention, we give it away to anyone who wants it without thinking twice. The post If You Don’t Plan Your Time, Someone Else Will appeared first on Nir and Far.

Manager 140

Manager 140

15Five

JANUARY 20, 2022

The beginning of the year is typically a time that is heavily focused on goal setting. Of course, having goals is important. But perhaps more important is the way we set those goals. Without clarity, process, or support, it will be hard to turn goals into outcomes. Read on for some best practices around goal setting this year. Support from leadership is an absolute necessity.

Metrics 110

Metrics Sales Sales Implementation 110

High Scalability

JANUARY 17, 2022

This is a guest post by Ankit Sirmorya. Ankit is working as a Machine Learning Lead/Sr. Machine Learning Engineer at Amazon and has led several machine-learning initiatives across the Amazon ecosystem. Ankit has been working on applying machine learning to solve ambiguous business problems and improve customer experience. For instance, he created a platform for experimenting with different hypotheses on Amazon product pages using reinforcement learning techniques.

Engineering 133

Engineering 133

Help Scout Leadership

JANUARY 5, 2022

The new year brings new opportunities to create the customer experiences we all want to deliver. Here are our predictions for customer service trends in 2022.

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Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

Diversity

Marcella Bremer

JANUARY 4, 2022

Personal development is more crucial than ever before. Jeremy Hunter, founding director of the Executive Mind Leadership Institute, says we have three choices when facing an existential threat: transform, cope or collapse. In this crucial decade to 2030, positive leaders can engage the transformative potential of climate change for their people and organizations.

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Kevin Eikenberry

JANUARY 24, 2022

Every challenge, every trend, every new situation presents opportunities to learn, if we look for them. The trend toward people rethinking their work and careers, often called The Great Resignation, is one of these times. As a leader, have you thought about what this situation can teach you? Have you learned any lessons from The […]. The post Leadership Lessons from The Great Resignation appeared first on Kevin Eikenberry on Leadership & Learning.

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Nir Eyal

JANUARY 24, 2022

You have a big deadline looming, and it’s time to hunker down. But every time you start working, you find that, for some reason, your mind drifts off before you can get any real work done. What gives? What is this cruel trick our brains play on us, and what do we do about it? Thankfully, by understanding why our mind wanders and taking steps to deal with distraction, we can stay on track.

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BetterUp

JANUARY 28, 2022

Elevated levels of stress and anxiety have been hallmarks of the last three years.

Manager 145

Manager 145

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

Retention

High Scalability

JANUARY 11, 2022

This is a guest post by Ankit Sirmorya. Ankit is working as a Machine Learning Lead/Sr. Machine Learning Engineer at Amazon and has led several machine-learning initiatives across the Amazon ecosystem. Ankit has been working on applying machine learning to solve ambiguous business problems and improve customer experience. For instance, he created a platform for experimenting with different hypotheses on Amazon product pages using reinforcement learning techniques.

Engineering 133

Engineering Media Scaling Software 133

Help Scout Leadership

JANUARY 27, 2022

One of the best steps any SaaS company can take to improve customer retention is an investment in customer success.

SaaS 124

SaaS Retention 124

Tanveer Nasser

JANUARY 12, 2022

As a leader, you’re responsible for accomplishing many tasks, most critical among them is setting and articulating the strategic goals of your team and organization. Of course, creating goals is not the same thing as achieving them. And most of us have certainly set out goals for ourselves and our employees which we failed to accomplish. As such, in this edition of my Leadership Espresso Shot series from my “Leadership Biz Cafe” podcast, I share 3 strategies that leaders can employ to ensure the

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Kevin Eikenberry

JANUARY 18, 2022

Most of us have plenty of goals that we set in our lives – health, financial, personal. And today we’re talking about team goals or organizational goals. But before we get to that, I want you to think about it as a team member, as an individual contributor. Have you ever had someone hand you […]. The post Why You Should Set Goals Collaboratively appeared first on Kevin Eikenberry on Leadership & Learning.

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Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

Scaling

Nir Eyal

JANUARY 31, 2022

Are we ever exclusively in our friends’ company? Our phones are almost assuredly present and ready to interrupt us with a poorly timed notification. Who hasn’t seen a friend divert their attention, mid-conversation, to reflexively check their phone? Most of us simply accept these interruptions as a consequence of our times. But there's something you can do about it.

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BetterUp

JANUARY 31, 2022

Jump to section. What is self-directed learning? Why should you try self-directed learning? What is the self-directed learning process? 6%20learning%20process%20steps%20(with%20examples) %20 Self-directed learning supports your continuous growth.

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High Scalability

JANUARY 25, 2022

This is a guest post by Ankit Sirmorya. Ankit is working as a Machine Learning Lead/Sr. Machine Learning Engineer at Amazon and has led several machine-learning initiatives across the Amazon ecosystem. Ankit has been working on applying machine learning to solve ambiguous business problems and improve customer experience. For instance, he created a platform for experimenting with different hypotheses on Amazon product pages using reinforcement learning techniques.

Engineering 131

Engineering 131

Mike Griffiths

JANUARY 2, 2022

The next 7-week PMI-ACP Supported Study Group with Mike Griffiths is starting soon. Register by January 15 th for Earlybird pricing of just $99 (regular $199). This live 7-week online book-club / self-study program works as follows: Read one chapter of my PMI-ACP Exam Prep book each week. Join me for a one-hour Zoom call to review topics and ask any questions you may have.

Project Management 98

Project Management Manager 98

Speaker: Brian Richardson

With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, mastering upskilling is now more critical than ever. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in workforce upskilling. You'll walk away with a deep understanding of how to build a culture of continuous learning, expert insights into assessing the current skills of your employees, and a strategic too

Leadership Freak

JANUARY 10, 2022

Bad habits – in the beginning – are easier than good. The habit of almost finishing stuff destroys effectiveness, diminishes respect, and drains energy. Anyone can start. Leaders finish.

Energy 98

Energy Manager Leadership Development 98

Kevin Eikenberry

JANUARY 3, 2022

The best leaders are curious about the world, the future, their businesses, and their people. Another way to say that is that great leaders are question askers. Last week, I posted my leadership imperatives for 2022. Today, I want to augment that by sharing the most important – the big questions for leaders at the start […]. The post Some Big Questions for Leaders in 2022 appeared first on Kevin Eikenberry on Leadership & Learning.

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Agile42

JANUARY 6, 2022

Scrum is simple. Indeed, it is a very lightweight framework everyone can understand. However Scrum is purposefully incomplete: It just defines the rules of the game, like the rules of a sport. You need to know the rules well to play a certain sport, but knowing them is not enough to win a championship. That’s one reason why Scrum is hard to master: you need to know so many things outside Scrum to make it work successfully.

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BetterUp

JANUARY 31, 2022

Jump to section. What is an exit interview? Why it’s important to ask the right exit interview questions. 19 ideas for exit interview questions. What to do after the exit interview.

Manager 98

Manager 98

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.

Onboarding

Viima

JANUARY 31, 2022

We’ve all been at some point in one of those meetings where we’re asked to come up with out of the box ideas for new campaigns, products, or solutions to various issues. Sometimes we might feel under pressure, but even so, the approach can bring results, especially in smaller organizations. However, these are usually quick fixes, and when it comes to staying ahead of the curve and be innovative, you need more than a brainstorming session.

Implementation 96

Implementation Manager 96

Help Scout Leadership

JANUARY 21, 2022

Discover 11 meaningful customer service metrics, learn how to choose the right measurements for your team, and view four example customer service reports.

Metrics 102

Metrics 102

Leadership Freak

JANUARY 26, 2022

You can’t move forward when you’re running in circles. You can’t efficiently do two complex tasks at the same time. We’re addicted to constant distraction and repeated interruption.

Manager 97

Manager Leadership Development 97

Kevin Eikenberry

JANUARY 25, 2022

If you’ve ever been driving in the United States on an interstate, every so often, you’ll see a sign that has a number on it, a mile marker. You’re probably familiar with those. They didn’t originate in the U.S. and in modern times, but rather during Roman times. Marking progress on the journey with milestones […]. The post How to Look at Milestones – Remarkable TV appeared first on Kevin Eikenberry on Leadership & Learning.

Project Management 97

Project Management Manager 97

Speaker: Andrea Wuchiski

In an era where a workforce spans multiple generations, HR managers and Total Rewards leaders face the unique challenge of designing benefits packages that cater to diverse employee needs. This session will delve into how comprehensive fertility benefits can bridge generational gaps, support employees’ health, and enhance workplace satisfaction. Join us for an insightful session that highlights the strategic importance of fertility benefits in today’s competitive job market.

Benefits