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Extensive research has indicated the benefits of showing gratitude to those around you, including your colleagues or employees. However, a new study suggests that the timing of these expressions can make a big difference. Through two experiments and an analysis of a top hospital’s intensive care units, researchers found that when you express gratitude to others before they engage in a distressing task it helps counteract some of the negative emotions associated with the task.
The Winning Formula for Building Trust and Accountability Peter Winick and Kim Scott discuss the transformative power of Radical Candor in leadership, emphasizing the importance of giving honest feedback with empathy. Kim shares how leaders can build trust and drive team success by balancing clear expectations with genuine care for their people. What happens when you mix radical candor with thought leadership?
The rapid advancement of artificial intelligence (AI) presents both unprecedented opportunities and significant risks for leaders. While AI can enhance decision-making, streamline operations, and drive innovation, it also brings challenges such as ethical concerns, job displacement, and data privacy issues. To navigate these complexities, leaders must adopt strategic approaches that mitigate AI risks while maximizing its benefits.
You aren’t a leader when you do it yourself. Humble leaders expand their leadership by including people. Excluding competent people limits opportunities. Know-it-alls think they’re always right. Standing aloof gives permission to close your heart, ignore people, and make snap decisions. Learn how humble leaders overcome limiters.
How to Win Over Value Buyers + Key Mistakes to Avoid Studies highlighted by our microlearning experts show that more than half of all sales prospects are value buyers who focus on achieving measurable business outcomes. Sales leaders understand that these potentially high-value customers are looking for more than descriptions of product and service benefits.
Future leaders often have a knack for a particular job, but need help learning how to support others. Execs need to know how to support empathy, conflict management, and more. The organizational ladder is strange. Typically somebody shines in a particular department, notably enough that leadership identifies them as future leadership timber. In newsrooms, people who are really good at covering the police department can somehow be in line to become editor-in-chief.
Enhance your AI support with better data quality. Learn key practices to improve accuracy, prevent errors, and deliver a customer-first support experience with AI.
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Enhance your AI support with better data quality. Learn key practices to improve accuracy, prevent errors, and deliver a customer-first support experience with AI.
“Our book will be of considerable interest to corporate executives and directors, who will likely be involved in M&As during their careers,” share the authors of the new book, The M&A Failure Trap: Why Most Mergers and Acquisitions Fail And How The Few Succeed. They add, the book is also essential reading for: Investors and shareholders asked to vote on merger proposals.
Conflict is inevitable in any workplace, but how leaders handle these conflicts can make or break the team’s morale and productivity. Leaders with high emotional intelligence (EI) navigate conflicts with grace, turning challenging situations into opportunities for growth and deeper understanding. Emotional intelligence plays a key role in conflict resolution by fostering empathy, clarity, and an environment conducive to constructive dialogue.
Leadership is all fluff when you neglect what matters. Busyness causes you to miss what matters today. This post shares 10 ways you can do what matters today. Pick one action to move your leadership in a positive direction.
Redwood Shores, CA – LSA Global, the leading business consulting, coaching, and training firm that helps fast growth life science, technology, and service companies by powerfully aligning their culture and talent with strategy, today announced results for a Customized Manager Action Learning for Services Organization focused on leading, managing , and coaching high performance teams.
Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.
Let’s suppose that each of us is recognized at work for thinking clearly, correctly, maybe even insightfully. That is no guarantee that our significant others will recognize that quality in us at home. No, in our personal lives, our thoughts may be regarded by those who love us as Erroneous Thinking.
The book, Power To The Middle , shows how managers are the crucial link between a company’s ground floor and top brass. “Too often company leaders view middle managers in a negative light as expendable employees who can slow down productivity and overall strategy,” explain the book’s authors and McKinsey partners Bill Schaninger , Bryan Hancock , and Emily Field.
Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha
Meetings that work energize talent. Principal #1 of meetings. Meetings give the illusion that something got done. “… one either meets or one works. One can not do both at the same time.” Peter Drucker Here are 4 ways to run meetings that work.
Announcing: 15Five’s Predictive Impact Model At 15Five we see a vision for HR that goes beyond just measuring things like engagement, performance, and retention – all the way to actually making an impact. Everything we build is helping our customers either accurately diagnose their problems, strategically plan how to solve them, and/or take action through their managers to make an impact.
Hey folks! Welcome to The Chris LoCurto Show. Today, we’re diving into a big leadership challenge: helping a team member step out of irrational thinking. Whether you’re dealing with stubborn mindsets, emotional outbursts, or plain refusal to see things logically, we’re going to walk through how to approach these moments with empathy, clarity, and confidence.
2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.
Each year, after reading dozens of leadership books I select my pick for “best new leadership book” of the year. For 2024, that book is, Be The Unicorn: Data-driven Habits That Separate The Best Leaders From The Rest , by William Vanderbloemen (founder and CEO of Vanderbloemen Search Group). Even though this book came out in late 2023, it is better than any other leadership book I read during 2024, so that is why I choose it.
Ingratitude reflects the person you don’t aspire to become. You’ll never be great and ungrateful at the same time. Gratitude changes you. Expressing gratitude shifts your thinking from burden to opportunity. Discover more and share your insights on today's post.
Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.
This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. Manager is always scratching his chest inside his shirt I am a recent transfer to my current office, 10 years with my company, and I have an issue with a manager. “Mark” wears his shirt with the top three buttons undone and he is rarely seen without his hand inside the shirt, scratching his chest.
Making decisions based on user feedback leads to better products and a stronger business. Here’s how you can conduct effective customer feedback analysis today.
With Expert Inputs from : Saurabh Deshpande - People Culture Expert Ever notice why some employees seem happier and more engaged? A big part of that comes down to praise from their leaders. When leaders take a moment to appreciate their team members, it lifts everyone's spirit. And activates robust psychological and neurological responses. Research found that meaningful recognition, especially from high-ranking leaders like CEOs, creates a lasting impression.
With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, mastering upskilling is now more critical than ever. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in workforce upskilling. You'll walk away with a deep understanding of how to build a culture of continuous learning, expert insights into assessing the current skills of your employees, and a strategic too
Highly talented people think differently. They offend the status quo. Don’t tell irritating geniuses to tone it down. Encourage eagles to soar and lions to roar. You can’t be great and hold down irritating genius at the same time. Learn to maximize irritating genius. More.
Don’t Start the Year Without a Plan You wouldn’t spend money on a plane ticket without knowing the destination—so don’t budget for a new year of business without having a strategic execution plan!
From rapidly changing state-level labor laws and evolving workplace protections to new compliance expectations around pay equity and hybrid policies, HR teams are navigating a constant wave of regulatory updates. It’s not just about reacting anymore; it’s about anticipating risk, aligning stakeholders, and taking a smarter, proactive stance. In this session, we’ll cut through the noise and help you focus on what matters.
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