December, 2021

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7 questions you must ask yourself before you say goodbye to 2021

Suzi McAlpine

First question: What or who are you grateful for, right now, in this moment? No seriously. Stop what you’re doing. Drop your shoulders. Take a deep breath. Stop reading any further. And answer this question. Got it? Good. Now, I have just a few more questions I want you to answer before you close out… The post 7 questions you must ask yourself before you say goodbye to 2021 first appeared on Suzi McAlpine | The Art of Leadership.

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How the Ancient Greeks Beat Distraction

Nir Eyal

Distractions seem ubiquitous today, but they’ve always been a part of human life, even going back to Greek mythology. Here’s how to resist them. The post How the Ancient Greeks Beat Distraction appeared first on Nir and Far.

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The OKR System: A Proven Goal Setting Framework

15Five

As organizations focus on closing out the year strong, most leaders already have one eye on the new year and what they hope to achieve as a business. If your organization doesn’t have a formal goal-setting process in place (or you have one that needs some work) this is a great opportunity to make a big impact. HR professionals can influence business success by championing a clear framework that aligns the organization — from the C-suite to each individual contributor — around shared goals.

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Eight Lessons We Learned in 2021

Agile42

2021 was another unpredictable year. Although we seemed more prepared for remote working and different ways of doing business, there were, as always, some unexpected curve balls. COVID-19 variants, hybrid working arrangements, and cancelled Christmas parties, among many other challenges, made for an interesting year of work. If there is anything we can learn from the past few years, it is to expect the unexpected.

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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A Lesson from Atticus Finch – Remarkable TV

Kevin Eikenberry

Atticus Finch, Atticus Finch, you might immediately know who I mean and you might be thinking, I should know that name, shouldn’t I? Well, Atticus Finch is the protagonist in the novel To Kill a Mockingbird. If you haven’t read it, you’ve probably seen the movie. If you haven’t done either, you should go watch […]. The post A Lesson from Atticus Finch – Remarkable TV appeared first on Kevin Eikenberry on Leadership & Learning.

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Love is the next leadership skill

Marcella Bremer

Love is the next leadership skill, says Robin Anselmi, the CEO of Conversant, a consultancy, at The Great Leadership Reset conference. By love, she means an authentic connection that helps people, both leaders, and team members, develop and grow. Anselmi: “It’s as the biologist Humberto Maturana said: most problems in organizations are not solved by […].

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Free Habit Tracker Template — Use this Sleek Google Doc

Nir Eyal

Many people strive to improve themselves in one way or another. Whether it’s getting more sleep and exercise, or spending more time doing the things we love, our ideal selves drive us to be better. They symbolize our belief in our own potential to live in alignment with our values. The drive to improve is also why strategies and tools that enable us to track our behaviors are so potentially gratifying.

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15Five’s HR Superstars Community Announces 2022 Summit — Registration Now Open

15Five

Free event will bring together global HR leaders looking to source innovative ways to create impact at their organization. WHO: 15Five , the holistic performance management platform incorporating software, education, and community. WHAT: Registration is now open for 15Five’s second annual HR Superstars Summit on February 16, a half-day event that provides HR leaders with a forum to network, participate in candid discussions on the most essential industry topics, and learn actionable insights tha

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Eight Lessons We Learned in 2021

Agile42

2021 was another unpredictable year. Although we seemed more prepared for remote working and different ways of doing business, there were, as always, some unexpected curve balls. COVID-19 variants, hybrid working arrangements, and cancelled Christmas parties, among many other challenges, made for an interesting year of work. If there is anything we can learn from the past few years, it is to expect the unexpected.

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A Four-Letter Word to be Careful With – Remarkable TV

Kevin Eikenberry

In this episode, we’re talking about a four letter word, a four letter word to be careful with. And that word is lazy. Lazy is a word of judgment. It’s something that we see inside of their behavior. It’s something that we infer about their intentions. Like just because someone’s laying on their couch right […]. The post A Four-Letter Word to be Careful With – Remarkable TV appeared first on Kevin Eikenberry on Leadership & Learning.

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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My Favourite Guest Moments And Insights From 2021

Tanveer Nasser

As I mentioned in some of my episodes for my podcast “Leadership Biz Cafe”, 2021 marks the 10th year that I’ve been hosting this podcast. Although this is without question a major milestone to reach for any podcast, I never got around to making plans to celebrate this achievement on my podcast. Thankfully, as luck would have it, I had a number of very special guests who joined me on my show this year who helped to create an impromptu celebration of this major milestone.

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Dealing With Abusive Customers

Help Scout Leadership

Why let your human customer service team be yelled at when you could hire a robot to take it all instead? Is AI the answer to customer service abuse, or is there another way?

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Here’s How to Ensure Your Kids Don’t Spend the Entire Break Staring at Screens

Nir Eyal

It’s that time of year when kids have a long break from school and parents and guardians likely have some time off work. What will we do with all that free time? The post Here’s How to Ensure Your Kids Don’t Spend the Entire Break Staring at Screens appeared first on Nir and Far.

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Focus on Coaching Outcomes With 15Five’s Coaching Hub

15Five

At 15Five, we believe that transformation is critical to success. We’re all growing and changing, both as individuals and organizations in a dynamic market. During times of high growth and change, investing in manager development is key to building strong, high-performing teams. Our blended learning solution Transform is designed to drive business results through skills-based manager coaching.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Innovation and the Scientific Method

Viima

Most large organizations are led and managed very systematically, and they pride themselves on that. Managers and leaders within those organizations are usually smart, educated, and want to make data-driven, evidence-based decisions. However, when it comes to innovation, that can be a part of the problem as Clayton Christensen famously pointed out. Many leaders these days are well aware of the problem, but even if they are, they may still have a hard time leading innovation because the approach

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Leadership Imperatives for 2022

Kevin Eikenberry

Every time the calendar turns to a new year, people look forward. We look, but we can never see the future with great clarity. But after the last two years we have lived and led through, 2022 may look even murkier than usual. As we look forward, what must we be thinking about? And more […]. The post Leadership Imperatives for 2022 appeared first on Kevin Eikenberry on Leadership & Learning.

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Jake Jacobs | How To Get Faster, Easier, And Better Results By Leverage Change

Tanveer Nasser

Over the course of the pandemic, we’ve all had to get used to dealing with significant changes to the way we work and live. But that doesn’t mean we’ve necessarily become more comfortable with change. So is there some way that leaders can promote change which is both impactful and not as difficult a burden for their employees? According to change expert and guest for this episode of my podcast “Leadership Biz Cafe”, Jake Jacobs, there is and it’s one that any leader in any industry can apply rig

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Fast Food vs. Fine Dining in Customer Service

Help Scout Leadership

What can customer service professionals learn from Geraldine DeRuiter’s review, 'Bros., Lecce: We Eat at The Worst Michelin Starred Restaurant, Ever'?

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HR Meets AI: The New Way of Keeping Large Workforces Connected and Engaged

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

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I Changed My Mind About Saying “Merry Christmas,” and You Should Too

Nir Eyal

In fifth grade, I was the only Jewish kid in my elementary school class. This was the 1980’s in Central Florida and even though it was a public school, unaffiliated with any church and funded with taxpayer dollars, my teacher taped a poster to the wall in her classroom that read, “Jesus Is The Reason For The Season.” The Christmas specials on TV said Santa visited “all the children in the world.

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Designing Netflix

High Scalability

This is a guest post by Ankit Sirmorya. Ankit is working as a Machine Learning Lead/Sr. Machine Learning Engineer at Amazon and has led several machine-learning initiatives across the Amazon ecosystem. Ankit has been working on applying machine learning to solve ambiguous business problems and improve customer experience. For instance, he created a platform for experimenting with different hypotheses on Amazon product pages using reinforcement learning techniques.

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Solve a Hard Problem (Tinder). Chapter 8 of my upcoming book, The Cold Start Problem

Andrew Chen

Hi readers, I’m so, so excited that my upcoming book is dropping in one week, on December 7!! I’ve been working on it for years, and am thrilled that it’ll finally be out. The Cold Start Problem , as the book is called, is about the secret that drives many of tech’s most successful products. It’s the story of how messaging apps, marketplaces, workplace collaboration tools, multiplayer games, all share a common thread of being products that connect people with each o

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Managing Up, Down and Across the Organization

Kevin Eikenberry

How do I manage up? How do I manage my peers? I hear these two questions frequently. Fundamentally, people are asking about managing without position. While there is much we can learn about managing those we do lead, often people feel at a loss about influencing when we don’t have positional power. There is plenty […]. The post Managing Up, Down and Across the Organization appeared first on Kevin Eikenberry on Leadership & Learning.

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The Upskilling Advantage: Transforming Your Workforce For Future Growth

Speaker: Brian Richardson

With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, mastering upskilling is now more critical than ever. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in workforce upskilling. You'll walk away with a deep understanding of how to build a culture of continuous learning, expert insights into assessing the current skills of your employees, and a strategic too

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A Lesson On Fostering Relationships And Leading People | Leadership Espresso Shot 32

Tanveer Nasser

There’s an annual tradition that plays out this time of the year for most leaders where they split their focus between making sure they close out whatever goals or plans they had for the last quarter, and looking ahead to the next year and what need to be the new priorities going forward. Thanks to the pandemic, though, there’s been a number of other issues which have understandably drawn a lot of the attention and focus of today’s leaders - from the adverse impacts of on-going supply chain issu

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4 Questions that Define a Useful Idea

Leadership Freak

Good ideas aren’t necessarily useful. Any idea that you can’t act on today is a glamourous distraction. Useful ideas are actionable today. A bucket full of good ideas is paralyzing.

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Customer Self-Service: Benefits, Tips, and 5 Great Tools

Help Scout Leadership

When backed by human support, customer self-service is key to delivering excellent support. Here's what you need to know to get started.

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How to Survive the Festive Season with Kanban

Agile42

It’s December, and ‘tis the season to be festive, whether you celebrate Christmas or just take some time off to spend with family, friends and. Continue reading How to Survive the Festive Season with Kanban at agile42.

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Mastering Remote Onboarding: Proven Strategies for Seamless New Hire Integration

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.

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40 New Year Messages To Employees To Boost Their Morale

Vantage Circle

Another year full of surprises is drawing to a close, giving way to a new one full of possibilities and hope. And now is the ideal time to thank your employees for their unwavering dedication and work ethics with some meaningful new year messages. These employee new year texts will demonstrate how much you value them and help end the year pleasantly.

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What I’ve Learned from My Podcast This Year

Kevin Eikenberry

There are lots of reasons to listen to podcasts. If you choose to listen to one on leadership, chances are one of your goals is learning from podcasts. Each week on The Remarkable Leadership Podcast, I interview a leadership expert or expert leader. My goal is always to create a conversation that is not only […]. The post What I’ve Learned from My Podcast This Year appeared first on Kevin Eikenberry on Leadership & Learning.

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How Firstbase.io Uses 15Five To Track Performance and Accelerate Their Business Growth

15Five

Estela Valeova is a Marketing Manager at Firstbase. She is passionate about creating and developing innovative content and strategies, whilst helping founders from around the world launch and scale their startups to successful businesses. In order for businesses of all sizes to thrive in today’s world, they must constantly strive towards becoming more efficient and productive.

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Find Meaning and Purpose at Work – I Don’t Think So

Leadership Freak

The biggest mistake we make about meaning and purpose is believing it is outside us. You could be a medical missionary in the jungles of Brazil and still feel like you’re missing something.

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How To Empower Your Workforce With Modern Fertility Benefits

Speaker: Andrea Wuchiski

In an era where a workforce spans multiple generations, HR managers and Total Rewards leaders face the unique challenge of designing benefits packages that cater to diverse employee needs. This session will delve into how comprehensive fertility benefits can bridge generational gaps, support employees’ health, and enhance workplace satisfaction. Join us for an insightful session that highlights the strategic importance of fertility benefits in today’s competitive job market.