Help Scout Leadership

DECEMBER 7, 2021

Team email management software minimizes the stress of organizing, processing, and prioritizing email, improving your team's productivity.

Software 298

Software Manager 298

Leadership Freak

DECEMBER 31, 2021

If you had room to grow and didn’t, you’re a failure – regardless of your achievements. David Shapiro said, “The purpose of life is to grow and give.

Leadership Development 246

Leadership Development 246

Nir Eyal

DECEMBER 6, 2021

Distractions seem ubiquitous today, but they’ve always been a part of human life, even going back to Greek mythology. Here’s how to resist them. The post How the Ancient Greeks Beat Distraction appeared first on Nir and Far.

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Suzi McAlpine

DECEMBER 13, 2021

First question: What or who are you grateful for, right now, in this moment? No seriously. Stop what you’re doing. Drop your shoulders. Take a deep breath. Stop reading any further. And answer this question. Got it? Good. Now, I have just a few more questions I want you to answer before you close out… The post 7 questions you must ask yourself before you say goodbye to 2021 first appeared on Suzi McAlpine | The Art of Leadership.

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Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult

15Five

DECEMBER 17, 2021

As organizations focus on closing out the year strong, most leaders already have one eye on the new year and what they hope to achieve as a business. If your organization doesn’t have a formal goal-setting process in place (or you have one that needs some work) this is a great opportunity to make a big impact. HR professionals can influence business success by championing a clear framework that aligns the organization — from the C-suite to each individual contributor — around shared goals.

Metrics 111

Metrics Sales Sales Manager 111

Agile42

DECEMBER 21, 2021

2021 was another unpredictable year. Although we seemed more prepared for remote working and different ways of doing business, there were, as always, some unexpected curve balls. COVID-19 variants, hybrid working arrangements, and cancelled Christmas parties, among many other challenges, made for an interesting year of work. If there is anything we can learn from the past few years, it is to expect the unexpected.

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Leadership Freak

DECEMBER 30, 2021

I’m frequently surprised by the articles I post that get the most readers. A post is probably crap when I think it’s brilliant.

Leadership Development 246

Leadership Development 246

Nir Eyal

DECEMBER 27, 2021

Many people strive to improve themselves in one way or another. Whether it’s getting more sleep and exercise, or spending more time doing the things we love, our ideal selves drive us to be better. They symbolize our belief in our own potential to live in alignment with our values. The drive to improve is also why strategies and tools that enable us to track our behaviors are so potentially gratifying.

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Kevin Eikenberry

DECEMBER 21, 2021

Atticus Finch, Atticus Finch, you might immediately know who I mean and you might be thinking, I should know that name, shouldn’t I? Well, Atticus Finch is the protagonist in the novel To Kill a Mockingbird. If you haven’t read it, you’ve probably seen the movie. If you haven’t done either, you should go watch […]. The post A Lesson from Atticus Finch – Remarkable TV appeared first on Kevin Eikenberry on Leadership & Learning.

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AIHR

DECEMBER 1, 2021

HR Operations is an indispensable part of every HR department. What exactly does HR operations do, what are their key responsibilities and main goals? Let’s dive in. Contents What is HR Operations? Key responsibilities of HR Operations The main goals of HR Operations HR operations manager role. What is HR Operations? A has Microsoft study found that 41% of the global workforce “is likely to consider leaving their current employer within the next year” With the ever-changing eco

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Operations Human Resources Administration Compliance 105

Speaker: Jeremy York

Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.

Diversity

15Five

DECEMBER 8, 2021

Free event will bring together global HR leaders looking to source innovative ways to create impact at their organization. WHO: 15Five , the holistic performance management platform incorporating software, education, and community. WHAT: Registration is now open for 15Five’s second annual HR Superstars Summit on February 16, a half-day event that provides HR leaders with a forum to network, participate in candid discussions on the most essential industry topics, and learn actionable insights tha

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SaaS Human Resources Software Education 105

Help Scout Leadership

DECEMBER 14, 2021

When backed by human support, customer self-service is key to delivering excellent support. Here's what you need to know to get started.

Benefits 269

Benefits 269

Leadership Freak

DECEMBER 26, 2021

When I grew up we said cool things like: Far Out: This is a souped-up version of cool. Boogie: Dancing. Right on: I agree.

Leadership Development 246

Leadership Development 246

Nir Eyal

DECEMBER 20, 2021

It’s that time of year when kids have a long break from school and parents and guardians likely have some time off work. What will we do with all that free time? The post Here’s How to Ensure Your Kids Don’t Spend the Entire Break Staring at Screens appeared first on Nir and Far.

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Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

Diversity

Agile42

DECEMBER 21, 2021

2021 was another unpredictable year. Although we seemed more prepared for remote working and different ways of doing business, there were, as always, some unexpected curve balls. COVID-19 variants, hybrid working arrangements, and cancelled Christmas parties, among many other challenges, made for an interesting year of work. If there is anything we can learn from the past few years, it is to expect the unexpected.

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Marcella Bremer

DECEMBER 13, 2021

Love is the next leadership skill, says Robin Anselmi, the CEO of Conversant, a consultancy, at The Great Leadership Reset conference. By love, she means an authentic connection that helps people, both leaders, and team members, develop and grow. Anselmi: “It’s as the biologist Humberto Maturana said: most problems in organizations are not solved by […].

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Kevin Eikenberry

DECEMBER 7, 2021

In this episode, we’re talking about a four letter word, a four letter word to be careful with. And that word is lazy. Lazy is a word of judgment. It’s something that we see inside of their behavior. It’s something that we infer about their intentions. Like just because someone’s laying on their couch right […]. The post A Four-Letter Word to be Careful With – Remarkable TV appeared first on Kevin Eikenberry on Leadership & Learning.

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Help Scout Leadership

DECEMBER 1, 2021

Managing customer requests is a hassle without the right tool. These 11 help desk software options will help you get things under control.

Software 263

Software Manager 263

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

Benefits

Leadership Freak

DECEMBER 24, 2021

Self-centered people are anxious and unhappy. Research shows one source of self-centeredness is loneliness. A lonely person turns inward. Feeling isolated motivates people to focus on their own self-interest. What’s worse?

Leadership Development 246

Leadership Development 246

Nir Eyal

DECEMBER 13, 2021

In fifth grade, I was the only Jewish kid in my elementary school class. This was the 1980’s in Central Florida and even though it was a public school, unaffiliated with any church and funded with taxpayer dollars, my teacher taped a poster to the wall in her classroom that read, “Jesus Is The Reason For The Season.” The Christmas specials on TV said Santa visited “all the children in the world.

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15Five

DECEMBER 7, 2021

At 15Five, we believe that transformation is critical to success. We’re all growing and changing, both as individuals and organizations in a dynamic market. During times of high growth and change, investing in manager development is key to building strong, high-performing teams. Our blended learning solution Transform is designed to drive business results through skills-based manager coaching.

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Performance Review Employee Engagement Scaling Manager 104

High Scalability

DECEMBER 13, 2021

This is a guest post by Ankit Sirmorya. Ankit is working as a Machine Learning Lead/Sr. Machine Learning Engineer at Amazon and has led several machine-learning initiatives across the Amazon ecosystem. Ankit has been working on applying machine learning to solve ambiguous business problems and improve customer experience. For instance, he created a platform for experimenting with different hypotheses on Amazon product pages using reinforcement learning techniques.

Engineering 101

Engineering 101

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

Diversity

Kevin Eikenberry

DECEMBER 27, 2021

Every time the calendar turns to a new year, people look forward. We look, but we can never see the future with great clarity. But after the last two years we have lived and led through, 2022 may look even murkier than usual. As we look forward, what must we be thinking about? And more […]. The post Leadership Imperatives for 2022 appeared first on Kevin Eikenberry on Leadership & Learning.

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Help Scout Leadership

DECEMBER 9, 2021

Why let your human customer service team be yelled at when you could hire a robot to take it all instead? Is AI the answer to customer service abuse, or is there another way?

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Leadership Freak

DECEMBER 23, 2021

Everything you will become began with others. Your parents are the first shaping influence in your life. Many others followed.

Leadership Development 246

Leadership Development 246

Tanveer Nasser

DECEMBER 29, 2021

As I mentioned in some of my episodes for my podcast “Leadership Biz Cafe”, 2021 marks the 10th year that I’ve been hosting this podcast. Although this is without question a major milestone to reach for any podcast, I never got around to making plans to celebrate this achievement on my podcast. Thankfully, as luck would have it, I had a number of very special guests who joined me on my show this year who helped to create an impromptu celebration of this major milestone.

Benefits 98

Benefits 98

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

Retention

AIHR

DECEMBER 22, 2021

It’s somehow already December again, which means it’s time to slow down and reflect on the past 12 months and look ahead to what we have in store for our students in 2022. There was a lot that made this year special for the AIHR team, so let me share the highlights with you. Celebrating 5 years of AIHR. It’s no secret that for me, it’s the people I work with on a daily basis that make working at AIHR so exciting and special.

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Compensation Digital Transformation Organizational Development Benefits 98

Vantage Circle

DECEMBER 27, 2021

Another year full of surprises is drawing to a close, giving way to a new one full of possibilities and hope. And now is the ideal time to thank your employees for their unwavering dedication and work ethics with some meaningful new year messages. These employee new year texts will demonstrate how much you value them and help end the year pleasantly.

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Energy Marketing 98

Viima

DECEMBER 17, 2021

Most large organizations are led and managed very systematically, and they pride themselves on that. Managers and leaders within those organizations are usually smart, educated, and want to make data-driven, evidence-based decisions. However, when it comes to innovation, that can be a part of the problem as Clayton Christensen famously pointed out. Many leaders these days are well aware of the problem, but even if they are, they may still have a hard time leading innovation because the approach

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Education Manager 97

Help Scout Leadership

DECEMBER 17, 2021

Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.

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Speaker: Brian Richardson

With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, mastering upskilling is now more critical than ever. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in workforce upskilling. You'll walk away with a deep understanding of how to build a culture of continuous learning, expert insights into assessing the current skills of your employees, and a strategic too