How to Spot or Create Great Problems
Leadership Freak
SEPTEMBER 25, 2014
'The monster around the corner is your friend. Painful problems transform good ideas into great solutions. All great leaders face and solve great problems.
September, 2014
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How to Keep the Negative Attitudes of Others From Impacting You
Kevin Eikenberry
SEPTEMBER 29, 2014
'It is a proven fact – the attitude of those around you is contagious. This fact is great, when the attitude we are infected with is a positive one. But that isn’t the purpose of this article. Since negative attitudes are just as contagious as positive ones, if you are like me, you’d like to […]. The post How to Keep the Negative Attitudes of Others From Impacting You appeared first on Kevin Eikenberry on Leadership & Learning.
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9 Tips For Delivering Excellent Customer Service
Eric Jacobsen Blog
SEPTEMBER 23, 2014
'Leading a customer service team? Have the team members use these 9 tips for delivering excellent customer service : Rely on winning words and soothing phrases. A simple but sincere “Thanks for your patience” or “I’m listening” can go a long way toward defusing a holiday shopper’s frustration, anxiety, or panic. Develop a repertoire of short, easy to remember phrases around issues that are important to customers.
How To Overcome Leadership Vertigo
Tanveer Nasser
SEPTEMBER 30, 2014
With so many books, articles, and studies on how leaders can be more effective guiding their teams in today's faster-paced, global environment, why do leaders still struggle to help their organizations to succeed? That's the basis of the conversation in this VERY special episode of Leadership Biz Cafe which wraps up the month-long celebration of the release of my first leadership book, “Leadership Vertigo”.
The Hidden Skills That Separate Good Leaders from Great Ones
Speaker: Chandra McCormack, CPA, MBA, NACD.DC
Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult
The Top 9 Struggles New Managers Face But You Don’t Have To
15Five
SEPTEMBER 16, 2014
Do you remember when you joined the ranks of new managers? Maybe you were promoted from within or perhaps you founded your first company and had to lead and support staff for the first time. Just thinking back to those days might make some queasy. Transitioning to a management role can be a bumpy ride, and many new managers struggle with the same issues — miscommunication, delegating vs doing, and reporting up the ladder.
Should You Get an MBA?
Harvard Business Review
SEPTEMBER 4, 2014
'At least once a month an ambitious and hard-working person in their 20s asks me, “Should I get an MBA?” I earned my MBA from Stanford’s Graduate School of Business in 2000, and since 2007 I’ve been an Instructor and an internal coach back at the GSB, helping hundreds of students develop their leadership and interpersonal skills. Here’s how I respond to those inquiries.
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Three Types of Forgiveness and Why They Matter to Us as Leaders
Kevin Eikenberry
SEPTEMBER 8, 2014
'Forgiveness. We see it in public gestures like Nelson Mandela forgiving his captors after his long imprisonment or when President Ford pardoned President Nixon. And we often see the results when there is no forgiveness. Like in the news every day – from revenge violence to road rage to people arguing about reclining seats on […]. The post Three Types of Forgiveness and Why They Matter to Us as Leaders appeared first on Kevin Eikenberry on Leadership & Learning.
How To Help Your Employees "Click" To Drive Their Career Success
Eric Jacobsen Blog
SEPTEMBER 1, 2014
'Research from universities around the country show that employees who "click" with each other at work have more career success. And, those who "click" well get to the core of the office network within 18 months, while it can take years for those who don''t "click" well. As a leader, there are things you can do and things you can encourage your employees to do to promote better clicking.
The Pros and Cons of Dreamers and Doers
Leadership Freak
SEPTEMBER 22, 2014
'Dreamers who can’t get things done waste talent and resources. Doers who can’t dream reach too low. Doers have their feet on the ground and their head in the sand.
The Top Ten Qualities of High Performance Teams
Leadership Freak
SEPTEMBER 21, 2014
'Back on the farm, my grandfather used to say one boy can do a day’s work. Two boys can do a half day’s work. And, three boys won’t do any work at all.
Future of HR: Navigating Transformation in the Digital Age
Speaker: Jeremy York
Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.
16 Reasons People Don’t Listen When You Speak
Leadership Freak
SEPTEMBER 19, 2014
'Uncertainty promotes apathy. “For if the trumpet give an uncertain sound, who shall prepare himself to the battle?” (KJV 1900) 16 reasons people don’t listen when you speak: Too many words.
The Top 4 Qualities of Great Mentors
Leadership Freak
SEPTEMBER 17, 2014
'Mentoring ignites boldness by answering doubt with relational learning. 4 qualities of great mentors: #1. Humility: The guide isn’t the star of the show. Fight the urge toward self-importance.
12 Powerful Ways to Make People Feel Powerful
Leadership Freak
SEPTEMBER 18, 2014
'Lousy leaders feel powerful by making others feel powerless. You can’t grasp power and give it at the same time. Leaders who fear losing power are afraid to make others feel powerful.
One Simple Habit that Elevates Leaders
Leadership Freak
SEPTEMBER 6, 2014
'A friend of mine, who knows I interview top leadership experts from around the world, asked, “Had any great interviews lately?
4 HR Priorities for 2025 to Supercharge Your Employee Experience
Speaker: Carolyn Clark and Miriam Connaughton
Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.
15 Powerful Shifts that Transform Leadership
Leadership Freak
SEPTEMBER 4, 2014
'Know-it-alls are completely predictable. They don’t change. Those who already know never develop new skills, embrace new ways of thinking, or grow as leaders. Everyone who grows changes.
7 Ways to Thrive with a Bad Boss
Leadership Freak
SEPTEMBER 26, 2014
'If you don’t have a bad boss now, you’ll have one soon. Bad bosses: Don’t listen. Use power for personal advantage. Always know.
Everything You Need to Know About Time Management
Leadership Freak
SEPTEMBER 11, 2014
'Everything you need to know about time management is captured in three words. Eliminate – stop unnecessary or low priority tasks. Prioritize. Delegate – put stuff on someone else’s plate.
A Simple Strategy to Re-Energize Others
Leadership Freak
SEPTEMBER 9, 2014
'I thought I knew him pretty well. Maybe that’s the problem. I thought I knew him. I’m disappointed in myself. I should have known him better.
How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide
Speaker: Kaitlin Ruby Carroll
Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha
Nuke Plan “B”
Leadership Freak
SEPTEMBER 28, 2014
'You don’t need more options. Options distract focus, drain energy, and paralyze progress. Life is richer when failure matters. Vibrancy results from courageously choosing a path and closing the door on the rest.
How to Rise and Thrive Through Pressing Problems
Leadership Freak
SEPTEMBER 1, 2014
'We’ve all had bosses who proved they didn’t care about people by how they responded to pressing problems. Leaders who get lost in problems lose sight of people.
The Power and Freedom of Focus
Leadership Freak
SEPTEMBER 15, 2014
'Life without focus is thin. Unfocused leaders drive everyone crazy including themselves. Chasing shiny objects frees at first, but loses it’s luster with the passage of time. Exhaustion and frustration set in.
13 Ways Leaders Make Dumb Decisions
Leadership Freak
SEPTEMBER 16, 2014
'Dumb is easy at the beginning and painful in the end. The future depends on today’s wise decision. 13 ways to make dumb decisions: Ignore the strengths, weaknesses, and passions of teammates.
The Diversity Reckoning: Can HR Survive Without New Perspectives?
Speaker: Jeremy York
2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.
12 Ways to End Fear and Inspire Boldness
Leadership Freak
SEPTEMBER 12, 2014
'You just walked out of your boss’s office and you feel small and anxious. You work for a small boss. Small, fearful leaders make others feel small and afraid.
4 Ways to Eliminate Success Blocking Blind Spots
Leadership Freak
SEPTEMBER 14, 2014
'Those who can’t see themselves feel isolated and alone. Real relationships are built between real people. 7 reasons leaders have blind spots: The birds of a feather problem.
The Secret: What Great Leaders Know and Do
Leadership Freak
SEPTEMBER 3, 2014
'Confusion is common. Confusion is the gift of those who think they know but don’t. Wisdom seeks clarity; evaluated experience delivers it.
How to Be the First to Know Not the Last
Leadership Freak
SEPTEMBER 27, 2014
'By the time you hear about an issue it’s nearly volcanic. It could have been easily managed last month. Now heads are on fire and teams are exploding.
Recognition Powers High-Performance — If You Do it Right
Speaker: Radhika Samant and Todd Wuestenberg
Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.
7 Ways to Deal with “Rigid Inflexibles”
Leadership Freak
SEPTEMBER 8, 2014
'We had an inflexible support-person, where I worked years ago, who freaked out at the hint of change. The guy who I replaced in the organization told me she was satan.
Get R.E.A.L
Leadership Freak
SEPTEMBER 10, 2014
'You may do many things well, but if you talk like a fool, people determine you’re a fool. Effective leadership hinges on powerful conversations.
The Secret to Expanding Influence by Wooing Hearts
Leadership Freak
SEPTEMBER 20, 2014
'Leaders without influence are followers. The ability to woo hearts begins with belief. They believe because you believe. During our interview, Kip Tindell preached a message he’s preached thousands of times.
The Culture Engine
Leadership Freak
SEPTEMBER 30, 2014
'Leaders build culture by intent or neglect. Culture building begins with who you are.
The Upskilling Advantage: Transforming Your Workforce For Future Growth
Speaker: Brian Richardson
With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, mastering upskilling is now more critical than ever. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in workforce upskilling. You'll walk away with a deep understanding of how to build a culture of continuous learning, expert insights into assessing the current skills of your employees, and a strategic too
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