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'We have forgotten how to walk. All we do is go places. A proper walk doesn’t have a destination. Gwyn Thomas put it this way, “But the beauty is in the walking — we are betrayed by destinations.” Those who truly walk don’t sweat. Lacing up walking shoes during lunch is exercise, not walking. Walking […].
'Be decisive A manager who can''t make a decision or who can''t make a timely decision will frustrate his/her employees. Equally bad, a lack of decision will impede the progress of the manager''s team. Some managers make endless requests for data as a way to postpone their having to make a decision. Employees end up spinning in circles, slicing and dicing the information far beyond what is truly needed for the manager to make a decision.
'Two of the most noted races in the track and field world are the 100 meter dash and the marathon. They are on opposite ends of the length spectrum – a sprint of 100 meters and a long trek of 42,195 meters (26 miles, 385 yards). Many times leaders work and act with an incredible […].
How does a storied organization like Disney create an engaged, empowered workforce despite the current economic challenges, and what can other organizations learn from their experience? That's the basis of my conversation with international keynote speaker and former Disney executive Doug Lipp in this latest episode of “Leadership Biz Cafe”. Doug began his career at Disney as one of the trainers at the Disney University at Disneyland.
Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult
'Perhaps no one has done more for the cause of data-driven decision-making in the minds of the public than Nate Silver. His book, The Signal and the Noise , explains the power of statistical modeling to improve our predictions about everything from the weather to sports to the stock market. Data science is the hottest field to be in right now , and Silver is its poster child.
'Accept the fact that we have to treat almost anybody as a volunteer. ………………………………………… Peter Drucker I caught an awkward glimpse of myself when I asked my wife, “Would you like me to tell you what I think you should do?” Surprisingly, she said, “No, not really.
'Don’t tell me what you hope to do.Tell me what you’re doing. Reading and talking are useful, even essential, but experience matters most. Leadership is about practice more than theory. Every leadership behavior can be practiced as a volunteer in a not-for-profit organization. Leadership, like swimming, cannot be learned by reading about it.” Henry Mintzberg […].
'Don’t tell me what you hope to do.Tell me what you’re doing. Reading and talking are useful, even essential, but experience matters most. Leadership is about practice more than theory. Every leadership behavior can be practiced as a volunteer in a not-for-profit organization. Leadership, like swimming, cannot be learned by reading about it.” Henry Mintzberg […].
'Image source Brevity increases impact. The Gettysburg address had 267 words, give or take a couple. 50 years ago, Martin Luther King Jr. spoke for about 16 minutes. Who doesn’t remember, “I have a dream.” Managing requires more talking than leading. Technicalities and execution require more words than disruption, encouragement, guidance, and inspiration.
'Without negative feelings you get more of the same. Emotions like sadness, fear, anger, and hatred, typically indicate something’s wrong. Negative emotions challenge. Positive emotions confirm. Stuck-people need more fear and anger, not less. Fear they’ll miss what they love and anger it’s getting away. Transforming negative emotion to positive action: Own Stop blaming.
'Individual contributors have impact by getting things done. Leaders have exponential impact by getting things done through others. But, it often feels easier to do it yourself. Five reasons it’s easier to do it yourself: Control. Quality. It’s done the way you want it to be done. Scheduling. No relational component. No communication confusion. Three […].
'Image source Dominant, controlling leaders complain about helpless followers. They say things like, “No one takes initiative.” The more control you exercise, the less power they feel. The more you say, “No,” the more helpless they feel. The more you rein in the less initiative they take. Controlling leaders: Prefer powerless followers, even though they […].
Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.
'#1. Choose to be known for what’s in your heart. Intelligence and skill matter most when they express your heart. Leaders who bypass their heart end up cold. #2. Choose small now. Don’t wait for dramatic. Don’t despise small steps that produce small results. Do something small rather than nothing at all. Small beginnings that […].
'The need to feel important closes ears and open’s mouths. Listening is both humble and humbling. Talking makes you feel important. Listening to others makes them feel important. Seven reasons you don’t listen: Entitled. You deserve it. After all, you’re the boss. Big brain. You know the answer. Quick minds stop listening quickly. Helpless. You’re […].
'Lousy leaders build mediocre organizations because they dance around issues. But, remarkable is the result of difficult conversations done skillfully. Mediocrity arrives when difficult conversations are avoided. Why lousy leaders suck at tough conversations? Pretending and transparency: The false face lousy leaders wear invites others to be false too.
'The world is full of leaders who are full of themselves. it’s a real eye-opener when you realize the world doesn’t revolve around you. When you were two years old, you could be the center of attention. But, big boys and girls get over themselves. Self-centered leaders struggle when they aren’t the center of attention. […].
Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.
'You lost momentum because you did the right thing too long. Momentum never changes until something changes. Igniting momentum requires shifts in attitudes, behaviors, methods, and results. 16 practices to reignite momentum: Celebrate in public. Kick butt and complain in private. Define current reality. Don’t pussyfoot. Use hard data, observable behaviors, and market conditions to […].
'The lid on your organization is the person’s feelings you’re trying to protect. The conversation down the hallway goes like this. “We can’t bring that issue up because Mr./Ms. ‘I’m The Center of the Universe’ will get upset.” The drama queens you dance around determines how far you go. Sammy Salesman gets bent out of […].
'Take a short break and restore your energy while you’re at work. Don’t wait until you get home. Do it now. Short breaks: Go on an office “thank you tour.” Stop into offices or meetings and thank people for their service. Be specific, personal, and brief. Turn and walk away when your done. Take a […].
'Experience shows candor is rare. Ignoring uncomfortable topics and dancing around difficult issues is expected. Candor surprises. Leaders who push things under the carpet are nurse maids not leaders. Candor gone wrong: Jerks excuse destructive candor by saying, “I’m just being honest.” Bob Burg says, “Those who take pride in being ‘brutally honest’ are typically more […].
Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha
'Mistakes make wise leaders better and foolish leaders worse. Wise leaders learn and adapt. Foolish leaders just keep on going. “Still learning” means you don’t know. My favorite mistake: My favorite mistake is thinking I know when I don’t. Knowing is great when I’m right. Sadly, I think I’m right nearly all the time. I […].
'Navigating the tension between two contrasting qualities takes maturity. Leaders tend to be tenacious or kind, for example, but not both. Either/or is easier than both/and. The ability to be two things at the same time creates opportunity and extends influence. The Ten Tensions of Leadership: Tenacity and kindness. Vision and openness. Kindness and candor.
'Dairy cows walk the same path, following each other. The grass wears away. The ground grows hard. They know where to go. Every morning and night, when I was a kid, I opened the gate in the electric fence to let them into the barnyard and then into the barn. When they left, after being […].
'Some believe repetition creates reality. For example, keep repeating, “I’m a great leader,” and you’ll become a great leader. In other words, lie to yourself enough and you’ll believe a lie. Words aren’t magic fairy dust. You can’t sprinkle them on tough situations and poof, they vanish. Words don’t turn pumpkins into carriages. Saying something’s […].
2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.
'The things you deeply care about make you dangerous and close-minded. Yesterday, I sat beside a coach who said, “I’m a better coach if I don’t care about the topic of a coaching session.” When you care deeply: Something’s “wrong” with those who don’t care. Your methods are “right.” Others need fixed. Impatience replaces patience. […].
'Comfortable jobs equal drifting employees. Everyone in your organization needs to feel stretched in some area. Successful leaders help others step into uncomfortable – stretching – challenges and opportunities. Eventually, you’ll hear, “I’m not sure I’m up to the task.” Helping people grow means making them uncomfortable. It doesn’t matter if you think they are […].
'Their faces dropped when Doug walked past the cash registers, around the corner, and out of sight. He carried a breakfast sandwich in his right hand. Moments before he’d said to me, “Look at this.” We were having coffee and chatting in one of his franchise restaurants. My heart sank. It looked fine to me, […].
'On the edge of panic, I struggled against the rip current that pushed me away from the sandy beach. My 5’ wife and 6’1” son watched. A wave knocked Dale, my wife, into the surf. She retreated. Mark was rescued by friends, from a rip current, on a previous vacation. Outward flowing ocean water – […].
Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.
'Back by popular demand. The 70 tips below make for a good list for learning how to become a better leader when you don''t have a lot of time to read books about leadership. And, if you''ve been a leader for a long time, how about taking a few minutes to run through the list and scoring yourself on how well you carry out each leadership skill? 1. Don''t micromanage 2.
'According to a survey as reported in John Baldoni’s book, Lead with Purpose , more than 80 percent of those surveyed say that leaders can best demonstrate that they truly do put people first by : Delivering intrinsic awards (comp time, bonuses, etc.) Offering developmental opportunities Providing timely recognition Promoting from within.
'Fortunately, most of my career I’ve worked in effective corporate cultures. If I put together the best of each, here is what made those environments effective: • Leaders led by example on a consistent basis and were willing to roll up their sleeves, particularly during tight deadlines or challenging times. • Employees clearly understood how what they did made a difference and how their contributions made the organization either more profitable or more effective. • The workforce included a blend
'The calendar page turns, and the seasons change. While these seasons are more drastic and obvious in some places than others, there are always four seasons. And your experience tells you that the seasons are all needed, different things can be expected, and different value is derived from each season. In the Bible, Ecclesiastes 3 […].
With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, mastering upskilling is now more critical than ever. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in workforce upskilling. You'll walk away with a deep understanding of how to build a culture of continuous learning, expert insights into assessing the current skills of your employees, and a strategic too
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