March, 2023

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The Duality of Leadership: Illuminating the Way While Casting Shadow

Lolly Daskal

Leadership is a complex and multifaceted concept that involves both illuminating the way, while casting shadow along the way. On the one hand, leaders are responsible for guiding others towards success. They inspire and motivate others to achieve great things, and they provide the light that illuminates the path forward. However, leadership also involves casting shadows.

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Is ChatGPT Going to Change Search Marketing?

Chief Outsiders

Microsoft’s recent announcement on adding ChatGPT AI Technology to Bing must be sending warning signals to Google on the future of search marketing. With the integration of ChatGPT in Bing, the search engine will be able to provide results in a natural language – more conversational than a list of links that is today’s norm.

Marketing 311
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6 Proven Ways to Smile More

David Grossman

A client recently realized that she wants to smile more. Having seen herself on a number of corporate videos and in virtual meetings , she’s made a note that when she smiles in her delivery, she conveys her excitement more naturally, is more motivating, and overall, comes off as more like herself. Smiling naturally is a powerful way to connect with others and can positively impact how we feel as well.

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Good Power: Changing a Life. Changing Work. Changing the World.

Michael McKinney

T HE TIME TO THINK about power is before you get it. Power is part of leadership, and it can be used in the service of others or for personal gain. In Good Power: Leading Positive Change in Our Lives, Work, and World , former Chairman and CEO of IBM Ginni Rometty redefines power as a way to “drive meaningful change in positive ways for ourselves, our organizations, and for the many, not just the few.

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The Hidden Skills That Separate Good Leaders from Great Ones

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult

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Leaders Love Puzzles (for Better and for Worse)

Ed Batista

An observation drawn from my practice is that leaders love puzzles. So do many people, of course, but typically as an absorbing hobby. In my experience a disproportionate number of leaders exhibit an almost obsessive need to tackle and solve complex problems, and this trait is one of the factors that drove them to seek out (or create) a leadership role, which reliably presents them with any number of "puzzles" to solve on a daily basis.

Media 290
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The 1% rule – what it is and why it’s useful for you as a leader

Suzi McAlpine

You might have heard of the 1% improvement rule utilised by Head of British Cycling, Sir Dave Brailsford when he applied the theory of marginal gains to cycling with the UK team who went on to achieve gold medals. Brailsford said, “The whole principle came from the idea that if you broke down everything you could… The post The 1% rule – what it is and why it’s useful for you as a leader first appeared on Suzi McAlpine | The Art of Leadership.

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Why Generative AI Will Eat Your Website and Change B2B Marketing Forever

Chief Outsiders

The Tsunami We’ll start with an opinion and put it upfront to save you time. B2B marketing is over as we know it. Full stop. A tsunami of buyer behavioral change is coming. Generative AI will truncate buyer research cycles and steal away with the first-party and third-party data that drives so much of our buyer engagement.

B2B 278
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5 Leading Edge Ways to Enhance Your Customer Service

Mark Sandborn

Leading edge companies are constantly looking for ways to improve the customer experience and create positive emotions for their clients. One of the key ways they do this is through the use of technology. Technology. AI-powered virtual assistants are an example. These tools allow companies to provide 24/7 support to customers, answering their questions and addressing their concerns quickly and efficiently.

Media 256
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Leading Thoughts for March 16, 2023

Michael McKinney

I DEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Ritch Eich on natural born leaders: “Too often we hear things such as ‘he (or she) is a natural-born leader.’ A person may, indeed, have the make-up, temperament, patience, and vision to lead, but without the right attitude, experience, approach, and training, that individual’s ‘knack’ for leadership doesn’t translate into real leadership.

Travel 287
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Why We Overcomplicate Things

Leadership Freak

Smart people complicate simplicity. Sincere people overcomplicate life by worrying about everybody’s feelings. Aspirational people overcomplicate work by overachieving insignificance.

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Future of HR: Navigating Transformation in the Digital Age

Speaker: Jeremy York

Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.

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5 mistakes you’re probably making when you give feedback

Suzi McAlpine

If you’re still not sure whether nailing feedback conversations should be one of your main skills to prioritise as a leader, check out these studies: Gallup data shows that when employees receive “meaningful feedback”, they are almost four times more likely than other employees to be engaged. Meaningful feedback isn’t the norm, however. In another recent… The post 5 mistakes you’re probably making when you give feedback first appeared on Suzi McAlpine | The Art of Leadership.

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The Future of Leadership Development: How to Prepare for What’s Next

Lolly Daskal

Despite investing heavily in education for their executives, many companies don’t see a good return on their investment. This is because traditional educators and businesses don’t often teach the vital skills necessary for success. Even if individuals receive some training, they may not stay with the company that paid for it. As an executive leadership coach, I have observed that most organizations’ leadership development programs are standardized and one-size-fits-all.

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Are you Ready for the Next Senior Living Crisis?

Chief Outsiders

By: Beth VanStory and Jennifer Apy Prologue It was the kind of headline that no one wanted to see: Whispers of a global pandemic became a reality on American shores, with the first high-profile widespread case hitting a nursing home in Washington state in January 2020. It was a crisis that no one could predict – one that left many residential facilities scrambling, without a cost-effective marketing strategy in place to continue acquisition efforts.

Marketing 277
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Boost Your Business and Life with Follow Up

Mark Sandborn

Meet Sarah, a young entrepreneur who started a new business selling custom-made jewelry online. She had a great product and an impressive website, but she struggled to get any sales in the first few weeks of launching. Instead of giving up, Sarah decided to follow up with potential customers who had visited her website but had not made a purchase. She sent them personalized emails offering discounts and special deals on her products.

Sales 254
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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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Leading Thoughts for March 23, 2023

Michael McKinney

I DEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Bob Chapman , Chairman and CEO of Barry-Wehmiller, on developing human potential: “When somebody comes into our organization and agrees to join us, when we invite them into our organization, we become stewards of that life, just as we are when a child comes into our life.

Accounts 283
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3 Ways to Bring Your Best Self

Leadership Freak

Phonies aren’t successful. They might appear successful, but fulfillment requires whole heartedness. Your best self doesn’t wear a mask. You never get where you want to go when you leave yourself behind.

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Eliminate Distractions to Focus on Achievement with This Tool

Michael Hyatt

No good comes from ignoring a check engine light. It’s not going away on its own (in fact, it will most likely get worse). But in life, we do this with ourselves all the time. When we fail to evaluate and improve on the shortcomings of our performance, our problems only grow. Whether you're established […] The post Eliminate Distractions to Focus on Achievement with This Tool appeared first on Full Focus.

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5 Obstacles that can Prevent Your Leadership from Reaching Success

Lolly Daskal

Leadership is a critical factor in achieving success. Effective leaders are able to inspire and guide others towards a shared goal. Their ability to do this can greatly impact the success of the organization. Successful leaders are able to balance the many facets of leadership. As a result, they can drive the organization forward towards its goals. However, there are several obstacles that can prevent leadership from reaching success.

Accounts 363
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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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A CEO’s Guide to Growth | Part 1

Chief Outsiders

Part 1: Introducing the GROW Blueprint In less than 30 years, the lifespan of an S&P 500 company declined from an average of ~ 32 years in 1996 to a projected 19 years in 2023. By 2030, experts predict companies will last a mere 17 years. The trends will be no different for small- and medium-sized businesses (SMBs).

Revenue 264
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Self-Care for Coaches

Ed Batista

Coaching is a very fulfilling activity, and I feel lucky to spend all day, every day working with leaders in this capacity. But it's also very demanding, which is why I try to take good care of myself--and my practice--in a variety of ways. This certainly includes the basics: mindfulness, exercise, sleep, reducing chronic stress. [1] But more specifically, there are four self-care practices for coaches that I follow myself and recommend to colleagues. 1.

Assets 184
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Automatic Influence: How Your Perception Influences Everything You Do

Michael McKinney

I T ALL STARTS with perception. Everything we feel, every choice we make, and everything we do all starts with our perception of our environment. Our perceptions automatically influence our feeling, and they in turn, automatically influence our actions. Perception is powerful. Erik Van Alstine takes us through the various ways the See-Feel-Act Progression influences everything we do in Automatic Influence: New Power for Change in Work and Life.

Energy 283
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The #1 Thing Bad Bosses Teach Good People

Leadership Freak

A bad boss is a blindfolded monkey splashing poison. If you haven’t had a bad boss, you probably will. Blindfolded moneys are lethal.

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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Saying ‘No’ to Unlock Your Most Productive Self

Michael Hyatt

Chances are pretty good you’ve helped a friend or family member move at some point—voluntarily or otherwise. Let’s be honest: It’s a task no one enjoys. It’s labor-intensive, tiring, sometimes boring, and you’re likely spending an entire day doing it. No amount of free pizza is worth that. Still, you love your friends and family […] The post Saying ‘No’ to Unlock Your Most Productive Self appeared first on Full Focus.

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The Power of Perspective: Why Your View as a Leader Matters

Lolly Daskal

As an executive leadership coach, I often guide my clients on the importance of having the right perspective as a leader. In my experience, a leader’s perspective is crucial because it is what people will follow. Therefore, it is essential for a leader to understand their perspectives, as their views truly matter. There are four key perspectives that I believe a leader must have in order to make a meaningful impact on those they lead.

Manager 363
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Wizard or Witch? How to Keep Your Business Ahead of the Tornado

Chief Outsiders

My little sister, the owner of an upscale hair salon in Georgia, called last week. Twice. No message. In our family that means a twister has touched down in the backyard, so “call me back – now.” I eventually reached my dear sis and she spat, in a Wizard-of-Oz-Lions-and-Tigers-and-Bears-Oh-My tone of voice, her concerns over the economy. The collapse of two banks.

Banking 246
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Internal Social Channels Not the Preferred Source for Company News, According to Employees

David Grossman

A common and consistent point of feedback we hear from employees when auditing a company’s internal communications can be distilled into just two words: “email overload.” Across industries and sectors, companies large or small, employees are often quick to share that they feel they receive too many emails. And yet, emails are among the most selected preferred way to receive time-sensitive, relevant information.

Insurance 146
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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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LeadershipNow 140: March 2023 Compilation

Michael McKinney

Here are a selection of tweets from March 2023 that you will want to check out: Chronos or Kairos—Is it Your Moment for a Career Change? by @artpetty Leaders Love Puzzles (for Better and for Worse) by @edbatista No Time for Career Development? by @Julie_WG Self-Esteem: Why It's Career Rocket Fuel! by @KateNasser 5 Signs You Are Elite At What You Do by @BrianKDodd Why Managers Need an Operating System to Guide Them by @artpetty PODCAST: @jamesstrock interviews Sasha Stone She is a pioneering blog

Diversity 269
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4 Reasons We Make Dumb Decisions and 7 Ways to Make Smart Decisions

Leadership Freak

Our ability to develop solutions that don’t work is only exceeded by our capacity to misjudge. Daniel Kahneman identified nearly 40 cognitive biases in Thinking, Fast and Slow. All lead to bad decisions.

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Four Tips to Negotiate Your Commitments and Get Your Time Back

Michael Hyatt

Negotiating skills often come naturally to business owners. For sales-savvy individuals, securing a seat on a board or signing up for a leadership position isn’t necessarily the problem. However, getting out of these commitments is. These responsibilities come at a cost. Professional and personal obligations quickly add up and can start to drain your time, […] The post Four Tips to Negotiate Your Commitments and Get Your Time Back appeared first on Full Focus.

Sales 184
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How to Tell When It’s Time to Resign From Your Leadership Position

Lolly Daskal

Leaders are passionate about what they do and take pride in their ability to guide and inspire others to achieve great things. However, effective leadership also involves knowing when it is time to step down and make room for new leadership. While it can be difficult to let go of a leadership position, it’s sometimes necessary in order to allow the organization to evolve and grow.

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The Upskilling Advantage: Transforming Your Workforce For Future Growth

Speaker: Brian Richardson

With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, mastering upskilling is now more critical than ever. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in workforce upskilling. You'll walk away with a deep understanding of how to build a culture of continuous learning, expert insights into assessing the current skills of your employees, and a strategic too