John Maxwell
JULY 7, 2021
Photo by Adem AY on Unsplash. I recently enjoyed a few days of rest with Margaret, my wife. We were able to spend time together doing the things that we love, right in the middle of the busy summer season. Now that COVID restrictions are changing, in-person events are coming back, which means my calendar is filling up again with incredible opportunities to add value to leaders all around the world.
15Five
JULY 27, 2021
We posted this question as an icebreaker in our HR Superstars community , because we figured if anyone is going to share vulnerably immediately, it’s going to be Human Resources Professionals (aka People Ops): . What one aspect of your HR role has kept you up at night in the last week? ??After reading through the myriad responses, I am even more in awe of HR leaders (and I used to be a Chief People Officer!
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Help Scout Leadership
JULY 20, 2021
Being “customer-oriented” boils down to one idea: helping people. As simplistic as it sounds, this ethos is the key to making it work as an organization. While there are many skills you need to help customers effectively, there’s a more profound outlook that informs the daily actions of customer service all-stars. The core characteristics that make a company customer-oriented add up to the ability to fulfill the ultimate purpose of helping people, regardless of challenges along the way.
Kevin Eikenberry
JULY 13, 2021
Do you have friends at work? According to a survey at Olivet Nazarene University, 82% said they do and in fact, on average they had 5 friends at work. 29% would even describe one as a best friend. So, it’s likely that your answer to the question I posed above was yes. And when I […]. The post Do You Have Friends at Work? – Remarkable TV appeared first on Kevin Eikenberry on Leadership & Learning.
Speaker: Kaitlin Ruby Carroll
Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha
Nir Eyal
JULY 11, 2021
The post Timeboxing: The Most Powerful Time Management Technique You’re Probably Not Using appeared first on Nir and Far.
Vantage Circle
JULY 25, 2021
We like our Zoom icebreakers the way how we like our pizza— fun, good for sharing, and over in 5 minutes or less. But first, what exactly are Zoom icebreakers? Zoom Icebreakers are any virtual activity or question that helps in making remote team members feel comfortable and connect with each other during virtual meetings on Zoom. It can be referred to an actiivty used for "breaking the ice" or "removing the tension" in any group.
OrgDev Digest brings together the best content for management professionals from the widest variety of industry thought leaders.
15Five
JULY 27, 2021
15Five is happy to announce its newest integration partnership with Gusto, the leading payroll, benefits, and HR technology for business of all sizes. This best-of-class, two-way integration allows companies like yours to streamline HR, payroll, and performance management processes so you can spend more time on your company’s strategic initiatives and less time on manual data entry.
Help Scout Leadership
JULY 29, 2021
There are many excellent reasons to create and publish FAQ content for your product. First, 70% of customers prefer to use a company’s website to get answers on their own. Having a knowledge base full of how-to articles and answers to frequently asked questions empowers your customers to find their own solutions to the problems they’re encountering.
Kevin Eikenberry
JULY 18, 2021
When we think about innovation, we often think of the big home-run idea – the kind books are written about and dreams are made of. We get starry-eyed at the prospect – and then discouraged that we aren’t creative enough and could never be that innovative. But what if we thought about innovation differently? What […]. The post Big Little Breakthroughs appeared first on Kevin Eikenberry on Leadership & Learning.
Nir Eyal
JULY 19, 2021
The post Why Do People Believe the ‘Social Media is Mind Control’ Myth? appeared first on Nir and Far.
Speaker: Jeremy York
2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.
Vantage Circle
JULY 23, 2021
Without lively chats and witty humor, the workplace might become the last place on earth where anybody would want to be. So how about making the environment a tad bit more lively? Amazingly enough, we may have just the thing for you. A hilarious list of funny work quotes that would be perfect for your workplace. Do you know that every chuckle or shared joke brings with it a slew of business benefits, according to research from prestigious schools like Wharton, MIT, and London Business School?
Leadership Freak
JULY 30, 2021
You’re a colossal screw-up if you believe success hingers on skills. It doesn’t matter how skilled you are at delegating, for example, if you’re a dishonest jerk-hole. Hitler was an exceptional communicator.
AIHR
JULY 13, 2021
In many cultures, people don’t talk openly about their pay, but it’s the most important reason people take and leave jobs. Organizations need to make sure that they’re paying their employees correctly and on time and comply with employment laws and payroll regulations. If you don’t have your payroll in order, you won’t have a company much longer.
Help Scout Leadership
JULY 13, 2021
Sometimes the customer service teams who are supposed to be solving problems somehow manage to make them so much worse instead. These are their stories — along with some tips to help you avoid ending up on this list next time we update it! 1. Running from responsibility The root of many terrible customer experiences is a company that is happy to collect money from a transaction but not to accept responsibility when things go wrong.
Speaker: Radhika Samant and Todd Wuestenberg
Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.
Kevin Eikenberry
JULY 20, 2021
There’s a popular fable about a frog in a pot of water. The premise is that if a frog is put suddenly into boiling water, it will jump out, but if the frog is put in tepid water which is then brought to a boil slowly, it won’t perceive the danger and will cook to […]. The post Do You Notice What is Changing? – Remarkable TV appeared first on Kevin Eikenberry on Leadership & Learning.
Nir Eyal
JULY 4, 2021
The post Children and Technology: 3 Things Parents Need To Know appeared first on Nir and Far.
Agile42
JULY 26, 2021
Our long-time partner, Sonja Blignaut from More Beyond, shares her insights on human factors within the realm of "complexity". She addresses the notion that, if we force too much change on people, we compromise their sense of coherence. Ultimately we need to think about limiting the change in progress, the same way we limit work in progress within agile transformations.
Leadership Freak
JULY 28, 2021
Our granddaughter and her friends feel sad and stressed these days. Who could blame them? She’s sixteen. Dahlia happily told us about her new job while we ate lunch.
Speaker: Miriam Connaughton and Donald Knight
As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.
15Five
JULY 13, 2021
Diversity, Equity, and Inclusion has been changing the business landscape for some time, and have especially picked up speed within the last year or so with renewed commitment from HR and other business leaders to build diverse workforces and leadership teams. While we still have far to go, I’m inspired by the momentum here, and the rising movement to expand the conversation beyond DEI to also discuss the element of Belonging.
Help Scout Leadership
JULY 15, 2021
When thinking about education, most of us tend to think only about teachers and other administrative staff — frontline workers, so to speak. It makes sense; frontline educators are incredibly important and often underappreciated. In reality, the education ecosystem is like an iceberg: What you see is just a small fraction of the whole. In order for frontline educators to do their jobs successfully, they need access to things like books, software, and various other supplies.
Kevin Eikenberry
JULY 26, 2021
You have more influence than you realize. That is true for all of us – but for leaders it is doubly true. Many leaders have underestimated the power of their example as they worked remotely from many or all of their team. The truth is, you are leading by example, all the time. Perhaps you […]. The post You are Leading by Example (Even When People Can’t See You) appeared first on Kevin Eikenberry on Leadership & Learning.
Vantage Circle
JULY 31, 2021
We all know that having a non-existent DE&I program hurts your brand's value. But do you know how to lay the groundwork for a successful diversity program? It is achieved through intensive diversity training. A diversity training program is an essential step towards creating a great company culture. But did you know many types of diversity training leaders can choose to promote tolerance and equality in the workplace?
Speaker: Brian Richardson
With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, mastering upskilling is now more critical than ever. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in workforce upskilling. You'll walk away with a deep understanding of how to build a culture of continuous learning, expert insights into assessing the current skills of your employees, and a strategic too
Agile42
JULY 13, 2021
agile42 coach, Michéle Twomey, kicks off this two-part series on "Human Factors in Agile Transformations". In this video interview, Michéle gives us her take on Gerald M. Weinberg's statement: “all problems are people problems”. She also delves into what human factors one needs to consider in agile transformations as well as her sources of inspiration in her own journey of understanding human factors.
Leadership Freak
JULY 20, 2021
#1. The worst question: For some reason, when I ask, “What’s the worst that could happen?” stress loses some of its bite. You’re stressed about traffic, for example.
15Five
JULY 7, 2021
About the Customer: Birge & Held is a national, private equity real estate investment firm, headquartered in Indianapolis, Indiana. Since its inception in 2008, Birge & Held has acquired more than 12,000 units and has more than $1 billion in assets currently under management across the country. There are currently 400+ Birge & Held employees.
Help Scout Leadership
JULY 8, 2021
When starting a company, finding the right customer service tool isn’t always at the top of the priority list; you’re more focused on getting customers and proving out your idea. Then, one day, a customer sends you a question. Then another. And another after that. Eventually, you’re regularly fielding questions from customers and may find it challenging to manage all the incoming requests.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.
Kevin Eikenberry
JULY 27, 2021
Wherever there are people who gather, there is culture. Culture is – the way we do things around here, how you succeed around here and the collective stories we tell. And right now, as we find ourselves slowly emerging from the pandemic, there are three cultures that we can adopt. In the video below, I’ll […]. The post Your Next Culture Will Be a New Culture – Remarkable TV appeared first on Kevin Eikenberry on Leadership & Learning.
Accenture
JULY 21, 2021
How supply chain leaders to create a “digital data thread” from aftersales to product design to help improve product quality, increase customer loyalty and reduce warranty costs.
Vantage Circle
JULY 30, 2021
Contingency leadership theory is a practice of leadership. It believes there is no singular best way to structure an organization. Instead, the best leadership style will be contingent on the situation. Effective leadership is one of the most attractive qualities in an employee. There are a variety of theories that explore different leadership styles.
Leadership Freak
JULY 1, 2021
They say you shouldn’t compare yourself with others, but sometimes comparing is unblemished enjoyment. When your car outshines your neighbor’s, talking about cars is pleasurable, for example.
Speaker: Andrea Wuchiski
In an era where a workforce spans multiple generations, HR managers and Total Rewards leaders face the unique challenge of designing benefits packages that cater to diverse employee needs. This session will delve into how comprehensive fertility benefits can bridge generational gaps, support employees’ health, and enhance workplace satisfaction. Join us for an insightful session that highlights the strategic importance of fertility benefits in today’s competitive job market.
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